Courtyard Hotel Rosebank

Hotels
•
Courtyard Hotels
8.3 (343 reviews)
Cnr Oxford Road & Tyrwhitt Avenue Rosebank , Johannesburg , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
helpful staff
great location
comfortable rooms
Cons:
issues with heating
door card problems
early housekeeping noise

Categories

Cleanliness
7.84
The hotel is clean but there were mentions of issues like water and air conditioning not working.
Service
8.31
Helpful staff was frequently mentioned, contributing positively to the experience.
Location
8.85
Proximity to restaurants and shopping options was highlighted positively, making it an attractive location.
Room Quality
8.3
The rooms were generally comfortable but there were concerns about the need for bathroom updates.
Amenities
8.33
The hotel provides good amenities but experiences like faulty door cards have negatively impacted the score.
Value for Money
8.29
Fairly good value for the services offered based on general feedback.
Food and Beverage
8.34
Breakfast received positive feedback; however, some guests had mixed experiences with room service.
Overall Experience
8.11
The overall experience is solid, but a few issues noted brought down some ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:14

Property Description

Luxurious Accommodation
Experience comfort and style at Courtyard Hotel Rosebank. Each room is equipped with a flat-screen TV, cozy seating area, and modern amenities to ensure a relaxing stay.

Refreshing Outdoor Pool
Take a dip in our inviting outdoor pool while enjoying scenic views of the surroundings. Perfect for unwinding after a day of exploring Johannesburg.

Convenient Location
Located close to Sandton City Shopping Centre and Johannesburg Stadium, Courtyard Hotel Rosebank offers easy access to popular attractions. Plus, with O.R. Tambo International Airport just a short drive away, your travels are made hassle-free.

Book your stay at Courtyard Hotel Rosebank now for a memorable and enjoyable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 343 reviews
Cleanliness: 7.84
Service: 8.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.11
K
khumalo • couple • za
8
1 night stay
Pros:

I liked that the cheking in process was quick and convenient and the hotels location is a huge plus especially if you want entertainment.

Cons:

Not much.

2026-04-02 • via Nuitee
D
Darina • solo_traveller • es
10
A home away from home in Rosebank
Pros:

I loved that it felt like I had my own apartment, right near the event I needed to be at! Great to have a separate bedroom and the kitchen had everything I needed. Everyone was super friendly and helpful—would definitely book again. There is a supermarket right across the street so it was nice to not have to rely on eating out for every meal.

2026-03-30 • via Nuitee
M
Megs Nicol • family_with_children • za
10
2026-03-28 • via Nuitee
C
Carol • solo_traveller • fr
6
Pros:

Clean, thoughtful care for clients (hand cream, vanity sachet, sanitary sachet, things to make coffee and tea, hydration station etc), good communication, tastefully furnished and equipped, comfortable space, good lighting, architecture is aesthetically pleasing to the eyes, situated in a good area with easy access to shops and restaurants. Majority of the workers were very helpful and courteous even though they seem to be overwhelmed during peak hours at meal times .

Cons:

The glass partition of the bathtub was faulty. Consequently, there was a lot of water on the floor when I was bathing to the extent that I had to mop it so that I didn’t slip. I contacted the person in charge and they said they’ll call someone to look into it.
The air-conditioner was leaking water which spread water on the floor. I had to put a towel on the floor to prevent the water from spreading in the room.
The micro wave wasn’t working; it took some time to resolve the problem. Consequently, I lost appetite and didn’t enjoy my dinner.
Breakfast was passable but needs to be more varied, especially the cooked dishes. Eating the same things morning after morning became unappetising. The beans was too salty. Dinning room was too small for the size of the hotel.
Dinner and lunch services were too slow because priority seemed to have been given to clients who ordered room service. The first evening, I met some clients who said they had been waiting for their food for almost I hour. Therefore, I cancelled my order and dined elsewhere.
I was shocked to learn shortly before I checked out that a bill of 800 Zar had been put under my name. It was later discovered it was a mistake. All those things created stressful conditions which made me not to fully enjoy my stay.

2026-03-28 • via Nuitee
C
Craig • solo_traveller • za
9
Stay was comfortable, spacious, and the staff were friendly.
Pros:

Stay was comfortable, spacious, and the staff were friendly.

Cons:

Nothing

2026-03-27 • via Nuitee
C
Craig • solo_traveller • za
9
A very convenient stay for work and I'd happily stay here again
Pros:

Location was close to Gautrain, the staff were friendly and helpful, room was clean and spacious. The room service was good

Cons:

Nothing to complain about.

2026-03-27 • via Nuitee
F
Faith • couple • za
4
Poor management, lack of attention to detail and pilfering ruined this stay.
Pros:

Rooms, cleanliness and location.

Cons:

The maintenance in our room 38 was bad. The safe did not work, the air-conditioning was set on 15 degrees and did not change, the light next to the bed had not been checked and did not work. On asking for assistance on Sunday evening the front of house staff were very pleasant but made no effort to get this fixed and said we must wait until maintenance could come on Monday and we froze all night.
On Monday the maintenance crew came into our room when we were out . On our return the safe had not been fixed and a key had been left with the safe but it did not work, so we had no safe for the full duration of our stay. The aircon was not functioning and the light had been fixed and the small plastic bag containing our phone, kindle and i pad cables was missing out of our room . This was completely unacceptable . The honesty of someone on the staff is questionable.

The restaurant and the service was very strange and poor. Items on the menu were not available and service was very slow.
The room service was fine but the quality of the food on Tuesday am was poor.

2026-03-25 • via Nuitee
T
Tara • extended_group • zw
7
Pros:

Very convenient the location and right across from the mall

Cons:

Faster meal service from order

2026-03-17 • via Nuitee
E
EBRAHIM • solo_traveller • ae
7
I will definitely come again
Pros:

Staff friendly

Cons:

Reception area getting painted day time .
They should do maintenance at night in busy area's

2026-02-25 • via Nuitee
I
Ilyas • family_with_children • tr
8
2026-01-20 • via Nuitee
R
RiazLakhi • family_with_children • ae
8
will definitely return
Pros:

Location was great. the staff are awesome (a little noisy too early , as we were on holiday) . but extremely accomodationg, pleasant and friendly.

Cons:

Nothing.

2026-01-16 • via Nuitee
E
Enos • family_with_children • na
10
2026-01-13 • via Nuitee
T
Thokozani • solo_traveller • za
3
The cleaning staff were very aggressive, camping outside our room. We even forgot items because we felt rushed. As we we
2026-01-10 • via Nuitee
T
Tracy • couple • za
10
A great stay , lovely twin roo
Pros:

Very central and well
Appointed

Cons:

Nothing

2025-12-15 • via Nuitee
B
Bernhard • solo_traveller • de
8
Pros:

Staff is super friendly and helpful - very refreshing.

Cons:

breakfast was a bit of a let down.

2025-12-15 • via Nuitee
N
Nonjabulo • solo_traveller • za
5
Pros:

The room was very clean

Cons:

Absolutely nothing

2025-12-14 • via Nuitee
N
Natalia • couple • nz
10
Pros:

Excellent stay, great staff. We enjoyed our short stay

2025-12-09 • via Nuitee
M
Manell • solo_traveller • za
10
2025-12-06 • via Nuitee
M
Manell • family_with_children • za
10
2025-12-06 • via Nuitee
L
Lenora • couple • ca
9
Pros:

helpful staff

2025-11-29 • via Nuitee