SureStay Plus Hotel by Best Western Topeka

Hotels
•
SureStay Plus Hotel by Best Western
5.4 (313 reviews)
700 Southwest Fairlawn Road , Topeka , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
3.61
Several reviews highlighted issues like bed bugs, mold, a roach, and dirty rooms.
Service
7.08
The staff were generally noted as friendly and helpful.
Location
5.62
No specific comments on location, but proximity to amenities often influences perception.
Room Quality
4.07
Rooms reported as having maintenance issues, such as non-functional AC and unpleasant odors.
Amenities
5.1
Amenities were limited, with pools and AC issues mentioned, yet some appreciated the hot tub.
Value for Money
5.06
Considering the pricing mentioned but numerous issues, value perception is mixed.
Food and Beverage
6.61
Breakfast received recognition as a positive aspect of the stay.
Overall Experience
6.08
Majority reflected dissatisfaction, but some positive aspects noted led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Delightful Amenities Await You

Comfortable Accommodations: Each room at SureStay Plus Hotel by Best Western Topeka comes equipped with satellite cable TV, a microwave, refrigerator, and coffee machine, ensuring a cozy stay.

Relaxation and Convenience: Unwind in the indoor pool and hot tub, or take advantage of the 24-hour front desk and vending machines for all your needs.

Nearby Attractions: Explore Topeka's highlights with the Topeka Zoo just 2 miles away and the Kansas Children’s Discovery Center within a mile.

Book your stay at SureStay Plus Hotel by Best Western Topeka now to experience these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FOE

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

5.4
Based on 313 reviews
Cleanliness: 3.61
Service: 7.08
Location: 5.62
Room Quality: 4.07
Amenities: 5.1
Value for Money: 5.06
Food and Beverage: 6.61
Overall Experience: 6.08
K
Kevin • couple • us
7
2026-11-04 • via Nuitee
J
Jeff T • family_with_children • us
1
Outdated, Dirty and several maintenance deficiencies at the property.
Pros:

Our room was not clean upon arrival at 10pm. They reused dirty linens on the bed. I was promised a refund (I video recorded the desk attendant) and it has yet to be deposited in my account.

Cons:

Hotel was being remodeled but that was not mentioned anywhere. Faucet dripped all night in the room making it difficult to sleep. It was one of the 2 or 3 most disgusting hotels I have ever stayed in.

2026-10-28 • via Nuitee
T
Tina • family_with_children • us
1
Disgusting
Pros:

The price

Cons:

There was stains on the comforter and towels and the chair. There was a gummy candy on the night stand. The toilet seat was only atteched by one bolt very wobbly

2026-10-23 • via Nuitee
R
Robert • family_with_children • us
1
2026-10-19 • via Nuitee
S
Season • solo_traveller • us
1
Worst night of my life
Pros:

It was last min ....

Cons:

The desk clerk was rude but even ride when I decided to refund my stay and choose somewhere else considering there bed bugs and I never residence my refund

2026-10-08 • via Nuitee
M
Moutrey • solo_traveller • us
6
Pros:

Still gad a bed to sleep on and a shower to shower in.

Cons:

The bed was well used on one side. Only a few receptacles worked. Price I paid got me what I asked for I guess.

2026-09-19 • via Nuitee
K
Kevin • couple • us
7
2026-09-15 • via Nuitee
I
Ida • family_with_children • us
1
These people should be closed down.
Cons:

Limited clean towels, informed the swimming pool was not working. Rooms weren’t cleaned properly and no toilet paper.

2026-09-13 • via Nuitee
W
Wazelle • couple • us
1
I would not stay again
Pros:

Easy check in

Cons:

I had to go ask for new bedding for both beds. They were dirty and black stained on top of it. The hand towel by the sink still had last persons make up on it. We had no smoke alarm attached. I do house keeping and this room would have never been acceptable.

2026-09-04 • via Nuitee
L
Lauren • family_with_children • us
8
2026-08-03 • via Nuitee
Z
Zimmerman • couple • us
3
Worked for what we needed at the time but will not stay again or recommend.
Pros:

Location is decent. It worked for the time being of what we needed. It was a roof over our head and had a hot shower. Just needed for day use while working overnight.

Cons:

Main door handle had to be used the opposite way, card didn’t work all the time, hair in the sink drain (a lot of it), lamp didn’t work, outlets were damaged, tv channels would change language on its own, bed and floor covered in dog hair. Not very clean at all.

2026-08-02 • via Nuitee
P
Patricia • family_with_children • us
5
2026-07-13 • via Nuitee
K
Kitterman • family_with_children • us
9
2026-07-09 • via Nuitee
D
Don • solo_traveller • us
10
2026-07-07 • via Nuitee
J
John • solo_traveller • us
5
2026-06-29 • via Nuitee
C
Cristian • family_with_children • us
1
Nos quedamos por necesidad no por elección
Cons:

El hotel olía mal, el cuarto estaba sucio y descuidado, las sábanas tenían huecos y el soporte del colchón tenía manchas. Sucio totalmente sucio

2026-06-21 • via Nuitee
N
Nancy • couple • us
8
Good
Pros:

The room was nice and clean and comfortable

Cons:

The fridge didn’t work tv remote wasn’t working the breakfast was bad biscuits were hard

2026-06-15 • via Nuitee
C
Cathy • couple • us
7
Pros:

Not good

Cons:

Moreselectios

2026-06-15 • via Nuitee
S
Sisson • family_with_children • us
10
Pros:

Great location, Great staff and the room was clean.

2026-06-01 • via Nuitee
R
Ray • solo_traveller • us
6
2026-05-31 • via Nuitee