The Royal Anne Hotel

Hotels
8.8 (2387 reviews)
348 Bernard Avenue , Kelowna , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast offerings
Cons:
Parking issues
Noise between rooms

Categories

Cleanliness
8.26
Guests noted that the property is clean, with complaints about minor issues like scuffs in the rooms.
Service
9.23
Staff are consistently praised for their kindness and helpfulness.
Location
9.27
Multiple reviews emphasize the excellent location near restaurants and attractions.
Room Quality
8.72
Rooms are described as spacious and comfortable but have some minor needs for maintenance.
Amenities
8.75
Amenities such as breakfast and parking receive positive mentions, though there are parking issues.
Value for Money
8.71
Guests find the pricing to be very good for the quality of the hotel.
Food and Beverage
8.76
Breakfast offerings are frequently noted as very good, with some requests for more options.
Overall Experience
8.73
Overall satisfaction is high with minor complaints, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:53

Property Description

Central Location in Kelowna Downtown
Located in the heart of downtown Kelowna, Hotel Royal Anne is just a short stroll away from City Park, making it the perfect base for exploring the city.

Amenities for Relaxation and Convenience
Unwind in the small fitness center or sauna, enjoy a continental breakfast to start your day right, and take advantage of the free WiFi throughout the hotel.

Dining Options and Entertainment Nearby
Savor a delicious meal at O’Flannigan’s Irish Pub, conveniently located on-site, or explore the variety of dining options in the surrounding area. With the Grand Okanagan Conference Centre and Prospera Place within walking distance, there's no shortage of entertainment options.

Book your stay at Hotel Royal Anne now for a memorable Kelowna experience!

Important information:

Please note, parking is available on a first-come first-serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.8
Based on 2387 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
B
Bonnie • extended_group • ca
8
2026-03-07 • via Nuitee
D
Dzmitry • couple • ca
9
2026-03-05 • via Nuitee
L
Lawrence • couple • ca
10
Very good stay in the heart of Kelowna, easy walking distance to Theaters, pubs, waterfront.
Pros:

Everything went well, pleasant experience from check-in, underground parking, very well appointed room, very clean facility and a very good breakfast prior to departure. We will definitely be back....

Cons:

No issues came up.

2026-03-05 • via Nuitee
J
Judy • couple • ca
9
2026-03-05 • via Nuitee
B
BJ • couple • ca
10
Pros:

Very big continental breakfast with some hot selections. Comfortable room. 20% off at pub next door when you show your room key

2026-03-04 • via Nuitee
D
daina • family_with_children • ca
9
Iconic downtown hotel.
Pros:

This was a great location for attending a concert at the Community Theatre. Our room was tastefully decorated with very vintage photos of Kelowna.

Cons:

Our room was close to the elevator and I could hear it.

2026-03-04 • via Nuitee
M
Megan • couple • au
8
2026-03-02 • via Nuitee
T
Tessa • family_with_children • ca
3
2026-02-27 • via Nuitee
M
Margaret • solo_traveller • ca
10
Great location if you want to be downtown. Very comfy and reasonably priced in the winter.
Pros:

Front desk was very helpful, clean rooms and the breakfast was great.

2026-02-26 • via Nuitee
G
Gary • solo_traveller • us
8
Pros:

Nice big room, great location

Cons:

Breakfast was only so-so

2026-02-24 • via Nuitee
K
Katherine • solo_traveller • ca
8
Great location and clean comfortable room, great value
Pros:

Location, breakfast and bed was very comfortable

2026-02-24 • via Nuitee
M
MINAKO • extended_group • ca
9
素晴らしい！
Pros:

朝食が期待以上だった。スタッフがフレンドリーで素晴らしい

Cons:

建物が少し古いせいか、空調の音が少しうるさかった

2026-02-23 • via Nuitee
A
AlanaMike • Couples • Rossland, Kootenay Rockies, British Columbia
10
A wonderful, dog-friendly stay!
Pros:

This was an excellent stay in every way. We travelled with our dog and the location was perfect. Stuart park and the water is so close and there are so many ducks that absolutely delighted our dog.

The room includes continental breakfast and there was a great array of fruit, eggs, and pastries. They have gluten free items as well.

We stayed in a king suite and it was so spacious! There were two little balconies just big enough to stand on. The bed was big (though a little tall) and there were so many pillows!

There were so many great food options nearby and all of them did take out. Some were even welcoming to have our dog there for pickup.

There’s a parking garage and additional outside off street parking. The only time we had difficulty getting into the parking garage was later on a Saturday night. If you have a bigger vehicle you should park outside though.

The value of this hotel is also wonderful. We’ve stayed at a few different Kelowna locations and this is easily the best stay and wasn’t anymore expensive.

Strongly recommend the Royal Anne and will definitely be back!

2026-02-16 • via Tripadvisor
T
Toshiki • solo_traveller • ca
10
2026-02-14 • via Nuitee
F
fabyan • couple • ca
8
I’d stay there again
Pros:

Location

Cons:

Breakfast was weaker than expected. Was expecting at least some eggs/bacon . Not the egg thing you had. But the rest was good.

2026-02-13 • via Nuitee
R
Rajesh • solo_traveller • ca
10
I enjoyed my stay at hotel
Pros:

Very good location and convenient to many places around.

Cons:

If the breakfast menu could change a little bit different every day rather than same thing every day

2026-02-13 • via Nuitee
E
Elizabeth • solo_traveller • ca
8
Pros:

Very clean and comfortable rooms. Ideal location.

2026-02-12 • via Nuitee
N
Naiyue (Nicole) • couple • ca
8
great place, would recommend if you want to stay downtown kelowna
Pros:

location was awesome and room was clean.

Cons:

We wished the parking was a bit easier to follow.

2026-02-11 • via Nuitee
L
Linda • couple • ca
9
Pros:

I was in Kelowna for eye surgery and they held a parking space for me and brought our breakfast up on morning after surgery. Much appreciated. Beds were super comfy as well

2026-02-10 • via Nuitee
M
Matelot1969 • Family • Oliver, Okanagan Valley, British Columbia
10
Highly Recommended.
Pros:

A really 1st CLASS hotel with a great location and incredibly friendly staff. There is a lot of pictorial history throughout the halls and in the room.You will not be disappointed!

2026-02-08 • via Tripadvisor