Hayes Mansion San Jose, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
8.4 (557 reviews)
200 Edenvale Avenue , San Jose , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Beautiful property
Cons:
Noisy rooms
Poor customer service
High breakfast prices

Categories

Cleanliness
8.11
Some reviews indicate issues like terrible smells, suggesting cleanliness could be improved.
Service
8.88
Several reviews highlight friendly and helpful staff, although there were mentions of terrible customer service in some cases.
Location
8.82
Many guests appreciated the convenient location, close to various attractions.
Room Quality
8.27
Guests enjoyed the room amenities and comfort, though some room issues were noted.
Amenities
8.5
The property features nice amenities, although some complaints existed about specific offerings.
Value for Money
8.36
Some guests felt the cost did not equate to the value, especially regarding the breakfast buffet.
Food and Beverage
8.01
Mixed reviews on food quality, especially around breakfast offerings.
Overall Experience
8.28
Overall experiences were generally positive but marred by some specific issues related to noise and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Luxurious Accommodations in Historic Setting

Outdoor Pool and Hot Tub

Indulge in a relaxing getaway at this eco-friendly hotel boasting an outdoor pool and hot tub amidst beautiful landscape. Perfect for unwinding after a day of exploring downtown San Jose.

On-Site Dining Options

Savor delightful meals at the Silver Creek Dining Room offering a casual atmosphere for breakfast and lunch. With a variety of dining options available, guests can enjoy a culinary experience without leaving the hotel premises.

Convenient Location for Exploration

Explore top-rated golf courses, local wineries, and vibrant nightlife just a stone's throw away from the hotel. With easy access to the airport and popular shopping destinations, the Curio Collection by Hilton Hayes Mansion is the perfect choice for your San Jose adventure.

Book now to experience luxury and convenience at its finest!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per stay.

Location

Guest Reviews

8.4
Based on 557 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 8.01
Overall Experience: 8.28
S
Shirley A extended_group us
10
A very fine lodging and dining experience at Hayes Mansion, unique with its history and grandeur....
2026-01-28 via Nuitee
A
Ali couple us
4
I reserved a room with king size bed for 2 nights, however, received a room with queen size bed for
Pros:

nice hotel complex

Cons:

overbooked

2026-01-19 via Nuitee
H
Heidi family_with_children us
10
I would come back
Pros:

Staff was very accommodating and kind.

2026-01-19 via Nuitee
K
Katrina family_with_children us
10
It was a nice relaxing stay cation.
Pros:

It's beautiful scenery is immaculate!

Cons:

The beds were too firm for my liking, seemed like the memory foam type of mattress, I just don't find those comfortable.

2026-01-19 via Nuitee
G
Guifen couple us
5
一般般
Cons:

停车还要收取费用

2026-01-19 via Nuitee
T
Terry couple us
10
It was a very pleasant stay however, people contact would be preferred over all the texts or scans.
Pros:

It was very quiet, the room relaxing and well appointed.

Cons:

That we were expected to pay for parking. There was street parking but that was unnecessary since there were many empty parking spaces within the lot.

2026-01-19 via Nuitee
G
Guillermina solo_traveller us
10
2026-01-19 via Nuitee
H
Haja family_with_children us
1
2026-01-19 via Nuitee
A
Antonio couple us
10
Nos encantó, muy cómodo y limpio.
Pros:

El lugar es muy bonito!
En verdad es una mansión!

2026-01-19 via Nuitee
C
Christian family_with_children de
8
Schönes Hotel großzügig mit guter Parkmöglichkeit, Restaurant und Pool.
Pros:

Zimmer war großzügig
Zwei Queensize Betten sehr bequem
Bad war gut ausgestattet und groß
Pool und Whirlpool
Restaurant bis 22 Uhr geöffnet

Cons:

Keine Minibar
Wasser in Metall Flaschen kostete extra
Plastikbecher im Bad
Keine Bademäntel und Hausschuhe für den Pool da

2026-01-09 via Nuitee
R
Rose couple us
8
A lovely historical property, but a few challenges once we arrived.
Pros:

The hotel and property are historic and lovely. Rooms were okay.

Cons:

The woman at registration was brusk and flustered. To be fair, she was the only person checking people in. She seemed to be overwhelmed and bordered on being rude. She gave us a map of property, didn't mark where our room was, just a general area and it took longer than necessary to find our room. It was difficult to find lights once we were in the room and needed flashlight on our phones to find switches. Beds were uncomfortable, especially after a long drive and woke up sore. :(

2026-01-06 via Nuitee
K
Kuljit couple us
9
2026-01-05 via Nuitee
J
John family_with_children us
1
My day was amazing and I will definitely be coming back again for brunch!
Pros:

This property was absolutely amazing! It was very clean and the staff was very polite and helpful. Restaurant were very nice and I had a full gym. The mansion itself was stunning.

2026-01-04 via Nuitee
J
JEONGEUN family_with_children kr
8
2026-01-02 via Nuitee
K
Kye family_with_children us
9
2025-12-31 via Nuitee
K
Kye couple us
9
wonderful stay. the holiday decor and music throughout the magic makes for great Xmas experience
2025-12-31 via Nuitee
L
Lesley couple us
6
Disappointing. Wanted an historic room but got a newer add on and it was noisy.
Pros:

The main area is gorgeous.

Cons:

The room was noisy. There was a constant loud fan type noise that we couldn't figure out what it was.

2025-12-30 via Nuitee
M
Melissa family_with_children us
10
Beat Place To Stay In San Jose
Pros:

To be honest I loved it all. From check in to check out it was amazing. The staff were so friendly. My kids loved the pool. The hotel was close to every place I wanted to visit. My favorite thing was the wall with the history and the beds. Omg the beds in the room were so comfy. Also the room was so beautiful.

2025-12-30 via Nuitee
A
Arcelia extended_group mx
9
Excelente!! Pero no coman el buffet de desayuno no vale la pena!
Pros:

Me encantó el lugar

Cons:

El buffet de desayuno no vale la pena gastar 31 Dlls por persona por unos hotcakes duros, unos huevos revueltos medios crudos y sin sazón pero todo lo demás fuera de la comida del buffet excelente lugar, servicio de quienes nos atendieron volveríamos a quedarnos ahí

2025-12-28 via Nuitee
D
Debra couple us
9
Works out great when we are visiting San Jose
Pros:

Location and room amenities

Cons:

At least one water should be free; the back door to our building would not work with room key. We had to walk all the way around with luggage in the rain

2025-12-26 via Nuitee