Hawthorn Suites by Wyndham Napa Valley

Hotels
Hawthorn Suites
8.1 (1655 reviews)
314 Soscol Avenue , Napa , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Breakfast quality issues
Some amenities need upgrades

Categories

Cleanliness
7.49
Some concerns about cleanliness in the swimming pool and ants found.
Service
8.46
Staff were described as friendly and helpful, with notable praise for Gillian's customer service.
Location
9
Multiple mentions of great location close to shops and family.
Room Quality
7.95
Rooms provided comfort and necessities, with some noted issues like softness of mattresses.
Amenities
7.98
Amenities like breakfast and free parking were appreciated, but some facilities need improvement.
Value for Money
7.94
Good value for the price, with a good deal for the room.
Food and Beverage
7.49
Breakfast had variety, but some options were not well-received, specifically the eggs.
Overall Experience
8.46
Generally positive experiences noted with comfort and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:31

Property Description

Luxurious Accommodation
Indulge in comfort at The Hawthorn Inn & Suites Napa Valley, offering free WiFi in all rooms and suites. Unwind in well-equipped guest rooms featuring a microwave, coffee machine, and work desk for your convenience.

Relaxation and Recreation
Enjoy a 24-hour front desk catering to your needs, a refreshing pool and hot tub to rejuvenate, and a modern fitness centre to stay active during your stay.

Convenient Location
Perfect for leisure travelers, golf enthusiasts can tee off at the nearby Chardonnay Golf Club, while wine lovers can explore the Napa Valley Wine Country and Wineries just a short drive away. For thrill-seekers, the Infineon Raceway is also within reach.

Book your stay now and experience a perfect blend of comfort and convenience at The Hawthorn Inn & Suites Napa Valley.

Important information:

***Please note: Cancelations cannot be made via email. If you would like to make a cancelation, you must contact the hotel by phone using the number provided on the booking confirmation.***

Please note that the name on the credit card at check-in must match bookers' guest photo ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

8.1
Based on 1655 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
M
Maria solo_traveller nl
7
Pros:

Nette kamer, goede faciliteiten

Cons:

De medewerker was niet gastvrij. Onvriendelijk

2026-09-12 via Nuitee
A
Aligadzhi couple us
1
Cons:

Забыли дорогие очки в спешке нам так и не вернули и не выходили долго на связь

2026-09-12 via Nuitee
J
Julie couple us
5
Ok stay…
Pros:

Location

Cons:

Spiders and ants in the room.

2026-09-12 via Nuitee
J
Johnny couple se
8
2026-09-11 via Nuitee
R
Roger couple us
8
2026-09-07 via Nuitee
A
Aryan family_with_children us
8
gets the job done for a napa trip, nothing fancy
Pros:

it got the job done, beds, large bathroom, and a small breakfast, didn't find any cleanliness issues

Cons:

breakfast was super mid, but other than that it got the job done

2026-09-06 via Nuitee
Z
Zbigniew solo_traveller us
10
2026-09-04 via Nuitee
J
Jennifer couple us
8
Considering that we did get a good price and Napa can be very pricey, I would recommend this as a very comfortable place
Pros:

The price was excellent, and the beds were very comfortable. We liked that it had breakfast. And there was a nice shopping center close next door that we could walk to. The staff was helpful and friendly. Close to downtown.

Cons:

It was a little noisy hearing showers and toilets in neighboring rooms. And for us, it was a little further away from what we were doing in Napa than what we would have preferred.

2026-09-04 via Nuitee
W
william solo_traveller us
9
More than I expected, friendly staff
Pros:

Spacious, clean, Jacuzzi in the room

2026-09-03 via Nuitee
J
James couple us
8
Pros:

Staff was very friendly. Breakfast was good (eggs, potatoes, sausage, waffles, oatmeal). Room is a little dated and mattress was harder than I like, but that's a personal preference. Lots of food places in walking distance. Only thing I didn't really like is it's kind of difficult getting out of the property in afternoon rush hour traffic. Would stay again

2026-09-03 via Nuitee
B
BEATRIZ solo_traveller es
5
Pros:

La cama era grande y cómoda (dureza del colchón adecuada y muchas almohadas). Había cafetera, nevera pequeña y microondas. Aunque este solo lo usé un día resulta muy práctico. La cafetera todos los días. También ofrecían café, té o chocolate en recepción después del desayuno. En una habitación que estuve (cambié porque un día me fui a otra ciudad) había un jacuzzi (bañera hidromasaje) que estaba muy bien. El primer día se me quedó atascado un producto en la máquina de vending y fueron muy amables para sacarlo (no tenían la llave,pero el chico que me ayudó no paró hasta conseguirlo).

Cons:

Lo peor fue la piscina, en las fotos parece ideal y muy limpia, pero las paredes y parte del suelo estaban muy sucias. No es lo fundamental, es más importante la habitación, que estaba muy bien, pero la piscina fue una de las razones por las que elegí este alojamiento, al ser de interior (por el tiempo), además del precio y el desayuno. Este era muy escaso, con poca variedad de frutas. Algo de comida caliente por lo menos, pero poca variedad también. Tenían yogures 2 días pero se agotaron y ya no los repusieron en los 4 días siguientes. En la habitación que estuve la segunda vez a pie de calle (planta baja), había hormigas chiquititas en la cama (no me molestan en general y me gustan, pero en la cama sí son molestas). No soy capaz de matarlas y tuve que sacudir las sábanas fuera. Al menos ya no volvieron.

2026-09-03 via Nuitee
V
Vidya Pai couple us
5
Pros:

Bed was good

Cons:

Carpets were not lean. Floors were sticky at the breakfast place

2026-09-02 via Nuitee
D
Darren solo_traveller us
7
2026-09-01 via Nuitee
J
John couple us
8
2026-08-31 via Nuitee
P
Perez solo_traveller mx
9
Pros:

La ubicación

Cons:

Que el personal no habla español

2026-08-29 via Nuitee
C
Cinda solo_traveller us
5
2026-08-29 via Nuitee
M
Midori solo_traveller jp
7
レベルの高いホテルではないけど快適に過ごせて良かった
Pros:

部屋が広くて清潔で快適だった
スタッフの方がとても感じ良かった
スーパーやモールが歩いて行ける距離にあって便利だった

Cons:

朝食がいまひとつ
ドライヤーが壊れてた(すぐ新しいものをくれた)
部屋の中から外の音が意外と聞こえた

2026-08-27 via Nuitee
A
Annie solo_traveller us
7
I would stay there again.
Pros:

I absolutely love the fact that my room had a bathroom sink as well as a second sink near the microwave and coffee maker. It feels much more hygienic to not have to make coffee out of the bathroom. Breakfast was good, although most of it was "gluten" and that's not easy for a GF person...rooms was large and clean and when someone below me started to have a party at 3am, the office put a stop to it - thank you!

Cons:

Hmmm...I arrived an hour early and was told that it would be $50 for early check in. If my room was ready - it seems crazy not to be able to go in. Still - I spent that money and that hour on a pedicure and got there at the "normal" check in time.

2026-08-27 via Nuitee
C
Cindy extended_group cr
10
2026-08-27 via Nuitee
O
Ochoa solo_traveller us
10
2026-08-26 via Nuitee