Quality Inn Des Moines North

Hotels
Quality Inn
6.4 (561 reviews)
4950 NE 14th Street , Des Moines , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Close proximity to attractions
Cons:
Moldy rooms
Poor breakfast service

Categories

Cleanliness
4.56
Several reviews noted issues with mold and overall cleanliness, leading to a lower rating.
Service
8.03
Staff generally received praise for being friendly and courteous.
Location
6.57
Location described as a bit sketchy by some guests, impacting overall perception.
Room Quality
5.52
Guests reported issues with room conditions, such as mold and functionality problems.
Amenities
7.05
Amenities provided were basic, with some complaints about the breakfast offerings.
Value for Money
7.01
Pricing is perceived as reasonable, though quality does not meet expectations.
Food and Beverage
5.56
Breakfast area was unkempt, with food quality lacking, leading to a lower rating.
Overall Experience
6.93
Mixed experiences with both positive aspects noted and significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Convenient Location and Amenities
Located just 6 miles from Adventureland, Quality Inn Des Moines offers complimentary hot breakfast and free WiFi. Each room features a TV, refrigerator, and some even include a desk and microwave for added convenience.

Relaxing Indoor Pool and Business Facilities
Guests can unwind in the heated indoor pool or take advantage of the on-site business center and laundry facilities.

Nearby Attractions
Explore Des Moines with ease, as Iowa State Capitol is only 10 km away. Don't miss out on visiting Des Moines Botanical Garden and Living History Farms, both just a quick 10-minute drive from the hotel.

Book your stay at Quality Inn Des Moines now for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$3 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 561 reviews
Cleanliness: 4.56
Service: 8.03
Location: 6.57
Room Quality: 5.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 5.56
Overall Experience: 6.93
C
Chelsea family
2
Pros:

Will never say again.

2025-10-12 via Nuitee
S
Sembetu friends
10
Pros:

Clean

2025-10-08 via Nuitee
E
Erinn
4
Pros:

There was no breakfast at 7am. When I inquired at the front desk (I had to wake up the person at the desk) they said they were out of food and waiting on a delivery.

2025-10-06 via Nuitee
S
Stephen
8
Basic good service and condition
Pros:

Good basic service and condition. Wi-Fi was difficult to login. Took several tries. Staff was friendly.

2025-09-28 via Nuitee
M
Marium
8
You get what you pay for
Pros:

Staff was friendly but the area was a little
sketchy. Room was okay. There was a stain on the bedding though. Breakfast was not the greatest.

2025-09-23 via Nuitee
A
Airton couple mx
10
Pros:

it was good ,

2025-09-12 via Nuitee
T
Tommie family_with_children us
9
Pros:

The space

Cons:

Pool closed to early

2025-09-11 via Nuitee
K
Kathy
10
Pros:

we enjoyed our overnight stay, after a long day of driving and sightseeing.

2025-09-10 via Nuitee
Z
Zamarron family_with_children us
10
2025-09-08 via Nuitee
A
Adam
10
Pros:

Very kind, friendly service — easy check in and very clean!

2025-08-28 via Nuitee
R
Richard friends
2
Pros:

Reservation was for 2 days Aug 23-25th with a complinary late 1 pm check out. I arived at 2 pm to check in and my room was not ready. I was asked to either wait or come back in 1 hour. I waited. I was not very happy one bit to have to wait. Around 11 am the following day, one of the desk staff were asking if we were leaving or not. They should look at the reservation on the computer to see instead of bugging the customers.
The cleaning crew came by the next evening to give more towels when the ones we had were still okay.
The cleaning crew an older man and woman kept knocking on the door periodically and asking what our plans were, checking out or staying. Very ANNOYING.
The accessible walkin shower didn't even have a shower head. I had to use the wand. The reason I that room was so that it would be easier to bathe since I'm in a locked knee brace.
The room has a musty smell to it and the a/c unit needs work. It is Very NOISEY. The room next to me was noisey most the night. There was a lot of banging /sounding like kids jumping off the beds to the floor from above our room #111. George, the night manager was very friendly and assisted twice with the tv. Only had one remote to control the channels and not the tv. We could not watch anything without a different remote. There was a Quality Inn sign that came up on the TV and would not go away without the 2nd remote. Me staying looks very vaige.
There are a lot of issues and training to be done over.

2025-08-25 via Nuitee
M
Markeyta family_with_children
4
Pros:

It was a nice two queen room but the sink water faucet had limited water flow and the bathroom also water ran slow, the Wi-Fi barley work. And the staff did not clean or changes our bed sheets once during our 4 days stay, they was trying to rush us to check out wasn’t even ready and the staff force me to pick Diderot wash rag and it was their job to do it,

2025-08-22 via Nuitee
D
Donald family_with_children us
7
Pros:

Room was clean quiet

Cons:

They charged 40 dollars for dog, the most I've ever paid for my dog at a motel.

2025-08-21 via Nuitee
N
Nancy family
6
Pros:

The room had an unpleasant moldy smell as we first walked in. Maybe it was the cleaning product. The Breakfast area was unkempt. We got there at 8:30, breakfast ends at 9. No meats, a little eggs gravy empty, food and crumbs lined the counters. Bagels underside soggy. No plastic forks-we looked through cabinets till we found some. Trash full, floors messy, tables not cleared. A young man did bring sausage links out a few min later.

2025-08-20 via Nuitee
P
Paula couple us
5
It was okay for a short stay. Looks like they’re trying to keep it updated.
Pros:

It was close to Iowa State Fair. Free breakfast

Cons:

Found 2 bugs in our first room, moved to another room. Had a hard time opening door to 2nd floor corridor because handle was broken off.

2025-08-19 via Nuitee
C
Connie
8
Pros:

Stay was good. Comfortable and clean. Didn't like smoke alarm was hanging down from wall by the wires. Overall nice place. Very reasonable rate.

2025-08-18 via Nuitee
A
Andrea family_with_children us
8
2025-08-16 via Nuitee
B
Bridget couple us
1
The room was extremely moldy and stinky!!!
Pros:

Nothing..

Cons:

The room was covered in MOLD!!! The ceilings and even lamp shades had mold all over them. Everything is the room from towels to blankets and carpet felt damp. The smell was unbearable, save yourself don’t stay here.

2025-08-15 via Nuitee
J
Jane
10
Pros:

Staff was nice and courteous and made check in a breeze

2025-08-13 via Nuitee
D
Deatta family_with_children us
1
I WANT MY MONEY BACK
Pros:

i liked nothing

Cons:

the second we arrived we were met by some strange guy at the entrance asking if we needed a protector if we were going to skinny dip in the pool and asked if we had a sugar daddy. we had to young girls ages 11 & 10 and he was eyeing them so we told staff in which they did nothing

more was said from that guy but to be somewhat pg13 i toned it down

i want my money back
stay wasn’t pleasant than at 7:30-8 am the damn fire alarm woke us up and we had to run outside so fire department can do a inspection

i feared for mine and my families safety the entire time

we also ran into that creepy man 3 different occasions so clearly staff didn’t do shit to escort him away after the perverted comments he made towards us

very disappointed

i hope corporate contacts me cause something needs done

2025-08-11 via Nuitee