Comfort Inn & Suites Conway

Hotels
•
Comfort
7.7 (481 reviews)
2370 Sanders Street , Conway , US
+1 501-497-5459

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
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Review Highlights

Pros:
Convenient location / close to restaurants
Comfortable beds
Friendly / pleasant staff (frequent mentions)
Good breakfast and very good hot chocolate
Pool
Air conditioning worked well
Good water pressure
Clean hotel (reported by at least one guest)
Cons:
Room odors (horrible smell, mothballs, cigarette smoke, corn nut smell)
Cleanliness issues and German roaches
Noise issues (road noise, elevator proximity, knocking at night)
Inattentive or unfriendly staff instances
Rooms smaller than expected
Breakfast sometimes not included or limited hours
Weak coffee
Price increase not worth it

Categories

Cleanliness
4.8
Multiple mentions of rooms smelling (horrible, mothballs, cigarette, corn nuts), reports of German roaches and comments that some rooms were 'not the cleanest' — overall poor cleanliness.
Service
9
Mixed notes but several guests specifically praised friendly/pleasant front-desk staff; some inattentive or unfriendly instances were reported but positive interactions were common.
Location
9
Consistently praised for convenient location and proximity to restaurants; many guests cited location as a key pro.
Room Quality
6.5
Beds were often described as comfortable but rooms were sometimes smaller than expected, placed next to noisy elevators, and suffered from odors — mixed quality overall.
Amenities
8
Positives include pool, functioning air conditioning, good hot chocolate and water pressure; however there were hygiene issues (roaches) and noisy AC cited by one guest.
Value for Money
6.8
At least one guest explicitly said a price increase wasn’t worth it and breakfast not being included/limited hours reduced perceived value.
Food and Beverage
9.5
Several guests praised the breakfast as 'very good' and complimentary hot chocolate; isolated negatives include weak coffee and one instance of unavailable breakfast due to schedule.
Overall Experience
8
Overall mixed but leaning positive: convenient location, comfortable beds and friendly staff help offset cleanliness and noise issues — serves its purpose for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Explore Arkansas Beauty

Located in Conway, AR, the Comfort Inn & Suites offers a gateway to the natural wonders of Arkansas. Just minutes away from Toad Suck Park and Pickles Gap, immerse yourself in the charm of the Arkansas River and Ozark Village.

Relax and Recharge

Unwind in our indoor heated pool or break a sweat in the exercise room. Enjoy complimentary high-speed Internet, weekday newspaper, and local calls. And start your day right with a delicious hot breakfast, complete with a variety of options to suit your taste.

Comfort and Convenience

Our spacious guest rooms are equipped with all the amenities you need for a comfortable stay, from flat-screen TVs to pillow-top mattresses. For business travelers, take advantage of our business center and services to stay productive on the go.

Book your stay at the Comfort Inn & Suites for a memorable Arkansas experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 481 reviews
Cleanliness: 4.8
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 6.8
Food and Beverage: 9.5
Overall Experience: 8
C
Carolyn • solo_traveller • us
1
2026-11-02 • via Nuitee
C
Carolyn • solo_traveller • us
1
Bad bad bad
Pros:

Property manager was very rude and nasty

2026-11-02 • via Nuitee
K
KhaNiyah • couple • us
8
2026-11-02 • via Nuitee
R
Richard • solo_traveller • us
8
2026-10-14 • via Nuitee
A
Alyssa • couple • us
5
Great location, but poor customer service and a stinky room.
Pros:

It was conveniently located.

Cons:

Our room smelled horrible and the lady at the front desk wasn’t the friendliest. Her customer service skills could use some improvement.

2026-10-12 • via Nuitee
S
Sébastien • couple • ch
2
L’augmentation du prix pour la Chambre n’en vaut vraiment pas la peine
Pros:

Proche des restaurants

Cons:

Bruit de la route
Clim climatisation, bruyante et impossible de dormir avec
Pas pu déjeuner le matin horaire pour un dimanche beaucoup trop court

2026-10-11 • via Nuitee
P
Patricia • family_with_children • us
7
Fair stay
Pros:

Ok

Cons:

Small bathroom and weak coffee

2026-10-07 • via Nuitee
A
Ajali • couple • us
10
2026-09-04 • via Nuitee
C
Curtis • family_with_children • us
8
2026-08-06 • via Nuitee
R
Randal M • solo_traveller • us
9
Pros:

Quiet room and comfortable beds

Cons:

Breakfast was not included in the room cost.

2026-08-02 • via Nuitee
E
Emily • family_with_children • us
6
Short
Pros:

Comfortable beds

Cons:

Smelt like cigarette smoke, random knocking on door at 3am. Inattentive morning staff.

2026-08-02 • via Nuitee
M
Mrs. Leslie Flowers • solo_traveller • us
8
2026-07-21 • via Nuitee
K
Kelsey • family_with_children • us
10
2026-07-19 • via Nuitee
E
Enochia • solo_traveller • us
6
Pros:

The pool and the room

Cons:

That they kept saying it was our kids running and it wasnt

2026-07-10 • via Nuitee
M
Mike • couple • us
1
Cons:

We were put next to the elevator and were up all night. We will never stay at any Comfort Inn again

2026-07-08 • via Nuitee
K
KhaNiyah • extended_group • us
10
2026-07-04 • via Nuitee
J
Joe David • couple • us
10
Comfort Inn and Suites was very accommodating with each facet of our experience… much appreciate the friendly and effici
2026-07-04 • via Nuitee
J
Jolie • solo_traveller • us
5
Disappointed but served our purpose
Pros:

The lady at the front desk was very pleasant and the location.

Cons:

The room was right next to the elevator, smaller than expected room, and not the cleanest room.

2026-07-01 • via Nuitee
C
Cody • couple • us
8
2026-06-29 • via Nuitee
C
Connie • couple • us
10
Great stay. I would stay here again.
Pros:

The staff were friendly. The hotel was clean. The breakfast was very good.

Cons:

Smelled a little of moth balls

2026-06-28 • via Nuitee