Berjaya Eden Park London Hotel

Hotels
Berjaya Hotels & Resorts
6.7 (1350 reviews)
35-39 Inverness Terrace , London , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Not clean
Outdated facilities
Weak services in some areas

Categories

Cleanliness
5.38
Not clean, old, weak facilities.
Service
8.35
Very friendly staff and great housekeeping staff and standards.
Location
8.39
Best location and easy access to great restaurants and underground stations.
Room Quality
5.84
Rooms were comfortable if a bit small; issues with worn furniture.
Amenities
5.87
Air conditioning available in rooms, but no iron and ironing board provided.
Value for Money
6.33
Acceptable price, but won't always choose this place.
Food and Beverage
6.88
Great hot water supply for shower, varied food options.
Overall Experience
6.55
Mixed feelings, with great location and service but significant issues with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:48

Property Description

Charming Victorian Architecture:
Step into a world of elegance at Berjaya Eden Park London, where the 19th-century Victorian architecture exudes charm and sophistication. The original grand features, including an open fireplace, add a touch of luxury to your stay.

Convenient Location:
Situated in the heart of Bayswater, our hotel is a stone's throw away from Bayswater Station and Queensway Station, providing easy access to explore the vibrant city. With Kensington Gardens and Hyde Park nearby, nature and tranquility are just a short walk away.

Modern Amenities:
Unwind in comfort in our well-appointed rooms equipped with satellite TVs, free WiFi, and tea/coffee making facilities. The complimentary toiletries add a thoughtful touch to enhance your stay.

Experience the perfect blend of historic charm and modern convenience at Berjaya Eden Park London. Book now for an unforgettable stay.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply. This property does not accept bookings of 5 or more rooms. The hotel will contact with more information.

Please note that the restaurant is managed by a third party operator.

Due to limitation of storage space and safety reasons, we will not accept any items delivered to the hotel. All items delivered to the hotel will be returned to sender.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 1350 reviews
Cleanliness: 5.38
Service: 8.35
Location: 8.39
Room Quality: 5.84
Amenities: 5.87
Value for Money: 6.33
Food and Beverage: 6.88
Overall Experience: 6.55
F
Fanndís family_with_children is
9
Close to Bayswater station, nice deluxe triple room
Pros:

Very friendly and helpful staff! A certain staff member went above and beyond to makes us feel comfortable:)The room was exactly as expected with a nice shower and comfy beds. 1 min walk to Bayswater station so it was super easy to get the metro!

Cons:

The building looks nice from the outside but inside the floors creak and with very old gross looking carpet in the hall ways, elevator was tiny, fit for 2 people only. Although we managed the 3 of us since we didn't have any luggage!

2026-03-28 via Nuitee
M
MortenMohrsen extended_group dk
6
Ok ophold
Pros:

Simpel morgenmad, men man blev da mæt. God bellinghed og smilende personale. Pænt værelse

Cons:

Der var ingen tryk på bruseren, så et bad tog langt over 10 minutter. Vi nævnte det flere gange, men der blev ikke gjort noget ved det. Sengene var meget hårde.

2026-03-26 via Nuitee
M
Mohamed family_with_children us
10
2026-03-26 via Nuitee
F
Federica couple it
7
Pros:

Struttura carina, camere molto pulite.

Cons:

La colazione non è molto continentale

2026-03-20 via Nuitee
S
Stefania family_with_children it
10
2026-03-17 via Nuitee
C
Carla-Marie family_with_children fr
7
Heureusement que le personnel a su nous changer de chambre
Pros:

L'emplacement, à côté des transports, de restauration, des supermarchés.

Cons:

Arrivé dans une.chambre qui était insalubre, pas très propre, des objets rouillés, une odeur catastrophique. Moisissures, etc.

2026-03-16 via Nuitee
I
Irene extended_group gb
8
angenehmer Aufenthalt
Pros:

guter Service, super Lage ich komme immer wieder und sehr gerne, schon seit Jahren!

2026-03-14 via Nuitee
W
Willsang Family
10
Great find in London
Pros:

Very welcoming. Room was small but had everything we needed, incuding a really good hairdriee. Everthing was clean and looked liked recently refurbed. Defo recommend

2026-03-08 via Tripadvisor
J
Joanna couple gb
10
Amazing
Pros:

Friendly, open

Cons:

Na

2026-03-06 via Nuitee
R
RADZIFUDDIN NORDIN family_with_children my
7
Pros:

Location was very good and friendly staff

Cons:

A bit small and if u stayed on old wing, need to use stairs

2026-02-24 via Nuitee
A
Affendi couple my
7
2026-01-26 via Nuitee
P
Phoebe extended_group gb
8
Brilliant
Pros:

The room was lovely and the A/C was brilliant, reception staff were friendly and would definitely stay here again

Cons:

The lift was small could only fit 2 people at a time and was slow but that was the only thing was a negative about this hotel

2026-01-19 via Nuitee
N
Nicola extended_group gb
9
Brilliant location great value for money
Pros:

It was in the perfect location for us . Clean and comfortable very reasonably priced
Air conditioning in the heatwave
Staff all very pleasant

Cons:

Only thing that could have been improved was the shower pressure!

2026-01-19 via Nuitee
C
Clare couple au
10
Incredible value for a wonderful stay in a spotless & super comfortable room, in the best location!!
Pros:

The sparkling cleanliness and the lovely staff, especially the night guy, made staying here an absolute dream. And the location was an absolute dream. Fabulous value for money ... I LOVED it!!! I'll be back.

Cons:

It was perfect!

2026-01-19 via Nuitee
C
Caroline family_with_children ie
4
2026-01-19 via Nuitee
M
Mariana solo_traveller ca
4
Pros:

location

Cons:

dirty things in room, no AC, no potable water, Safe was broken, foul smell in room

2026-01-19 via Nuitee
D
darren couple gb
8
2026-01-19 via Nuitee
M
Muriel extended_group fr
5
Bon emplacement sans plus
Pros:

Localisation

Cons:

Eau non potable, pas de pression à la douche

2026-01-19 via Nuitee
M
MIRELA LAURA couple ro
10
Pros:

hotelul este amplasat foarte bine;
pret a manger in zona;
Kensington Pallace and Park nearby;

Cons:

totul a fost minunat din punctul nostru de vedere si al nevoilor noastre

2026-01-19 via Nuitee
S
SAMH couple om
10
2026-01-19 via Nuitee