Francia Aguascalientes

Hotels
Grupo Ostar
8.4 (132 reviews)
Av. Fco. I Madero No. 113, Aguascalientes, AGS, 20000 , Aguascalientes , MX

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Helpful personnel
Great location
Cons:
Building needs repairs
Food quality issues

Categories

Cleanliness
7.85
Building deteriorating and needs repairs.
Service
9.85
Very helpful personnel, excellent service despite some issues.
Location
9.35
Great location but old hotel showing age.
Room Quality
7.85
Rooms showed age, temperature issues.
Amenities
7.35
Limited amenities, gym experience was poor.
Value for Money
8.35
Good experience overall, price reflects the condition.
Food and Beverage
7.85
Breakfast could be better, food was cold.
Overall Experience
8.75
Good experience reflecting various pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:59

Property Description

Discover the perfect blend of comfort and convenience at Francia Aguascalientes, a gem nestled in the heart of Aguascalientes.

Recreational Opportunities
Unwind in our state-of-the-art fitness center or explore unique offerings such as a gift shop and newsstand available on-site.

Dining and Refreshments
Savor delectable meals at Sanborns, enjoy a snack at our cozy coffee shop, or indulge in room service for a leisurely experience in your guestroom. Don’t forget to visit our bar/lounge for your favorite drink!

Business and Event Facilities
With versatile conference spaces and a dedicated business center, we cater to both leisure and business travelers, ensuring a successful stay for all our guests.

Experience the charm and vibrant culture of Aguascalientes; book your stay with us today!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 132 reviews
Cleanliness: 7.85
Service: 9.85
Location: 9.35
Room Quality: 7.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.75
A
ARMANDO
6
Pros:

Mi noche de hospedaje estuvo bien, sin embargo pedí una noche mas de estancia al momento del check-in me comentaron que SI era posible y al día siguiente me notifican que no y nos tuvimos que salir del hotel a otro hotel, supuestamente por que estaba "lleno" sin embargo cuando se pregunto me comentaron que si había espacio.

2025-10-10 via Nuitee
B
Baltazar
2
Place needs serious updating
Pros:

Place needs serious updating.
Noise filters thru doors.
No hot water.
Remove dated bulky old style TV cabinet.
Replace with larger flat screen.

2025-10-05 via Nuitee
E
Eva
8
Pros:

Close to everything.

2025-10-05 via Nuitee
J
Jose Ramon
10
Pros:

It was a good experience overall, facilities show their age but it’s reflected on price

2025-09-21 via Nuitee
D
David friends
10
Pros:

Nice

2025-09-21 via Nuitee
J
Jose Ramon
8
Past it’s prime
Pros:

Very helpful personnel, building deteriorating and needs repairs

2025-09-15 via Nuitee
C
Carlos
6
Pros:

Cama incomoda, puerta de baño no funciona, me quede atorrado, y el gym es horrible. Pero muy bonito, el hotel. Y muy burn servicio.

2025-09-13 via Nuitee
I
Irma
6
Pros:

Aguascalientes is my hometown I am 82 years old and Hotel Francia has always been there.
The room was at 62 degrees, very cold form me, so they provided me with a blanket after I complaint three times.
The staff does not seem to know what they are doing; they were all giving me a different answer to the temperature issue.
Some days we would get only one bath towel, the next day no mat to step out of the shower and finally, no hand towel!

2025-09-07 via Nuitee
F
Francisco
8
Pros:

Hotel con inmejorable localización. Lo conocí hace muchos años y es un edificio muy bonito en Aguascalientes en remodelación porque es antiguo. Camas cómodas. El área de la ducha un poco oscuro

2025-08-24 via Nuitee
M
MANUEL
10
Pros:

It is a great property to stay it is right in downtown shopping, reataurants within walking distance to everything. Excellent hotel

2025-08-24 via Nuitee
J
JOSE
10
Pros:

Muy buen servicio, sólo que siempre tienen ocupados los cuartos y luego es complicado poder conseguir uno pero siempre que he estado ahí de hecho siempre he llegado a ese lugar.

2025-08-20 via Nuitee
R
Rosa partner
10
Pros:

Hotel is great! Breakfast could be better.. food was cold. Only issue is the parking. Prepare yourself to wait 30 to 40 mins. For them to bring your car.

2025-08-07 via Nuitee
A
Alex
10
Pros:

.

2025-08-05 via Nuitee
Z
Zeljko partner
8
Pros:

Great location but old hotel showing age, tiny elevators, self parking is three blocks away, great if you like exercising getting the car. Lots of shopping and restaurants very close and right beside the big square. Breakfast buffet was ok. 3 night stay on 7h floor, never did get a coffee maker in the room. It’s a 2.5 star at best.

2025-08-04 via Nuitee
J
Jose family
6
Pros:

Location, close to downtown.

2025-08-04 via Nuitee
J
Juan
10
Pros:

Great staff clean very classic and convenient to get out and walk around all tourist areas

2025-07-23 via Nuitee
M
Maria
10
Pros:

Great customer service.

2025-06-28 via Nuitee
L
Leticia M family
4
Pros:

Hotel needs updating .. dirty.. carpet and bedding awful… location good

2025-06-27 via Nuitee
J
Jose
6
Pros:

I would give this hotel 5 stars for location. It was convenient to explore the historic center from the hotel. However, I found the hotel to be in poor condition. I had a leaky bathroom that maintenance could not fix after two separate tries. Yet, the room itself was clean and the staff was very friendly and ready to help.

2025-06-24 via Nuitee
B
Brenda
8
Pros:

A little outdated, our key cards had to be restarted every other time we went in which was an inconvenience having to go down everytime. Rooms were decent for a family. Staff was friendly and the location is great since it’s in the centre of Aguascalientes.

2025-06-01 via Nuitee