Country Inn & Suites by Radisson, South Haven, MI

Hotels
•
Country Inn & Suites by Radisson Americas
7.2 (833 reviews)
1741 Phoenix Street , South Haven , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor food quality
Maintenance problems

Categories

Cleanliness
6.6
Several reviews mention cleanliness issues, including mildew and odors.
Service
8.56
Most staff were reported as friendly and helpful.
Location
8.6
Location was noted as convenient.
Room Quality
7.06
Rooms had multiple maintenance issues and cleanliness concerns.
Amenities
6.59
Limited amenities and issues with facilities were reported.
Value for Money
7.55
Several guests felt the value did not match the price paid.
Food and Beverage
4.6
Breakfast quality was poor; some products were expired.
Overall Experience
8.06
Overall mixed experience, with some positive staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:59

Property Description

Convenient Location near Lake Michigan Beaches

Modern Amenities and Comfortable Rooms
The Country Inn & Suites by Radisson in South Haven, MI, offers well-equipped rooms with flat-screen TVs, free WiFi, and convenient amenities like tea/coffee-making facilities, a refrigerator, and a microwave. Each room also includes ironing facilities and a work desk for your comfort and convenience.

Relaxing Indoor Pool and 24-Hour Fitness Centre
Unwind with a refreshing swim in the indoor pool or keep up with your workout routine at the 24-hour fitness centre during your stay. Additionally, guests can take advantage of the business centre for any work needs.

Book your stay now at Country Inn & Suites by Radisson, South Haven, MI, for a relaxing and convenient experience near Lake Michigan.

Important information:

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that baby cots and extra beds are available upon request and cannot be guaranteed.

The property will be undergoing renovations until end of May. During this period, guests may experience some noise or light disturbances, and these facilities will not be available. Please contact property directly for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 833 reviews
Cleanliness: 6.6
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 4.6
Overall Experience: 8.06
A
Abraham • couple • us
10
It was comfortable stay only stood one night the room was nice for the value ..
Pros:

It was a nice visit & a short drive from the down town area ..

2026-04-26 • via Nuitee
M
Maria • solo_traveller • us
8
2026-04-24 • via Nuitee
J
jenniferlO9867RP • Business • Michigan
2
Nasty
Pros:

Dirty and infested with bedbugs

2026-04-22 • via Tripadvisor
V
Voyager04017721738 • Friends getaway
4
Credit Card Scam
Pros:

Mr friend was in town and I went to vist, while choosing visiting I purchased 2sodas and 3 bags of chips from the front desk since they had no vending Machine. 5$ was the total. A day later and currently this hotel has been trying to get 122 off my card. When I contacted the hotel they are saying it's a scam and they can't do anything on there end. Why is your debit card/ credit card system not secured? Also the were never anyone in the lobby at the desk, elevator needed to be cleaned and the beds are still and uncomfortable. I'll never recommend or stay here again.

2026-04-07 • via Tripadvisor
K
kayla • couple • us
10
2026-04-07 • via Nuitee
L
Lopez • family_with_children • us
8
2026-03-30 • via Nuitee
C
Conley • family_with_children • us
5
Pros:

The comfortability

Cons:

The pool look like it had not been changed out since last year it was really green

2026-03-28 • via Nuitee
C
Carpenter • couple • us
10
2026-03-19 • via Nuitee
J
Jamie • couple • us
10
Pros:

My room was clean bed was comfortable had everything I needed my stay was pleasant

Cons:

Staff is very friendly. Several food options within walking distance along with a Walmart close by

2026-03-16 • via Nuitee
L
Leah • family_with_children • us
8
Pros:

Comfortable bed

Cons:

Bad water pressure in the shower and the little bar style sink faucet was dripping and we couldn't get it to stop

2026-03-15 • via Nuitee
G
Geri • solo_traveller • us
8
2026-03-10 • via Nuitee
J
John • solo_traveller • us
3
You pay for what you get.
Pros:

It was cheap.

Cons:

Rooms smell like smokers were there previously. Bathroom tile had mold, room had a lot of wear and tear (scuffs on wall, water damaged art, ripped shades etc)None of the lamp USB’s worked.

2026-01-22 • via Nuitee
H
Henry • couple • us
8
2026-01-20 • via Nuitee
K
Khristopher • extended_group • us
5
2026-01-19 • via Nuitee
J
Janet • family_with_children • us
4
Will not be back
Cons:

Room cleaned when they said it was ready. The cleaning chemicals smelled awful.

2026-01-19 • via Nuitee
E
Elvia • family_with_children • us
5
It was ok because we just use to sleep ,but it was not a hotel with amenities to enjoy
Pros:

Breakfast choices were limited, no fresh fruit or eggs, waffle machine keep breaking while people were trying to make waffles

Cons:

Short staff, one person doing everything, flies in the room and pool was nasty cloudy looking

2026-01-19 • via Nuitee
S
Steven • couple • us
1
Not pleasant
Cons:

Sorry but the place was not clean. It was picked up and a cleaning rag may have been used but old Crumbs, soap, toilet paper,tooth paste were present on the floor around the sink. It was creepy

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
4
Won’t stay at this hotel again
Pros:

Most of the stiff was super friendly at night when we checked in

Cons:

I paid a high rate for a Friday for a room them at is in need of repairs bad. Starting with all the black scuffs on the wall of the room. Also the doors going into the room needs scrubbing or painting. The sofa bed sounded like it was going to break. And the curtains were ripped up. Also big crack in the wall where it separated the room from the kitchen.

2026-01-19 • via Nuitee
D
Debra • solo_traveller • us
2
HORRIBLE. Dirty and Black mold in the shower. Bathroom door was broken which I have photos also
Pros:

NOTHING!!

Cons:

Breakfast was terrible. The bread for toast was awful some slices were wet others stale Very little to choose from. The hotel ran out of paper plates Only bowls available muffins were stale..my shower was nasty and unhealthy with black mold and the chair was thick with dirt and dust. I have photos of it to prove my complaint. I stopped by the front desk 3 times to complain and nothing was done. And there’s more. For what I paid for the room I was hoping for something much better. Truly disappointed and will never stay there again. I’m going to submit my photos to headquarters. I’m highly allergic to mold and dust. And needless to say it made me sick. NEVER AGAIN will I stay there and I’m putting it on social media

2026-01-19 • via Nuitee
R
Renata • family_with_children • us
4
I will not choose the hotel again.
Pros:

The staff is very nice and friendly

Cons:

The rooms are very updated and not clean. The showers don’t have fans after two people is taking showers is a sauna in the room . Rooms also have a smell to it which is not nice

2026-01-19 • via Nuitee