SureStay Plus Hotel by Best Western Topeka

Hotels
•
SureStay Plus Hotel by Best Western
5.4 (433 reviews)
700 Southwest Fairlawn Road , Topeka , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
3.61
Several reviews highlighted issues like bed bugs, mold, a roach, and dirty rooms.
Service
7.08
The staff were generally noted as friendly and helpful.
Location
5.62
No specific comments on location, but proximity to amenities often influences perception.
Room Quality
4.07
Rooms reported as having maintenance issues, such as non-functional AC and unpleasant odors.
Amenities
5.1
Amenities were limited, with pools and AC issues mentioned, yet some appreciated the hot tub.
Value for Money
5.06
Considering the pricing mentioned but numerous issues, value perception is mixed.
Food and Beverage
6.61
Breakfast received recognition as a positive aspect of the stay.
Overall Experience
6.08
Majority reflected dissatisfaction, but some positive aspects noted led to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Delightful Amenities Await You

Comfortable Accommodations: Each room at SureStay Plus Hotel by Best Western Topeka comes equipped with satellite cable TV, a microwave, refrigerator, and coffee machine, ensuring a cozy stay.

Relaxation and Convenience: Unwind in the indoor pool and hot tub, or take advantage of the 24-hour front desk and vending machines for all your needs.

Nearby Attractions: Explore Topeka's highlights with the Topeka Zoo just 2 miles away and the Kansas Children’s Discovery Center within a mile.

Book your stay at SureStay Plus Hotel by Best Western Topeka now to experience these fantastic amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FOE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

5.4
Based on 433 reviews
Cleanliness: 3.61
Service: 7.08
Location: 5.62
Room Quality: 4.07
Amenities: 5.1
Value for Money: 5.06
Food and Beverage: 6.61
Overall Experience: 6.08
C
Cristian • family_with_children • us
1
Nos quedamos por necesidad no por elección
Cons:

El hotel olía mal, el cuarto estaba sucio y descuidado, las sábanas tenían huecos y el soporte del colchón tenía manchas. Sucio totalmente sucio

2026-06-21 • via Nuitee
N
Nancy • couple • us
8
Good
Pros:

The room was nice and clean and comfortable

Cons:

The fridge didn’t work tv remote wasn’t working the breakfast was bad biscuits were hard

2026-06-15 • via Nuitee
C
Cathy • couple • us
7
Pros:

Not good

Cons:

Moreselectios

2026-06-15 • via Nuitee
S
Sisson • family_with_children • us
10
Pros:

Great location, Great staff and the room was clean.

2026-06-01 • via Nuitee
R
Ray • solo_traveller • us
6
2026-05-31 • via Nuitee
M
Matthew • solo_traveller • us
5
2026-05-30 • via Nuitee
M
Michael • solo_traveller • us
8
Great hotel, skip the jacuzzi room!
Pros:

Pool and hot tub were nice, very clean and accessible.

Cons:

Beds hard, room dirty, had the suite with jacuzzi in room but could not use due to how dirty the tub was.

2026-05-22 • via Nuitee
T
Thelma • extended_group • us
5
Pros:

HAD TO ASK FOR TOWELS TOLIET PAPER WASH CLOTHS CURTAINS AND LIGHTING NEEDED ATTENTION

2026-05-18 • via Nuitee
M
Marcene • solo_traveller • us
8
2026-05-16 • via Nuitee
J
James • couple • us
3
Should have stayed HOME.
Pros:

I didn't like anything. The pillows were square pillows. The blanket was as thin as the sheet. I froze most of the night. One light switch powered everything in the room. Tried to charge our phones and accidentally flipped that one switch and that caused us to be late to my VA appointments that day. I was pissed. I will not stay there again

Cons:

Honestly, when my wife and I smelled the breakfast down the hall, it made our stomachs turn. The gravy for the "Biscuits and Gravy" was watered down and was not appetizing at all. The Biscuits were over cooked. My wife was looking forward to muffins and there wasn't any. The breakfast was plain and it showed that the managers were skimping to save money.

2026-04-30 • via Nuitee
L
Lopez • solo_traveller • us
8
Pros:

Front counter people are really nice, breakfast was good and there is a pool and spa

Cons:

Mini fridge didn't work, there was a stain on the sheets

2026-04-28 • via Nuitee
N
Negmarie • couple • us
10
2026-04-24 • via Nuitee
C
Chelsey • couple • us
1
Pros:

Nothing and the place smelled awful.

Cons:

I booked through booking online. Reserved a late check in was charged. Then they gave my room away because a full college came in and booked. I have never received a refund.

2026-04-21 • via Nuitee
S
Sharron • couple • us
3
Pros:

Breakfast was good pool nice and clean. Staff at desk nice and helpful. Had suite with juczi tub in room. Worked well. Wifi worked well

Cons:

Was put in wrong room at first. The manager yelled and berated staff infront of us due to her placing us in wrong room instead of teaching and assisting. Found her to be very unprofessional. Bedding stained upon entering room and when asked for new covers, also stained.

2026-04-15 • via Nuitee
• couple • us
8
2026-04-13 • via Nuitee
R
Randy • family_with_children • us
1
Pros:

Nothing

Cons:

Spider in room bed bugs, carpet filthy breakfast Area had dog in it near food

2026-03-29 • via Nuitee
B
Brown-Davenport • family_with_children • us
6
2026-03-24 • via Nuitee
M
Maria • solo_traveller • us
10
2026-03-21 • via Nuitee
M
Mariah • family_with_children • us
1
We did not stay.
Pros:

Loved the location and the receptionist at the front desk, however I was lied to about the pool being open until I arrived and was completely checked in, suddenly I was told the pool was closed for maintenance. I called the morning before and it was open.

2026-03-16 • via Nuitee
L
Lance • couple • us
1
Terrible. Do not stay here. Very dirty and not safe
Pros:

Nothing

Cons:

Very dirty, under staffed and not very nice. Did not feel safe in the hotel. Lock on the door was broken. Did not stay. I went to a different hotel after the first night.

2026-03-14 • via Nuitee