NH Collection Buenos Aires Jousten

Hotels
NH Collection
8.6 (330 reviews)
Avda. Corrientes 280 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable facilities
Cons:
Inconsistent service
Cleanliness issues
Noise from traffic

Categories

Cleanliness
8.06
Some reviews mention cleanliness issues, such as a dirty shower head.
Service
8.83
Mixed experiences with staff; some positive mentions of staff friendliness, but overall improvement needed.
Location
9.07
Multiple reviews highlight the central and excellent location of the hotel.
Room Quality
8.52
Generally good room quality, though some comments indicate discomfort with mattresses.
Amenities
8.75
Amenities described positively, but some guests noted the need for better maintenance.
Value for Money
8.51
Perceived as appropriate for price, with some areas needing improvement.
Food and Beverage
8.46
Good breakfast mentioned but possible shortages reported.
Overall Experience
8.63
Overall positive stay with specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Luxurious Accommodations
The NH Jousten, a 4-star hotel in downtown Buenos Aires, offers a tranquil stay in beautifully decorated rooms with stunning city views.

Culinary Delights
Indulge in Spanish cuisine and Argentinean wines at the elegant Aralar Restaurant, or unwind at the café Bar for a casual dining experience.

Convenience and Comfort
Enjoy 24-hour room service and complimentary Wi-Fi during your stay at the NH Jousten.

Experience luxury, exquisite dining, and top-notch service at NH Jousten - your perfect choice in Buenos Aires.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. When booking more than 9 rooms, special conditions and supplements may apply. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 330 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
J
Julia solo_traveller de
8
2026-02-24 via Nuitee
P
pcaca2023 NONE
10
PERFECT STAY AT BA CITY CENTER
Pros:

Highly recommended to stay at this hotel in the downtown area walking distance from many attractions.
Price is right and service is perfect.

2026-02-20 via Tripadvisor
A
AIR12345 Couples Arnold, Calaveras County, California
8
Excellent location, good hotel.
Pros:

Comfortable chain hotel. The premium room was spacious and comfortable with a nice street view from the 6th floor. Front desk staff were helpful. Excellent location.

2026-02-19 via Tripadvisor
E
Explorer67303195469 Couples
6
Shout out for Jimena!
Pros:

Well situated hotel for lots of tourist sites and brilliant for exploring Puerto Madera, the ecological reserve and the Rio Plato.
A few gripes with design and staffing but service was generally good, especially Jimena in La Sagrada bar. She is an asset to the hotel - friendly, good at her job, patient and kind, even with - as we witnessed - difficult customers.
It takes a really strong person to walk away upset, take a few breaths and return with a smile on their face. The world needs more Jimenas! We hope the hotel appreciates her as much as we did in our 4 night stay.

2026-02-18 via Tripadvisor
J
jennieldc Family Loughborough, Leicestershire, England
6
OK....but would try somewhere else
Pros:

A modern hotel within an old building, just a short distance from the main tourist areas.
Pleasant bar area, and lounge area.
Reason for just 3 stars is that the bedrooms have limited space for suitcases etc. There is nowhere to put larger cases, especially if you have more than one.
Also, on arrival no porter to help with cases, and there are steps up to the front entrance, although afterwards we discovered a side door.
No towel rail by the sink, so hand towels stay damp!
Rooms facing the main room are a little noisy.

2026-02-17 via Tripadvisor
D
Discover750177 NONE
4
Do not stay here
Pros:

The room was extremely hot and the air conditioner did not work. I checked in on Monday and reported the issue to the front desk every single day, but nothing was done to fix it. It wasn’t until my last day — when I was already set to leave — that they finally offered to move me to another room.

The location is good, but the service and overall experience were very disappointing. Unfortunately, I would not recommend staying here.

2026-02-16 via Tripadvisor
B
Buckslounger Couples Beaconsfield, Buckinghamshire, England
10
Great hotel in good spot
Pros:

Excellent situ for many sights ans restaurants. Service was excellent, all staff very helpful and friendly. Must point out how Emmanuel on reception sorted out a problem with cab company for us.
Enjoyed stay.

we did not use, but hotel is very close to metro station

2026-02-16 via Tripadvisor
S
Sunvoyager512 Couples Austin, Texas
10
You can't go wrong
Pros:

Spectacular classy hotel in the middle of it all, close to all salient points of BA. Very nice and friendly staff. Room was spacious, modern and classy. Breakfast was impeccable. Muchas gracias

2026-02-15 via Tripadvisor
G
Guillermo couple py
10
2026-01-31 via Nuitee
S
silva couple cl
10
Recomendado 100%
Pros:

La ubicación , cumple todo muy bien

2026-01-29 via Nuitee
Q
Qitong solo_traveller cn
9
2026-01-28 via Nuitee
W
Walter couple ar
9
Gran opción
Pros:

Habitaciones grandes y confortables . Excelente ubicación y desayuno

2026-01-25 via Nuitee
C
campillo couple ad
8
2026-01-20 via Nuitee
J
Joan Susan family_with_children pe
10
2026-01-20 via Nuitee
S
Sherpa57265187211 Business
10
Excellent!
Pros:

Great rooms, superb service! Our stay was incredible. The most friendly staff from the front desk to the restaurant, everyone available and willing to help. Thankl you!

2026-01-19 via Tripadvisor
D
David couple us
10
Pros:

Front desk Emmanuel was an exceptional host!

2026-01-19 via Nuitee
M
Marcelo couple br
9
Pros:

Gostei da flexibilidade dos atendentes com o checkout e um café da manhã muito bom.

2026-01-19 via Nuitee
P
Peter Robert couple cr
9
2026-01-19 via Nuitee
W
Walid solo_traveller br
9
Great stay and Fantastic location
Pros:

The location is really strategic. Just next to the train station and city center. The food is good and the breakfast has a variety for different tastes.

Cons:

The exchange rate used by the hotel is a bit different from what was expected so whatch out on the currency you are booking.

2026-01-19 via Nuitee
A
Angel Alfredo solo_traveller ar
9
2026-01-19 via Nuitee