Quality Inn Des Moines North

Hotels
•
Quality Inn
6.4 (425 reviews)
4950 NE 14th Street , Des Moines , US
+1 515-266-6800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good breakfast
Clean
Friendly staff
Close to freeway
Cons:
Tired/old property
Ran out of breakfast food
Limited dining options nearby
Patched carpet / run-down bathroom

Categories

Cleanliness
7.5
Bathroom reported as clean; third review explicitly says 'Clean' — generally acceptable cleanliness despite the property's age.
Service
7.8
Staff described as friendly in one review, indicating positive service.
Location
5.5
Mixed feedback: noted as close to the freeway but criticized for few nearby restaurants and an overall unimpressive location.
Room Quality
4.5
Multiple comments that the hotel is old and needs a facelift, patched carpet and run-down bathroom; bed and pillows were only 'ok'.
Amenities
6.65
Standard quality for this hotel tier
Value for Money
6.65
Standard quality for this hotel tier
Food and Beverage
7.2
Breakfast repeatedly mentioned as the best part and generally good, though one report noted breakfast items ran out.
Overall Experience
5.4
Overall mixed-to-mediocre impression: guests did not feel a positive 'wow' on arrival and described the stay as mediocre, with breakfast as a bright spot.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location and Amenities
Located just 6 miles from Adventureland, Quality Inn Des Moines offers complimentary hot breakfast and free WiFi. Each room features a TV, refrigerator, and some even include a desk and microwave for added convenience.

Relaxing Indoor Pool and Business Facilities
Guests can unwind in the heated indoor pool or take advantage of the on-site business center and laundry facilities.

Nearby Attractions
Explore Des Moines with ease, as Iowa State Capitol is only 10 km away. Don't miss out on visiting Des Moines Botanical Garden and Living History Farms, both just a quick 10-minute drive from the hotel.

Book your stay at Quality Inn Des Moines now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.4
Based on 425 reviews
Cleanliness: 7.5
Service: 7.8
Location: 5.5
Room Quality: 4.5
Amenities: 6.65
Value for Money: 6.65
Food and Beverage: 7.2
Overall Experience: 5.4
R
Richard • family_with_children • us
6
Mediocre
Pros:

Not much

Cons:

Tired, ran out of breakfast food

2026-10-29 • via Nuitee
C
Cindy • couple • us
3
When we walked in our room we didn’t get that ”oh this is nice” feeling.
Pros:

The breakfast was the only good thing about our overnight stay

Cons:

The location wasn’t great. Not many restaurants near for grabbing lunch/dinner.
The hotel was old and needed a facelift rather than cheap cosmetic fixes. Carper was patched. Bathroom was clean but old and run down.
Bed and pillows were ok.

2026-10-17 • via Nuitee
D
Darin • extended_group • us
7
2026-10-12 • via Nuitee
J
John • solo_traveller • us
10
Clean staff friendly breakfast was good
Pros:

Clean Staff was friendly Close to freeway

Cons:

Everything was fine

2026-10-08 • via Nuitee
C
Chelsea • family
2
Pros:

Will never say again.

2025-10-12 • via Nuitee
S
Sembetu • friends
10
Pros:

Clean

2025-10-08 • via Nuitee
E
Erinn
4
Pros:

There was no breakfast at 7am. When I inquired at the front desk (I had to wake up the person at the desk) they said they were out of food and waiting on a delivery.

2025-10-06 • via Nuitee
S
Stephen
8
Basic good service and condition
Pros:

Good basic service and condition. Wi-Fi was difficult to login. Took several tries. Staff was friendly.

2025-09-28 • via Nuitee
M
Marium
8
You get what you pay for
Pros:

Staff was friendly but the area was a little
sketchy. Room was okay. There was a stain on the bedding though. Breakfast was not the greatest.

2025-09-23 • via Nuitee
A
Airton • couple • mx
10
Pros:

it was good ,

2025-09-12 • via Nuitee
T
Tommie • family_with_children • us
9
Pros:

The space

Cons:

Pool closed to early

2025-09-11 • via Nuitee
K
Kathy
10
Pros:

we enjoyed our overnight stay, after a long day of driving and sightseeing.

2025-09-10 • via Nuitee
Z
Zamarron • family_with_children • us
10
2025-09-08 • via Nuitee
A
Adam
10
Pros:

Very kind, friendly service — easy check in and very clean!

2025-08-28 • via Nuitee
R
Richard • friends
2
Pros:

Reservation was for 2 days Aug 23-25th with a complinary late 1 pm check out. I arived at 2 pm to check in and my room was not ready. I was asked to either wait or come back in 1 hour. I waited. I was not very happy one bit to have to wait. Around 11 am the following day, one of the desk staff were asking if we were leaving or not. They should look at the reservation on the computer to see instead of bugging the customers.
The cleaning crew came by the next evening to give more towels when the ones we had were still okay.
The cleaning crew an older man and woman kept knocking on the door periodically and asking what our plans were, checking out or staying. Very ANNOYING.
The accessible walkin shower didn't even have a shower head. I had to use the wand. The reason I that room was so that it would be easier to bathe since I'm in a locked knee brace.
The room has a musty smell to it and the a/c unit needs work. It is Very NOISEY. The room next to me was noisey most the night. There was a lot of banging /sounding like kids jumping off the beds to the floor from above our room #111. George, the night manager was very friendly and assisted twice with the tv. Only had one remote to control the channels and not the tv. We could not watch anything without a different remote. There was a Quality Inn sign that came up on the TV and would not go away without the 2nd remote. Me staying looks very vaige.
There are a lot of issues and training to be done over.

2025-08-25 • via Nuitee
M
Markeyta • family_with_children
4
Pros:

It was a nice two queen room but the sink water faucet had limited water flow and the bathroom also water ran slow, the Wi-Fi barley work. And the staff did not clean or changes our bed sheets once during our 4 days stay, they was trying to rush us to check out wasn’t even ready and the staff force me to pick Diderot wash rag and it was their job to do it,

2025-08-22 • via Nuitee
D
Donald • family_with_children • us
7
Pros:

Room was clean quiet

Cons:

They charged 40 dollars for dog, the most I've ever paid for my dog at a motel.

2025-08-21 • via Nuitee
N
Nancy • family
6
Pros:

The room had an unpleasant moldy smell as we first walked in. Maybe it was the cleaning product. The Breakfast area was unkempt. We got there at 8:30, breakfast ends at 9. No meats, a little eggs gravy empty, food and crumbs lined the counters. Bagels underside soggy. No plastic forks-we looked through cabinets till we found some. Trash full, floors messy, tables not cleared. A young man did bring sausage links out a few min later.

2025-08-20 • via Nuitee
P
Paula • couple • us
5
It was okay for a short stay. Looks like they’re trying to keep it updated.
Pros:

It was close to Iowa State Fair. Free breakfast

Cons:

Found 2 bugs in our first room, moved to another room. Had a hard time opening door to 2nd floor corridor because handle was broken off.

2025-08-19 • via Nuitee
C
Connie
8
Pros:

Stay was good. Comfortable and clean. Didn't like smoke alarm was hanging down from wall by the wires. Overall nice place. Very reasonable rate.

2025-08-18 • via Nuitee