Hotel 32One

Hotels
8.3 (2731 reviews)
321 Grant Avenue , San Francisco , US
+1 415-504-3950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, such as dirty rooms and lack of housekeeping.
Service
9.1
Numerous mentions of friendly and accommodating staff across various reviews.
Location
9.14
Consistently highlighted as a major benefit, being central and close to attractions.
Room Quality
8.09
Rooms described as clean and spacious, but some layout issues mentioned.
Amenities
7.62
Basic amenities available, with some guests noting a lack of additional features.
Value for Money
8.08
Mixed reviews on value, with some finding it suitable for a city stay but others feeling it's overpriced.
Food and Beverage
8.13
Limited food options mentioned but complimentary drinks at the bar noted positively.
Overall Experience
8.6
General satisfaction expressed but tempered by some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Prime Location in Chinatown
Located next to the iconic Dragon Gate in Chinatown, Hotel32One offers a unique and culturally rich experience for guests. With Union Square just a short walk away, guests can easily explore the vibrant shopping and dining scene of San Francisco.

Comfortable and Well-Equipped Rooms
Guests can relax in the cozy guest rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The thoughtful additions like a hairdryer ensure a comfortable stay for all visitors.

Convenient Services and Accessibility
Enjoy the convenience of a 24-hour reception, free coffee, and tea in the lobby area, making it easy for guests to unwind or kickstart their day. With proximity to the airport, popular attractions like Grace Cathedral, and the iconic cable car system, exploring the city is hassle-free.

Experience the charm and convenience of Hotel32One - book your stay now!

Important information:

Upon check-in government issued photo identification and valid credit card is required.

If you late cancel, modify your reservation or don't show, taxes are applicable to the consequential fees (see Hotel Polices).

When booking more than 5 rooms, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.3
Based on 2731 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
D
Debra • extended_group • us
8
2026-10-24 • via Nuitee
N
Nicolas • extended_group • fr
4
Très bruyant et très petit
Pros:

Bien placé pour aller en ville

Cons:

Chambre trop petite pour 4 personnes en plus avec 4 valises de 23 kg quelle gymnastique pour ne pas se marcher dessus !
Salle de bain petite ! La aussi pareil 4 trousses de toilette impossibles de les mettre !
Le bruit d’une soufflerie dans la rue impossible de dormir !
Les chambres pas faites, nous sommes restés 3 jours nos poubelles ont débordé !
Les serviettes pas changées….

2026-10-22 • via Nuitee
L
Lucia • couple • us
7
2026-10-21 • via Nuitee
T
Thanh • extended_group • fi
8
2026-10-20 • via Nuitee
J
Juan • couple • ec
10
2026-10-20 • via Nuitee
B
Barry • solo_traveller • us
10
2026-10-19 • via Nuitee
B
Bikash • solo_traveller • us
8
Pros:

great location. comfy beds. has all the basics. coffee/bottled water. easy checkin and checkout.

Cons:

small room. slow elevator. old building.

2026-10-19 • via Nuitee
M
Myriam • solo_traveller • es
7
Cons:

its right above a bar so it is really noisy at night, difficult sleeping without eaeplugs. but the room was very clean and comfortable!

2026-10-19 • via Nuitee
L
Lorenzo • couple • it
9
2026-10-19 • via Nuitee
K
kristina • couple • us
10
2026-10-18 • via Nuitee
A
Alicia • couple • us
7
Great location and a decent place to stay. Clean accommodations and great staff.
Pros:

We love the location and the refurbishing of the rooms was nice. The room in general was basic but had great upgrades for flooring and bathroom

Cons:

The water pressure was nonexistent and the bed topper felt like an air mattress. We didn’t take these sheets off, but we were pretty sure that was the case and it was very strange.

2026-10-18 • via Nuitee
L
Lee • couple • my
8
Pros:

Location and cleanliness’s

Cons:

Lift too slow

2026-10-17 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-10-17 • via Nuitee
V
Vitor • solo_traveller • br
10
2026-10-15 • via Nuitee
P
peter • extended_group • au
7
Pros:

Rooms a little small, as were the beds, no AC

2026-10-14 • via Nuitee
T
Tiffany • solo_traveller • au
7
2026-10-13 • via Nuitee
R
RIVERA • extended_group • co
7
2026-10-12 • via Nuitee
M
Marine • solo_traveller • fr
8
2026-10-12 • via Nuitee
N
Naomi • solo_traveller • us
10
Good experience overal, would stay again.
Pros:

Hotel room was clean and comfortable, checking in and out was quick and easy, coffee and tea available in the lobby, WiFi worked well, safe and convenient location.

Cons:

Nothing, all was well.

2026-10-12 • via Nuitee
Y
Yochai • solo_traveller • il
10
2026-10-11 • via Nuitee