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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Solarium
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Hammam
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Golfing on site
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Playground on site
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Tennis lessons on site
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Beach umbrellas
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Pool sun loungers
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Lakeside Living
Dining with a View: Indulge in modern cuisine at our lakeside terraces and trendy bar.
Wellness and Relaxation: Unwind in our small wellness area or soak up the sun on our lakefront lawn.
Endless Activities: From water sports to free fitness facilities, there's something for everyone at HERMITAGE Lake Lucerne.
Book now for an unforgettable lakeside experience at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel.
Please inform the property in advance about the number of guests arriving with you. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Please note that single currency credit cards (UnionPay logo only) are not accepted for reservations.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for CHF 40 per person per night when using an existing bed.
Children from 4 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
View from my room was exceptional
Paul was my experience. Very supportive, authentic, empathetic and ready to help. Paul made my stay a great one.
Tom was also engaging and helpful.
My welcome was bad with Mar and the other lady. They were not helpful neither were they ready to go the extra mile.
They generalised issues and l felt that was not customer centric.
Renovated, high quality, comfortable rooms, kind and efficient staff at the reception
This hotel is nowhere near the value that should correspond to its price. It does not offer enough facilities to justify its price (eg no pool), the restaurant was just ok and was not really child friendly for dinner and the breakfast was very very very simple for the price paid.
الفندق مرتب اطلالته تاخذ العقل والله بالادوار اللي فوق مثل الرابع او الخامس الاستقبال بمكان والغرف بمكان جمبه على طول ومأمن عليها تدخل وتطلع بسرعه خدمتهم سريعه وكويسين صراحة كل شي بالمكان حلو ما جربت الاكل ولا الفطور بس صدق الفندق يستاهل
كذلك فيه مكيف، وافضل ميزة صراحة شفتها يعطونك تكت طول مدة الاقامة على الباص تروح للسنتر وترجع معه ببلاش ومحطة الباص قدام الفندق على طول يعني صدق الميزه هذي كويسه لان السنتر يزدحم وتغلى الاسعار والمشي متعب يبي لك ساعه ف الباص سريع ونظيف وسهل وكل شي واضح تروح وتنبسط وترجع فيه للفندق
الشي الواحيد اللي ماعجبني فيهم مخداتهم مخداتهم غريبه مدري شلون
فندق بخدمات عالية .. خمس نجوم صراحة
موظفين خدومين وبشوشين، وموظف يوقف سيارتك بالمواقف وينزل اشناطك لغرفتك ويجيب لك السيارة بعد ..
نظافة الغرفة والاطلالة خرافيييه، وفيه تكييف
حنا غلطنا وفتحنا الشباك بالليل واللمبات شغالة، ودخلت علينا حشرات 😂
لكن على طول غيرو لنا الغرفة 😍
عندهم خدمة الباص مجانية، يوديك سنتر لوسيرن ويرجعك الفندق لان فيه محطة بالفندق
Beautiful hotel and location, I have used this hotel many times.
Poor housekeeping during this stay. The blanket (not the linen covering the blanket) had apparently not been cleaned and began to develop a horrible smell during the night. The bathroom was not at all spotless as it was during all previous stays. Sad. No longer to be recommended.
موظفو الاستقبال في منتهي التعاون والترحيب والمكان ممتاز
لا يوجد شيء
Location and view are amaaazing
Nothing
The location is superb with mesmerising lake views but that’s where it ends. The rooms were nice and modern but the aircons didn’t work which was a shame in 24+ degrees weather.
We booked the hotel with the default option of the booking.com selection and it didn’t include the discounted breakfast, the hotel would not budge one iota to offer a compromise despite this being 3x the normal booking price. They couldn’t even send a fruit bowl to the room when requested or a small butter, nothing whatsoever, no one is asking for hundreds of CHF worth of meals, two watermelon sticks won’t set you back, Hermitage, you will have happy patrons. We will go to Mandarin Oriental next time.
الاطلاله والتعامل مع الموظفين كان ممتاز جدا
مواقف السيارات بفلوس وايضا الفطور غالي ومحدود جدا جدا.
A truly memorable stay. The staff were fantastic, especially Mar who looked after us the whole trip. All the staff were incredible and super helpful. All the activities you could want to do are free to use and the e-boat which was extra but totally worth it was amazing on lake Lucerne. The bus is right outside the hotel and free with the hotel. The location is absolutely out of this world and the views were amazing. Would definitely go back. Truly amazing.
La vista de las habitaciones es impresionante! personal muy amable, el hotel ofrece ticket de bus que es muy cómodo para ir al centro de la ciudad.
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