NH Collection Buenos Aires Jousten

Hotels
8.6 (436 reviews)
Avda. Corrientes 280 , Buenos Aires , AR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable facilities
Cons:
Inconsistent service
Cleanliness issues
Noise from traffic

Categories

Cleanliness
8.06
Some reviews mention cleanliness issues, such as a dirty shower head.
Service
8.83
Mixed experiences with staff; some positive mentions of staff friendliness, but overall improvement needed.
Location
9.07
Multiple reviews highlight the central and excellent location of the hotel.
Room Quality
8.52
Generally good room quality, though some comments indicate discomfort with mattresses.
Amenities
8.75
Amenities described positively, but some guests noted the need for better maintenance.
Value for Money
8.51
Perceived as appropriate for price, with some areas needing improvement.
Food and Beverage
8.46
Good breakfast mentioned but possible shortages reported.
Overall Experience
8.63
Overall positive stay with specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Luxurious Accommodations
The NH Jousten, a 4-star hotel in downtown Buenos Aires, offers a tranquil stay in beautifully decorated rooms with stunning city views.

Culinary Delights
Indulge in Spanish cuisine and Argentinean wines at the elegant Aralar Restaurant, or unwind at the café Bar for a casual dining experience.

Convenience and Comfort
Enjoy 24-hour room service and complimentary Wi-Fi during your stay at the NH Jousten.

Experience luxury, exquisite dining, and top-notch service at NH Jousten - your perfect choice in Buenos Aires.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. When booking more than 9 rooms, special conditions and supplements may apply. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Property Video

Guest Reviews

8.6
Based on 436 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
D
Diego Del Hoyo couple ar
5
Podría estar mejor
Pros:

La ubicación Excelente

Cons:

Habitaciones deterioradas. No hay control del ruido por parte del personal del hotel.
Dos días seguidos nos despertamos por ruido altísimo en los pasillos, una vez de pasajeros, la otra de personal de limpieza

2026-09-10 via Nuitee
L
Leonardo couple br
3
Pelo barulho não voltaria
Pros:

Próximo ao Porto Madero

Cons:

Muito barulho, trens e caminhões passando a noite inteira. Impossível dormir

2026-09-10 via Nuitee
Q
Quappe solo_traveller cl
9
2026-09-10 via Nuitee
M
martin solo_traveller br
9
Für meine Termine eine sehr gute Lage
Pros:

Upgrade

2026-09-05 via Nuitee
E
Erica solo_traveller br
7
Pros:

Good location, gentle staff.

Cons:

I didn't like the subway noise in the rooms. The hotel itself is fine , but the noise coming from the subway is annoying to sleep.

2026-09-05 via Nuitee
L
Luis Manuel solo_traveller ve
10
Muy buen alojamiento en el centro de Buenos Aires
Pros:

Un hotel con excelente ubicacion, a pie de una estacion de subte y cerca de muchos lugares para comer, esparcimiento, entre otros.

Cons:

No recuerdo nada que haya sido desagradable.

2026-09-01 via Nuitee
L
Luis Manuel solo_traveller ve
10
Excelente opcion en el microcentro de Buenos Aires
Pros:

Un hotel con excelente ubicacion, a pie de una estacion de subte y cerca de muchos lugares para comer, esparcimiento, entre otros.

Cons:

No recuerdo nada insatisfactorio.

2026-09-01 via Nuitee
M
Manish couple br
7
2026-08-27 via Nuitee
C
Cristina0655 extended_group pa
6
HOTEL CONVENIENTE Y CENTRICO
Pros:

Personal muy amable y ubicación cercana a la Bolsa de Comercio

Cons:

Quizás a otros no les resulte inconveniente, pero en mi caso me hospedé en habitación sola y me dieron una cama twin en el centro de la habitación, lo que significaba que para darme la vuelta me tenía que despertar. Considero que aunque se hospede una persona sola, la cama debe ser al menos doble. Puse la solicitud en la recepción pero no fue posible solucionar. Fueron cinco noches pensando que me iba a caer de la cama, por lo que no tuve el descanso necesario, por lo demás todo bien y el personal de primera.

2026-08-24 via Nuitee
A
amandafbri solo_traveller br
9
Pros:

O quarto era bem amplo e confortável. Toda a equipe foi muito atenciosa.

Cons:

Elevadores antigos, lentos, mas nada demais.

2026-08-23 via Nuitee
M
Maria solo_traveller uy
10
Recomendable
Pros:

El personal muy educado y atento. Todos muy agradables.

Cons:

No encuentro nada que no me haya gustado.

2026-08-17 via Nuitee
J
Jose solo_traveller uy
9
2026-08-15 via Nuitee
R
Rodolfo couple ar
8
Un hermoso hotel histórico , demasiado modernizado
Pros:

El hotel es histórico . Conserva su hermosa fachada plateresca . Por dentro está muy trasformado al modernismo de nuestro siglo . Si bien está impecable , pierde el valor de lo histórico que solo queda en exteriores . Las habitaciones muy bien puestas no son muy grandes . Precio calidad muy bueno . La ubicación es muy buena para quien busca ese sitio . Es muy personal ese tema

Cons:

Como hotel collection histórico le faltan salones y espacios comunes
La calefacción es estuvo bien pero hubiera valorado que fuera un poco más generosa . Que yo le ponga el límite y no el hotel .

2026-08-13 via Nuitee
H
Helio couple br
8
Pros:

Tudo limpo e bem novo

Cons:

Barulho dos carros péssimo isso infelizmente

2026-08-11 via Nuitee
A
Anderson Kendi couple br
3
Nunca mais volto e não recomendo a ninguém
Pros:

Limpeza

Cons:

Chuveiro não esquenta o suficiente, banheiro fechado sem exaustão, ar-condicionado que só aquece, não esfria, porta que necessitou de manutenção por 4xs, funcionária da recepção que não se esforça para entender o português, vizinho barulhento que me obrigou a ir na recepção a 1h da manhã, led queimado na cabeceira (necessitou manutenção), porta sabonete líquido despencou da parede e necessitou de manutenção e toalha particular que simplesmente sumiu

2026-08-09 via Nuitee
G
GuiLuZi Business Paris, Ile-de-France
10
Would recommend!!
Pros:

The team is always very friendly, helpful and gives good advice for visiting the city.
Clean rooms too !

2026-08-07 via Tripadvisor
G
Gerardo couple es
10
Increíble!
Pros:

La habitación, las instalaciones, el personal…

Cons:

Absolutamente nada, todo estaba perfecto

2026-08-07 via Nuitee
B
bonilla solo_traveller ar
10
Pros:

La atencion del recepcionista y la ubicacion!

Cons:

Estaba limpio, pero algunas cosas no. Como las canillas y partes del piso.

2026-08-03 via Nuitee
P
Philippe solo_traveller br
8
2026-07-23 via Nuitee
S
Sibele extended_group br
7
Pros:

Localização

Cons:

Melhorar o colchão e travesseiro .

2026-07-22 via Nuitee