Holiday Inn Express Hotel & Suites Idaho Falls by IHG

Hotels
•
Holiday Inn Express
9 (264 reviews)
2270 Channing Way , Idaho Falls , us
+1 208-542-9800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast quality
Maintenance issues

Categories

Cleanliness
9.21
Cleanliness was praised in multiple reviews with mentions of spotless bathrooms and clean rooms.
Service
9.68
Staff were described as friendly and welcoming, providing a great service experience.
Location
9.22
Location is considered convenient with good access to restaurants and attractions.
Room Quality
8.67
Some complaints about mattress age and room maintenance, but overall comfort was noted.
Amenities
8.7
Amenities were noted as mediocre, with some specific complaints about breakfast quality.
Value for Money
9.16
Price was seen as high given some deficiencies, but overall value was acceptable according to some reviews.
Food and Beverage
8.21
Breakfast received negative feedback for quality, but other dining options in the area were praised.
Overall Experience
9.18
Mostly positive experiences with a few noted issues, leading to a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:06

Property Description

Convenient Location
Situated next to Grand Teton Mall, Holiday Inn Express Hotel & Suites Idaho Falls offers easy access to shopping and entertainment options.

Amenities Galore
Enjoy a 24-hour indoor pool, whirlpool, fitness center, and complimentary shuttle service to and from Idaho Falls Regional Airport.

Deluxe Accommodations
Relax in rooms with free Wi-Fi, cable TV, coffee maker, and work desk. Start your day right with a delicious hot breakfast buffet.

Experience comfort and convenience at Holiday Inn Express Idaho Falls. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IDA

Location

Guest Reviews

9
Based on 264 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
D
Dora • solo_traveller • us
9
2026-08-11 • via Nuitee
L
Lacie • couple • us
10
Definitely will stay there again when I vacation in Idaho.
Pros:

Clean, room was spacious, bed was very comfortable.

Cons:

There was nothing I did not like.

2026-08-04 • via Nuitee
J
Jack • couple • us
9
2026-08-03 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-08-03 • via Nuitee
S
Sherry • solo_traveller • us
6
Make sure you don't leave anything in your room, will never see it again.
Pros:

Check in was easy, there were rooms available. Breakfast was good, room was clean and comfortable.

Cons:

The day I checked out I left a pair of sandals in my room. I realized it 2 hours in to my trip home. I called the front desk. I explained the situation, exact room and description of shoes. I offered to pay for postage if shoes could be mailed back to me. I did not hear anything for several hours, so I called again later that evening. No shoes in lost and found and no record of my previous call. I did not hear anything for several days, so called again. There was nothing in lost in found or message of me calling 2 times prior. The shoes are not new or expensive, but very comfortable to me and had a lot of wear left in them. I have stayed at your facilities across the USA, have always been pleased. I will be staying at Hampton Inns from now on. I had a similar situation with them. They responded immediately mailed the items to me at their cost.
Integrity is seriously lacking in our world today and as a business this should be a priority. I hope the housekeeping staff that found my shoes enjoy them, or maybe the person in lost and found, front desk? If your employees are willing to steal small things from your customers without consequence they will graduate to larger more expensive items.

2026-08-02 • via Nuitee
B
Brad • couple • us
10
2026-08-02 • via Nuitee
J
Joan • couple • us
9
It was ok, would have been much happier if value was there
Pros:

The 24/7 pool and spa

Cons:

How expensive it is in comparison to other places which also have a pool/spa, which are actually nicer, much closer to downtown, and cost at least 50$ less nightly

2026-07-24 • via Nuitee
C
Conall • couple • us
10
2026-07-20 • via Nuitee
R
Rachel • couple • us
7
2026-07-06 • via Nuitee
C
Carol • couple • us
9
2026-07-02 • via Nuitee
J
Jessica • couple • us
10
2026-06-05 • via Nuitee
C
Carolyn • couple • us
7
Pros:

Great

Cons:

The hot tub was not working. And children were being allowed to do cannon balls in the pool.

2026-05-26 • via Nuitee
D
Debra • couple • ca
7
Beautiful town. Recommend stopping for the night.
Pros:

The breakfast was good and hotel was comfortable.

Cons:

Nothing

2026-05-16 • via Nuitee
S
Salvador • couple • us
7
Probably won’t be staying here again
Pros:

Location I guess

Cons:

The bed sheets had hair on them and a lot of wear in tear.

2026-05-11 • via Nuitee
M
Michelle • family_with_children • us
9
Pros:

The staff was friendly, they advised us of a delicious diner right next door. The beds were fairy comfortable. The breakfast had a nice selection of food.

Cons:

Coffee in the room was terrible. (The coffee downstairs was a little better.

2026-04-10 • via Nuitee
M
Mariella Arreguin • family_with_children • us
10
Pros:

Everything was great

Cons:

Pool could of been a little bit warmer.

2026-04-05 • via Nuitee
C
Cassilyn • solo_traveller • us
10
2026-04-03 • via Nuitee
E
evelyn • couple • us
10
The location was very good. Wal-mart and the Mall was close.
Pros:

The breakfast was very good. Plenty of food at the time I was there.

2026-04-02 • via Nuitee
J
Jessica • couple • us
10
2026-03-30 • via Nuitee
C
Christine • solo_traveller • us
10
2026-03-28 • via Nuitee