Carrington House Hotel

Hotels
Britannia Hotels
6 (8470 reviews)
Knyveton Road , Bournemouth , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Affordable stay
Nice amenities
Cons:
Parking issues
Uncomfortable bed
Rudeness from staff
Dated facilities

Categories

Cleanliness
5.83
Rooms lovely and clean, but one review noted grubby areas in the bathroom.
Service
7.3
Staff were friendly and helpful, though one guest experienced rude staff.
Location
4.84
Parking situation was poor; hotel is a bit far from the sea front.
Room Quality
5.29
Rooms comfortable but dated; issues with heating and windows noted.
Amenities
6.82
The hotel has nice amenities like a swimming pool, but could benefit from updates.
Value for Money
5.78
Affordable but quality of some offerings, like breakfast, was lacking.
Food and Beverage
6.33
Food was generally good, though breakfast could have been warmer.
Overall Experience
5.8
Pleasant overall experience despite some issues; good for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:03

Property Description

Convenient Location

Just 20 minutes’ drive from Bournemouth Airport, The Carrington House Hotel is nestled on the East Cliff of Bournemouth. Enjoy the convenience of free parking and easy access to nearby attractions.

Comfortable Accommodation

Relax in the spacious rooms at Carrington House Hotel, each equipped with a private bathroom, tea/coffee facilities, satellite TV, and work desk. Everything you need for a comfortable stay is right at your fingertips.

Dining and Recreation

Indulge in French and English cuisine at Mortimer’s Restaurant, grab a light meal at King’s Bar, or take a refreshing dip in the indoor swimming pool. With a variety of dining options and recreational activities, there's something for everyone.

Experience the best of Bournemouth with a stay at The Carrington House Hotel. Book now for an unforgettable getaway.

Important information:

Please note, guests under 18 years of age must be accompanied by a guardian.

Please note, we do not accept any cash payments at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6
Based on 8470 reviews
Cleanliness: 5.83
Service: 7.3
Location: 4.84
Room Quality: 5.29
Amenities: 6.82
Value for Money: 5.78
Food and Beverage: 6.33
Overall Experience: 5.8
D
D Patricia solo_traveller gb
8
2026-07-18 via Nuitee
E
Elena couple gb
10
2026-07-18 via Nuitee
A
Aaliyah couple gb
1
Bad , never again
Pros:

I don’t like anything about the hotel

Cons:

Bad service , hotel staff were rude and none helpful ,no air conditioning , moved to a smaller room . It is bad quality for that price

2026-07-18 via Nuitee
G
Garry solo_traveller gb
7
Cons:

Kettle not working and still didnt bring replacement.
Couldnt get a coffee or drink till after 3pm

2026-07-18 via Nuitee
S
Said family_with_children gb
7
2026-07-18 via Nuitee
S
Stuart solo_traveller gb
9
Pros:

Used on numerous occasions

2026-07-18 via Nuitee
K
Kevin solo_traveller gb
1
Save your money, go elsewhere.
Pros:

5he bar prices were reasonable.

Cons:

The hotel is shabby looking inside and smells of dust. The lift to the upper floors was in urgent need of having a new carpet as it was stained with god knows what and smelt awful. The room itself was clean with comfortable beds but with dated furniture. There is no air conditioning in any of the rooms, and at midnight, it was still 28 degrees in our room. They provided two small fans, which only pushed the hot air around .
Breakfast was appalling with fried eggs that looked and tasted like rubber, sausages so over cooked that you had trouble cutting them. We were booked in for three night's,but left after two as we couldn't stand the place any more. This is the worst hotel we have ever stayed in.

2026-07-18 via Nuitee
D
debbie couple gb
5
Great location, helpful staff. Poor bed and food.
Pros:

Staff, location

Cons:

Extremely uncomfortable mattress.
Room too hot.
No expel air or window in the bathroom.
Food passable.

2026-07-17 via Nuitee
I
Ioan couple gb
4
1980`s hotel in 2026 but it has potential if will be some investment in the future
Pros:

staff was great , building and location has potential but needs a lot of attention, pub looked nice and the furniture there ! was quiet , was some good points

Cons:

the walls on the stairs was all dirty no paint for many years , no fridge in the room no ac in the room at 35+ we could not rest at all , all furniture si old , small tv, leaking faucet super hot inside like an oven , h

2026-07-17 via Nuitee
C
Corina couple gb
10
2026-07-17 via Nuitee
A
Alireza solo_traveller gb
5
Great location and friendly staff, but disappointing facilities and misleading breakfast information
Pros:

The best part of this hotel was definitely its location. It is within walking distance of the beach, and it is also very easy to reach other attractions and the town centre by bus or on foot. The staff were genuinely friendly, polite, and always willing to help, which I really appreciated.

Cons:

The staff were very friendly and welcoming, and the room was clean throughout my stay.
However, I was disappointed by a few important issues. When I booked through Booking.com, the listing clearly indicated that **breakfast was included**. On the first morning, I was told that it was not included and that I should have selected it during the final booking step. This was very frustrating. I'm not sure whether this was an issue with Booking.com or with the hotel's listing, but the information presented during booking was misleading.
I also decided to pay for breakfast, but it was very expensive considering the quality and variety of the food. Unfortunately, it was not worth the price.
Another major downside was the lack of basic amenities. The room did not have a refrigerator, and there wasn't even an ice machine or ice available for guests during the hot summer weather. Having access to ice is a basic convenience that many travelers expect.
The room also didn't have air conditioning, only a standard fan, which made it less comfortable in warm weather.
Overall, my experience was average to below average. While the price is relatively low, I still expected the hotel to provide the basic facilities that were advertised or that are generally expected. Unfortunately, it did not meet those expectations.

2026-07-17 via Nuitee
M
Maureen couple gb
8
A pleasant stay. Have stayed before, last year and will be staying again in future.
Pros:

All went well and good breakfast choices in relaxed air cooled dining room. Temperature in UK were over 30c that weekend.

Cons:

Would have liked a small fridge in room.

2026-07-17 via Nuitee
Осипова couple ua
8
2026-07-17 via Nuitee
A
Andreea couple gb
1
Pros:

Nothing

Cons:

Room too small without window very hot !!!

2026-07-16 via Nuitee
A
Asrar family_with_children gb
9
Very nice and pleasant experience
Pros:

I like the spacious twin room with good space to walk and sit and good size bathroom,and staff was also good

Cons:

In the morning when I decided to have breakfast i reached downstairs at 9.30 but restaurant was already closed and I cannot have my breakfast so I think it would have been much better if they serve breakfast till 10.00

2026-07-16 via Nuitee
M
Mariia couple gb
9
We’re satisfied
Pros:

Very comfortable, good location

Cons:

Big size, clean

2026-07-16 via Nuitee
T
Tanyalicious solo_traveller gb
1
2026-07-16 via Nuitee
T
Tomasz couple pl
9
2026-07-16 via Nuitee
E
Emma couple gb
1
We did not stay there we got a refund. We will not be going back.
Pros:

Nothing

Cons:

No air con, cleanliness was appalling, large room but nothing in it very hot poorly decorated stains on the walls

2026-07-16 via Nuitee
L
lindapeniket Couples
10
A positive stay
Pros:

Booked this hotel as we had a late sailing into Poole. After I had paid I read the reviews 🤦‍♀️and panicked. How wrong was I. Yes the hotel is dated and certain comments are justifiable… however, the bedding and towels were clean and fresh; the room was spacious; and the staff were very helpful and friendly.
Spoke to people who were on a coach trip from Middlesbrough, who were having a good 4 night break at the hotel.
For what I paid I was very pleased. It was an extra £10 for the dog … which is cheap by today’s standards.

A positive experience x

2026-07-15 via Tripadvisor