Macdonald Norwood Hall Hotel

Hotels
•
Macdonald Hotels & Resorts
8.4 (2225 reviews)
Gathdee Road , Aberdeen , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Lovely atmosphere
Good food
Cons:
Additional charges for certain breakfast options
Cold rooms upon arrival
Limited restaurant hours

Categories

Cleanliness
8.04
Room was clean, but a clothes moth was present.
Service
9.01
Staff were consistently friendly, helpful, and efficient.
Location
8.55
Rural but close to the city, great location from reviews.
Room Quality
8.5
Rooms were described as comfortable and spacious.
Amenities
8.03
Some amenities like a fridge were missing, but generally positive.
Value for Money
8.19
Mixed sentiment with some expensive food and drinks.
Food and Beverage
8.34
Food was generally good, but some issues with extra charges.
Overall Experience
8.51
Great atmosphere and a lovely stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:04

Property Description

Victorian Charm and Modern Elegance
Experience the enchanting blend of Victorian grandeur and contemporary comfort at Macdonald Norwood Hall Hotel. Admire the original features like sweeping staircases while enjoying modern amenities such as flat-screen TVs and WiFi access.

Culinary Delights and Whisky Tastings
Indulge your palate at the Tapestry Restaurant with fresh seafood and game delicacies, complemented by an extensive wine list. Unwind in the Georgian Lounge with a selection of malt whiskies and light meals, promising a gastronomic journey.

Tranquil Surroundings and Convenient Location
Escape to the secluded gardens and wooded grounds for a peaceful retreat, all just a short drive from Aberdeen city centre. With nearby universities and the airport, Macdonald Norwood Hall Hotel offers a perfect blend of serenity and accessibility.

Book now to immerse yourself in luxury at Macdonald Norwood Hall Hotel.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
    People 5 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2225 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.34
Overall Experience: 8.51
P
Paul • solo_traveller • gb
8
Pros:

Room big and clean and quiet.

Cons:

Bed mattress smaller than base. Windows very dirty.
Staff at breakfast disorganised.

2026-06-26 • via Nuitee
N
Neil • family_with_children • gb
8
Very nice wedding venue and well looked after
Pros:

Excellent wedding venue, food was very good, and the Staff were excellent

Cons:

The bar is a bit small and can take time to get drinks when its busy

2026-06-25 • via Nuitee
S
Susan • couple • gb
10
2026-06-23 • via Nuitee
S
Shona123456 • solo_traveller • gb
9
Great stay
Pros:

Lovely hotel, free upgrade was fantastic with large comfortable and spotlessly clean room. Great breakfast.

Cons:

We were disappointed that on the second morning of our stay, we had to choose the hot breakfast from the hot breakfast buffet (presumably due to the hotel being very busy with guests staying over from a wedding the previous night) so other lovely breakfast options usually chosen from the breakfast menu such as eggs benedict or French toast were not possible. Shower pressure on bathroom wasn't great.

2026-06-22 • via Nuitee
L
Linsey • solo_traveller • gb
8
Relaxing in beautiful setting.
Pros:

I loved the location. Beautiful grounds, very relaxing. Lovely food, staff very helpful.

Cons:

What I didn’t like was that when I was paying my bill for dinner and offered to round the amount up so that the serving person received a tip, the serving person said that they didn’t see any of the money, so that I shouldn’t bother! Not very good.

2026-06-21 • via Nuitee
C
Callum • couple • gb
5
Overpriced
Pros:

Main building is nice, bed was comfortable

Cons:

The bar is tiny and the drinks are needlessly expensive.

We stayed an extremely dated and small room(58), value for money really poor

2026-06-21 • via Nuitee
D
Diana • couple • gb
8
As always, we enjoyed our stay with one minor complaint
Pros:

We always try to stay at Norwood Hall when we are in Aberdeen and are very happy with the staff, room etc. This time we were in room 439 and although the cleanliness was up to the usual high standard, the bathroom did have a damp smell. The room was fine and so we did not complain. Everything else was perfect and the breakfast was lovely.

Cons:

See above

2026-06-21 • via Nuitee
M
Martin • couple • gb
8
Good but plumbing was sadly poor.
Pros:

Wonderful location and beautiful hotel.

Cons:

Hot water was scalding and one tap on bath fell off. Room 441. Lots of plumbing vans outside on our departure. Hope they are fixing things.

2026-06-21 • via Nuitee
Y
Yilmaz • couple • tr
9
Nice relaxing atmosphere to chill and enjoy the peace and quiet
Pros:

Quite secluded place with well kept grounds. Just outside of the city. Although we had a car public bus service available. Breakfast was good and plentiful. Rooms spacious and comfortable. Two nice rooms to relax or have afternoon tea or a drink.

2026-06-19 • via Nuitee
J
Jay • solo_traveller • jp
10
1 night stay
Pros:

Beautiful hotel, room was spacious and had everything we needed for our 1 night stay. Food was delicious

Cons:

Nothing!

2026-06-17 • via Nuitee
J
Jason • solo_traveller • gb
5
Average at best.
Pros:

Staff were very friendly and helpful. Evening meal was fantastic.

Cons:

Breakfast was surprisingly disappointing considering the calibre of the hotel. 1 hard pillow and 1 soft pillow on the double bed made it awkward to try and find the right order to help sleep.

2026-06-17 • via Nuitee
R
Robyn • couple • gb
10
Pros:

Beautiful and elegant property. Great value for money.

2026-06-16 • via Nuitee
V
valerio • solo_traveller • it
9
Un posto signorile
Pros:

Staff molto gentile ed attento. La cena e la colazione avvengono in sale molto signorili. La camere sono grandi e il bagno molto ben fatto

2026-06-16 • via Nuitee
D
Dominique • solo_traveller • ch
9
2026-06-16 • via Nuitee
A
Alison • couple • gb
8
2026-06-16 • via Nuitee
M
María Luisa • couple • es
10
Hotel con encanto para escapada romántica que no olvidaréis. Totalmente recomendable.
Pros:

Todo, una experiencia de lujo a un precio increíble. El hotel es precioso, te transporta a otra época, todo está estudiado al detalle, el personal súper atento y profesional. La cena y el desayuno de 10. Fue nuestra primera noche en Escocia y fue maravillosa, volveremos algún día.

Cons:

Todo perfecto

2026-06-15 • via Nuitee
J
Jasmin • couple • ch
8
Gute Unterkunft für kurzen Aufenthalt
Pros:

Wir kamen später am Abend an und konnten spontan in der Hotelbar noch Abend essen. Das Essen war gut.
Allgemein eine schöne und prunkvolle Einrichtung an der Reception, Eingangshalle und Bar. Die Lage war für uns optimal (für die Durchreise), wenn auch nicht super zentral. Dafür war es ruhig.

Cons:

Wir haben hier eine Nacht verbracht. Dafür war es bestens geeignet (evtl. auch für 2 Nächte). Für einen längeren Aufenthalt würden wir es wohl nicht weiterempfehlen. Anmerkung: Wir hatten ein Budgetzimmer, evtl. sind andere Zimmer besser für einen längeren Aufenthalt geeignet.
Hie und da ist das Interieur etwas in die Jahre gekommen und es wirkt teilweise etwas dunkel.

2026-06-15 • via Nuitee
L
Laura • couple • gb
4
Refer to above.
Pros:

The property itself is lovely on the exterior, the wedding venue is stunning too! Also the location is beautiful

Cons:

Room was a little dusty, and the majority of staff was rude, I had lost my key and the man on reception he just couldn’t be bothered and made a rude remark. In the bar even though I was ordering the same 2 drinks everytime the price was fluctuating between £16-23 and the bar staff couldn’t even understand what I was asking for… noticed they was charging for a double even though they was given singles.

2026-06-15 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-06-14 • via Nuitee
P
Pamela • couple • gb
8
Pros:

Lovely large room, comfy bed and clean bathroom. Excellent breakfast too.

Cons:

Although an old style hotel, much of the soft furnishings are very old and musty and need upgrading.

2026-06-14 • via Nuitee