Palace Hotel Saigon

Hotels
7.7 (396 reviews)
56-66 Nguyen Hue , Ho Chi Minh City , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Noisy environment
Need for renovation
Cleanliness issues

Categories

Cleanliness
6.88
Some reviews indicate issues with cleanliness and maintenance.
Service
8.35
Staff were generally mentioned as friendly and helpful.
Location
8.89
Location praised in multiple reviews as excellent.
Room Quality
6.84
Several reviews mention that the rooms were spacious but can be improved.
Amenities
7.37
Amenities have been mentioned as good but needing some updates.
Value for Money
7.33
Some reviews indicate it may be a bit overpriced for the quality.
Food and Beverage
8.38
Breakfast options received positive feedback.
Overall Experience
7.55
Overall experience was generally positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Luxurious Accommodations

Palace Hotel Saigon offers elegantly furnished rooms equipped with modern amenities, including a flat-screen TV, minibar, and personal safe. Some rooms even feature a private balcony with stunning city views.

Relaxation and Wellness

Guests can unwind at the in-house spa with a hot tub, sauna room, and professional massage services. The outdoor pool provides a refreshing dip, while complimentary bottled water keeps guests hydrated throughout their stay.

Dining Excellence

Indulge in a culinary journey at the hotel's three dining venues, serving a variety of Vietnamese and international cuisine. From Lemongrass to Calibre Charner restaurants, guests can savor delicious dishes, while Calibre bar offers a selection of beverages and fine wines. Palace Café is perfect for enjoying pastries, snacks, and coffee.

Experience luxury and comfort at Palace Hotel Saigon - book your stay now for an unforgettable getaway.

Important information:

Smoking is to be strictly prohibited in the bedroom, restaurant, meeting rooms, as well as other indoor public areas. Designated smoking areas will be available on the ground floor. Ashtrays will otherwise not be provided. Please note that guests who flout the no-smoking regulation may be subject to management's action.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are kindly reminded to present the same credit card used for booking during check-in. Failure to present the credit card upon check-in may result in cancellation of your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 396 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.55
T
Tam • family_with_children • vn
9
Pros:

Vị trí tốt, nhân viên tuyệt vời, nhất là các em bảo vệ.

Cons:

Giường hơi nhỏ

2026-03-14 • via Nuitee
Özge • solo_traveller • tr
10
Pros:

Temiz ve güzeldi

2026-03-14 • via Nuitee
Özge • solo_traveller • tr
7
Pros:

Çalışanlar çok saygılı ve cana yakındı havuz güzeldi

Cons:

Kalmadığım günün ücreti iade olmadı etmelerini beklerdim

2026-03-14 • via Nuitee
W
Way • solo_traveller • nz
8
Excellent stay, perfect location
Pros:

The location is central and the room is very quiet. A yummy Vietnamese buffet is a plus. I haven't yet tried the pool as it is closed on Monday.

Cons:

Water pressure is low on the 12th floor if you want a shower in the morning.

2026-03-14 • via Nuitee
G
gerard • family_with_children • nl
8
Pros:

Heel vriendelijk personeel en een fantastisch ontbijt.

Cons:

De badkamer reoveren met een inloopdouche zou aan te bevelen zijn.

2026-03-12 • via Nuitee
G
Gàbor • family_with_children • hu
10
Pros:

A belvárosban nagyon jó helyen van.A személyzet kedves,kicsekkolásnál a szobában hagytam az elektromos fogkefe töltőmet,és utánamszaladtak az utcán vele.

2026-03-10 • via Nuitee
R
Rita • extended_group • au
9
Thoroughly enjoyed our time at this hotel!
Pros:

Perfect location! Lovely room! Very comfortable! Staff were all great! Lovely breakfast included!

Cons:

Balcony was only any good for the aircon system

2026-03-09 • via Nuitee
N
Nguyen • family_with_children • au
5
The staff was so terrible, they didn’t know how to handle the business. I had put on the notice of early arrival but the
2026-03-07 • via Nuitee
M
Morvai • extended_group • hu
9
Szuper volt.
Pros:

Minden van a közelében: sok étterem, pénzváltó, masszázs stb.

2026-03-05 • via Nuitee
B
Boris • family_with_children • au
8
Our third stay here. Solid good old fashioned service, great location and beautiful food.
Pros:

Good service

2026-03-05 • via Nuitee
E
EVGENII • couple • ru
9
2026-03-04 • via Nuitee
A
Alisz • family_with_children • hu
5
Pros:

Rendkivül jó helyen van

Cons:

Fel kellene újtani a szálodát, kicserélni a szőnyegeket, eltüntetni a penészt a fürdöszobábol még eltüntetni a galamb szart az erkélyről

2026-03-04 • via Nuitee
T
Thao • extended_group • au
10
2026-03-03 • via Nuitee
Y
YOLETTE • solo_traveller • us
10
2026-03-02 • via Nuitee
A
Anaelle • solo_traveller • jp
10
Pros:

le petit déjeuner est très bon

2026-03-01 • via Nuitee
J
JAINER • extended_group • br
10
2026-03-01 • via Nuitee
J
Jacky • couple • fr
5
Pas dormi avant 3 h du matin pendant deux nuits sur trois
Pros:

Emplacement car en centre ville

Cons:

Emplacement aussi, au dessus des concerts er fan zone, impossible de dormir

2026-02-25 • via Nuitee
T
Thuy • solo_traveller • fr
9
2026-02-25 • via Nuitee
T
TUAN • extended_group • vn
10
2026-02-24 • via Nuitee
H
heidi • family_with_children • us
10
Pros:

I was very satisfied with the service of the hotel staff...very friendly and kind...everything was good...the hotel was always spotless...giving it all extra points...I would return to the hotel if I have the chance.

Cons:

Nothing

2026-02-24 • via Nuitee