The Royal Anne Hotel

Hotels
8.8 (2387 reviews)
348 Bernard Avenue , Kelowna , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Good breakfast offerings
Cons:
Parking issues
Noise between rooms

Categories

Cleanliness
8.26
Guests noted that the property is clean, with complaints about minor issues like scuffs in the rooms.
Service
9.23
Staff are consistently praised for their kindness and helpfulness.
Location
9.27
Multiple reviews emphasize the excellent location near restaurants and attractions.
Room Quality
8.72
Rooms are described as spacious and comfortable but have some minor needs for maintenance.
Amenities
8.75
Amenities such as breakfast and parking receive positive mentions, though there are parking issues.
Value for Money
8.71
Guests find the pricing to be very good for the quality of the hotel.
Food and Beverage
8.76
Breakfast offerings are frequently noted as very good, with some requests for more options.
Overall Experience
8.73
Overall satisfaction is high with minor complaints, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:53

Property Description

Central Location in Kelowna Downtown
Located in the heart of downtown Kelowna, Hotel Royal Anne is just a short stroll away from City Park, making it the perfect base for exploring the city.

Amenities for Relaxation and Convenience
Unwind in the small fitness center or sauna, enjoy a continental breakfast to start your day right, and take advantage of the free WiFi throughout the hotel.

Dining Options and Entertainment Nearby
Savor a delicious meal at O’Flannigan’s Irish Pub, conveniently located on-site, or explore the variety of dining options in the surrounding area. With the Grand Okanagan Conference Centre and Prospera Place within walking distance, there's no shortage of entertainment options.

Book your stay at Hotel Royal Anne now for a memorable Kelowna experience!

Important information:

Please note, parking is available on a first-come first-serve basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.8
Based on 2387 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
T
Toshiki • solo_traveller • ca
10
2026-02-14 • via Nuitee
R
Rajesh • solo_traveller • ca
10
I enjoyed my stay at hotel
Pros:

Very good location and convenient to many places around.

Cons:

If the breakfast menu could change a little bit different every day rather than same thing every day

2026-02-13 • via Nuitee
F
fabyan • couple • ca
8
I’d stay there again
Pros:

Location

Cons:

Breakfast was weaker than expected. Was expecting at least some eggs/bacon . Not the egg thing you had. But the rest was good.

2026-02-13 • via Nuitee
E
Elizabeth • solo_traveller • ca
8
Pros:

Very clean and comfortable rooms. Ideal location.

2026-02-12 • via Nuitee
N
Naiyue (Nicole) • couple • ca
8
great place, would recommend if you want to stay downtown kelowna
Pros:

location was awesome and room was clean.

Cons:

We wished the parking was a bit easier to follow.

2026-02-11 • via Nuitee
L
Linda • couple • ca
9
Pros:

I was in Kelowna for eye surgery and they held a parking space for me and brought our breakfast up on morning after surgery. Much appreciated. Beds were super comfy as well

2026-02-10 • via Nuitee
N
Nathalie • couple • ca
9
2026-01-31 • via Nuitee
T
Tania Yissel • family_with_children • mx
10
Pros:

La habitación maravillosa, excelente ubicación, sin duda alguna regresaré. El desayuno es cumplidor tiene lo necesario para algo ligero.

2026-01-31 • via Nuitee
M
Matthew • solo_traveller • ca
7
2026-01-31 • via Nuitee
P
Peter • couple • ca
10
2026-01-30 • via Nuitee
K
Karen • couple • ca
10
The perfect place to stay when on K-town. Loved everything about this hotel. Far exceeded my expectations. Will definite
Pros:

Location. Free parking. Easy check in.
Clean room. Huge room. Very quiet and comfortable. Fantastic breakfast!!!

Cons:

Loved everything! Nothing bad to say.

2026-01-29 • via Nuitee
L
Larry • solo_traveller • ca
9
2026-01-29 • via Nuitee
C
Cynthia • couple • ca
10
Great hotel, great value, great customer service
Pros:

Central location, great comfortable, clean rooms. Great pillows. Lovely staff. Affordable and had parking.

Cons:

Nothing

2026-01-28 • via Nuitee
R
Rob • couple • ca
7
2026-01-28 • via Nuitee
C
Chase • family_with_children • ca
10
Great
Pros:

Every one was very friendly and I’m truck was to tail to park n there underground parking so I was able to park in the lot right behind the hotel

2026-01-27 • via Nuitee
S
Sam • couple • ca
7
Pros:

Cozy and convenient !

Cons:

Just needs updating !

2026-01-27 • via Nuitee
S
Samantha • couple • ca
8
Clean stay, great value!
Pros:

Great, central location with comfortable and clean rooms.

Cons:

Parking is very limited, and a bit of a challenge - despite this property coming up as featuring free parking, it is on a first-come first-served basis and not always available.

2026-01-27 • via Nuitee
K
Karen • solo_traveller • au
10
Excellent, comfortable and perfectly located.
Pros:

Location was excellent. Very quiet. Very clean and comfortable.
Breakfast was perfect.
Staff friendly and helpful.

2026-01-26 • via Nuitee
R
Reuben • family_with_children • au
8
2026-01-25 • via Nuitee
E
Erin • couple • ca
10
2026-01-24 • via Nuitee