Royal Hotel Saigon

Hotels
8.5 (2334 reviews)
133 Nguyen Hue Street , Ho Chi Minh City , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Inconsistent service during breakfast

Categories

Cleanliness
7.71
Several reviews noted issues with cleanliness, such as dirty tables at breakfast and slow toilet drainage.
Service
9.18
Most reviews praised the staff for being friendly and helpful, although a few pointed out occasional unfriendliness.
Location
9.22
Numerous reviews highlighted the hotel's central and convenient location for exploring the city.
Room Quality
8.17
Rooms were generally described as comfortable, though there were mentions of some rooms being smaller than expected.
Amenities
8.7
The hotel provides good amenities, although there were some comments on improvements needed within the facilities.
Value for Money
8.66
Given the location and services, many reviews felt that the hotel provided good value for the price.
Food and Beverage
7.71
Breakfast received mixed reviews; while food quality was good, service and tidiness were issues.
Overall Experience
8.68
Overall, most guests enjoyed their experience, reflecting a favorable view despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:54

Property Description

Luxurious Rooms with Modern Amenities

Indulge in elegantly furnished rooms equipped with air conditioning, television, and en-suite bathrooms at Royal Saigon Hotel. Enjoy 24-hour room service for your convenience.

Relaxation and Recreation

Unwind with a soak in the spa pool, a rejuvenating massage, or a workout at the fitness centre. Plan your adventures with the assistance of our tour desk staff or take advantage of the business centre's services.

Culinary Delights and Refreshing Beverages

Savor a variety of cuisines at the on-site restaurant or enjoy a drink at Royal Cafe. Whether you're here for business or leisure, Royal Hotel Saigon caters to all your needs.

Book now for an unforgettable stay at Royal Hotel Saigon in the heart of Ho Chi Minh City.

Important information:

We apologize for informing you of the renovation issue on February 2023 at our hotel, as it will take time and include some inconveniences that will distract you when you immerse yourself on holiday. In addition, there will be some problems which can not handle noise. We hope for your understanding during this time and sincerely apologize for any inconvenience this may cause.
Thanks for your kind understanding and support.
Best regards
Royal Hotel SaigonPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 1,185,637 per person per night when using an existing bed.
    People no matter the age stay for VND 550,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2334 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
M
Małgorzata • couple • pl
10
Zdecydowanie polecam
Pros:

Pobyt bardzo udany, lokalizacja rewelacyjna, cicho i czysto, pyszne śniadania, obsługa fantastyczna

Cons:

Zasłonka pod prysznicem

2026-05-02 • via Nuitee
G
Goodman • solo_traveller • gb
8
2026-05-02 • via Nuitee
G
Gislaine • solo_traveller • fr
10
Pros:

Très bel hôtel en plein cœur de Saigon. Chambre spacieuse, très grand lit. Personnel de l'hôtel très attentionné et très agréable. Le petit déjeuner était très varié et excellent.

Cons:

La baignoire dans la salle de bain. Une douche aurait été préférable.

2026-05-01 • via Nuitee
P
Patrick • couple • be
8
J’aime bcp cette hôtel
Pros:

L’hôtel est très bien situé, les personnelles sont très gentils. Le petit déjeuner est super bon . Juste l’eau est trop chaude et le matelas est un peu dur. Si non le reste est parfait

Cons:

Oui le réglage de l’eau chaude

2026-05-01 • via Nuitee
A
Anais • solo_traveller • ch
5
Top Lage, mittelmässig
Pros:

Ankunft (Rezeptionisten, Eingangsleute), schöner Eingangsbereich, Pool, Lage top, gute Organisation der Koffer für eine spätere Abholung, vor allem durch einen super netten Mitarbeiter.

Cons:

Lärm: Sehr laute Renovationsarbeiten im Zimmer direkt vor uns: Konnten nicht ausschlafen und allgemein war es am Tag nicht ruhig, immerzu laute Bauarbeitsschläge. Nachdem wir reklamiert haben wurde uns sofort ein anderes Zimmer nicht im 2. aber im 4. Stock offeriert, welches zwar besser war, trotzdem war das Hämmern hörbar.
Frühstück: Viele verschiedene Varianten, Qualität nicht ausserordentlich, aber man findet etwas für jeden - die Mitarbeiter erschienen jedoch relativ müde oder unmotiviert, versuchten aber ihr bestes - vielleicht liegt es an den Bedingungen?
Fitness: Die grauen Geräte sind wirklich nicht sehr stabil. Der ganze Boden ist teppich, mir ist ein Rätsel wie sie den ganzen Schweiss wegwischen können... Keine Schweisstücher verfügbar. Dafür gibt es zwei Klimaanlagen.

2026-05-01 • via Nuitee
C
CHANTEMARGUE • solo_traveller • fr
10
Bel hôtel dans le quartier français
Pros:

Très bel hôtel, bien situé (près de l'Opera) dont le personnel est totalement à notre service. Le petit-déjeuner est très varié délicieux..

Cons:

Le mur derrière notre fenêtre mais nous étions au calme.

2026-05-01 • via Nuitee
S
Snow • extended_group • jp
10
2026-05-01 • via Nuitee
J
Jocelyne • solo_traveller • fr
10
Pros:

Très bon accueil, personnel très à l'écoute, près à rendre service

2026-05-01 • via Nuitee
オクムラ • couple • jp
8
2026-05-01 • via Nuitee
J
jang • couple • vn
8
2026-05-01 • via Nuitee
J
Jenny Adan • family_with_children • au
8
Staff very accommodating and helpful
Pros:

Has the gym and steam room

Cons:

Need upgrade

2026-04-30 • via Nuitee
C
Catherine • solo_traveller • au
8
2026-04-30 • via Nuitee
J
Joseph • solo_traveller • ie
10
2026-04-30 • via Nuitee
S
Steven • couple • gb
10
Lovely relaxing time.
Pros:

The location was perfect.

Cons:

Nothing

2026-04-29 • via Nuitee
J
Jacques • couple • fr
10
2026-04-29 • via Nuitee
R
Roberto • solo_traveller • it
8
2026-04-29 • via Nuitee
R
Roy • couple • gb
10
2026-04-29 • via Nuitee
J
jody • couple • th
9
Great and we’re thinking about going back
Pros:

Was right in the middle of Saigon which made things easy to access

Cons:

Nothing to report here.

2026-04-29 • via Nuitee
A
Ashleigh-Louise • couple • nz
9
Overall, a very comfortable and convenient stay. We would definitely recommend it.
Pros:

The service throughout our stay was excellent — staff were friendly, attentive, and always willing to help.

The pool facilities were very nice, with a relaxing outdoor pool area that we really enjoyed. The location is also a big advantage, as it’s central and within easy walking distance to museums and shopping centres.

Cons:

The air conditioning unit in our room was quite old and noisy which made it hard to sleep.

2026-04-29 • via Nuitee
D
Derek • family_with_children • gb
8
2026-04-29 • via Nuitee