Palace Hotel Saigon

Hotels
7.7 (396 reviews)
56-66 Nguyen Hue , Ho Chi Minh City , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Noisy environment
Need for renovation
Cleanliness issues

Categories

Cleanliness
6.88
Some reviews indicate issues with cleanliness and maintenance.
Service
8.35
Staff were generally mentioned as friendly and helpful.
Location
8.89
Location praised in multiple reviews as excellent.
Room Quality
6.84
Several reviews mention that the rooms were spacious but can be improved.
Amenities
7.37
Amenities have been mentioned as good but needing some updates.
Value for Money
7.33
Some reviews indicate it may be a bit overpriced for the quality.
Food and Beverage
8.38
Breakfast options received positive feedback.
Overall Experience
7.55
Overall experience was generally positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:32

Property Description

Luxurious Accommodations

Palace Hotel Saigon offers elegantly furnished rooms equipped with modern amenities, including a flat-screen TV, minibar, and personal safe. Some rooms even feature a private balcony with stunning city views.

Relaxation and Wellness

Guests can unwind at the in-house spa with a hot tub, sauna room, and professional massage services. The outdoor pool provides a refreshing dip, while complimentary bottled water keeps guests hydrated throughout their stay.

Dining Excellence

Indulge in a culinary journey at the hotel's three dining venues, serving a variety of Vietnamese and international cuisine. From Lemongrass to Calibre Charner restaurants, guests can savor delicious dishes, while Calibre bar offers a selection of beverages and fine wines. Palace Café is perfect for enjoying pastries, snacks, and coffee.

Experience luxury and comfort at Palace Hotel Saigon - book your stay now for an unforgettable getaway.

Important information:

Smoking is to be strictly prohibited in the bedroom, restaurant, meeting rooms, as well as other indoor public areas. Designated smoking areas will be available on the ground floor. Ashtrays will otherwise not be provided. Please note that guests who flout the no-smoking regulation may be subject to management's action.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are kindly reminded to present the same credit card used for booking during check-in. Failure to present the credit card upon check-in may result in cancellation of your booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 150,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 396 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.89
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 8.38
Overall Experience: 7.55
C
cuong • extended_group • ca
10
It’s value worthy for the stay in term of service and money value
Pros:

Breakfast and service , room is clean…

Cons:

None

2026-02-14 • via Nuitee
M
Maciej • family_with_children • pl
10
2026-02-13 • via Nuitee
L
Long • couple • de
10
Sehr zufrieden
Pros:

Alles war in Ornung ,keinerlei Beanstandungen

2026-02-13 • via Nuitee
T
Timbo THEBEST • family_with_children • au
9
Pros:

Location. Staff.

Cons:

Bit of noise.

2026-02-13 • via Nuitee
M
Miroslav • couple • cz
9
V centru města, blízko ke všem turistickým atrakcím, moderní, udržovaná budova.
Pros:

V centru dění, výhled na hlavní třídu
Snídaně byly nadstandardní.

2026-02-12 • via Nuitee
E
En Yun • family_with_children • sg
5
Pros:

Location is near cafe apartment

Cons:

Bathtub is very high, for shorter people like me would struggle to get out of the bathtub after shower. Room has a moldy smell too. They provided still water in a glass bottle but I believe the empty bottles are recycled. So don't drink from the hotel bottles directly. Just get mineral water at family mart

2026-02-11 • via Nuitee
D
Demjén • family_with_children • de
7
Cons:

Mint majdnem minden ázsiai hotelnél tapasztalható, hogy a képek nem igazán tükrözik a valóságot!
A hotel nem dohányzó, még a szoba erkélyén is tilos a dohányzás, így hamutartót sem adnak, a hotel előtt lehet dohányozni!

2026-02-11 • via Nuitee
I
ISABELLE • extended_group • fr
9
2026-02-10 • via Nuitee
G
Günter • couple • de
8
2026-02-09 • via Nuitee
C
Connie • solo_traveller • us
7
I like everything about it. Just very noisy at night the window should have soundproof.
Pros:

Great location

Cons:

A little bit noisy at night at night

2026-02-09 • via Nuitee
M
Michelle • extended_group • au
9
A delightful hotel where I felt pampered and comfortable.
Pros:

Fantastic location right in the middle of Nguyen Hue walking street and super close to Cafe Apartments (with awesome Michi Sushi on 7th floor). Close to major attractions, hop on/off buses and shopping malls. The hotel itself is fantastic- super clean and the family suite was spacious and comfortable (great air con too). The buffet breakfast was delicious with a lot of choice both Vietnamese and western. The chef at the egg and pho station was a delight and makes a great omelette and delicious pho - he was so helpful in showing me what to add to it to get the best experience - it was the best pho I had in Vietnam. All staff were so attentive and helpful all the time, nothing was too much trouble. This hotel makes you feel welcome and special. Highly recommended.

Cons:

The pool is great; however, after getting to 14th floor you have to go up two flights of stairs to reach the pool - not great if like me you have some mobility issues. But the pool and its view are worth it.

2026-02-08 • via Nuitee
K
Khoa • couple • vn
8
Tôt
Pros:

Tôt

Cons:

Ko

2026-01-28 • via Nuitee
M
Manuela • couple • de
8
Für kurze Übernachtung zu empfehlen!
Pros:

Sehr zentral gelegen, zum Bitexo Finanz Tower waren es ca 10 min, zum Mekong auch 10 min. Das Personal war überaus freundlich, die Zimmer waren sauber. Die Betten waren sehr gemütlich. Der Rooftop Pool war sehr groß, ca 9x4 m. Ebenso gab es eine Rooftop Bar.

2026-01-26 • via Nuitee
B
Bala • family_with_children • au
8
Had a Good Break with my Family at the Hotel, great location and Amazing Staff
Pros:

The Pool , Gym and Roof top Bar

2026-01-26 • via Nuitee
M
Mark • couple • je
8
Pros:

Good value and in a very central location

Cons:

Noise. Despite being on 11th floor you could hear everything going on outside down on the streets, traffic and music.

2026-01-26 • via Nuitee
C
Christopher • couple • us
10
2026-01-26 • via Nuitee
L
Lanny • extended_group • au
9
Pros:

Everything was classy , service unbelievably good . Xxx

2026-01-26 • via Nuitee
N
Nghia Dam • couple • au
5
2026-01-22 • via Nuitee
D
Dylan • family_with_children • za
8
Pros:

First room booked was too small. For 2 sdults and 1 child... So upgraded to a large room on 2nd floor.

Cons:

Location

2026-01-22 • via Nuitee
N
Nghia Dam • couple • au
10
2026-01-22 • via Nuitee