Emporio Veracruz

Hotels
•
Emporio Hotels
9 (2148 reviews)
Paseo del Malecón 244 , Veracruz , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pools
Comfortable rooms
Cons:
Inconsistent food temperatures
Noise in some areas
Issues with room maintenance

Categories

Cleanliness
8.5
General sentiment indicates good cleanliness, but some comments suggest areas for improvement.
Service
10
Hosts consistently praised the attentive and friendly staff.
Location
9.5
Location frequently mentioned as a strong point for guests.
Room Quality
8.5
Rooms generally comfortable, but issues noted with maintenance in a few cases.
Amenities
9
Amenities include good pool facilities, though some complaints about temperature.
Value for Money
8.5
Pricing concerns noted regarding certain services, but overall still perceived as fair.
Food and Beverage
8.5
Food praised for quality, but temperature and flavor variability noted.
Overall Experience
9.5
Reviews mostly reflect a positive overall experience, with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:17

Property Description

Breathtaking Views of Fort of San Juan de Ulúa
Experience luxury at its finest at Emporio Veracruz, where every room offers stunning views of the historic Fort of San Juan de Ulúa.

Luxurious Amenities for Every Guest
Indulge in the hotel's 3 swimming pools, spa, and 24-hour room service. Each guest room is equipped with a 32-inch flat-screen TV, iPod docking station, minibar, and coffee maker. Upgrade to a room with a balcony to enjoy mesmerizing ocean views.

Unwind and Rejuvenate
Take advantage of the recreational facilities including a gym, sauna, and hot tub (reservation required). For your convenience, there is also a business center, along with medical and babysitting services available.

Book your stay now at Emporio Veracruz for a truly unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 20 per day.

Location

Guest Reviews

9
Based on 2148 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
H
Hugo • couple • us
10
2026-06-27 • via Nuitee
L
Laura • couple • us
10
Agradables
Pros:

Muy céntrico ,limpio

2026-06-27 • via Nuitee
A
Adan • family_with_children • mx
9
Placentera
Pros:

la ubicación del hotel, las instalaciones y el servicio

Cons:

El sabor del desayuno

2026-06-25 • via Nuitee
Y
Yurixi • solo_traveller • mx
10
Pros:

Todo

Cons:

Todo me gusta

2026-06-25 • via Nuitee
A
Alberto • solo_traveller • mx
8
Pros:

Amazing location

Cons:

TV does not work
Bathroom not good conditions

2026-06-24 • via Nuitee
J
Jesús Manuel • couple • mx
10
buenísimo
Pros:

excelente

Cons:

haberse quedado más días

2026-06-24 • via Nuitee
M
Mireya • solo_traveller • mx
10
2026-06-23 • via Nuitee
J
JUAN JOSÉ • couple • mx
10
muy bien
Pros:

ubicación, confort, vista, area de bar en el jacuzzi

Cons:

en la descrpicon venia que tenia tina el baño de la habitación, y cuando nos entregaron el cuarto no tenia, pedimos un par de cafés americanos y hotcakes a la alberca y tardaron casi 1 hora en llegar...

2026-06-22 • via Nuitee
R
Rodolfo • family_with_children • es
8
2026-06-22 • via Nuitee
E
Encinas • family_with_children • us
9
2026-06-22 • via Nuitee
A
Alan • solo_traveller • mx
8
Pros:

La vista

Cons:

El elevador es un show, tiene estacionamiento pero te cobran aparte del costo de este y baño tenía pelos

2026-06-21 • via Nuitee
F
Fabiola • couple • us
8
2026-06-21 • via Nuitee
H
Hernandez Morales • solo_traveller • mx
10
Imperdible
Pros:

Es muy cómodo, silencioso. Ame el shampoo de miel

Cons:

Todo bien

2026-06-21 • via Nuitee
M
Mejia Farfan • solo_traveller • mx
10
2026-06-20 • via Nuitee
V
VAZQUEZ • solo_traveller • mx
9
Casi perfecto!
Pros:

La comodidad de las camas y almohadas, la limpieza de las habitaciones y la comida del restaurante.

Cons:

Que no haya personal en albercas, dos ocasiones estuve en dos de las albercas y nunca fue un mesero a ofrecernos servicio. Es lo único que les falta por mejorar.

2026-06-19 • via Nuitee
G
gerardo_rojo74 • solo_traveller • mx
8
bueno a secas
Pros:

ubicacion

Cons:

limpieza

2026-06-17 • via Nuitee
J
jagdeesh • family_with_children • mx
10
Overall very good stay
Pros:

Very clean , well maintained facilities. The staff were very courteous and attentive . Good view . The WiFi is excellent . Overall we had a great stay . Air conditioning was great .

Cons:

Everything was excellent .

2026-06-16 • via Nuitee
F
FAUSTINO • family_with_children • mx
9
2026-06-16 • via Nuitee
V
VICENTE • couple • mx
7
2026-06-16 • via Nuitee
I
Israel • solo_traveller • mx
10
Pros:

Ubicación

2026-06-16 • via Nuitee