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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Victorian Charm and Modern Elegance
Experience the enchanting blend of Victorian grandeur and contemporary comfort at Macdonald Norwood Hall Hotel. Admire the original features like sweeping staircases while enjoying modern amenities such as flat-screen TVs and WiFi access.
Culinary Delights and Whisky Tastings
Indulge your palate at the Tapestry Restaurant with fresh seafood and game delicacies, complemented by an extensive wine list. Unwind in the Georgian Lounge with a selection of malt whiskies and light meals, promising a gastronomic journey.
Tranquil Surroundings and Convenient Location
Escape to the secluded gardens and wooded grounds for a peaceful retreat, all just a short drive from Aberdeen city centre. With nearby universities and the airport, Macdonald Norwood Hall Hotel offers a perfect blend of serenity and accessibility.
Book now to immerse yourself in luxury at Macdonald Norwood Hall Hotel.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
People 5 years old and over stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I love this hotel. I usually travel with other people but I stay at this hotel on my own. The hotel has a lovely calm and chilled feeling about it. I spent the evenings sitting in the bar, they play some pleasant low volume background music which is unobtrusive. On both occasions I’ve stayed now people talk quietly together in the bar even if they are in a larger group, which makes a pleasant change. The rooms ( love the bath and separate shower) and grounds are beautiful, excellent parking and good choice at breakfast.
Nothing!
Sehr schönes traditionelles Haus
The bed was comfortable and the bathroom was good.
The staff were not very good in passing even the basic information.
I advised that I was not going to have breakfast as I had to leave the hotel before breakfast commenced at 0700hrs, but the receptionist did not advise me that I could get room service breakfast from 0600hrs. I only found the order form late in the evening - it was in a drawer and not hooked onto the room door.
The route signage (especially to reception) was poor.
The operation of the lift was not made clear.
The room was tired, but seats were comfortable.
The windows were difficult to operate - as the room was hot and it was hard to get fresh air in.
The bed 'throw' was stained.
There was no bottled water provided with the room.
Tea and coffee facilities were very poor.
The room was comfortable and clean. The decor of the hotel is beautiful. The bathroom was well decorated and clean and the rooms are a good size.
It is advertised as having 7 acres of grounds but these are not walkable, it actually has very limited outdoor space. I was considering a wedding here but for multiple reasons I won't be having it here now. I asked specifically for a quiet room away from other guests due to having chemotherapy at the hospital and needing somewhere peaceful. I was placed next door to people who were noisy, shouting, banging doors. This room is also 2 lifts away from reception rather than being close by. I asked to be moved and was told no other rooms available but the hotel was not full. I asked for some oat milk for my room as I am breastfeeding a baby with a milk allergy. I was told I had to wait until breakfast and they couldn't access the oat milk until then. And then finally this morning at breakfast, two other tables came in after me and were served before me. The breakfast came and was missing a sausage. And the continental breakfast was pretty much empty. No juice, no pastries, the fruit was not fresh (tasted like vinegar) and basically everything was not filled up. Extremely disappointed. Not what I expected from a supposed 4 star hotel at all. Another minor issue - there are no plug sockets by the bed. Where the lamp plugs in you'd think you could use that, no the top pin is rounded so is not usable.
Nettes Personal, sehr zuvorkommend
Ausstattung sehr viktoranisch, Bad sehr alt
Room was excellent
It was a nice hotel in a good situation staff were good beer price bit much but that's the only fault.
Beer price
The hotel’s front rooms are full of character.
The restaurant is either understaffed or the staff need more training. They all seemed very stressed.
Room big comfortable luxurious excellent shower helpful staff
No biscuits with tea/ coffee usually expect something!
Cooked Breakfast v small I had eggs tomatoes and black pudding and kit one v small poached egg half a tomato and small slice pudding. Looked rather pathetic!
Good location near to the wedding we were attending at another local hotel.
The receptionist was rude and not just to us but to anyone who appeared at the desk, especially so to the courier who came by as we were checking in.
The surrounding park looked very nice and maintained.
The hotel has a very traditional flair and the breakfast was very good.
The elevators are a little bit hidden, like in a maze.
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