Microtel Inn & Suites by Wyndham Hillsborough

Hotels
•
Microtel Inns & Suites
7 (780 reviews)
120 Old Dogwood Street , Hillsborough , US
+1 919-245-3102

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful, friendly and professional staff
Convenient, central location close to restaurants and parking
Reasonable pricing / good deal mentioned by several guests
Some guests reported functional AC and good housekeeping (minority)
Cons:
Cleanliness issues: mildew smell, dirty carpets, pests (roaches/ants)
Room condition and maintenance problems: thin walls, loose locks, sagging mattress, baseboards coming off
Poor or limited breakfast offerings (weak OJ, limited choices)
Smoking/weed smell in common areas reported by at least one guest

Categories

Cleanliness
3.89
Multiple guests reported mildew smells, dirty carpets, and pests (roaches/ants); a minority called the property 'sparkling clean', but overall cleanliness concerns are frequent and significant.
Service
9.86
Service is consistently praised across reviews: staff described as helpful, excellent, lovely, accommodating and professional (front desk helped one guest who did not stay).
Location
9.4
Location is repeatedly noted as a strong point—central, convenient, close to restaurants and parking; described as 'perfect' or 'tucked away right off 85' by several guests.
Room Quality
3.85
Room condition issues are common: thin walls/noise, mildew smells, worn carpets, outdated bathrooms, loose locks and baseboards, mattress sagging and other maintenance problems.
Amenities
6.88
Amenities are mixed: parking and working air conditioning are mentioned positively by some, but AC noise/failures and an elevator in disrepair were noted by others.
Value for Money
8.34
Several guests described the rate as reasonable or an 'extremely good deal'; others felt the property condition reduced perceived value, producing an overall positive-but-moderate score.
Food and Beverage
6.39
Breakfast is a common complaint (limited choices, weak orange juice, poor buffet) though a few guests praised the breakfast; overall mixed with a leaning negative.
Overall Experience
7.36
Mixed overall: strong staff and location frequently cited as positives, but cleanliness and room condition issues meaningfully detract from some guests' stays, yielding a modestly above-average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location
Located just off Interstate 85, Microtel Inn & Suites by Wyndham Hillsborough is a mere 10 miles away from the popular Tanger Outlets, making it a perfect choice for travelers looking to shop till they drop.

Comfortable Accommodations
Each room at this Hillsborough hotel is equipped with cable TV, free Wi-Fi, and the option for free local calls. For added convenience, select rooms come with a microwave and refrigerator, ensuring a comfortable stay for all guests.

Amenities Galore
Guests can enjoy a daily breakfast, stay connected with complimentary Wi-Fi, and take advantage of the on-site launderette and 24-hour reception. With the entire property being non-smoking, and vending machines available, your stay at Microtel Inn & Suites by Wyndham Hillsborough is bound to be both convenient and enjoyable.

Book your stay now and experience comfort and convenience at its best!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Guest Reviews

7
Based on 780 reviews
Cleanliness: 3.89
Service: 9.86
Location: 9.4
Room Quality: 3.85
Amenities: 6.88
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.36
T
Teresa • family_with_children • us
6
Cons:

To much noise in the hallway and Marijuana smell strange men with masks on

2026-11-06 • via Nuitee
T
Taylor • family_with_children • us
9
2026-11-03 • via Nuitee
L
Loan • couple • vn
8
Chỗ ở khá tốt, giá cả phù hợp.
Pros:

Phòng sạch sẽ, ăn sáng đầy đủ, ngon.

Cons:

Phòng hơi nhỏ

2026-11-03 • via Nuitee
S
Savannah • couple • us
10
I lived my visit I came back and I will continue to come back
Pros:

Great great

Cons:

I loved everything. Super clean no bugs super friendly staff. I felt safe.

2026-11-02 • via Nuitee
J
jose • solo_traveller • us
7
2026-10-27 • via Nuitee
D
David • extended_group • us
8
2026-10-26 • via Nuitee
A
Andrew • solo_traveller • us
6
Good location, thin walls.
Pros:

The staff and room were fine, and the location was what I needed.

Cons:

Unfortunately, the walls are thin. The folks next to me, speaking at normal volume, happen to be in the middle of some relationship issues and talked all night. I could almost make out exactly what they were saying. Tough to sleep under those conditions but not their fault.

2026-10-25 • via Nuitee
I
Icenhower • solo_traveller • us
2
Mini stay
Pros:

Location perfect, restaurants close by, hot shower, easy room access, and quiet.

Cons:

The breakfast could have more choices, i.e., yogurt, bananas. The OJ was weak tasting. Other hotel customers mentioned it also

2026-10-18 • via Nuitee
T
Tammy • couple • us
1
Didn’t stay and do not recommend
Pros:

Front desk staff was helpful

Cons:

The pictures online are absolutely nothing as to what they are in person. I had to sign a waiver consenting to be charged $200 if myself or my daughter “vaped or smoked” in the room. All you could smell was weed as soon as you got off the elevator. The room itself smelled like mildew and the carpet was gross! I would have slept in my car before I stayed at this hotel. Thankfully we were able to get a room for 2 nights at the Holiday Inn Express down the street because we were traveling to Hillsborough for my Daughter’s Father’s funeral.

2026-10-16 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-10-14 • via Nuitee
J
Jon • solo_traveller • us
8
2026-10-14 • via Nuitee
E
Elizabeth • couple • us
6
2026-10-13 • via Nuitee
D
Detoria • solo_traveller • us
1
I did not feel safe knowing our door did not lock
Pros:

Very convenient for my travel the price was ok it was very clean and comfortable

Cons:

Our door was missed up and we did not notice this until the next morning the door did not lock u can push it rit open and anyone could have walked in our room in us while we were sleeping

2026-10-13 • via Nuitee
C
Cain • solo_traveller • us
10
Pros:

Staff was excellent

2026-10-13 • via Nuitee
E
earl • solo_traveller • us
7
2026-10-12 • via Nuitee
C
Carole • family_with_children • us
4
Was not comfortable there. Felt a little uneasy.
Pros:

Didn’t have breakfast. The staff was lovely and accommodating. The hotel itself was old and in an odd location. Carpets were dirty and the room looked old and worn. Base board was coming off the wall. Bathroom was very outdated. Top door lock was loose. Bed pillows were mismatched. Drapes weren’t correctly hung. Elevator had tape assuming to hold the carpet down. Wish I would have stayed elsewhere but I trusted the Wyndham brand and since we were traveling knew nothing more about the property. Again, staff we encountered were professional and kind the condition of the hotel not so good. I would not recommend it.

Cons:

Update the property or at least shampoo the carpets more often and fix the baseboard and lock.

2026-10-11 • via Nuitee
P
Pérez Pérez • solo_traveller • us
10
2026-09-10 • via Nuitee
B
Battle • solo_traveller • us
5
Cons:

The room was not as clean as I expected it to be. The AC/Heat didnt work

2026-09-06 • via Nuitee
A
Angela • couple • us
8
It was good!
Pros:

The location, staff was great

Cons:

The bed had a huge divette on the left hand side of mattress. You'd sit down and basically fall into the worn hole there

2026-09-03 • via Nuitee
L
Lunsford • solo_traveller • us
1
2026-09-02 • via Nuitee