Microtel Inn & Suites by Wyndham Hillsborough

Hotels
•
Microtel Inns & Suites
7.4 (853 reviews)
120 Old Dogwood Street , Hillsborough , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good value
Cons:
Cleanliness issues
Cold shower
Old amenities

Categories

Cleanliness
5.9
Numerous complaints about filthy rooms and poor cleanliness.
Service
8.4
Friendly staff mentioned in multiple reviews, but limited service presence noted.
Location
8.9
Elevated location satisfaction with proximity to restaurants and highways.
Room Quality
6.9
Mixed reviews about the condition of rooms; some maintenance issues present.
Amenities
6.9
Limited amenities; recurring issues with breakfast and water temperature.
Value for Money
7.9
Good value for the prices, though some are disappointed with the overall quality.
Food and Beverage
6.4
Complaints about breakfast selection and quality.
Overall Experience
7.9
Generally satisfactory, although many issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:16

Property Description

Convenient Location
Located just off Interstate 85, Microtel Inn & Suites by Wyndham Hillsborough is a mere 10 miles away from the popular Tanger Outlets, making it a perfect choice for travelers looking to shop till they drop.

Comfortable Accommodations
Each room at this Hillsborough hotel is equipped with cable TV, free Wi-Fi, and the option for free local calls. For added convenience, select rooms come with a microwave and refrigerator, ensuring a comfortable stay for all guests.

Amenities Galore
Guests can enjoy a daily breakfast, stay connected with complimentary Wi-Fi, and take advantage of the on-site launderette and 24-hour reception. With the entire property being non-smoking, and vending machines available, your stay at Microtel Inn & Suites by Wyndham Hillsborough is bound to be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at its best!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 853 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.9
Room Quality: 6.9
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 7.9
J
Jim • extended_group • us
9
Pros:

Very friendly and accomodating staff. The bed and sheets were very comfortable.

2026-05-08 • via Nuitee
S
Sierra • solo_traveller • us
9
2026-05-08 • via Nuitee
R
Robin • solo_traveller • us
8
Pros:

Staff was exceptional and accommodating! Room was comfy!

2026-05-04 • via Nuitee
J
JP60 • solo_traveller • us
10
Pros:

Liked it is pet friendly.

Cons:

Bed a bit too soft.

2026-05-03 • via Nuitee
M
Martha • solo_traveller • us
5
This hotel is old and needs an upgrade, more towels in bathroom and a decent amount of soap, etc.
Pros:

I didn’t eat breakfast because what I saw was not anything I wanted

Cons:

Better selection

2026-05-02 • via Nuitee
P
Peter • solo_traveller • us
6
Decent.
Pros:

The breakfast selection was excellent. The bed was comfortable and the room and bathroom clean.

Cons:

I had arranged to check in late, around 9:30 or 10 pm. When I arrived, there was no one at the front desk and I saw no bell to ring. I called out but got no response. Finally a man who may have been another guest or perhaps an employee helped by going to a side door to the back office and notifying the staff. The next day and evening I also found the front desk not staffed. Perhaps because of my late arrival, I was placed in a bedroom adjacent to the lobby, so I could hear voices and the microwave. Also the ceiling was so thin that I could hear footsteps in the room above.

2026-05-01 • via Nuitee
J
Joshya • family_with_children • us
9
2026-04-30 • via Nuitee
J
Joshua • couple • us
10
2026-04-30 • via Nuitee
S
susanaG9836UT • Solo travel
8
Comfortable enough and accessible to a lot
Pros:

The hotel was clean and comfortable enough. Although they serve “breakfast”, unfortunately, anyone with a gluten and/or lactose intolerance will find they have nothing for you, except an apple. It was in a great location only being 5 minutes away from many wonderful places, both food and outdoor walks.

2026-04-26 • via Tripadvisor
J
Jamel • family_with_children • us
10
Pros:

Hands down, it's the staff. With my schedule being erratic, it really helps to have someone who really helps. Ariel, you're the best! Thank you for your commitment and consistency...

Cons:

Satisfied.

2026-04-25 • via Nuitee
J
Jamel • family_with_children • us
10
2026-04-25 • via Nuitee
S
sagar • solo_traveller • us
7
2026-04-23 • via Nuitee
S
Susan • couple • us
9
Good stay
Pros:

Good

Cons:

Nothing

2026-04-23 • via Nuitee
M
Mikael • couple • fi
7
Ok stay
Pros:

Nice staff

Cons:

Poor breakfast

2026-04-22 • via Nuitee
N
norma • solo_traveller • us
1
Mrs
Pros:

Charged my credit card 50 dollat deposit refundable-ive not received my refund! Manager is unprofessional!

Cons:

Collet a credit card charge and not refund as when you check out you'll be refunded-did not receuve a refund!

2026-04-22 • via Nuitee
P
Phillips • solo_traveller • us
9
Thanks for making it an awesome stay
Pros:

Very affordable and convient

Cons:

Nothing

2026-04-20 • via Nuitee
J
Jamel • family_with_children • us
10
2026-04-20 • via Nuitee
J
Jamel • family_with_children • us
10
2026-04-20 • via Nuitee
L
lisa • couple • us
10
Nice quiet and enjoyable
Pros:

Great location

Cons:

Nothing

2026-04-20 • via Nuitee
A
Ana • solo_traveller • us
10
Cons:

The breakfast options

2026-04-14 • via Nuitee