Royal Hotel Saigon

Hotels
8.5 (2476 reviews)
133 Nguyen Hue Street , Ho Chi Minh City , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Inconsistent service during breakfast

Categories

Cleanliness
7.71
Several reviews noted issues with cleanliness, such as dirty tables at breakfast and slow toilet drainage.
Service
9.18
Most reviews praised the staff for being friendly and helpful, although a few pointed out occasional unfriendliness.
Location
9.22
Numerous reviews highlighted the hotel's central and convenient location for exploring the city.
Room Quality
8.17
Rooms were generally described as comfortable, though there were mentions of some rooms being smaller than expected.
Amenities
8.7
The hotel provides good amenities, although there were some comments on improvements needed within the facilities.
Value for Money
8.66
Given the location and services, many reviews felt that the hotel provided good value for the price.
Food and Beverage
7.71
Breakfast received mixed reviews; while food quality was good, service and tidiness were issues.
Overall Experience
8.68
Overall, most guests enjoyed their experience, reflecting a favorable view despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:54

Property Description

Luxurious Rooms with Modern Amenities

Indulge in elegantly furnished rooms equipped with air conditioning, television, and en-suite bathrooms at Royal Saigon Hotel. Enjoy 24-hour room service for your convenience.

Relaxation and Recreation

Unwind with a soak in the spa pool, a rejuvenating massage, or a workout at the fitness centre. Plan your adventures with the assistance of our tour desk staff or take advantage of the business centre's services.

Culinary Delights and Refreshing Beverages

Savor a variety of cuisines at the on-site restaurant or enjoy a drink at Royal Cafe. Whether you're here for business or leisure, Royal Hotel Saigon caters to all your needs.

Book now for an unforgettable stay at Royal Hotel Saigon in the heart of Ho Chi Minh City.

Important information:

We apologize for informing you of the renovation issue on February 2023 at our hotel, as it will take time and include some inconveniences that will distract you when you immerse yourself on holiday. In addition, there will be some problems which can not handle noise. We hope for your understanding during this time and sincerely apologize for any inconvenience this may cause.
Thanks for your kind understanding and support.
Best regards
Royal Hotel SaigonPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 1,185,637 per person per night when using an existing bed.
    People no matter the age stay for VND 550,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2476 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
R
Rebecca family_with_children au
10
2026-06-19 via Nuitee
J
Joe Vimal Raj solo_traveller ae
9
Prime location easy access to landmarks good breakfast
Pros:

Prime location at the walking street. Nice park next door and Ho Chi Minh square just 50m away. Lots of key landmarks near by

Cons:

The AC at night was not working well and only could feel the air not the cooling. Due to which I could sense a foul smell in the room. One of the door bars feel on me as there was no screw attached in it.

2026-06-19 via Nuitee
Y
Yoshihide couple us
7
2026-06-18 via Nuitee
P
Phung solo_traveller us
9
2026-06-18 via Nuitee
M
Magar extended_group np
9
We enjoyed our stay at hotel.
Pros:

Location is excellent. Staffs are so helpful. Buffets are good.

2026-06-18 via Nuitee
S
Sal solo_traveller au
10
Pros:

Location and friendly staff.
Awesome breakfast
And free upgrade

Cons:

I like everything
Bathroom was a bit smaller than last room I stayed in and no walk in shower like last time

2026-06-18 via Nuitee
M
Melinda solo_traveller au
10
great hotel in great location
Pros:

beautiful hotel in a great location. Lovely staff, always ready to help. I would stay here again

2026-06-17 via Nuitee
S
Shane extended_group au
9
Very nice place to stay
Pros:

Clean, close to city facilities and excellent service

Cons:

N/A

2026-06-17 via Nuitee
C
Cheryl couple au
9
Lovely hotel would highly recommend and would definitely return. Location fantastic. Room very comfortable and clean. Ma
Pros:

Beautiful hotel. Location fantastic, staff extremely helpful and always smiling

2026-06-17 via Nuitee
N
Nigel Fing couple au
2
Very unpleasant stay
Pros:

The hotel location was great, you can walk to just about to all attractions in the area and that's it.

Cons:

We picked this hotel and booked a premium deluxe 36 meter square room nice and big for our 45th wedding anniversary. Check in took over 4 hours. When we checked in they said we where upgrade which was very nice of them, when we where taken to our room it was smaller then we booked! So some how we went from a large room to a smaller 26 square meter room with windows looking at a brick wall and same furnishings in both rooms so this was an upgrade. We politely said no thankyou and that we just would like the big room we booked and paid for, so they walked us across the hall to another room with a window view and same small size and again we said no we just want the room we booked. Ok now they took us to another floor and showed us another large room with one large bed in it which we said ok to but still wasn't the room we booked and paid for and would not be ready for another 3 hours. Well we waited 3 hours and nobody came near us in that time so we went to reception and the older lady who was on was so rude and unfriendly and said you room has been ready for some time, we said really nobody told us and she we have been busy could not careless. The porter took us to the room and again its a completely different room then we looked at so in the end we ended up after 4 hours and missing our wedding anniversary river cruise which we had booked and paid for with a lessor room than we booked and quite frankly they just did not care in anyway. Breakfast selection was quite poor and very limited and often running out at times. A coffee machine at breakfast or free coffee service would be a welcome addition, most hotels offer this now so I think they are a little bit behind the competition. On checking out there was hardly a word said, not how was your stay where you happy with your room or even thankyou for staying with us nothing.

2026-06-16 via Nuitee
G
Gennoshin solo_traveller jp
7
2026-06-14 via Nuitee
F
FABRICE solo_traveller fr
10
2026-06-13 via Nuitee
D
DUC HUY couple fr
10
Correct
Pros:

Très bon petit dejeuner

Cons:

La gentillesse du personnel

2026-06-13 via Nuitee
D
Dao family_with_children us
9
Pros:

Excellent location, easy to walk around, lots of things to see, although it’s a highly end place and things are more expensive

2026-06-13 via Nuitee
L
Louise couple nz
8
Pros:

Location, breakfast, room, pool and gym

2026-06-13 via Nuitee
6
662doreeno Couples
8
Vietnam travels
Pros:

Great to central in Saigon - very convenient to explore the city.

2026-06-12 via Tripadvisor
A
Ash solo_traveller au
9
2026-06-12 via Nuitee
D
Doug solo_traveller au
8
Pros:

Breakfast just ok bacon overcooked egg station staff overworked fresh milk always warm not cold

Cons:

Bacon overcooked toaster way too slow overall a pleasant stay bathroom way to cramped shower in bath quite dangerous can slip and fall generally a nice hotel staff are on their toes with service

2026-06-12 via Nuitee
F
Fritha couple au
10
Fantastic pool - location - staff - security
Pros:

Everything

2026-06-12 via Nuitee
Q
Quang couple de
9
Pros:

Direkt im Stadtzentrum gelegen

2026-06-11 via Nuitee