Holiday Inn Express Hotel & Suites Idaho Falls by IHG

Hotels
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Holiday Inn Express
9 (239 reviews)
2270 Channing Way , Idaho Falls , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast quality
Maintenance issues

Categories

Cleanliness
9.21
Cleanliness was praised in multiple reviews with mentions of spotless bathrooms and clean rooms.
Service
9.68
Staff were described as friendly and welcoming, providing a great service experience.
Location
9.22
Location is considered convenient with good access to restaurants and attractions.
Room Quality
8.67
Some complaints about mattress age and room maintenance, but overall comfort was noted.
Amenities
8.7
Amenities were noted as mediocre, with some specific complaints about breakfast quality.
Value for Money
9.16
Price was seen as high given some deficiencies, but overall value was acceptable according to some reviews.
Food and Beverage
8.21
Breakfast received negative feedback for quality, but other dining options in the area were praised.
Overall Experience
9.18
Mostly positive experiences with a few noted issues, leading to a generally favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:06

Property Description

Convenient Location
Situated next to Grand Teton Mall, Holiday Inn Express Hotel & Suites Idaho Falls offers easy access to shopping and entertainment options.

Amenities Galore
Enjoy a 24-hour indoor pool, whirlpool, fitness center, and complimentary shuttle service to and from Idaho Falls Regional Airport.

Deluxe Accommodations
Relax in rooms with free Wi-Fi, cable TV, coffee maker, and work desk. Start your day right with a delicious hot breakfast buffet.

Experience comfort and convenience at Holiday Inn Express Idaho Falls. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IDA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 239 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 9.18
M
Michelle • family_with_children • us
9
Pros:

The staff was friendly, they advised us of a delicious diner right next door. The beds were fairy comfortable. The breakfast had a nice selection of food.

Cons:

Coffee in the room was terrible. (The coffee downstairs was a little better.

2026-04-10 • via Nuitee
M
Mariella Arreguin • family_with_children • us
10
Pros:

Everything was great

Cons:

Pool could of been a little bit warmer.

2026-04-05 • via Nuitee
C
Cassilyn • solo_traveller • us
10
2026-04-03 • via Nuitee
E
evelyn • couple • us
10
The location was very good. Wal-mart and the Mall was close.
Pros:

The breakfast was very good. Plenty of food at the time I was there.

2026-04-02 • via Nuitee
J
Jessica • couple • us
10
2026-03-30 • via Nuitee
C
Christine • solo_traveller • us
10
2026-03-28 • via Nuitee
K
Kim Oberfoell • extended_group • us
9
2026-03-23 • via Nuitee
J
Jessica • couple • us
10
2026-03-13 • via Nuitee
A
Arthur • family_with_children • us
9
Pros:

Clean rooms and variety of breakfast options

2026-03-06 • via Nuitee
M
Maria • solo_traveller • us
9
2026-03-02 • via Nuitee
M
Morgan • family_with_children • us
8
2026-03-01 • via Nuitee
B
Barbara • couple • us
9
Pros:

Great room. Interior space well designed.

Cons:

NA

2026-01-19 • via Nuitee
B
Benjamin • family_with_children • us
4
Would not bring my family back to such a filthy hotel.
Pros:

Good location

Cons:

Bathtub was not clean (Funky stuff floating in it). Hairs in shower and on bathroom floor. Pool was not chlorinated and hot tub was out of order.

2026-01-18 • via Nuitee
J
Josh • family_with_children • us
8
Pros:

Clean. Friendly staff. 24 hr coffee, hot chocolate, tea

Cons:

Some breakfast items were cold (gravy and potatoes). Not my favorite breakfast selection. Only had turkey sausage for meat options, not my favorite. Hot tub was out of order which was one of the main reasons we had chosen to stay here, we were very disappointed about that.

2026-01-18 • via Nuitee
S
Sarah • family_with_children • us
5
We expected a lot more than what we got for what we paid.
Pros:

The breakfast was delicious

Cons:

The sofa that was uncomfortable, for what we paid we did not see value in the hotel.

2026-01-15 • via Nuitee
M
Macie • family_with_children • us
10
Pros:

Staff

Cons:

Carts not available when needed

2025-12-28 • via Nuitee
G
Gae L. • extended_group • us
10
good
Pros:

good

2025-12-09 • via Nuitee
K
Karla • couple • us
5
Disappointed
Pros:

The bed was way comfortable.

Cons:

The jets in the hot tub did not work, very disappointed. Screaming lady in the middle of the nigt.

2025-12-03 • via Nuitee
J
Jonathan • family_with_children • us
9
Great welcoming staff, and clean but mediocre amenities
Pros:

Clean and welcoming.

Cons:

Breakfast wasn’t as good as I normally see with Holiday Inn Express. Potatoes, sausage, and eggs were under cooked but bacon was over cooked. All of it was cold however.

Mattresses could use to be swapped, they feel old.

2025-11-21 • via Nuitee
B
Barb • family_with_children • us
8
2025-11-08 • via Nuitee