Quality Inn & Suites Portsmouth

Hotels
Quality Inn
7.6 (294 reviews)
5100 Old Scioto Trail , Rosemount , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Heated pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Dirty rooms
Poor food options

Categories

Cleanliness
5.74
Multiple reviews mentioned the dirty rooms and housekeeping issues.
Service
8.71
Staff was described as friendly and accommodating despite other issues.
Location
8.75
Location was noted to be peaceful and secluded, away from negative surroundings.
Room Quality
7.2
Rooms were clean but had issues, such as bugs and noise.
Amenities
7.73
Amenities were lacking, particularly Wi-Fi issues and limited breakfast options.
Value for Money
8.19
Given the complaints, value may be viewed as unfavorably, but proximity to family is a benefit.
Food and Beverage
6.74
Breakfast options were poor and out of stock when guests arrived.
Overall Experience
7.71
Overall experience marred by cleanliness and service issues, despite some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Convenient Location
Located in Portsmouth, Ohio, Quality Inn & Suites Portsmouth offers a comfortable stay with easy access to Shawnee State University and Portsmouth Raceway Park.

Complimentary Amenities
Start your day right with a complimentary hot continental breakfast, including eggs and fresh fruit. Enjoy free WiFi access and parking during your stay.

Cozy Rooms
Relax in rooms equipped with a refrigerator, TV with satellite and cable channels, and a private bathroom with a hairdryer.

Experience comfort and convenience at Quality Inn & Suites Portsmouth. Book now for an enjoyable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 294 reviews
Cleanliness: 5.74
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
N
Nathaniel couple us
8
Thankful they took care of the room issues during my stay
Pros:

Desk clerk was helpful Cleanliness and issues with the room was taking care of

Cons:

At first no hot water and price shouldn’t be so high we’re living in hardship times

2026-04-28 via Nuitee
C
Carr couple us
6
If I could move the staff to a better property I would give it a 10
Pros:

The staff were great. Breakfast was always on fresh. Area was very neutral to many places I had too go to

Cons:

The tub had a mat that covered a very large rusty area. The blankets were badly stained. There was a leak from the upper floor

2026-04-07 via Nuitee
E
Elijah solo_traveller us
10
2026-04-05 via Nuitee
D
Dorothy couple us
4
People , who needed to take a bath?
Pros:

Breakfast was below regular standards! Not a lot to choose from. Bagels, toast cold cereal, juice.

Cons:

Several spots in the room were below standers old tape on plumbing tiles in bathroom broken, dirty ice bucket!, just not clean !

2026-04-01 via Nuitee
K
KRISTOFER family_with_children us
10
Pros:

Not a lot of variety on breakfast

Cons:

More variety on breakfast

2026-03-16 via Nuitee
B
Bradley family_with_children us
1
Do not go in the wintertime..
Pros:

It snowed. The parking lot was not cleared properly and my sister fell. She broker glasses had to go urgent care. Had a concussion and thankfully nothing broken just brushes and confusions.

Cons:

Clear your parking lot better. One pathway didn't work. Sidewalks were altmrast salted. Thank u . It was a God stay until we left. The parking lot issue. Her falling. No one asked if she was om. No one came to help. They said they seen her fall and laughed about it. Seriously?

2026-02-23 via Nuitee
T
tsdobbins174 Business
2
Dirty, rampant drug use, run down
Pros:

No secured exterior door, trash overflowing from cans outside, hallways were filthy. Room was dirty, shower barely worked, horrible attempts to fix tile, shower head and drywall. Meth and weed were frequently used in common areas. If you want the trap house experience this is the place for you. The not so quality inn.

2026-02-06 via Tripadvisor
L
Linda solo_traveller us
2
If you can handle a little dirt for one night go for it, otherwise keep driving.
Pros:

The location was right off the highway and easy to get too.

Cons:

My socks were filthy walking on the carpet in the room. People outside entrance smoking pot among other things. Internet did not work. Telephone in room was not connected because it didn’t have a cord to connect it. TV selections were sports and religious stations. Rotten fruit at breakfast area.

2026-01-19 via Nuitee
K
Kirk couple us
1
Bad Bad Bad The whole place needs to be shut down and redone
Pros:

Didn't Stay

Cons:

Room was full of bugs, no water pressure, exposed plumbing, ceiling ready to fall in. Front desk said their was nothing she could do. There was 3 couples in our group and all 3 rooms had bugs. We all packed up and left, Ask about a refund and was told she would let her manager know. So far we have not received a credit.

2026-01-19 via Nuitee
R
Robin couple us
6
The room had been remodeled since my last stay ( 6 years) ago but
Pros:

The staff person who checked me in was vey accommodating and moved me to a first floor room as was my request in my online reservation. I was originally was placed on the 2nd floor. Thank you. She tried to help with the WiFi issue. You could get WiFi at the desk but It was lost as you walked down the hall

Cons:

The Wi-Fi did not work, I was told they just upgraded that day and just didn't know how to help me
We found spiders and bugs in the bed and on the couch
Went to breakfast 45 min before it ended and there was hardly any food- no bread, 2 danish, we scrapped the bottom of the dish for the sausage gravy. When we made a comment to the staff person her response was breakfast closes at 9:30- it was before 9 am. No offer of what would we like, or could she get something specific for us.
The hallway was littered with leaves and stuff
The side door was left open-security?

2026-01-19 via Nuitee
J
Jordyn couple us
3
gross. just gross.
Pros:

it had a really nice outdoor area

Cons:

there was mold on the shower, bedbug stains on the bedding, the floor was incredibly greasy and dirty, and the fridge didn’t work causing food to spoil. i brought this up to the front desk who offered to sign me up for choice rewards and give 2000 points on my next stay. i guess that would have been cool had i actually received any inclination that that would happen. so far no text, no email, nothing to reimburse or make up for this gross stay.

2026-01-19 via Nuitee
M
Marty couple us
10
Had a great time
Pros:

Great place

Cons:

Nothing

2026-01-19 via Nuitee
J
Janessa family_with_children us
4
2026-01-19 via Nuitee
A
Adam extended_group us
1
Cons:

Mold growing up the wall in 125

2026-01-19 via Nuitee
T
Tara family_with_children us
10
2026-01-15 via Nuitee
L
Lois solo_traveller us
3
Short and not at all restful.
Pros:

Nothing.

Cons:

Dark parking lot, wasn’t even asked for an ID at check in. Only person at the desk when I arrived at 5pm told me he didn’t work there. Maintenance man was very unkempt, had a horrible cough that I heard in the hallway all night long. Entire place smelled like cigarette and THC smoke. Homeless looking people were all around inside and out. Don’t stay here. Door didn’t seal in my room so noise and light all night long.

2025-12-11 via Nuitee
V
Vladimir solo_traveller us
9
2025-12-08 via Nuitee
C
Christine extended_group us
1
Worst stay we have ever had. Rooms were dirty. I can over look that painting was going on, but the counter service, room
Pros:

It was close to our son.

Cons:

We have been staying for several yrs when we visit family and the past few times it is going down hill. It was dirty room wasn’t ready at 5:00pm. We left and came back. Numerous young adults behind counter putting on make up, young men with the girls hanging out behind counter, they had no idea what they were doing. This was the worst it has ever been we will not be staying here again. I can not believe young women and men behind the counter like it was a hang out. Very disappointing. Whichever one of these young people was working had not a clue as to what they were doing. I booked 2 king rooms and got 1 king and 1 double room. The bathrooms was horrendous dirty.

2025-12-08 via Nuitee
B
bf521963 NONE
4
Ladybugs in room
Pros:

Check in was slow, room had clock and lamp plugged into a broken outlet, ladybugs all over the ceiling

2025-12-06 via Tripadvisor
R
R9615SCsusanl Family
6
Needs updating
Pros:

A lot of updates need to happen, hotel is ran down and we had an issue with stink bugs. The staff is awesome, the front desk worker Mary was so helpful and went out of her way to accommodate us and make us comfortable.

2025-10-26 via Tripadvisor