Holiday Inn Express Marshall by IHG

Hotels
IHG
8.4 (162 reviews)
329 Sam Hill Dr, Marshall, Michigan, 49068 , Marshall , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Convenient location
Cons:
Bathroom cleanliness issues
Noisy rooms due to thin walls

Categories

Cleanliness
8
Room and hotel were generally clean, but some comments indicated issues with the bathroom cleanliness.
Service
8.8
Staff was consistently described as friendly and helpful throughout the reviews.
Location
8.5
Convenient location with easy access to downtown and a Tesla charger nearby.
Room Quality
8.5
Rooms were described as nice, spacious, and comfortable with good bedding.
Amenities
8.5
Good selection of amenities, including breakfast, though some had issues with seating.
Value for Money
8.4
Overall good value with services and amenities comparable to other hotels in the area.
Food and Beverage
8.1
Breakfast was generally good, but some reported crowding and limited seating.
Overall Experience
8.4
Overall a good experience with a few minor issues, but guests would recommend staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:18

Property Description

Recreational Amenities

Enjoy the indoor pool and fitness center during your stay.

Complimentary Offerings

Benefit from free Wi-Fi, buffet breakfast, and parking at no extra cost.

Convenient Location

Close proximity to Oaklawn Hospital, Firekeepers Casino, and various points of interest.

Book your stay at Holiday Inn Express Marshall, an IHG Hotel for a delightful experience with us.

Important information:

  • Pool access available from 9 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AZO

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 65

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 162 reviews
Cleanliness: 8
Service: 8.8
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 8.4
S
Steven partner
10
Pros:

Got the jacuzzi room and it was very relaxing to be able to take turns using it. A bit small for two to enjoy it together, unless they’re shorter people. I’m 6’2” and 260 lbs, so I take up almost all of the space. Anyway, the wife loved the room and was thrilled that her knee felt so much better afterwards, since she had a knee scope 4 months ago. Room was impeccably clean. I even brought a black light to scan the room for yuck and there was literally nothing anyone that looked bad.

2025-10-12 via Nuitee
M
Matthew partner
10
Pros:

The place was kept up very well, the rooms were clean and the staff were very nice. Only had 2 issues (freezer in the little fridge so full of frost the door wouldn't close right and the shower curtain rod was extremely loose). I brought the issues up to the staff when we checked out and they made a note of it and thanked me for filling them in. Would DEFINITELY stay again.

2025-10-06 via Nuitee
M
Mary partner
10
Pros:

Our room was very nice,spacious and clean.

2025-10-05 via Nuitee
A
Anne partner
6
Pros:

The bathroom did not look like the picture (no shower chair), minimum towels that were thin compared to other holiday inns, the elevator made noise and seemed unsafe and the usb chargers by the bed were kind of wonky. The staff was friendly and helpful, it was mainly some of the facilities that were not good.

2025-09-29 via Nuitee
S
Shirley family_with_children
10
Pros:

It was a very busy weekend and the staff was very kind and helpful. The accommodations were clean well kept.

2025-09-25 via Nuitee
C
Christie
10
Pros:

Would stay here again. Very clean and nice breakfast included.

2025-09-23 via Nuitee
J
janet
10
Pros:

The front desk clerk was very nice, professional, and had good information.

2025-09-16 via Nuitee
K
Karen family
10
Pros:

Very friendly staff. Fast and efficient. Nice selection with the continental breakfast.

2025-09-14 via Nuitee
N
Noreen
8
Clean quiet slept well
Pros:

Room and Hotel were clean. We were on 1st floor. Heard people above us stomping around during the day. Did not disturb us at night. Blackout curtains worked great as we were facing the parking lot. Temp was fine. We didn’t adjust anything temperature wise. Chlorine smell in hallway from pool but was no smell in our room. Would have preferred to be on 3rd floor but we didn’t specify so maybe they didn’t know that. There was also a bus there so maybe those people took the top floor. Very nice employees. Breakfast included. Was cheese omelets, biscuits and gravy, potatoes, sausage, juice, coffee, pancakes, cereal. Better than some Continental breakfasts at most chain hotels. Dining area was clean. Only there for 1 night. 5 min to downtown Marshall.

2025-09-14 via Nuitee
L
Laura
10
Pros:

The room was very nice and spacious.

2025-09-09 via Nuitee
B
Bruce
8
Pros:

The breakfast was good but the seating area was crowded and not enough available.

2025-09-07 via Nuitee
J
Julie
10
Pros:

Convenient location with Tesla charger across the road.

2025-08-30 via Nuitee
M
Mary
10
Highly recommend
Pros:

I recommend this place to everyone it's nice and comfortable

2025-08-28 via Nuitee
S
Sean
10
Nice rooms!
Pros:

The hotel was nice and quiet and clean and comfortable. The bedding was very comfortable as well. Breakfast wasn’t the best experience regarding you get what you get when it gets there type of vibe. But overall the room was great!

2025-08-26 via Nuitee
A
Allyn
10
Pros:

Room was clean and comfortable. Staff was friendly and attentive. Easy parking.

2025-08-24 via Nuitee
J
Jamie
8
Pros:

It was a good experience. Enjoyed the breakfast. The room was clean and comfortable.

2025-08-24 via Nuitee
S
Shelby
10
Pros:

Our stay was quiet and room was clean and well maintained

2025-08-24 via Nuitee
T
Tracy
8
Pros:

Nice, older facility updated and clean.

2025-08-17 via Nuitee
P
Phil
10
Pros:

Pleasantly surprised by this hotel.

2025-08-13 via Nuitee
K
Kevin partner
10
Pros:

the place was very clean and well staffed making check easy.

2025-08-11 via Nuitee