Double Tree by Hilton São Paulo Itaim

Hotels
•
Doubletree by Hilton
8.4 (1195 reviews)
Rua Manuel Guedes 320 , Sao Paulo , br

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Room size limitations

Categories

Cleanliness
7.83
Some issues with cleanliness reported, including dirty dishes and traces on walls.
Service
9.1
Overall positive feedback on staff attentiveness and helpfulness.
Location
9.34
Frequently praised for its excellent location.
Room Quality
7.79
Rooms reported as small or in need of renovation, affecting overall perception.
Amenities
8.32
Amenities generally satisfactory but some issues with specific facilities reported.
Value for Money
7.78
Concerns raised about the price relative to the quality of facilities and service.
Food and Beverage
8.33
Breakfast praised, but some mentioned it could be improved.
Overall Experience
8.7
Overall positive experience despite some issues, aligns well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:27

Property Description

Luxurious Accommodation in Sao Paulo

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the fitness centre during your stay at Double Tree by Hilton São Paulo Itaim.

Delicious Dining Options and Business Facilities
Indulge in a buffet breakfast, dine at the on-site restaurant, or grab a drink at the bar. Need to catch up on work? Take advantage of the business area available for guests.

Convenient Amenities and City Views
With private parking, room service, and a 24-hour front desk, your comfort is our priority. Some units even offer a balcony with stunning city views.

Book your stay at Double Tree by Hilton São Paulo Itaim for a memorable experience in Sao Paulo.

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 42 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1195 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.7
H
Hermeto • couple • br
8
Não sei se repetiria a estadia em razão do preço alto e nível acomodação.
Pros:

Achei a cama e a roupa de cama excelentes. Também achei a localização muito boa

Cons:

Achei a internet fraca do quarto e esperava um banheiro e a acomodação melhor

2026-03-06 • via Nuitee
T
Thiago • family_with_children • br
5
2026-03-05 • via Nuitee
C
Carlos Eduardo • couple • br
9
2026-03-04 • via Nuitee
P
Paula • solo_traveller • br
10
2026-03-03 • via Nuitee
G
Georg • solo_traveller • de
9
2026-03-02 • via Nuitee
J
Joao carlos • family_with_children • br
9
Ótima
Pros:

Cafe da manhã muito bom. O quarto é excelente .

Cons:

O restaurante fecha cedo(23 hs). Fui a um evento que terminou as 23 horas e não tinha a opção de pedir uma refeição leve no hotel.

2026-03-02 • via Nuitee
A
Ana Filipa • couple • pt
7
Pros:

Good location and great staff.

Cons:

It could use renovation, it's a bit run down so not exactly value for money.

2026-02-28 • via Nuitee
S
Sedumedi Rantlwana • solo_traveller • za
10
2026-02-26 • via Nuitee
R
Roberto • couple • br
8
2026-02-24 • via Nuitee
A
André • couple • pt
7
2026-02-24 • via Nuitee
P
Peter • solo_traveller • pt
6
Pros:

Nice big bed, good staff

Cons:

Very basic, not really a nice common area to work in. So you’re bound to your room.

2026-02-24 • via Nuitee
E
Elizabeth • couple • br
7
Good location, old facilities.
Pros:

Location

Cons:

Very old facilities, a little dirty by the time, really need a renovation

2026-02-23 • via Nuitee
R
Ricardo • couple • br
8
2026-02-10 • via Nuitee
D
Danielle • couple • br
9
Gosto do hotel, a reforma da recepção ficou ótima , porém faltou uma rampa bem na entrada, a qual fi
Pros:

Café é bom, mas demoram pra repor frutas. O pão francês não é bom.

Cons:

O ar condicionado da direto na cabeça da gente. Deveria ter acrílico pra desviar o ar, pois fica incômodo. Já fiquei em diferentes quartos e em todos que já fiquei é assim.

2026-01-29 • via Nuitee
A
Ana Maria • couple • br
9
2026-01-27 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-01-23 • via Nuitee
J
Jarno • solo_traveller • nl
7
Was een fijne ervaring, zeker aan te raden.
Pros:

Locatie is goed en personeel erg vriendelijk en behulpzaam. Ontbijt was ook prima.

Cons:

Pasjes om de lift te gebruiken en je kamer te openen werkten vaak niet. Moest bijna dagelijks om een nieuw pasje naar de balie lopen. Geen ramp maar wordt wel vervelend na een aantal keer.

2026-01-21 • via Nuitee
T
Tomas • solo_traveller • ar
8
2026-01-19 • via Nuitee
L
LUIZ FABIANO • extended_group • br
10
Pros:

facil saida para lugares que eu precisava ir

2026-01-19 • via Nuitee
A
Aksel • solo_traveller • no
9
2026-01-19 • via Nuitee