Abilene Inn & Suites

No wifi. Rooms in poor condition with such things as peeling wallpaper and a poorly fitted door that let hall light filter through. Bed was really awful. My wife and I were stiff the next morning. I thought the staff was nice and responsive but the owner needs to upgrade the property. Will not stay here again.

Though one is asked at check in to sign an agreement that one won’t smoke (under penalty of $250 if you do) the room clearly smelled of old stale cigarette smoke.

The breakfast was quite lacking as well. And to the owner(s), you should be ashamed putting people on beds like that. Mine had zero support and felt like I was sinking down to the box spring.

Check in was ok, a bit slow. Staff was friendly. Room was nice but lighting was too dim even with a lot of lamps.
Bed was comfortable. We were disappointed with the breakfast. Not a lot of choices. No hot foods.

"Breakfast included" was a joke. It was more like a continental breakfast. The swimming pool was cloudy. The spa was broken. Our room keys had to be reprogrammed several times. On the plus side the bed and pillows were very comfortable

Friendly staff who shared their knowledge of the area was very helpful. Thank you Chad!

We were very disappointed. It showed a high rating, but the first room they assigned us was dirty and unmade from previous guests. Then they gave us a suite that was musty smelling.
The hot tub was not in service.
Breakfast offered no warm eggs, no options for waffles or any other cooked items.

Our key was not programmed correctly so we had difficulty entering our room.
The "complimentary" breakfast was a huge let down- no fruit, no drinks, barely any cereal. We like the breakfast in the hotel for time and convenience so we were inconvenienced because we went out for breakfast. There was no water - I wanted to buy a water bottle but the machines were out. I was not impressed and will not return

Great location nice staff but the hotel could use some updating. One thing - the water pressure was fantastic!!

The room had wallpaper coming unglued which was unattractive. Overall the hotel was clean. We were disappointed in the breakfast. There were no hot foods and only apples for fruit. It appears this location is trying to hold on and business is slow. I would stay there again IF the cost was lower.

This property was undergoing a transformation from a local facility to a chain. As a result, some renovation was going on. Our first room was in the process of redecoration and AC installation, so the excellent front desk attendant named JULIE was kind, cordial, and accommodating in providing an upgrade to a suite. To the new management, be sure to retain her as your first face of the location. Breakfast was a little disappointing — no hot foods — but then we travelers are getting too entitled to such amenities.

Overpriced for what you get, the breakfast was a huge disappointment after reading glowing reviews from 2024. Choice Hotels made a cost-cutting decision to take away all the hot items and just leave some cereal, toast, not even a waffle machine. Our check-in was slow and the room we were assigned had not been cleaned. The clerk was very nice, but was a fill-in and had not been sufficiently trained on their computer system. There are very few hotels in Abilene, KS. But if we ever come back, we will stay down the road in Salina rather than in Abilene. However, did fine a great new Asian restaurant in Abilene-Fuji's!

Nothing special about this hotel. I would not book again.

Took more trips than necessary to get a key that worked. Eventually we were moved to a different room. Breakfast was bleak. No eggs, only fruit banana, and lots of carbs.
Bed was comfortable, nice to have a frig and microwave.

The hotel had an odd smell as soon as you walked in the door. There was no in room coffee as advertised and the bed was like sleeping on the floor it was so hard. Their staff has no clue what is going on. After finding out there was no in room coffee maker (as advertised) the front desk clerk told us there is fresh coffee in the dining room 24/7. I was up at 5:30am and no coffee. I was told to come back at 6:30 when they had breakfast ready. Came back and coffe was ready, but there was no food and no one was even in there prepping. Overall it seemed clean, but that’s about it.

We picked this higher priced property cuz get what you pay for!! Check in was difficult; less than welcoming staff; keys would not work/got new keys; the room was not refreshed-bed not made, dirty tub and smelled. Back to the front desk again to ask clerk to check it out. Snippy response and got another room. Bed was clean/made but tub was dirty with brown stains. This is a new facility. Shower dripped all night. Check out some other place.

Good place to stay, super friendly staff, good breakfast. Clean and quiet.

This was one of the larger hotels in Abilene - but it was an old property. A new, replacement hotel is opening very soon. It felt like thisnhotel was being ignored and all resources put into the opening of the new HIE across the street. Also, we had a bad check in experience. As i was on crutches, i asked if we could have a first floor room. Shebsaid none were available and then proceeded to give us a second floor room farthest away from the elevator. Also, we had prepaid for our room on Expedia, yet this check in girl charged my credit card again for the room. We checked in arpund 6pm, so surprised we couldnt have been placed in a room closer to elevator. I would like to compliment the front desk manager, Heather, as she was very helpful in getting the room charge removed from my credit card and she apologized for the problem.

Breakfast was very good staff good

Had a good overnight stay on the way to Colorado

We had about 30 numbers to this hotel for a family funeral from 2-3 days All of us everyday had to get new key cards for the rooms. Then waiting at front desk for awhile to get sone help even called front desk several times while standing In front of it