HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel

Hotels
9 (1467 reviews)
Seeburgstrasse 72 , Luzern , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.39
Some cleanliness issues reported, such as spider webs and hair in the bathroom.
Service
9.36
Staff described as pleasant and helpful, contributing positively to the experience.
Location
9.4
Numerous mentions of excellent views and convenient bus access to local attractions.
Room Quality
8.85
Rooms are spacious and well-designed with great views, though some maintenance issues noted.
Amenities
8.88
Good amenities overall, but some mentioned the spa wasn't up to expectations.
Value for Money
8.84
A generally positive view on the value offered, though a specific mention of meal pricing dissatisfaction.
Food and Beverage
8.89
The food is enjoyed by guests, though some limited options were noted.
Overall Experience
9.36
Guests reported a wonderful stay with memorable experience and breathtaking views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Luxurious Lakeside Living

Dining with a View: Indulge in modern cuisine at our lakeside terraces and trendy bar.

Wellness and Relaxation: Unwind in our small wellness area or soak up the sun on our lakefront lawn.

Endless Activities: From water sports to free fitness facilities, there's something for everyone at HERMITAGE Lake Lucerne.

Book now for an unforgettable lakeside experience at HERMITAGE Lake Lucerne - Beach Club & Lifestyle Hotel.

Important information:

Please inform the property in advance about the number of guests arriving with you. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please note that single currency credit cards (UnionPay logo only) are not accepted for reservations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9
Based on 1467 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
A
ABDULSALAM • extended_group • qa
10
2026-06-26 • via Nuitee
D
Duman • extended_group • kg
10
2026-06-25 • via Nuitee
K
Kai • family_with_children • de
9
Pros:

Die Lage ist traumhaft und lädt zum Verweilen ein. Die Busstation mit direkter Verbindung in die Innenstadt liegt direkt vor dem Hotel.
das Personal war ausgesprochen freundlich.

Cons:

Das Frühstück war enttäuschend und für den Preis ( 35 CFR ) nicht angemessen. Auch fanden wir die Getränkepreise an der Bar sehr ambitioniert.

2026-06-23 • via Nuitee
N
Najlaa • couple • ae
10
2026-06-21 • via Nuitee
M
Manuel • family_with_children • ch
9
2026-06-20 • via Nuitee
S
salman • extended_group • us
10
2026-06-20 • via Nuitee
S
Suzette • family_with_children • us
10
Great introduction into the beauty of Lucerne and Switzerland as a whole.
Pros:

View was breathtaking! Facilities were lovely. Not overly opulent, but current and welcoming. Tasty hazelnut treat upon arrival. Fresh flavored water station in the lobby with apples for taking. Even dining in the restaurant was surprisingly good. Concierge/Customer Service (Ms. Mar) was fabulously helpful. Bus stop across the street was so convenient. Breakfast buffet provided a broad selection with a few local specialties. served in the lovely covered outdoor patio, overlooking the water. There was even more facilities that we didn't utilize. The Spa was a treat and included.

Cons:

Coffee machine attempted to provide something for everyone, but was a little temperamental. Such a small detail, hardly worth mentioning. Delicious (3rd wave) coffee could be found in downtown Lucerne.

2026-06-19 • via Nuitee
N
Nikoletta • solo_traveller • ch
7
Pros:

View, location

Cons:

Not kids friendly, staff not very polite, average breakfast, for that price

2026-06-18 • via Nuitee
R
Rodolfo • couple • pe
10
Excepcional
Pros:

Excelente servicio, todo el personal del hotel enfocado en atendernos. el beach club es una excelente oportunidad para cerrar el día

2026-06-17 • via Nuitee
G
Georg • solo_traveller • de
10
Junges Team führt exzellent ein tolles Hotel
Pros:

Super Lage direkt am See

2026-06-17 • via Nuitee
S
Seyedeh Parmis • couple • ir
1
We returned with high expectations and left deeply disappointed.
Cons:

We had stayed at this hotel before and had a wonderful experience, which is why we decided to return. Unfortunately, this time was completely different.

The room we received looked nothing like the one we had booked. Instead of trying to help, the manager, Jonas Debbabi, repeatedly told us that this was the only room available and that cancellation was not possible.

We were so unhappy that we wanted to leave and find another hotel that same night, but with a small child and a late arrival, we felt trapped. In the end, we had no choice but to stay and pay around $900 for the first night alone, even though the room we received was not the room we had booked.

Although we were eventually moved to a slightly better room, the manager’s dismissive attitude ruined the experience, and we chose not to stay for the second night.

I am also disappointed with Booking.com for allowing hotels to advertise rooms that do not accurately reflect what guests actually receive.

2026-06-14 • via Nuitee
E
ernesto antonio • family_with_children • ch
5
Pros:

lhotel.la vue

Cons:

le.peti dejeuner est.tresmmoyen

2026-06-13 • via Nuitee
D
Diego • family_with_children • br
7
2026-06-12 • via Nuitee
F
Fadia • solo_traveller • kw
10
Pros:

Locationnis excellent. It spa / hotel . Place to rewind.food is 3xcellent as well. Nice beach nice garden.

2026-06-11 • via Nuitee
C
Camillo • couple • ch
9
2026-06-07 • via Nuitee
C
Céline • family_with_children • ch
10
2026-06-06 • via Nuitee
H
HAMDOON • couple • ae
9
2026-06-05 • via Nuitee
H
Hans Peter • couple • de
8
Cons:

Zu viele Gäste ohne Niveau

2026-06-04 • via Nuitee
S
socrates • solo_traveller • il
8
2026-06-04 • via Nuitee
M
Mohamed • family_with_children • ae
10
Perfect family vacation, unbelievable views and an awesome location.
Pros:

Absolutely loved everything about the hotel. Unbelievable lake and mountain views from the rooms. We were a family of 4, we had the room with the balcony. The room was spacious enough for all of us (2 kids 4 and 9 years old). Location is great, less than 10 mins from old town and the main train station. Super helpful and friendly staff. We got really lucky with the weather that week (2nd half of May) and the hotel had multiple water activities to offer. Wonderful stay, obviously still expensive but nothing compared to other options we were looking at in Lucerne (which are super expensive) and I honestly can’t even imagine what would they have offered more than what we got at Hermitage. So probably amazing value for money compared to other options there.

Cons:

Nothing at all

2026-06-03 • via Nuitee