Orient Express & Spa by Orka Hotels

Hotels
9 (2217 reviews)
Hudavendigar Cad. Nr.24 Sirkeci , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Noise from restaurants
Unsatisfactory breakfast

Categories

Cleanliness
8.21
Several reviews mentioned dirty rooms and issues with the cleaning standards.
Service
9.68
Multiple guests praised the staff for being friendly and helpful.
Location
9.72
Conveniently located close to major attractions in Istanbul.
Room Quality
8.67
The rooms were noted as comfortable, but some were old and had issues.
Amenities
8.7
Amenities were satisfactory but some guests mentioned noise from the restaurant.
Value for Money
9.16
Overall perceived as good value for the location and service quality.
Food and Beverage
8.21
Some guests reported dissatisfaction with breakfast options and quality.
Overall Experience
9.68
Majority of guests had a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:53

Property Description

Prime Location in Istanbul's Old Town
Situated in the heart of Istanbul's old town, Orient Express & Spa by Orka Hotels offers a convenient stay just steps away from major attractions like Galataport and authentic local eateries.

Comfortable Rooms with Modern Amenities
Indulge in the comfort of well-equipped guest rooms featuring free WiFi, satellite TV, and minibars. Enjoy the convenience of room service and air conditioning during your stay.

Convenient Services and Nearby Attractions
Take advantage of car rental services, a tour desk, and a 24-hour reception for all your travel needs. Explore historic sites like the Roman Hippodrome and Hagia Sophia within walking distance.

Book your stay at Orient Express & Spa by Orka Hotels for a memorable Istanbul experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAW

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2217 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.68
L
Lynn • solo_traveller • be
7
Ideaal qua ligging
Pros:

De ligging was goed, de mensen van de receptie en aan het ontbijt waren zeer vriendelijk en behulpzaam.
De bedden lagen goed, je kon kiezen uit twee hoofdkussens.

Cons:

Er moet mega veel chloor in het zwembad gezeten hebben, want mijn badpak was helemaal verkleurd, twee kids hadden last aan hun intieme zone door het water, en mijn man zijn ring was ook verkleurd.
Het water was wel aangenaam van temperatuur en een leuk zwembad qua vorm.
Het ontbijt kon veel beter...

De badkamer was klein. En er mocht een kast gestaan hebben waar we onze kleren konden in opbergen, zeker als je een driepersoonskamer hebt. Er was niet zoveel plaats rond het bed om onze koffer te plaatsen. Als je 's nachts naar het toilet moet, was het oppassen om niet over de reistassen te vallen.

2026-05-05 • via Nuitee
T
Tijana • family_with_children • rs
10
2026-05-05 • via Nuitee
D
Doina • couple • ro
9
2026-05-05 • via Nuitee
D
Doina • solo_traveller • ro
9
Plăcut
Pros:

Foarte mulțumiți de cazare preț și mic dejun Felicitări recepționerilor foarte prinți și amabili

Cons:

Nu ne a plăcut personalul adică șeful de la restaurant etaj 7 care a fost la început destul de nepoliticos pentru ca noi am vrut doar băutură fără mâncare și ne a răspuns ca. nu se poate Apoi ,la sfârșit și a schimbat comportamentul după ce am comandat și mâncare

2026-05-05 • via Nuitee
S
Selver • family_with_children • ch
7
Es war eine gute erlebniss
Pros:

Frühstück war Ok nichts besonderes...inmer die gleichen sachen

2026-05-04 • via Nuitee
N
NINA • family_with_children • nl
7
Location is definitely their best point. The staff Firat and Ugur made our stay so comfortable.
Pros:

Location is perfect. It is very close to all must visit museums. The roads are not too steep, it’s convenient if you are traveling with kids. The receptionist staff, Firat, is most helpful and kind.

Room is spacious enough for 3 of us. Bed and pillows are comfortable. There are 2 elevators, one that goes up to 7th floor and the other goes to 6th floor.

Breakfast is nice - they have varieties of warm foods and spinach is really good! You should try the Halva too. The staff is always helpful and quickly clean everything. Ugur, the staff at the breakfast is so sweet and welcoming.

We took the shuttle service they provided - it seems such a steep price, we paid 70 euro per ride, but Istanbul old city traffic is no joke. It will take approx. 45 mins from and to airport. They have the van (6 seaters), so it you travel with kids they can rest in the van after and before the flights.

Cons:

The airco - it’s centralised, hence you can’t adjust yourself. When we came, the room was really warm being on the top floor.
We had to request everyday for them to adjust the airco. They turned on the airco, although it seems to have a timer. We were lucky that after few days the temperatures were cooling down.

Drink water, there is a bit of inconsistency - there were days the housekeeping didn’t refill the bottles (and the next day they did), I went to the receptionist, they gave us few bottles and they mentioned the housekeeping should have refilled them.

But the other day, different counter staff said that the bottles are only first day complimentary and the next day we should fetch ourselves at the supermarket. He gave us the bottles nevertheless.

I really don’t mind either way, as water is rather cheap in Istanbul (go to Sok or Migros supermarket) but it’s confusing and we just want to avoid buying unnecessary (and carrying extra loads after the serious long walk).

2026-05-02 • via Nuitee
K
KHATIA • couple • ge
10
2026-05-02 • via Nuitee
I
Iuliia • couple • ru
7
2026-04-29 • via Nuitee
V
Valentin • couple • bg
9
2026-04-27 • via Nuitee
S
SALIHA • extended_group • fr
6
2026-04-22 • via Nuitee
L
Laura • couple • lv
8
Pros:

It was such a pleasant stay

Cons:

The location

2026-04-22 • via Nuitee
C
Cds80 • solo_traveller • it
8
Consigliato
Pros:

Hotel centralissimo, pulito e accogliente
Personale attento ed educato. Ottima la colazione

2026-04-21 • via Nuitee
K
Keddam • family_with_children • cz
10
Pros:

Všechno

Cons:

Noc

2026-04-21 • via Nuitee
O
Oksana • family_with_children • ru
9
отдохнули хорошо, набрались кучу положительных эмоций.
Pros:

Отель находится в историческом центре Стамбула, в шаговой доступности: дворцовый комплекс Топкапы, Голубая мечеть, Собор Святой Софии, Цистерна Базилика и т.д. Мы пользовались метро и трамваями очень удобно, станция метро Sirkeci находится сзади отеля 2 мин пешком, можно пройти через отрытый двор не далеко от входа в отель с правой стороны (по-моему там вход в местную молебну) и еще хочу отметить ресторан он находится также позади отеля 2 мин от метро Sarkesi - TurguT Gulhane, Еда очень вкусная, но не это самое главное - большие порции и демократичные цены - мы мягко говоря удивились, т.к. по трамвайной линии и выше, все рестораны очень дорогие.

Cons:

мы попали в дождливую погоду, и не понравилась сырость, в отеле есть завтрак хороший - голодный не останешься. к отелю нельзя подъехать на такси, очень нужно быть аккуратным, потому как узкие тротуары и курсируют трамваи часто, но они сигналят.

2026-04-19 • via Nuitee
A
Artur • family_with_children • pl
6
Pros:

Hotel posiada doskonala lokalizacj. Wsxystkie atrakcje turystyczne znajduja sie w klika minut od hotelu. To naprawde duza zaleta.

Cons:

W zime parujace okana na potege co powidowalo wilgoc w pokoju. Hotel ma juz swoje lata wiec remont bylby wskazany. Sniadania mootone i ogolnie budzetowe.. mozna sie jednak najesc.

2026-04-17 • via Nuitee
A
Ahmet • family_with_children • be
4
Pros:

Locatie en personeel

Cons:

Hygiëne lawaai en ontbijt

2026-04-17 • via Nuitee
Азамат • family_with_children • kz
10
Отель оставил хорошее впечатление. Район очень удобный — рядом есть магазины, кафе, всё необходимое находится в шаговой
Pros:

Отель оставил очень приятное впечатление. Удобное расположение — всё находится рядом, что делает пребывание комфортным. Персонал вежливый и внимательный, всегда готов помочь. Обслуживание на хорошем уровне, всё организовано чётко и без задержек.

Отдельно хочется отметить чистоту: уборка проводится регулярно, в номерах аккуратно и приятно находиться. В целом атмосфера в отеле уютная и располагающая к отдыху.

Cons:

Единственный небольшой минус — заметно, что отель со временем немного устаревает, и, возможно, в будущем ему потребуется обновление. Но это не сильно влияет на общее впечатление.

В целом, отель хороший, и при дальнейшем улучшении может стать ещё лучше. Рекомендую!

2026-04-13 • via Nuitee
M
Mathias • couple • at
7
Pros:

Liegt perfekt um alles Sehenswürdigkeit zu besuchen. Super nettes und freundliches Personal

Cons:

Die Türen und Fenster sind recht dünn, man hört alle Leute am Gang reden und auch auf der Straße alle Autos und Musik durch.
Das Swimmingpools ist recht klein und war auch kalt, wir waren aber auch nicht für Wellness dort sondern Sight seeing .

2026-04-13 • via Nuitee
Азамат • family_with_children • kz
10
2026-04-13 • via Nuitee
I
Isa • family_with_children • xk
10
Pros:

Just shortly, everything wac perfeckt
Thank you Orient Express

2026-04-12 • via Nuitee