Double Tree by Hilton São Paulo Itaim

Hotels
•
Doubletree by Hilton
8.4 (1228 reviews)
Rua Manuel Guedes 320 , Sao Paulo , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Cons:
Cleanliness issues
Room size limitations

Categories

Cleanliness
7.83
Some issues with cleanliness reported, including dirty dishes and traces on walls.
Service
9.1
Overall positive feedback on staff attentiveness and helpfulness.
Location
9.34
Frequently praised for its excellent location.
Room Quality
7.79
Rooms reported as small or in need of renovation, affecting overall perception.
Amenities
8.32
Amenities generally satisfactory but some issues with specific facilities reported.
Value for Money
7.78
Concerns raised about the price relative to the quality of facilities and service.
Food and Beverage
8.33
Breakfast praised, but some mentioned it could be improved.
Overall Experience
8.7
Overall positive experience despite some issues, aligns well with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:27

Property Description

Luxurious Accommodation in Sao Paulo

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your workout routine at the fitness centre during your stay at Double Tree by Hilton São Paulo Itaim.

Delicious Dining Options and Business Facilities
Indulge in a buffet breakfast, dine at the on-site restaurant, or grab a drink at the bar. Need to catch up on work? Take advantage of the business area available for guests.

Convenient Amenities and City Views
With private parking, room service, and a 24-hour front desk, your comfort is our priority. Some units even offer a balcony with stunning city views.

Book your stay at Double Tree by Hilton São Paulo Itaim for a memorable experience in Sao Paulo.

Important information:

We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 42 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1228 reviews
Cleanliness: 7.83
Service: 9.1
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.7
C
Carlos Alberto Hagstrom • solo_traveller • br
10
Pros:

Localização, café da manhã, presteza e cordialidade dos funcionários.

Cons:

Nada a comentar.

2026-04-25 • via Nuitee
M
Michiel • solo_traveller • nl
7
2026-04-24 • via Nuitee
S
Silvana César de Lucena • family_with_children • br
10
Tranquilidade e Descanso
Pros:

Vou com frequência ao Hotel e não tenho nada a acrescentar. O Café da manhã é maravilhoso, a limpeza do Hotel como um todo é muito boa e a localização é indiscutivelmente o ponto alto.

Cons:

Na verdade , acho os banheiros com espaço muito reduzido, e sinto que há uma rotatividade muito grande nas pessoas da recepção, sendo assim, fica mais dificil padronizar o atendimento. Eu diria : Fidelizar !

2026-04-23 • via Nuitee
M
Malte • solo_traveller • de
7
Super Lage, aber das Hotel hat bessere Tage gesehen
Pros:

Die Lage war toll. Sehr zentral mit vielen Bars und Restaurant in direkter Umgebung.

Cons:

Ausstattung (zB Fahrstuhl und Tisch im Zimmer) machte keinen guten Eindruck. Reparaturen oder Modernisierung scheint nötig.

2026-04-22 • via Nuitee
F
Frederico • solo_traveller • br
7
2026-04-20 • via Nuitee
J
José Luiz • family_with_children • br
10
Satisfação e justiça.
Pros:

Atendimento, instalações, localização.

Cons:

Café da manhã bom, pode melhorar..Faltou geleia, pessoal que frita ovos nao o faz adequadamente. . No geral, tudo muito bom.

2026-04-20 • via Nuitee
D
Daniel Degli Esposti • family_with_children • br
10
excepcional
Pros:

amabilidade, cordialidade e preparo dos colaboradores, organização do ambiente, limpeza e cuidado com os quartos e serviços.

2026-04-09 • via Nuitee
L
louis • couple • fr
9
2026-04-06 • via Nuitee
D
Davi • couple • br
8
2026-03-30 • via Nuitee
C
Carlos Alberto Hagstrom • solo_traveller • br
10
Pros:

Tudo. Cordialidade e bom atendimento dos empregados. Localização. Excelente café da manhã.

2026-03-29 • via Nuitee
M
Maria • family_with_children • py
10
2026-03-18 • via Nuitee
S
stefano • solo_traveller • br
9
Pros:

Colazione buona
Posizione ottima

Cons:

Colazione , croissant , marmellate , espresso

2026-03-16 • via Nuitee
M
Maite • solo_traveller • es
6
Cons:

Ruido no solo por las obras del hotel sino que se escucha mucho con el movimiento de las habitaciones de arriba.

2026-03-15 • via Nuitee
M
MARCELO • solo_traveller • ar
7
2026-03-11 • via Nuitee
L
Luan • couple • br
10
Ótima.
Pros:

Hotel excelente, localização melhor ainda.

2026-03-10 • via Nuitee
H
Hermeto • couple • br
8
Não sei se repetiria a estadia em razão do preço alto e nível acomodação.
Pros:

Achei a cama e a roupa de cama excelentes. Também achei a localização muito boa

Cons:

Achei a internet fraca do quarto e esperava um banheiro e a acomodação melhor

2026-03-06 • via Nuitee
T
Thiago • family_with_children • br
5
2026-03-05 • via Nuitee
C
Carlos Eduardo • couple • br
9
2026-03-04 • via Nuitee
P
Paula • solo_traveller • br
10
2026-03-03 • via Nuitee
G
Georg • solo_traveller • de
9
2026-03-02 • via Nuitee