Comfort Inn & Suites Conway

Hotels
Comfort
8.2 (592 reviews)
2370 Sanders Street , Conway , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Unpleasant odors

Categories

Cleanliness
7.16
Multiple mentions of dirty conditions and stains in rooms and linens.
Service
9.13
Staff was frequently noted as friendly and helpful despite some negative experiences.
Location
9.17
Good location mentioned in several reviews.
Room Quality
7.62
Mixed feelings about room quality, with some positive remarks and several complaints about noise and cleanliness.
Amenities
8.15
General satisfaction with amenities, but some complaints regarding the pool towels and the lacking elevator.
Value for Money
8.11
Room was nice but there were notable issues that indicate a less desirable value.
Food and Beverage
7.66
Breakfast was appreciated but limited options were noted.
Overall Experience
8.63
Mixed feelings reflecting both positive and negative experiences throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:39

Property Description

Explore Arkansas Beauty

Located in Conway, AR, the Comfort Inn & Suites offers a gateway to the natural wonders of Arkansas. Just minutes away from Toad Suck Park and Pickles Gap, immerse yourself in the charm of the Arkansas River and Ozark Village.

Relax and Recharge

Unwind in our indoor heated pool or break a sweat in the exercise room. Enjoy complimentary high-speed Internet, weekday newspaper, and local calls. And start your day right with a delicious hot breakfast, complete with a variety of options to suit your taste.

Comfort and Convenience

Our spacious guest rooms are equipped with all the amenities you need for a comfortable stay, from flat-screen TVs to pillow-top mattresses. For business travelers, take advantage of our business center and services to stay productive on the go.

Book your stay at the Comfort Inn & Suites for a memorable Arkansas experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children from 13 years old to 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 592 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
B
Brad solo_traveller us
10
2026-04-29 via Nuitee
D
Davis couple us
5
2026-03-28 via Nuitee
J
Judith Ann family_with_children us
8
It was comfortable place
2026-03-22 via Nuitee
L
Lisa extended_group us
8
2026-03-22 via Nuitee
T
Tina family_with_children us
8
The rooms are clean. It was very comfortable.
Pros:

Nice location

Cons:

I didn’t have any complaints about the location or the property

2026-03-14 via Nuitee
J
Jessica family_with_children us
7
Pros:

The rooms were clean and the pool was in satisfactory condition.

Cons:

The first day at breakfast we got there at 8:35am and there was barely any food left. The breakfast staff member turned the light off on guests who were wrapping up getting their food at 9am. Not very nice at all.

2026-03-08 via Nuitee
P
Payton family_with_children us
10
2026-03-07 via Nuitee
L
Loren couple us
5
Pros:

The staff was friendly

Cons:

The sheets were stained and gross. The shower did not drain and wasn’t very clean.

2026-01-21 via Nuitee
H
Heather solo_traveller us
5
Expensive for a lack luster experience
Pros:

Location is great

Cons:

$180 for one night was a bit excessive for my experience. The room are updated. However I can tell it wasn't cleaned. Every surface a had sticky beverage rings from the last guest. The elevator was out of service and I was assigned the 3rd floor. The AC was set at 66 and it was probably 75 in the room. There was a group of adults sitting outside in the parking lot tailgating really loudly that it woke me up at midnight and 1:30 am. I called the overnight attendant and told him what vehicle these 6 adults were sitting on and location. He told me no one was there when looking at his camera. He was looking at the wrong one as I was looking directly at this group. He proceeded to tell me there was nothing he'd do about them partying in the parking lot. Funny, I had to agree to the terms of no parties but apparently they weren't held to the same standards. I was passing through for 1 night on a 17 hour drive and was looking for a night of rest. Quite disappointing.

2026-01-19 via Nuitee
T
Thomas solo_traveller us
10
2026-01-19 via Nuitee
D
Drexel couple bs
9
This is a great place because of location and accessibility to the shopping areas.
Pros:

These amenities were very good. The coffee and drinks were excellent.

2026-01-19 via Nuitee
T
Tomeka L Butler solo_traveller us
8
Overall, my stay was great! I was grateful for the accommodations made in lieu of the elevator.
Pros:

Accessibility to free hot breakfast was a major plus! I would only like to recommend more hot selections. Add a different variety maybe two or three days a week.

Cons:

Two things I did not like were the limited breakfast items and the elevator not working. I initially had a room on the second floor. I had way too many items to carry to be on an upper level floor.

2026-01-19 via Nuitee
G
Gregory solo_traveller us
8
Nice quiet stay.
2026-01-12 via Nuitee
H
Hannah family_with_children us
6
Alright for a quick 1 night stay.
Pros:

The breakfast was amazing, literally felt like we were at a restaurant. The parking lot was well lit which made me feel like my car was safe, and the hotel is located right by a Walmart and off the highway.

Cons:

When I went inside;The staff was on a personal phone call ( on speaker) and finished her phone call with who ever before acknowledging me.
The hotel smelled a little strange by the pool and in the hallway which got better overnight.

2026-01-10 via Nuitee
C
Curtis extended_group us
3
The room was extremely noisy. Could hear every time someone walked anywhere on the third floor.
Pros:

Safe Location

Cons:

The lady at the front desk when I checked in. Wanted to argue I did not give her my correct last name from the reservation so she could pull it up. I said why would I give you a different last name in order for you to find my reservation?

2025-12-26 via Nuitee
B
Billy couple us
10
Pros:

Good location friendly staff good breakfast

2025-12-23 via Nuitee
J
Joy couple us
10
Great
Pros:

The ease of finding the place, check in and the breakfast was great.

Cons:

Attitude of the midnight clerk, she was rude. I was glad she left at 7 am so I could leave without seeing her again.

2025-10-29 via Nuitee
L
Lloyd couple us
10
Pros:

Excellent Staff.

Cons:

N/A

2025-10-27 via Nuitee
L
Lloyd couple us
10
Pros:

Staff was excellent.

Cons:

N/A⁷

2025-10-19 via Nuitee
N
Natalie
10
Pros:

Very nice room. Staff was very friendly!

2025-10-12 via Nuitee