Hilton London Paddington

Hotels
•
Hilton Hotels & Resorts
7.9 (5033 reviews)
146 Praed Street , London , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Housekeeping issues
Room conditions not consistent
Some amenities lacking

Categories

Cleanliness
7.61
There were mentions of a lack of housekeeping service and issues such as a room being too hot.
Service
8.58
Many reviews praised the staff for being friendly and helpful, despite a few negative remarks.
Location
9.12
Consistently highlighted as excellent, with proximity to transport and city attractions.
Room Quality
7.07
Some rooms mentioned as outdated and in need of refurbishment, while others were spacious.
Amenities
7.6
Negative comments regarding lacking amenities like air conditioning control and a fridge.
Value for Money
8.06
Generally perceived as good value, with specific mentions of reasonable pricing for the quality.
Food and Beverage
7.11
Some guests felt breakfast and gym facilities could be improved.
Overall Experience
8.08
Overall a positive experience with a few significant issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Art Deco-style Rooms
Experience elegance and comfort in our Art Deco-style rooms at the 4-star Hilton London Paddington. Each room features modern amenities like a flat-screen TV, a minibar, and luxurious bathrooms. The large windows provide ample natural light, creating a welcoming ambiance for your stay.

Convenient Location
Connected to Paddington Station by a footbridge, our hotel offers easy access to transportation. Explore Hyde Park and Kensington Palace within a 10-minute walk. Additionally, guests are just a short 15-minute journey from Heathrow Airport via the Heathrow Express train service, making travel hassle-free.

Dining and Relaxation Options
Indulge in culinary delights at our stylish brasserie restaurant or unwind at the 146 Paddington bar. Enjoy 24-hour room service for added convenience. For a peaceful retreat, the Executive Lounge offers a serene space for relaxation or work.

Book your stay at Hilton London Paddington for a luxurious and convenient experience.

Important information:

Please note that the dinner is not included in the rate and is available in our restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for £30 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

7.9
Based on 5033 reviews
Cleanliness: 7.61
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 8.08
T
Tapas Kumar • solo_traveller • in
8
2026-06-12 • via Nuitee
O
Oladipo • solo_traveller • us
9
The location is superb and I am okay with the facilities and services.
Pros:

The breakfast is very good and allows for choice. The room is clean and comfortable.

Cons:

My Hilton Honours status should entitle me to upgrade.

2026-06-12 • via Nuitee
S
Sally • couple • au
10
2026-06-12 • via Nuitee
N
Nadine • solo_traveller • us
10
2026-06-12 • via Nuitee
G
Gabriela • extended_group • cz
8
2026-06-12 • via Nuitee
J
Jodie • solo_traveller • gb
6
Avoid first floor rooms
Pros:

Location, comfy bed

Cons:

The room (first floor 119) was next to the loading bay. They woke us at 2am and again at 6. It was for an hour each time. I told the staff and they admitted they were aware that room was noisy due to the slip and loading bay. That space shouldn’t be sold - it was so bad I didn’t sleep.

2026-06-12 • via Nuitee
L
LISA • solo_traveller • gb
10
Perfect stay
Pros:

Fabulous old hotel, friendly staff, fabulous large room

Cons:

Could have been more help at door with luggage

2026-06-12 • via Nuitee
J
JOEL • couple • us
8
Great London location for sightseeing and access to the airport. Great for Restaurants , Hyde Park
Pros:

Location was great, used Paddington station underground to sightseeing London Fantastic direct service to the Heathrow Airport from Paddington Station. Breakfast was one of the best ever.

Cons:

Hotel is dated and worn. No Hot water on the day of our departure. Had to take a cold shower the day we left. Restaurant was great, gut warm and stuffy.

2026-06-12 • via Nuitee
A
Amy • extended_group • us
10
Pros:

Loved this hotel! The food at the restaurant was absolutely delicious and the convenience to trains and underground was perfect, as was the shopping and restaurants attached to the hotel!

2026-06-11 • via Nuitee
T
Tabitha • family_with_children • us
10
Solid, nice, clean Hilton with large guest rooms.
Pros:

Overall, this is a fabulous hotel in the midst of all-things London. The decor is solid, typical Hilton, but the rooms for what one typically gets in the city were very large with comfortable beds. Both of these a huge bonus for sure, when traveling with family.

2026-06-10 • via Nuitee
C
Cheryl • solo_traveller • us
8
Great location, comfortable bed, friendly staff but a bit expensive for the relatively plain room.
Pros:

Absolutely exceptional location in the heart of London, but so easy to get to Heathrow and the Underground. Building and lobby are beautiful, and excellent breakfast selections.

Cons:

My room was a bit out of date, and the bathroom was poorly designed. Also there was no place to charge my phone on the nightstand.

2026-06-09 • via Nuitee
S
SARAN • couple • th
9
2026-06-08 • via Nuitee
J
Jennifer • extended_group • de
9
2026-06-08 • via Nuitee
C
Cathryn • couple • gb
10
Excellent hotel in good location with friendly and obliging staff.
Pros:

All excellent. Breakfast was good with plenty of choice

Cons:

Earlier check in

2026-06-08 • via Nuitee
L
Linda • solo_traveller • gb
10
Overnight stay
Pros:

Excellent location, very good staff, excellent breakfast

Cons:

Nothing

2026-06-07 • via Nuitee
J
JIGNESH • solo_traveller • ae
8
2026-06-06 • via Nuitee
E
Erika • couple • ca
9
Was pricey but worth it for premium location - would have liked a more updated room but the one we had was clean and ver
Pros:

Location! Literally accessible via Paddington station (do not need to exit the building - use the entrance located by the Starbucks).

Cons:

Rooms were a bit dated (faucet in bathroom was tarnished/old) and no hair dryer in room.

2026-06-06 • via Nuitee
Y
Yapıcı • couple • tr
9
Mükkemel konum
Pros:

Başlangıçta gerçekten çok kötü bir odaya giriş yaptık. Ancak front deskteki Gülçin Hanım bizi mümkün olan en kısa sürede daha iyi bir odaya aldı. Diğer çalışanlar da dahil olmak üzere herkes çok güleryüzlü ve sıcakkanlıydı.

Cons:

Odalar eski hissettiriyor. Özellikle zeminin halı olması biraz pis hissettirdi

2026-06-06 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

I stayed at your hotel as my daughter was dying in Paddington Hospital. It was a last minute booking and I was made to feel welcome. The member of staff who took my booking was very kind and supportive. I would like to thank the staff for everything and will revisit under better circumstances. Thank you all.

2026-06-04 • via Nuitee
A
Annie • solo_traveller • gb
6
Ok
Pros:

The bed. Very comfy with super pillows
Bathroom was spotless
Quality toiletries

Cons:

Was in the capital for a brain surgery operation and Chose this hotel as a treat to myself prior to the major surgery. Past stays Were impressive and I promised myself to return when the opportunity arose. Wanted something special for myself.

Sadly, my latest visit made my heart sink as I felt this prestigious hotel of great standing had lost its shine. Faded and stale smelling carpets, particularly in the corridors, tatty paintwork and wardrobe doors that would not close.
Room refreshment tray - bereft of enough milk to make more than a couple of satisfying ‘cuppas’. Not even a biscuit pick-me up, for those guests arriving after a long journey. The saying ‘paired to the bone ‘ springs to mind.
No ‘in-room’ welcome information details; No Menu for the restaurant; No ‘ You are here ‘. Map. Not everyone has the technology to Zap the QR code. Contrary to popular belief, Dinosaurs do still exist! You just don’t want to see them.

A huge disappointment for me was to be told breakfast was not included in the price I had paid. I chose this particular deal /package (through booking . Com). ONLY because the advert professed breakfast was included and was highlighted on the page in bold. The website booking page is completely misleading and needs attention to save people like myself from feeling fleeced.

As I was a solo traveller, on a budget and thought I had my sustenance (£££££) bases covered for the trip, I literally went to what was a stressful visit to hospital with no food all day until tea-time.
Please demonstrate more transparency in the way you reel people in to booking accommodation with you.

To finish, I feel the Hilton Paddington hotel is now a fairly standard, overpriced hotel. It’s only real positive these days is the convenience of Paddington Train station. It No longer has the Special Touch’.

PS- would love the return of £30 - cost of the breakfast I KNOW I paid for but never got.


thank you

A.B.

2026-06-04 • via Nuitee