Hotel 32One

Hotels
8.3 (2697 reviews)
321 Grant Avenue , San Francisco , us
+1 415-504-3950

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Several reviews mentioned issues with cleanliness, such as dirty rooms and lack of housekeeping.
Service
9.1
Numerous mentions of friendly and accommodating staff across various reviews.
Location
9.14
Consistently highlighted as a major benefit, being central and close to attractions.
Room Quality
8.09
Rooms described as clean and spacious, but some layout issues mentioned.
Amenities
7.62
Basic amenities available, with some guests noting a lack of additional features.
Value for Money
8.08
Mixed reviews on value, with some finding it suitable for a city stay but others feeling it's overpriced.
Food and Beverage
8.13
Limited food options mentioned but complimentary drinks at the bar noted positively.
Overall Experience
8.6
General satisfaction expressed but tempered by some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:46

Property Description

Prime Location in Chinatown
Located next to the iconic Dragon Gate in Chinatown, Hotel32One offers a unique and culturally rich experience for guests. With Union Square just a short walk away, guests can easily explore the vibrant shopping and dining scene of San Francisco.

Comfortable and Well-Equipped Rooms
Guests can relax in the cozy guest rooms featuring modern amenities such as a flat-screen TV, free WiFi, and a private bathroom stocked with complimentary toiletries. The thoughtful additions like a hairdryer ensure a comfortable stay for all visitors.

Convenient Services and Accessibility
Enjoy the convenience of a 24-hour reception, free coffee, and tea in the lobby area, making it easy for guests to unwind or kickstart their day. With proximity to the airport, popular attractions like Grace Cathedral, and the iconic cable car system, exploring the city is hassle-free.

Experience the charm and convenience of Hotel32One - book your stay now!

Important information:

Upon check-in government issued photo identification and valid credit card is required.

If you late cancel, modify your reservation or don't show, taxes are applicable to the consequential fees (see Hotel Polices).

When booking more than 5 rooms, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Location

Guest Reviews

8.3
Based on 2697 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.6
C
Charlotte • couple • be
9
2026-08-15 • via Nuitee
M
Matteo • extended_group • it
8
Ottimo hotel sia per posizione che pulizia e camere
2026-08-15 • via Nuitee
S
Stewart • solo_traveller • gb
8
Brilliant location, brilliant room, brilliant service and would visit again if going back to San Francisco
Pros:

Brilliant location and big spacious rooms. The staff at the hotel are brilliant and very welcoming

Cons:

Only one small elevator for the whole hotel and if staying on high floors like the 10th floor I can be annoying trying to go to and from that floor

2026-08-14 • via Nuitee
R
Ronald • couple • us
8
Great stay. Good value.
Pros:

Clean. Good location.

2026-08-13 • via Nuitee
C
Cristina • couple • it
7
2026-08-13 • via Nuitee
R
Robert • couple • pl
8
2026-08-13 • via Nuitee
I
Ines • solo_traveller • pt
8
Excelente localização e hotel limpo e funcional
Pros:

A localização excelente, a decoração do quarto e não ter alcatifa no chão do quarto.

2026-08-12 • via Nuitee
E
Edu Angelotti • solo_traveller • us
9
2026-08-12 • via Nuitee
C
Corbisiero • extended_group • it
8
2026-08-12 • via Nuitee
L
Lillian • couple • us
8
Comfortable stay in an ideal location - hotel met all expectations.
Pros:

The hotel was clean and comfortable - nothing extremely fancy but exactly what we needed for our three-night stay with all the basic expected amenities (towels, soaps, coffee and tea). The staff was friendly and helpful and allowed us to store our luggage at the front desk before we checked in and after we checked out (for a small fee after we checked out). The location was excellent; we were within walking distance to Chinatown and North Beach, and we were also only a short walk away from numerous bus routes that allowed us to easily travel to and access other parts of the city we wanted to explore.

Cons:

I wish the hotel had a place to fill up water bottles - I felt like that was a very significant amenity that was missing. The bed was a little soft for my liking.

2026-08-11 • via Nuitee
K
Kai • extended_group • de
7
2026-08-09 • via Nuitee
H
Héloïse • couple • fr
9
2026-08-09 • via Nuitee
D
Daniel • solo_traveller • at
8
2026-08-09 • via Nuitee
G
Glen • couple • us
3
Subpar.
Pros:

The staff were very nice. The only redeeming quality honestly.

Cons:

Everything else.

2026-08-09 • via Nuitee
D
Dmitry • solo_traveller • us
8
2026-08-07 • via Nuitee
N
Nagshwetha • family_with_children • se
7
Convenient.
Pros:

Location is great and staff were amazing. It is easy to get around the city with the cable cars, which is 2 streets away across China town.

Cons:

Cleaning- the floors were not vacuumed and had hair everywhere.

2026-08-06 • via Nuitee
G
Gabrielė • solo_traveller • lt
10
2026-08-06 • via Nuitee
H
Hanatea • couple • pf
10
2026-08-06 • via Nuitee
S
senthil • solo_traveller • in
9
2026-08-06 • via Nuitee
E
Emmanuel • extended_group • it
10
2026-08-05 • via Nuitee