Macdonald Norwood Hall Hotel

Hotels
•
Macdonald Hotels & Resorts
8.4 (2225 reviews)
Gathdee Road , Aberdeen , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Lovely atmosphere
Good food
Cons:
Additional charges for certain breakfast options
Cold rooms upon arrival
Limited restaurant hours

Categories

Cleanliness
8.04
Room was clean, but a clothes moth was present.
Service
9.01
Staff were consistently friendly, helpful, and efficient.
Location
8.55
Rural but close to the city, great location from reviews.
Room Quality
8.5
Rooms were described as comfortable and spacious.
Amenities
8.03
Some amenities like a fridge were missing, but generally positive.
Value for Money
8.19
Mixed sentiment with some expensive food and drinks.
Food and Beverage
8.34
Food was generally good, but some issues with extra charges.
Overall Experience
8.51
Great atmosphere and a lovely stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:04

Property Description

Victorian Charm and Modern Elegance
Experience the enchanting blend of Victorian grandeur and contemporary comfort at Macdonald Norwood Hall Hotel. Admire the original features like sweeping staircases while enjoying modern amenities such as flat-screen TVs and WiFi access.

Culinary Delights and Whisky Tastings
Indulge your palate at the Tapestry Restaurant with fresh seafood and game delicacies, complemented by an extensive wine list. Unwind in the Georgian Lounge with a selection of malt whiskies and light meals, promising a gastronomic journey.

Tranquil Surroundings and Convenient Location
Escape to the secluded gardens and wooded grounds for a peaceful retreat, all just a short drive from Aberdeen city centre. With nearby universities and the airport, Macdonald Norwood Hall Hotel offers a perfect blend of serenity and accessibility.

Book now to immerse yourself in luxury at Macdonald Norwood Hall Hotel.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
    People 5 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2225 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.34
Overall Experience: 8.51
K
Katherine • solo_traveller • gb
10
Pros:

The location. The large comfy rooms. The very good breakfast and the extremely friendly and helpful staff. The quality of the towels and loo paper were also much better than in most other hotels.

2026-06-06 • via Nuitee
B
Bettina • extended_group • de
2
2026-06-06 • via Nuitee
K
Karen • couple • gb
6
2026-06-06 • via Nuitee
J
Jagoda • couple • gb
10
Lovely
Pros:

The room has been very clean and breakfast had a good selection.

Cons:

I have booked 2 rooms, one for myself & my partner and one for my mum and event tho the price was the same for both rooms, they were very different regarding the size of the room you receive.

2026-06-05 • via Nuitee
F
Fenja • extended_group • de
8
Pros:

Tolles Ambiente und nettes Personal.

Cons:

Toilettenbürsten haben gefehlt.

2026-06-05 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-03 • via Nuitee
K
Karolina • couple • gb
7
2026-06-02 • via Nuitee
P
Peter • couple • ca
8
Would stay again!
Pros:

Fantastic period decor and furnishings. Well prepared food, friendly and attentive staff.

Cons:

Heat in room - could not be controlled

2026-06-02 • via Nuitee
K
Katiuscia • couple • it
10
Pros:

Albergo situato all'interno di un meraviglioso parco. La stanza grande e pulita; la cucina eccellente ed il personale molto gentile e disponibile.

2026-05-31 • via Nuitee
R
Robert • solo_traveller • hu
10
Pros:

A gyönyörűszép környezete, a szálloda stílusa.

2026-05-30 • via Nuitee
M
Michael • extended_group • de
9
2026-05-30 • via Nuitee
N
Nicole • extended_group • us
8
2026-05-30 • via Nuitee
Z
Zaleha • couple • my
9
Pros:

Apart from a minor glitch at the start which the efficient receptionist rectified quickly with an upgrade all was excellent.

Cons:

All good

2026-05-29 • via Nuitee
I
Isabel • couple • gb
5
Promising hotel that does not live to the expectations
Pros:

Lovely historic rooms and great gin & tonic

Cons:

Rooms are not properly clean, we found bugs in a bed and if you stay in the front rooms you have to deal with the noise of the wedding venue. Staff are stressed and look overwhelmed with the work. Breakfast buffet was always empty. Good hygiene was an issue as well.

2026-05-29 • via Nuitee
S
Stratiev • extended_group • bg
10
2026-05-28 • via Nuitee
F
Frank - DORTMUND • solo_traveller • de
8
Pros:

Das Personal war nett und höflich. Das Ambiente war sehr gemütlich.
Und das Essen war echt klasse.

Cons:

Ich finde es ein bisschen teuer.

2026-05-27 • via Nuitee
O
owen • extended_group • gb
9
2026-05-27 • via Nuitee
R
Roman • couple • cy
9
2026-05-27 • via Nuitee
K
Kathleen • couple • gb
8
Pros:

Quiet warm comfortable, nice room

Cons:

Limited choice for dinner and poor fresh fruit salad at coffee. Low quality coffee at breakfast for which there is no excuse in this day and age .

2026-05-27 • via Nuitee
L
lmilling • solo_traveller • au
5
Check you get the standard of room you paid for.
Pros:

Peaceful location.
Characterful.

Cons:

Be careful. We booked a superior king bed room and asked for a quiet room location. I was a little suspicious that it was a standard room but went with it.
It wasn't until I checked the website photographs that I realised they had put us in a twin room miles down the end of a corridor. Too late as we had paid but I mentioned my concern to the reception staff as feedback as we left. They said it was Booking.com's fault as they use different terms for the rooms and they would never downgrade a guest. I know it was a twin room as they'd pushed two single beds together and the room looked nothing like the deluxe king room (superior in booking.com). There is only standard and deluxe on their own website and we didn't choose a standard king on booking.com, we chose superior king.
I was not happy.
Food not great either. Expensive and not to a good standard. Steak request was medium rare and came medium - a simple ask really.

2026-05-26 • via Nuitee