Shibuya Excel Hotel Tokyu

Hotels
8.7 (4041 reviews)
Shibuya-ku, Dogenzaka 1-12-2 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Variety of food options
Cons:
Cleanliness issues
Limited lobby space

Categories

Cleanliness
7.34
One review indicated that the room was dirty, affecting sentiment.
Service
9.31
Most reviews mentioned friendly and helpful staff, thus rating is higher.
Location
9.85
Repeatedly highlighted as a prime aspect of the hotel.
Room Quality
8.3
Generally received positive feedback about comfort.
Amenities
8.33
Some reviews indicated areas for improvement, but overall satisfactory.
Value for Money
8.79
Most reviewers felt it was worth the price paid, especially with upgrades.
Food and Beverage
8.34
Breakfast received mixed reviews, but options were noted.
Overall Experience
9.31
Most guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:33

Property Description

Prime Location at Shibuya Train Station

Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu offers unparalleled convenience for travelers seeking easy transportation links. Overlooking the iconic Shibuya Scramble intersection, guests are just steps away from popular landmarks like the Shibuya 109 Building and a short walk to Harajuku and Yoyogi Park.

Comfortable and Stylish Accommodations

Relax in the calm and sophisticated rooms at Hotel Shibuya Excel, equipped with modern amenities like free Wi-Fi, satellite flat-screen TV, and a minibar. Enjoy city views while sipping tea in your cozy room, designed for a comfortable stay.

Fine Dining and Relaxation Options

Indulge in exquisite dining at Shunsai Japanese Restaurant or French Restaurant A Bientot, both offering breathtaking views of Tokyo from the 25th floor. For a more casual experience, Estacion Cafe serves delightful coffee and cake in a bright and spacious setting.

Ready to experience the best of Tokyo? Book your stay at Shibuya Excel Hotel Tokyu now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 3000 per day.

Location

Guest Reviews

8.7
Based on 4041 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.31
Y
yathotou • family_with_children • la
9
2026-05-09 • via Nuitee
A
Adrian • couple • br
8
2026-05-09 • via Nuitee
I
Ivana • family_with_children • rs
10
Pros:

Loved everything!

2026-05-09 • via Nuitee
Y
yathotou • family_with_children • la
9
2026-05-09 • via Nuitee
T
Tolupeni • solo_traveller • us
5
Pros:

Location

Cons:

Price, room, no breakfast

2026-05-09 • via Nuitee
J
Jatin • family_with_children • us
10
2026-05-09 • via Nuitee
R
Rina • solo_traveller • jp
10
2026-05-08 • via Nuitee
G
Gary • couple • ca
7
2026-05-08 • via Nuitee
S
Shih Hsiang • couple • tw
8
2026-05-07 • via Nuitee
J
julie • family_with_children • fr
8
Parfait pour profiter de la ville facilement
Pros:

Son emplacement.
La vue sur shibuya Crossing

Cons:

Les horaires du petit dejeuner.

2026-05-07 • via Nuitee
G
Glen • family_with_children • ca
8
Easy transportation hub
Pros:

The breakfast was very good ingredients and had a variety of foods for different cultures

Cons:

We were there for golden week so it was very expensive but that should be expected. The taxi company they reserved for us went the longest way to our destination and it was over the high price of the trip. Great location for transportation

2026-05-07 • via Nuitee
V
Van • family_with_children • us
9
Pros:

Good location

2026-05-06 • via Nuitee
N
Nancy • couple • us
10
2026-05-06 • via Nuitee
R
Raissa • couple • br
10
2026-05-06 • via Nuitee
M
Marites • couple • us
10
I like the location very conviniebr
Pros:

Very nice

Cons:

None

2026-05-06 • via Nuitee
P
Pradeep Nath • solo_traveller • in
8
Pros:

Location

Cons:

Room was too small for the price paid

2026-05-06 • via Nuitee
G
Gebbie • couple • au
8
2026-05-06 • via Nuitee
S
Su • couple • kr
5
2026-05-06 • via Nuitee
T
Tonic (Dianne) • couple • au
6
Pricey.
Pros:

Location was wonderful, view great

Cons:

Too expensive for what it offered. You were just paying for the location

2026-05-06 • via Nuitee
D
Duy • couple • au
9
Pros:

Good location

2026-05-05 • via Nuitee