Quality Suites Pineville - Charlotte

Hotels
•
Quality Inn
7.8 (814 reviews)
9840 Pineville-Matthews Road , Charlotte , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable rates
Clean rooms
Cons:
Cleanliness issues
Breakfast variety
Noisy environment
Maintenance problems

Categories

Cleanliness
6.19
Various reviews mentioned cleanliness issues, such as extra fees for cleaning and noise, impacting the stay.
Service
8.66
Most guests praised the staff for their kindness and helpfulness, indicating strong service quality.
Location
8.7
The location received positive mentions for its convenience to local attractions and food options.
Room Quality
7.15
While some rooms were described as clean and comfortable, issues like hard beds and maintenance complaints were noted.
Amenities
7.68
Amenities were often described in a positive light; however, the pool accessibility issues lowered overall feelings.
Value for Money
8.64
Guests generally felt that the price provided good value for the quality of service and overall offerings.
Food and Beverage
6.69
Breakfast options drew mixed feedback, with some guests dissatisfied with selections.
Overall Experience
8.66
Overall, guests enjoyed their stay, despite some setbacks and specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:31

Property Description

Luxurious All-Suite Accommodations
This North Carolina hotel offers spacious suites with modern amenities such as a flat-screen cable TV, sofa, and wet bar. Guests can relax in comfort and style during their stay, just 4 miles from Carowinds Theme Park.

Convenient Amenities for Every Guest
Each suite at Quality Suites at Carolina Place Mall is equipped with a microwave, refrigerator, and coffee maker, along with free WiFi and a work desk. The hotel also provides a breakfast buffet, a gym, and a business center for added convenience.

Prime Location with Easy Access to Attractions
Located near popular sites like President James K. Polk State Historic Site and Bank of America Stadium, Quality Suites Carolina Place Mall is the perfect choice for travelers. Book now to experience comfort and convenience in North Carolina.

Important information:

Guest must be 21 years of age or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 814 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 6.69
Overall Experience: 8.66
L
LaDora • family_with_children • us
10
Great place to stay
Pros:

Friendly staff bed was comfortable everything was great my family would stay here again

Cons:

No issues

2026-07-25 • via Nuitee
M
Misty • couple • us
8
Would probably not stay again.
Pros:

Location and staff were great.

Cons:

We found a sock and trash under the bed.

2026-07-23 • via Nuitee
P
Pamela • family_with_children • us
5
for one night the rate was too high and I did not even sleep well. The staff was very friendly.
Pros:

Did not get to have breakfast. Slept late because of all the noise the night before and the phone was not working in my suite and I did not want to get dressed to go to the front desk.

Cons:

A little more quiet.

2026-07-21 • via Nuitee
B
Bianca • couple • us
10
Overall loved it. It was peaceful and located in a great location where everything was convenient.
Pros:

Welcoming and staff was pleasant

Cons:

I wish it was better lighting in the room but very comfortable bed

2026-07-20 • via Nuitee
D
Dominique • family_with_children • us
10
Pros:

Cleanliness indoor swimming pool and gym

Cons:

Nothing

2026-07-20 • via Nuitee
V
VanWeest • couple • us
10
Perfect place for your concert weekend
Pros:

Dad LOVED the pool! It was peaceful and quiet. Super clean and the staff were fabulous. Check in and check out was super easy.

2026-07-20 • via Nuitee
T
Tiffany • solo_traveller • us
1
2026-07-19 • via Nuitee
C
Carter • solo_traveller • us
10
2026-07-18 • via Nuitee
T
Tabitha • solo_traveller • us
10
2026-07-18 • via Nuitee
S
syed • family_with_children • sa
1
Management is bad
Pros:

None

Cons:

Staff is rude

2026-07-17 • via Nuitee
P
Phifer • solo_traveller • us
10
2026-07-14 • via Nuitee
J
Jaco • solo_traveller • us
8
Pros:

Personal amable lugar limpio

Cons:

El aire acondicionado asia mucho ruido encendia y apagaba cada 5 minutos intente subir la temperatura para que no.se encendiera más pero no lo logre

2026-07-14 • via Nuitee
S
Shavonne Greene • solo_traveller • us
7
2026-07-14 • via Nuitee
V
Victoria • couple • us
1
2026-07-13 • via Nuitee
M
Martin • couple • us
10
Pros:

The guy Sam at the front desk was very helpful and very respectful and nice. He takes his job very seriously and he goes above and beyond beyond he deserves a raise cause with out him yall would’ve had bad reviews

2026-07-12 • via Nuitee
A
angelica • family_with_children • us
9
2026-07-11 • via Nuitee
E
Erica • solo_traveller • us
7
2026-07-10 • via Nuitee
G
George • solo_traveller • us
6
2026-07-06 • via Nuitee
M
Mccain • family_with_children • us
8
2026-07-06 • via Nuitee
F
Fabian • family_with_children • us
10
2026-07-03 • via Nuitee