Best Western Helena - Capitol Hotel

Hotels
•
Best Western
8.2 (611 reviews)
1714 11th Avenue , Helena , us
+1 406-442-1770

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Convenient location
Cons:
Occasional unpleasant smells
Noise from above
Limited breakfast options

Categories

Cleanliness
7.84
Mixed reviews regarding cleanliness, with mentions of smells and occasional smelly rooms.
Service
8.81
Many positive comments on staff friendliness and helpfulness.
Location
8.35
Generally positive, with convenient access noted; central for travel.
Room Quality
7.8
Rooms mostly noted as clean and comfortable, though some issues with smells.
Amenities
8.33
Good amenities noted, including breakfast, although some might prefer more options.
Value for Money
8.29
Considered good value for the quality of stay.
Food and Beverage
7.84
Decent breakfast offerings, though limited options noted in some reviews.
Overall Experience
8.31
Generally positive with a few minor complaints, overall satisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:57

Property Description

Adjacent to Casino and Restaurant: Enjoy the convenience of staying next to a lively casino with slot machines and a restaurant serving delicious American cuisine.

Comfortable Rooms with Amenities: Relax in rooms equipped with coffee makers, work desks, cable TV, and wake-up service for a comfortable stay at Ramada by Wyndham Helena.

Convenient Location: With an airport shuttle to Helena Regional Airport and close proximity to Carroll College and downtown Helena's attractions, your stay promises both ease of travel and exploration.

Book your stay now at Ramada by Wyndham Helena for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HLN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 611 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.31
C
Cliff • solo_traveller • us
1
Did not stay there
Pros:

Booked 2 rooms. Only had one

Cons:

Same as above

2026-08-28 • via Nuitee
L
Lori • family_with_children • us
10
2026-08-24 • via Nuitee
K
Kathryn • couple • us
10
2026-08-23 • via Nuitee
M
Michael • couple • us
6
ok
Pros:

staff was great

Cons:

Didn't know remodeling was happening.

2026-08-22 • via Nuitee
D
Debra • couple • us
10
2026-08-22 • via Nuitee
S
S Dawn • couple • us
9
Pros:

Front desk was super cheerful and ready to help, altho he did tell us that E Helean was 10 miles away but we found where we were going based on his advice anyway!

2026-08-20 • via Nuitee
D
Dalene • couple • us
8
2026-08-17 • via Nuitee
C
Christine • couple • us
7
2026-08-16 • via Nuitee
P
Patty • solo_traveller • us
8
2026-08-13 • via Nuitee
K
Karen • solo_traveller • us
10
2026-08-11 • via Nuitee
N
Nathanael • family_with_children • us
7
2026-08-10 • via Nuitee
P
Patty • solo_traveller • us
9
Pros:

Bed was comfortable and staff was very nice

Cons:

The price of the room

2026-08-09 • via Nuitee
D
De Tauste • solo_traveller • es
9
Muy recomendable
Pros:

Habitación amplia

Cons:

No es centrico

2026-08-09 • via Nuitee
K
Karin • solo_traveller • us
7
Hard to sleep
Pros:

Comfortable bed, easy location

Cons:

The cooling system was so loud it woke me up every time it came on.

2026-08-09 • via Nuitee
S
Sarah • solo_traveller • ca
6
Pros:

Staff was great. Rooms are clean.

Cons:

Breakfast selection is weak for the price point.

2026-08-07 • via Nuitee
S
Sandy • couple • au
9
For the one night it was great. Close to everything you need for 1 night. Rob (Staff & Lady) were Absolutely amazing
Pros:

Everything was great, staff, breakfast, Room was spacious and Clean

Cons:

Nada

2026-08-05 • via Nuitee
A
Anna • couple • nl
6
Cons:

Ontbijt was erg simpel. De kamer was klein en had weinig ruimte om je koffers neer te leggen. Het hotel vond ik wat gedateerd. De entree en de ontbijt ruimte zijn erg klein en simpel. Voor het geld wat we betaald hebben voor 1 nacht vond ik echt te veel.

2026-08-04 • via Nuitee
G
Geoff • solo_traveller • us
9
I had a really enjoyable stay!
Pros:

Very nice, comfortable, and clean room. The bed and pillows were great

Cons:

Nothing

2026-08-03 • via Nuitee
A
anna • solo_traveller • it
10
Pros:

Camera grande, nuova, pulita, materasso e cuscini comodissimi, frigorifero e microonde molto utili.
La prenotazione include anche una colazione abbastanza varia che fa molto comodo considerando i prezzi delle colazioni negli USA

2026-08-03 • via Nuitee
S
Sandra • solo_traveller • us
10
Great stay
Pros:

Very helpful staff at front desk

Cons:

Nothing

2026-07-24 • via Nuitee