Sveo Hotel İstanbul

Hotels
Independent
6 (75 reviews)
Feyziye Cad No. 22 Sehzadebasi, Istanbul, Istanbul, 34470 , Istanbul , TR

Facilities

Free breakfast
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Steam room
See all facilities

Review Highlights

Pros:
Location
Close to shops and transport
Friendly staff
Cons:
Limited internet connectivity
Small rooms
Overpriced for the services provided

Categories

Cleanliness
5.5
Mixed reviews on cleanliness, with some guests mentioning mold and stains.
Service
7.7
Service received positive feedback for being kind and helpful, but also complaints about responsiveness and quality of service.
Location
9.5
Great location appreciated by many guests as a major highlight of the hotel.
Room Quality
6.8
Mixed opinions on room quality, with some guests mentioning issues like small rooms and noise.
Amenities
6.7
Satisfactory amenities, but some guests expressed disappointment over internet connectivity and lack of quality amenities.
Value for Money
4.6
Most guests felt the hotel was overpriced for the services provided.
Food and Beverage
6.1
Mixed feedback on food and beverages, with some guests mentioning poor quality and variety.
Overall Experience
7.8
Positive overall experience reported by many guests, but with some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 21:37

Property Description

Luxurious Spa Services
Indulge in a relaxing massage at the on-site spa, ensuring a pampering experience during your stay.

Culinary Delights
Satisfy your cravings at the hotel's restaurant, or opt for 24-hour room service for a delicious meal in the comfort of your room, complete with a drink from the bar/lounge.

Convenient Amenities
Benefit from complimentary buffet breakfast, express check-in/out services, and airport shuttle options, enhancing your overall travel experience.

Book your stay at Carlton Hotel for an unforgettable getaway in the heart of Istanbul's vibrant attractions.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6
Based on 75 reviews
Cleanliness: 5.5
Service: 7.7
Location: 9.5
Room Quality: 6.8
Amenities: 6.7
Value for Money: 4.6
Food and Beverage: 6.1
Overall Experience: 7.8
A
Anwar partner
8
Pros:

Good value for money

2024-07-17 via Nuitee
P
Paola
4
Pros:

Non corrisponde al livello di un hotel con 4 stelle

2023-09-08 via Nuitee
S
Samira
6
Pros:

Erg slechte bedden, klein alle 2 pers.bedden in dit hotel zijn 1.40m dat is totaal niet comfortabel.

Ontbijt is ook minimaal.

Ligging is prima!

2022-02-22 via Nuitee
S
Sahand
10
Pros:

The staff are really respectfull, helpfull and the service is very good also the hotel is clean.

2020-11-20 via Nuitee
V
Verified traveler
6
Pros:

The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa

2020-10-04 via Nuitee
Z
Zahra
6
Fik ikke det jeg ønskede
Pros:

Værelserne er små og vi fik dårlig udsigt .der var mørkt hvis man sku kigge ud af vinduet .elevatoren nogen gange slukket lyset der vi sku ind .og når man går ud af hotel om aften ku man lugte røg ..jeg ville ikke til den hotel mere .nej tak . Vi havde børn med så vi ønskede vi kunne sidde et sted og hygge med dem omaften det var der ikke ud ovre vores små rum
Sengene er meget høje

2020-03-16 via Nuitee
V
Verified traveler
6
Pros:

Das Hotel ist von aussen nett anzusehen und liegt für den Stadtaufenthalt sehr gut. In wenigen Minuten zu Fuß wird der große Bazar erreicht. Ebenso leicht erreicht man die S-Bahn/Metro.
Die Zimmer selbst sind ok - das Bad wiederum lädt nicht zum verweilen ein; in den Fliesenfugen und an den Rändern bildet sich dunkler Belag - Schimmel ? Die Klimaanlage war vorhanden reagierte jedoch nicht auf die Eingaben an der dazugehörigen Fernbedienung. Die Betten haben vermutlich nur 190cm länge so das meine Füße (ich bin 1,98) unten über das Bett standen. DemFrühstücksbüffet, welches von anderen so gut bewertet wurde

2019-11-01 via Nuitee
V
Verified traveler
6
Pros:

My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive

2019-10-18 via Nuitee
V
Verified traveler
2
불쾌한 경험
Pros:

키를 받아 방으로 갔는데 종업원이 방에서 급히 짐을 빼고 있었고 방은 정리되지 않은 상태였다. 리셉션에 내려가서 항의하니 다른 방으로 바꿔 주었다. 그런데 처음의 방과 새로운 방은 천지 차이였다. 처음에 배정한 방은 가방을 보관하는 창고같은 방이었다. 후에 생각하니 불쾌하기 짝이 없다. 항의할만한 언어사용 실력이 되지 않아 항의를 포기했다. 터키를 여행한 십여개의 호텔 가운데 최악이었다. 그리고 종업원들의 태도도 극히 사무적이었다. 이 호텔로 인해 터키에 대한 이미지가 많이 나빠졌다. 다시는 이런일 이 없기를 바란다.

2019-10-09 via Nuitee
V
Verified traveler family_with_children
4
Pros:

Das Hotel liegt sehr gut und zentral. Leider ist das auch schon das einzig positive. Unser Flug hatte Verspätung, weshalb wir erst spät eingecheckt haben. Trotz eines kleinen Babys mussten wir über eine halbe Stunde in der Lobby warten, bis wir auf unser Zimmer gebracht wurden. Das war vor allem auch deshalb ärgerlich, da im vorderen Bereich des Hotels eine Shisha-Bar ist und abends die Lobby stark nach dem Rauch riecht. An der Matratze des Bettes war ein riesiger Blutfleck im unteren Bereich. Es wurde nur halbherzig versucht, diesen durch Bettlaken zu verdecken. Die Kosmetikartikel waren unvollständig und Toilettenpapier war auch kaum welches da, als wir eingecheckt haben. Auch das bestellte Babybett war nicht da und konnte am gleichen Tag auch nicht gebracht werden. Am nächsten Tag bekamen wir statt eines Babybettes eine kleine Matratze, die total zerfetzt und verfleckt war, so dass wir sie wieder zurückgegeben haben. Immerhin mussten wir dafür nichts bezahlen. Auch Kaffee und Tee wurden nicht aufgefüllt, anscheinend gab es nichts mehr, die Tassen wurden nur auf Nachfrage gespült. Ohne Spülmittel, nur mit der Hand kurz ausgerieben, so dass sie nicht sauber waren. Die Klimaanlage hat funktioniert. Allerdings ist das Wasser auf das Bett getropft. Auch die Wand hat schon gelitten, die Tapete löste sich. Wenn die Klimaanlage einige Minuten gelaufen ist, war es angenehm kühl, doch leider hat es dann auch modrig und feucht im ganzen Raum gerochen.
NICHT empfehlenswert!

2019-09-16 via Nuitee
V
Verified traveler partner
6
Pros:

Auf den Bildern sieht es besser aus als es in würklichkeit ist!
Die lage war gut .

2019-09-07 via Nuitee
V
Verified traveler friends
6
Pros:

Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.

2019-08-26 via Nuitee
A
ABDULQADER
4
Pros:

They give us two rooms at back side which is have bad looking and dirty

2019-08-26 via Nuitee
V
Verified traveler family
2
Pros:

on avait réservé à la dernière minute en ligne 75$. Horrible!!!
Merci à expédia de nous avoir remboursé tout. On a trouvé un hôtel de luxe juste à côté pour 95$. Quel différence! Oufff

2019-08-22 via Nuitee
V
Verified traveler friends
8
Pros:

Liked the price, didn’t like the rude receptionist

2019-08-22 via Nuitee
V
Verified traveler family_with_children
2
Pros:

It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating.
It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant.
We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.

2019-08-08 via Nuitee
C
Cagatay
6
Adı Carlton, kendi değil!
Pros:

Odanın sıvaları dökülmüştü... Rezervasyon kaydı otele ulaşmamıştı. Çıkışta isminim Ercan olduğunu söyleyen resepsiyonist lüzumsuz yere bekletti. Kesinlikle dört yıldız değil... Carlton kalitesi hiç değil... Denetim yapılarak isim geri alınmalı...

2019-06-28 via Nuitee
V
Verified traveler family
6
Pros:

It wasn’t very clean and the there were loud music which you couldn’t sleep

2019-04-23 via Nuitee
V
Verified traveler
8
Pros:

Hôtel avec du personnel accueillant, bonne situation au niveau des commerce 15 mn à pied du grand bazar et du tram pour la mosquée bleue

2018-12-23 via Nuitee
S
Sattar
8
Pros:

The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.

2018-11-23 via Nuitee