Best Western Beauséjour

Hotels
Best Western
8.5 (1712 reviews)
16, Avenue de la Gare , Lourdes , fr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Attentive staff
Cons:
Limited breakfast variety
Some service inconsistencies

Categories

Cleanliness
9.21
The rooms are very clean and cleaned to a very high standard, daily.
Service
8.68
Most staff were cordial and attentive; however, there were some inconsistencies in service.
Location
9.22
The hotel is conveniently located near the train station and downtown Lourdes.
Room Quality
8.17
Rooms are clean and beautifully decorated but may be small for some.
Amenities
8.2
The hotel offers basic amenities; however, availability of restaurant options was limited.
Value for Money
8.16
While the stay was generally pleasant, some guests felt that breakfast offerings were limited relative to cost.
Food and Beverage
7.71
The restaurant quality varies; some items were not available on the menu.
Overall Experience
8.68
Guests expressed a positive sentiment overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:24

Property Description

Luxurious Rooms with Stunning Views
The Best Western Beausejour offers rooms with picturesque views of the Pyrénées, some even with a balcony for a touch of outdoor charm. Each room is equipped with satellite TV for entertainment and free Wi-Fi for your convenience.

Relaxation in a Serene Setting
Surrounded by a peaceful wooded park, guests can unwind by the heated swimming pool or enjoy the panoramic landscape from the terrace. The perfect spot to rejuvenate after a day of exploration.

Culinary Delights and Convenience
Indulge in creative cuisine at the hotel's restaurant or brasserie, with the choice of dining on the outdoor terrace or indoors. Additionally, the shuttle service just outside the hotel provides easy access to central Lourdes and the Sanctuary.

Experience comfort, beauty, and convenience at Best Western Beausejour - book your stay now!

Important information:

Pour des réservations de 3 chambres et plus des conditions spécifiques peuvent s'appliquer.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1712 reviews
Cleanliness: 9.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.68
T
Thierry couple fr
7
raisonnable pour un court séjour
Pros:

coté jardin très agréable, personnel très gentil

Cons:

peu de choix pour le petit-déjeuner

2026-03-27 via Nuitee
M
Mario couple it
8
Pros:

L'hotel è bello, curato nei dettagli; vicino alla stazione, comodo per raggiungere a piedi il santuario. la camera è ben arredata e confortevole, il parcheggio privato è gratuito. abbiamo apprezzato la cena al ristorante anche se la sala era poco riscaldata. colazione con prodotti locali, in particolare dolci e miele

2026-03-25 via Nuitee
M
MICHEL couple fr
8
2026-03-25 via Nuitee
J
Jonathan couple fr
6
2026-03-24 via Nuitee
H
HIROSHI couple jp
8
とても快適に過ごせました
Pros:

駅から近くロケーションが良く、部屋も清潔で使い心地が良かった。

2026-03-21 via Nuitee
P
PASCALE solo_traveller fr
7
2026-03-20 via Nuitee
S
Silvia solo_traveller de
9
2026-03-16 via Nuitee
E
Eileen couple ie
10
Pros:

As a couple, words fail us to express the amazing stay that we had in this beautiful hotel. The hotel in itself is so well architecturaly designed, inwardly and outwardly and is spotlessly clean. The breakfast, lunch and evening meals are second to none. In addition  the staff are so welcoming, kind and helpful. From the time that we checked in with the lady at reception to Julie who served us in the restaurant on our last night, our experience was extremely positive.  Julie was so efficient, professional and clearly loved her occupation . Her efficiency and personality are well matched. The hotel offers free parking and is conveniently located. Just a 15 minute walk to the grotto and the railway station is nearby. This is our second time staying in this hotel and we look forward to our next stay.

Cons:

Nothing

2026-03-10 via Nuitee
S
Stéphane family_with_children fr
9
Parfait
2026-03-08 via Nuitee
A
Aurelie solo_traveller fr
7
2026-03-05 via Nuitee
M
Małgorzata couple pl
6
Pros:

Obsługa i położenie plus parking

Cons:

Ciasne pokoje i mała łazienka

2026-03-05 via Nuitee
R
rick family_with_children nl
7
Pros:

lokatie

Cons:

Foto's niet representatief, sterk verouderde kamer die wel functioneel was maar niet wat je op basis van de foto verwacht.

2026-03-04 via Nuitee
E
Evangéline MONREAL family_with_children fr
10
Très bel hôtel décoré avec goût
Pros:

Très bon accueil chaleureux et professionnel.
Le parking accessible facilement.
La chambre propre et bien agencée. Salle de bain impeccable.

Cons:

Rien

2026-03-01 via Nuitee
N
Nicole Ann couple gb
10
Amazing. Excellent staff, very accommodating and helpful. Perfect place to stay whenever you need to visit Lourdes, espe
Pros:

Close to the train station and to the Grotto. It only took us around 10mins to get to the Grotto.

Cons:

None

2026-02-26 via Nuitee
E
Erik solo_traveller fr
10
2026-02-25 via Nuitee
D
Dellano solo_traveller ca
1
No stay as the hotel was run by incompetent people. Definitely letting my company and friends know .
Pros:

The hotel operates like a scam. They booked me in the wrong date and when I called them to get directions they tell me that the reservation is for the following week
And refuse to fix the mistake. The website said the hotel reception is open till 11, but they closed at 10 pm even though they knew, I was on the way.

Cons:

This is by far the worst hotel experience I’ve had in my life. I cannot believe that they don’t get audited by there head office. It’s pretty pathetic that they have the Best Wesy brand. The booking.com agent asked me to go to the front desk but when I got there they had closed an hour early leaving me out in the cold rain at night , with no place to stay.

2026-02-25 via Nuitee
M
MARINA couple it
9
2026-02-25 via Nuitee
J
JAIME couple co
9
It has always been excellent. This is our fifth stay
Pros:

The vicinity to the Train Station

Cons:

Nothing

2026-02-25 via Nuitee
G
GERARD couple fr
9
trés bon séjour
Pros:

Personnel très très professionnel à l'écoute disponible bref le réve

2026-02-23 via Nuitee
H
Hiyoshi couple br
2
2026-02-23 via Nuitee