NH Collection Buenos Aires Jousten

Hotels
NH Collection
8.6 (421 reviews)
Avda. Corrientes 280 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable facilities
Cons:
Inconsistent service
Cleanliness issues
Noise from traffic

Categories

Cleanliness
8.06
Some reviews mention cleanliness issues, such as a dirty shower head.
Service
8.83
Mixed experiences with staff; some positive mentions of staff friendliness, but overall improvement needed.
Location
9.07
Multiple reviews highlight the central and excellent location of the hotel.
Room Quality
8.52
Generally good room quality, though some comments indicate discomfort with mattresses.
Amenities
8.75
Amenities described positively, but some guests noted the need for better maintenance.
Value for Money
8.51
Perceived as appropriate for price, with some areas needing improvement.
Food and Beverage
8.46
Good breakfast mentioned but possible shortages reported.
Overall Experience
8.63
Overall positive stay with specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Luxurious Accommodations
The NH Jousten, a 4-star hotel in downtown Buenos Aires, offers a tranquil stay in beautifully decorated rooms with stunning city views.

Culinary Delights
Indulge in Spanish cuisine and Argentinean wines at the elegant Aralar Restaurant, or unwind at the café Bar for a casual dining experience.

Convenience and Comfort
Enjoy 24-hour room service and complimentary Wi-Fi during your stay at the NH Jousten.

Experience luxury, exquisite dining, and top-notch service at NH Jousten - your perfect choice in Buenos Aires.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. When booking more than 9 rooms, special conditions and supplements may apply. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 421 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
7
759simonr Friends getaway Funchal, Madeira, Madeira Islands
8
Great value alternative to the luxury options
Pros:

We stayed here as our base for a 4 night stay in BA as first time visitors. We toyed with staying at some of the luxury options (Four Season, Park Hyatt etc) but this looked excellent value in comparison and still part of the Amex programme.

All our rooms were well maintained with excellent amenities and well decorated. beds were comfortable and the a/c worked well.

Breakfast was great and (because of the Amex credit) we had quite a lot of money to spend in the bar and restaurant in the evenings too. The food was very good.

Location didn't wow us at first, certainly safe and walkable. but it grew on us throughout the stay. On the surface, there aren't that many nice evening spots in the immediate neighbourhood, but its very easy to get around, and was surprising close to some of the newer restaurants over at Puerto Madero. The hotel doesn't really have a bar to speak of, as its the shared space for breakfast and dinner too, so this isn't the sort of hotel to return to the bar for a cosy drink.

2026-07-09 via Tripadvisor
V
V392RMmargaretc Family
10
Always a good time at NH
Pros:

Great experience at this NH location. All staff were extremely friendly and helpful. Great restaurant onsite. Rooms were very clean and cute. Great water pressure in the showers. Metro stop right outside of the property

2026-07-09 via Tripadvisor
A
Alejoag10 family_with_children co
4
Pros:

El hotel es muy bonito y su ubicación fue agradable.

Cons:

Hice mi reserva con semanas de anticipación, al llegar nos recibieron con la noticia de que el hotel estaba lleno y nos dirigieron a otro hotel, por la misma tarifa el hotel no tenia las mismas condiciones, el personal no fue tan amable.

2026-07-04 via Nuitee
V
Vanusa couple br
9
Maravilhoso
Pros:

Quarto com sacada maravilhoso

Cons:

Não ter banheira

2026-06-30 via Nuitee
B
Bruno couple br
10
Perfeita
Pros:

Excelente localização. Instalações novas e confortáveis. Chuveiro muito bom.

2026-06-26 via Nuitee
G
Go60004644992 Solo travel
10
Great location and service.
Pros:

Great location and service. Located directly next to a subway station and the Obelisk and plaza del Mayo are only a short walk.

I felt well looked after, especially by Thomas who was very friendly and helpful.

2026-06-24 via Tripadvisor
V
V6226FBguillermor Business
10
NH collection Joustan
Pros:

Good property and great service. Agustina and Tomas did awesome A+

2026-06-22 via Tripadvisor
M
Marina solo_traveller ar
10
2026-06-22 via Nuitee
D
Dani Dueck couple py
9
Excelente ubicación para caminar por el centro
Pros:

Es un edificio muy histórico con una excelente ubicación. Muy buen servicio, cheq Inn muy rápido y mucho lugar en la habitación. Desayuno variado acompañado con un espumante, me gustó!

2026-06-15 via Nuitee
D
Diego solo_traveller cl
7
2026-06-10 via Nuitee
N
nelsonvR7648ST Couples
10
Great stay!
Pros:

Our positive experience started with the amazing service we received upon arrival. During the check in process both Jonathan and Thomas made us feel like right at home ensuring that our stay was a comfortable one. Every interaction with them and the entire staff has been fantastic from great recommendations to asking everyday if there is something we need to ensure a great stay. The hotel is situated in a perfect part of the city making it easy and safe to walk to close attractions. It is clean & modern yet has a touch of preserved older architecture. If you are looking for a wonderful place to stay in BA, look no further and book here, highly recommend it.

2026-06-09 via Tripadvisor
F
francesca couple cl
8
Hotel con excelente ubicación, a pasos del centro de avenida corrientes y puerto madero
Pros:

El desayuno muy bueno, bonito el comedor, las habitaciones muy agradables de buen tamaño, cama muy buena

Cons:

Se podría mejorar la ventilación y aseo con mayor profundidad de los baños

2026-06-09 via Nuitee
C
cripple9 NONE
10
Well situated, comfortable, great breakfast, friendly service
Pros:

Everything went right for me during my stay. I had no complaints, enjoyed the buffet, found everyone to be helpful and friendly.

2026-06-08 via Tripadvisor
L
Leonardo solo_traveller ar
10
2026-06-08 via Nuitee
N
Nahuelhual couple cl
10
2026-06-07 via Nuitee
E
Erazo couple cl
9
Pros:

Decoración, limpieza, detalles como calzador y otras cosas

Cons:

Bar cierra temprano

2026-06-04 via Nuitee
D
DAS extended_group pe
8
2026-06-04 via Nuitee
T
Tobias couple uy
8
Pros:

Ubicación y edificio. También el personal muy atento

2026-06-03 via Nuitee
T
Torben solo_traveller de
9
2026-06-01 via Nuitee
A
amanda extended_group br
9
Atendeu as expectativas. Equipe muito solicita e atenciosa.
2026-06-01 via Nuitee