The Royal Anne Hotel

Hotels
8.8 (2447 reviews)
348 Bernard Avenue , Kelowna , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast offerings
Cons:
Parking issues
Noise between rooms

Categories

Cleanliness
8.26
Guests noted that the property is clean, with complaints about minor issues like scuffs in the rooms.
Service
9.23
Staff are consistently praised for their kindness and helpfulness.
Location
9.27
Multiple reviews emphasize the excellent location near restaurants and attractions.
Room Quality
8.72
Rooms are described as spacious and comfortable but have some minor needs for maintenance.
Amenities
8.75
Amenities such as breakfast and parking receive positive mentions, though there are parking issues.
Value for Money
8.71
Guests find the pricing to be very good for the quality of the hotel.
Food and Beverage
8.76
Breakfast offerings are frequently noted as very good, with some requests for more options.
Overall Experience
8.73
Overall satisfaction is high with minor complaints, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:53

Property Description

Central Location in Kelowna Downtown
Located in the heart of downtown Kelowna, Hotel Royal Anne is just a short stroll away from City Park, making it the perfect base for exploring the city.

Amenities for Relaxation and Convenience
Unwind in the small fitness center or sauna, enjoy a continental breakfast to start your day right, and take advantage of the free WiFi throughout the hotel.

Dining Options and Entertainment Nearby
Savor a delicious meal at O’Flannigan’s Irish Pub, conveniently located on-site, or explore the variety of dining options in the surrounding area. With the Grand Okanagan Conference Centre and Prospera Place within walking distance, there's no shortage of entertainment options.

Book your stay at Hotel Royal Anne now for a memorable Kelowna experience!

Important information:

Please note, parking is available on a first-come first-serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.8
Based on 2447 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Ron • family_with_children • au
8
2026-03-28 • via Nuitee
L
Lyndsay • couple • ca
9
2026-03-27 • via Nuitee
J
Jean • family_with_children • ca
10
Pros:

Central, safe and clean, breakfast was impressive

Cons:

Nothing

2026-03-27 • via Nuitee
B
BELEN • family_with_children • es
8
muy buena ubicación pero desayuno corto de variedad. Recordamos que hace 3 años estaba mejor.
Pros:

el personal y la ubicación del hotel

Cons:

le falta algo más al desayuno, echamos en falta algo de embutido y queso

2026-03-27 • via Nuitee
W
Wilson • couple • ca
9
Pros:

Great value

Cons:

Parking

2026-03-27 • via Nuitee
N
Nataliia • couple • ua
10
Pros:

Grate Location! Very cozy and comfortable. Polite staff. I will definitely come back again.

2026-03-26 • via Nuitee
S
Selena • couple • ca
10
Excellent location and comfy
Pros:

Great choices

2026-03-24 • via Nuitee
K
Krista • family_with_children • ca
9
Love coming here for events at Prospera Place because it’s within walking distance
Pros:

Location, design and breakfast

Cons:

Lack of parking

2026-03-24 • via Nuitee
K
Keiver • extended_group • ca
9
2026-03-24 • via Nuitee
K
Kerri • family_with_children • ca
9
Excellent stay and convenient location
Pros:

Location

2026-03-24 • via Nuitee
T
Toni • family_with_children • au
10
One night stay in Kelowna and really enjoyed our stay here. Will recommend to others in the future.
Pros:

Great location for downtown, clean property and the staff were super helpful.

Cons:

No dislikes

2026-03-24 • via Nuitee
D
Donna • family_with_children • ca
9
Pros:

Cleanliness. Cleaning staff were very friendly.

2026-03-23 • via Nuitee
C
Claire • couple • gb
10
Very comfortable stay, couldn’t fault it.
Pros:

The location is very central. Although older, the hotel is really well maintained & there is everything you need in the room - kettle, microwave, fridge, coffee & tea bags, lovely toiletries & wonderful water pressure in the shower!
Breakfast was well thought out & the discount at Flannigans was gratefully received.

Cons:

All good

2026-03-22 • via Nuitee
A
Albert • extended_group • ca
9
Pros:

close to all amenities, and a short walk to the water

2026-03-21 • via Nuitee
Y
Yuheng • solo_traveller • ca
8
Pros:

Reasonable price at the core location.

Cons:

Amenities appear old.

2026-03-21 • via Nuitee
C
Cynthia • couple • ca
10
Pros:

Location, breakfast, staff

2026-03-21 • via Nuitee
S
Sandra • family_with_children • ca
8
2026-03-21 • via Nuitee
K
Katharine • couple • ca
9
2026-03-20 • via Nuitee
N
Noriko • family_with_children • ca
8
Wonderful!
Pros:

location, clean room, nice and helpful front desk staffs

Cons:

under ground parking is very small, outside parking lot is limited and sketchy…

2026-03-20 • via Nuitee
S
Sharon • couple • ca
9
Pros:

It’s an older hotel that have some upgrades but for the price it couldn’t be better. Nice staff, clean facilities

2026-03-19 • via Nuitee