Macdonald Norwood Hall Hotel

Hotels
Macdonald Hotels & Resorts
8.4 (2063 reviews)
Gathdee Road , Aberdeen , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Lovely atmosphere
Good food
Cons:
Additional charges for certain breakfast options
Cold rooms upon arrival
Limited restaurant hours

Categories

Cleanliness
8.04
Room was clean, but a clothes moth was present.
Service
9.01
Staff were consistently friendly, helpful, and efficient.
Location
8.55
Rural but close to the city, great location from reviews.
Room Quality
8.5
Rooms were described as comfortable and spacious.
Amenities
8.03
Some amenities like a fridge were missing, but generally positive.
Value for Money
8.19
Mixed sentiment with some expensive food and drinks.
Food and Beverage
8.34
Food was generally good, but some issues with extra charges.
Overall Experience
8.51
Great atmosphere and a lovely stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:04

Property Description

Victorian Charm and Modern Elegance
Experience the enchanting blend of Victorian grandeur and contemporary comfort at Macdonald Norwood Hall Hotel. Admire the original features like sweeping staircases while enjoying modern amenities such as flat-screen TVs and WiFi access.

Culinary Delights and Whisky Tastings
Indulge your palate at the Tapestry Restaurant with fresh seafood and game delicacies, complemented by an extensive wine list. Unwind in the Georgian Lounge with a selection of malt whiskies and light meals, promising a gastronomic journey.

Tranquil Surroundings and Convenient Location
Escape to the secluded gardens and wooded grounds for a peaceful retreat, all just a short drive from Aberdeen city centre. With nearby universities and the airport, Macdonald Norwood Hall Hotel offers a perfect blend of serenity and accessibility.

Book now to immerse yourself in luxury at Macdonald Norwood Hall Hotel.

Important information:

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

When booking 7 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for £25 per person per night when using an existing bed.
    People 5 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2063 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.19
Food and Beverage: 8.34
Overall Experience: 8.51
J
John couple gb
7
Would probably return.
Pros:

Great appearance from outside and big comfortable bedroom.

Cons:

A bit jaded inside.

2026-04-03 via Nuitee
J
Jane solo_traveller gb
10
Wonderful few days.staff were helpful and friendly
Pros:

The old fashion rooms.

Cons:

You could make more of the grounds

2026-04-02 via Nuitee
F
frans couple gb
10
Excellent stay in a charming period building
Pros:

The actual building is amazing with wonderful features. All the staff were very helpful and friendly. Dinner and breakfast in the restaurant were both excellent in terms of quality choice and service. Our bedroom was huge, very comfortable and had everything we needed. Bathroom also very good although both a little dated.

Cons:

Pint of lager in the bar nearly £8 a pint. TV in bedroom didn't work but one of the staff changed it with another tv from another bedroom straight away. Hot water tap in sink made a screeching noised every time it was turned on.

2026-04-02 via Nuitee
A
Alasdair couple gb
7
2026-03-31 via Nuitee
D
David solo_traveller gb
10
Alround fabulous
Pros:

Accommodation great food fabulous

Cons:

Nothing

2026-03-31 via Nuitee
A
Alasdair solo_traveller gb
7
2026-03-31 via Nuitee
A
Alex couple gb
10
Pros:

Breakfast was delivered to our room and despite being distant from the kitchen the cooked breakfast was hot as well as good quality

Cons:

Reception wasn’t manned which caused us to leave and phone back to settle our bill

2026-03-30 via Nuitee
B
Benzie couple gb
8
Just an overnight stay
Pros:

Beds were very comfortable. Hotel looked amazing.

Cons:

Check in was lacking in information, they didnt confirm what time breakfast was and where it was also needed to ask which way to the room. But they were polite and friendly.

2026-03-30 via Nuitee
N
Nigel couple gb
9
2026-03-28 via Nuitee
P
Patrick solo_traveller gb
5
Not bad, but not great…
Pros:

A great interior to the communal areas, very comfortable and clearly of historic importance, the additional rooms lack the same character. Staff were pleasant and helpful. Food was good, good breakfast, efficient timings on food wait and room service. Bathroom was very clean. Room was pretty quiet even with a big event during the evening.

Cons:

The fundamental reason I stay in a hotel is to sleep, so I can’t understand why the mattress was so bad, it’s like it hasn’t been changed since the 1980’s.
Also, there were small things missing, such as no complementary water in rooms, nor tea or coffee making facilities. Room safe had no batteries and therefore not working. Room was pretty chilly too, the heating control is an electric rad manually operated. Room had cobwebs. No plug socket by the bed for charging devices. Booked an alarm call, but they failed to call me. Horrible noise from the water system when running showers.

2026-03-27 via Nuitee
D
dianapH6865FT Couples
10
Two Pennies
Pros:

We have stayed at Norwood Hall a number of times in the past. We enjoyed our stay just as much as on previous visits. We did not dine in the hotel this time but did have breakfast, the room was clean and comfortable, the breakfast was very good. The staff were all friendly, courteous and welcoming. We believe the cost represented good value for money, we will be back in the future.

2026-03-26 via Tripadvisor
O
Olszewska couple gb
9
2026-03-26 via Nuitee
J
John solo_traveller gb
9
2026-03-25 via Nuitee
A
Alison couple gb
8
Loved the visit and great value for money
Pros:

Location was perfect. Staff excellent and helpful and good value for money

Cons:

Was noisy and room heaters not too great also bed too soft

2026-03-25 via Nuitee
K
Kacie couple gb
7
Overall good
Pros:

Outside of the hotel, the bar and the restaurants are lovely.
Good day for best friends wedding. Lovely ceremony room.

Cons:

Room was really dusty, not been hoovered or wiped down. Food and peanuts on the floor from other guests.
Paid for a deluxe room and felt like a standard.

2026-03-24 via Nuitee
L
Lucy couple gb
4
Expensive for what you get, outdated rooms, useless TV’s and out of the way of everything.
Pros:

Lovely outside

Cons:

Food is expensive, and it’s out of the way so you’re either paying £4-5 delivery for food or £20 uber each way to the centre. Our TV didn’t work either. Also, you’re paying around £10+ for one alcoholic drink each.

2026-03-23 via Nuitee
R
Robert couple gb
10
Excellent
Pros:

Food and room was amazing

Cons:

Parking and stunning views

2026-03-21 via Nuitee
B
Bruno couple fr
8
Bonne expérience sauf le bruit dans les chambres voisines.
Pros:

Le cadre. L’hôtel est vraiment magnifique.

Cons:

Les voisines de chambre qui ont fait du bruit jusqu’à plus de 2 heure du matin sans se soucier des personnes qui avaient envie de dormir. Cris + portes qui claquent.

2026-03-21 via Nuitee
E
Edward solo_traveller gb
9
Enjoyable and efficient stay.
Pros:

Characterful property and grounds. Good location for walks along the Dee. Spacious and comfortable room. Very clean. Ample parking. Delicious breakfasts.

Cons:

The evening food seemed quite expensive so I didn't eat dinner at the hotel.

2026-03-20 via Nuitee
J
James couple us
10
Excellent
Pros:

Everything

Cons:

N/A

2026-03-20 via Nuitee