Prima Palace Hotel

Hotels
•
Prima Hotels Israel
8.6 (372 reviews)
2A Pines Street , Jerusalem , il

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Issues with cleanliness
Limited parking

Categories

Cleanliness
7.81
Some complaints regarding room cleanliness.
Service
9.28
Friendly and accommodating staff.
Location
9.32
Excellent location near transport and attractions.
Room Quality
8.27
Rooms are nice and comfortable, but a bit small.
Amenities
8.3
Limited on-site parking but decent overall.
Value for Money
8.86
Great value considering the location and service.
Food and Beverage
8.11
Breakfast was good, but some complaints about variety.
Overall Experience
8.88
Overall, a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:14

Property Description

Centrally Located in Jerusalem's Historic Neighbourhoods
Experience the heart of Jerusalem at Prima Palace Hotel, ideally situated near Mahane Yehuda Market and top attractions like the Old City.

Comfortable and Spacious Accommodations
Relax in one of our 75 well-appointed guest rooms, designed in soothing neutral tones for a peaceful stay.

Diverse Amenities for All Guests
Enjoy the inclusive atmosphere with kosher dining, Mikvot facilities, and a synagogue, catering to the needs of both Jewish and non-Jewish travelers.

Book your stay at Prima Palace Hotel for an unforgettable Jerusalem experience.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note on Saturdays and the final day of Jewish holidays, check-in is 2 hours after sunset. The property accepts guests aged 18 and above.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 35 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 372 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.86
Food and Beverage: 8.11
Overall Experience: 8.88
דבורה • couple • il
9
2026-02-14 • via Nuitee
D
Dana • couple • th
6
2026-02-13 • via Nuitee
R
roee • couple • il
8
2026-02-13 • via Nuitee
R
Roei • solo_traveller • il
8
2026-02-13 • via Nuitee
T
Tamsin • couple • de
9
Pros:

Die Zimmer waren neu und modern ausgestattet, das Frühstücksbuffet was hervorragend.

Cons:

Das Badezimmer war sehr eng

2026-02-10 • via Nuitee
M
moishe • solo_traveller • gb
10
2026-01-30 • via Nuitee
T
Talia • couple • us
6
Pros:

great location

Cons:

very small rooms.

2026-01-29 • via Nuitee
M
Mattis • couple • gb
10
2026-01-29 • via Nuitee
B
Brownstein • family_with_children • us
8
Pros:

BEds comfortable shower strong and hot. Room clean

Cons:

Breakfast was adequate but food not hot. The lamps did not help.

2026-01-28 • via Nuitee
S
shlome • solo_traveller • us
8
2026-01-20 • via Nuitee
M
Mendel • couple • us
10
2026-01-19 • via Nuitee
Z
zvi • solo_traveller • us
7
2026-01-19 • via Nuitee
סאלי • couple • il
7
אילו היו קצת יותר מפרגנים לחתן ולכלה היה משנה את ההרגשה
2026-01-19 • via Nuitee
פוזיילוב • couple • il
10
היה מושלם !!!
Pros:

מיקום מצויין , צוות אדיב ונעים

2026-01-19 • via Nuitee
K
Kaszirer • solo_traveller • us
8
Pros:

Everything was good

Cons:

Should have tissues in the room, at least n the bathroom

2026-01-19 • via Nuitee
B
BINETH • extended_group • gb
10
מתגעגע להיות שם עוד פעם
Pros:

מדהים
שירות מעל ומעבר
ממליץ בחום

2026-01-19 • via Nuitee
N
Noach • solo_traveller • il
7
2026-01-15 • via Nuitee
A
Alexandre • solo_traveller • fr
6
Pros:

hôtel agréable propre et avec des installations classiques petit dej israelien très correct rien de fou et pour shabbath le minimum gâteaux et café car pas de plattah pour des plats chauds

Cons:

mais un gros problèmes d'insonorisation dans les chambres avec le bruit des couloirs directement dans sa chambre et puis aussi évité les chambres a cote de l'ascenseur durant shabbath.
La situation géographique a cote de la tahana de ha david ka est bien sin on aime être central par rapport a mahane yeouda mais sa vat avec le bruit de cette grande artère

2026-01-14 • via Nuitee
V
Vadim • couple • il
10
2026-01-13 • via Nuitee
Ирина • couple • ru
10
2026-01-10 • via Nuitee