NH Collection Buenos Aires Jousten

Hotels
NH Collection
8.6 (393 reviews)
Avda. Corrientes 280 , Buenos Aires , ar

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable facilities
Cons:
Inconsistent service
Cleanliness issues
Noise from traffic

Categories

Cleanliness
8.06
Some reviews mention cleanliness issues, such as a dirty shower head.
Service
8.83
Mixed experiences with staff; some positive mentions of staff friendliness, but overall improvement needed.
Location
9.07
Multiple reviews highlight the central and excellent location of the hotel.
Room Quality
8.52
Generally good room quality, though some comments indicate discomfort with mattresses.
Amenities
8.75
Amenities described positively, but some guests noted the need for better maintenance.
Value for Money
8.51
Perceived as appropriate for price, with some areas needing improvement.
Food and Beverage
8.46
Good breakfast mentioned but possible shortages reported.
Overall Experience
8.63
Overall positive stay with specific areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Luxurious Accommodations
The NH Jousten, a 4-star hotel in downtown Buenos Aires, offers a tranquil stay in beautifully decorated rooms with stunning city views.

Culinary Delights
Indulge in Spanish cuisine and Argentinean wines at the elegant Aralar Restaurant, or unwind at the café Bar for a casual dining experience.

Convenience and Comfort
Enjoy 24-hour room service and complimentary Wi-Fi during your stay at the NH Jousten.

Experience luxury, exquisite dining, and top-notch service at NH Jousten - your perfect choice in Buenos Aires.

Important information:

Please note that underage guests must be accompanied by an adult. Guests under 18 years old cannot check in at the hotel without adult supervision. It is expressly stated that NH markets its prices in USD. In the event that the information reflected on the agency's website is in local currency, it is merely indicative and may vary at the time of payment since it depends on the official exchange rate in force on the day of payment. When booking more than 9 rooms, special conditions and supplements may apply. Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35$ per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 393 reviews
Cleanliness: 8.06
Service: 8.83
Location: 9.07
Room Quality: 8.52
Amenities: 8.75
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.63
L
Leonardo solo_traveller br
10
2026-05-15 via Nuitee
E
Eduardo solo_traveller cl
9
2026-05-14 via Nuitee
L
luiscastillejo Business Houston, Texas
4
Stay April May 2026 - Business Trip
Pros:

First of all, I want to recognize the value of your staff. Very considerate and attentive to assist to the level of their capabilities. But, I must say that during my stay, I could not sleep comfortably at all. The room temperature was too high to be able to fall asleep (>26 Celcius). I shared my concern several times, despite the willingness to support by your staff, it was impossible to get a solution from the maintenance manager. Therefore, I cannot recommend this hotel to the colleagues visiting Buenos Aires, linked to an important project in the Country in the near future.

2026-05-12 via Tripadvisor
J
Jaime solo_traveller il
6
Padable
Pros:

La primera estadía tuve un cuarto bueno
La segunda y tercera estadía el cuarto fue de menor calidad.

Cons:

El desayuno caro

2026-05-11 via Nuitee
D
Diego solo_traveller us
7
2026-05-11 via Nuitee
K
Kristin couple de
8
2026-05-10 via Nuitee
A
Alberto couple py
8
2026-05-09 via Nuitee
A
Alberto solo_traveller py
8
Buena
Pros:

Todo

Cons:

Que no tienen TV Smart

2026-05-09 via Nuitee
C
claudia couple cl
8
muy buena
Pros:

Excelente atencion del personal ,destaco variedad de desayuno y horario de domingo hasta las 12:00 , maravilloso .
ubicacion excelente .
aseo excelente

Cons:

regular ventilacion del baño , lo demas excelente

2026-05-06 via Nuitee
2
277darrela Solo travel
10
Hidden gem!
Pros:

Hidden gem! The food is gourmet and the staff are very friendly! Mathias remade my drink order after asking me how I liked it. Christina was attentive at checking in with me during my meal.

2026-05-05 via Tripadvisor
J
José Pablo couple uy
8
2026-05-04 via Nuitee
M
MARISA couple br
6
Pros:

A localização

Cons:

A escada de entrada é muito desconfortável

2026-05-03 via Nuitee
S
saraiparra Business
8
Business trip
Pros:

I love this hotel, been staying here for business 3 years in a row and amazing! Food is great, service is outstanding and the hotel is very comfortable and centric in microcentro. The only thing is that is now looking a bit under maintained, this is probably natural but it would be fantastic for this hotel to bew well kept

2026-04-27 via Tripadvisor
A
Agus couple ar
8
Buena ubicación para turistas
Pros:

Muy bueno el desayuno

Cons:

No hay ayuda de maleteros al ingresar al hotel

2026-04-27 via Nuitee
V
Viviana Vignone solo_traveller uy
6
2026-04-27 via Nuitee
R
Rosa couple be
9
2026-04-26 via Nuitee
M
Mauricio Kenji solo_traveller br
8
2026-04-25 via Nuitee
A
Anne solo_traveller br
5
Well located needs to improve service
Pros:

The breakfast

Cons:

Staff at reception not very friendly when I checked out did not even ask if I enjoyed my stay. Fitness needs improving - one bench only. The lunch I had had no seasoning . Very poor taste. Nothing special at all

2026-04-24 via Nuitee
M
Mabraic solo_traveller ar
9
2026-04-20 via Nuitee
A
Aguinaga extended_group th
10
2026-04-20 via Nuitee