Holiday Inn Express Fort Wayne - East - New Haven by IHG

Hotels
Holiday Inn Express
8 (422 reviews)
11205 Isabelle Drive , New Haven , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good variety of food
Clean facilities
Cons:
Cleanliness issues
Pricey
Noise from doors

Categories

Cleanliness
6.21
There were mentions of issues with bed bugs, impacting the cleanliness score.
Service
9.18
Staff were friendly and accommodating, though some experiences were mixed.
Location
8.72
The location was praised, providing easy access.
Room Quality
8.17
Rooms were clean and comfortable but had some furniture and amenity suggestions.
Amenities
7.7
Amenities like breakfast and indoor pool were noted positively, but there were some issues reported.
Value for Money
7.16
Some guests felt it was a bit pricey for the experience provided.
Food and Beverage
8.71
Food options were generally praised, especially the breakfast.
Overall Experience
8.18
Overall experience was enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:00

Property Description

Convenient Location
Just off Interstate 469, minutes from Fort Wayne International Airport, Holiday Inn Express Fort Wayne – East in New Haven offers easy access to both the airport and the city center.

Comfortable Accommodations
Guest rooms at this hotel feature modern amenities including free Wi-Fi, flat-screen cable TV, coffee-making facilities, and a hairdryer, ensuring a comfortable stay for all guests.

Relaxing Amenities
Enjoy the indoor swimming pool, fitness center, and on-site launderette during your stay at Holiday Inn Express Fort Wayne – East. Perfect for unwinding after a day of exploring the nearby Fort Wayne Children’s Zoo.

Book your stay now and experience comfort and convenience at Holiday Inn Express Fort Wayne – East in New Haven, Indiana.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Guest Reviews

8
Based on 422 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.71
Overall Experience: 8.18
J
Jenifer family_with_children us
9
Pros:

We’ve stayed here multiple times. Staff always excellent. Breakfast great.

2026-08-21 via Nuitee
D
Discover43665 Business
6
Housekeeping needs to improve
Pros:

The manager, Jessica, is wonderful and very helpful. However, the housekeeping needs significant improvement. During my two‑week stay, the cleaners never replaced my bedsheets. I also had to request a room change—after repeatedly asking the front desk—because the air conditioner stopped cooling. I lost sleep and still had to go to work the next day. The front desk lady was kind, but overall, housekeeping standards must be improved.

2026-08-04 via Tripadvisor
L
L849IXtimf Business Columbia City, Indiana
10
Perfect stay
Pros:

Had a fantastic stay. Clean lobby, Clean room. No heavy scents covering up anything. Staff was friendly and attentive. Easy to get on and off I-469.

2026-07-28 via Tripadvisor
E
E5740BAjosephi Couples
10
Fantastic Stay!
Pros:

Jessica Howard made our experience here fantastic! Very hard working and caring person, the team was great, I was greeted as I walked in with smiles and a very clean lobby. Would highly recommend this location!

2026-07-28 via Tripadvisor
4
4peerk Solo travel
10
Pleasent Stay
Pros:

Very good, always comfortable

2026-07-24 via Tripadvisor
T
T620IOsallyb Family
10
Love it
Pros:

This Holiday Inn is always clean with super helpful employees a a good breakfast!

2026-07-18 via Tripadvisor
B
Brandi solo_traveller us
10
2026-07-17 via Nuitee
L
Leta couple us
5
Not as great as usual but clean.
Pros:

Beautiful area and easy to find.

Cons:

The shower did not have anti-slip strips and nothing to hold onto getting in and out of the shower/tub. The toilet was low and not easy to get up and down on. There was coffee pods but no coffee pot. The door did not automatically lock when closed. I don’t usually ask for a handicap because the rooms I have always gotten at the Holiday Inn were accommodating for me and my mother.
The breakfast was delicious as usual.

2026-07-11 via Nuitee
A
Amber solo_traveller us
8
Pros:

They were friendly and the pool was perfect. Kept it nice and warm. The breakfast was amazing 👏

Cons:

They got my booking wrong but worked promptly to fix it. Snacks were way too expensive 😩 key pad didn't work to pool

2026-05-18 via Nuitee
J
Jessica solo_traveller us
10
2026-05-16 via Nuitee
J
jniece21 Couples Maysville, Missouri
10
Enjoyed our stay
Pros:

Very clean and friendly. Recently remodeled.

2026-05-15 via Tripadvisor
M
Mercedes couple us
10
It was great.
Pros:

Commercial truck parking

Cons:

Nothing

2026-05-13 via Nuitee
L
Lara solo_traveller us
9
2026-05-10 via Nuitee
T
tonyhV6521ZN Solo travel
10
Great hotel
Pros:

Great hotel! Nice and clean. Staff was great. Great stay.

2026-04-27 via Tripadvisor
H
Heather couple us
10
Pros:

Good breakfast and wonderful staff

2026-04-27 via Nuitee
J
jameslO1514IH Couples
10
Good experience
Pros:

Nice room. Good breakfast. Try the Italian restaurant across the highway by the gas station!

2026-04-19 via Tripadvisor
S
Stephanie family_with_children cn
9
Pros:

Breakfast was fine. I requested two queen beds but I think when I modified my reservation it changed to standard. When I got there I was initially put in a room with one king bed and a couch. But the manager was super helpful and explained what standard meant, and was able to switch me to a room with two queen beds.

2026-04-18 via Nuitee
L
Lori family_with_children us
5
Ok probably wouldn't do it again
Pros:

Location was convenient for my needs.

Cons:

Bathroom was not clean. I had to arrive after 3am and had to keep calling to make sure they didn't cancel my reservation because of their internal audit process. If I call once and tell them I can't be there untiuntil after 3am, that should be sufficient. I shouldn't be stressed about not having room that I paid for. That's why I rated my check-in as not great.

2026-04-08 via Nuitee
E
Elizabeth couple us
8
2026-04-02 via Nuitee
S
Sharon family_with_children us
9
Pros:

Everything was very clean
Breakfast was delicious. Nice variety.

Cons:

The pool was closed Not balancing chemicals right??!?
There was only 1 person working the front desk. There should have been 2. Pool lady was doing her best... she should have had help.

Water pressure was very low in the shower. And you need more accessible bars for entry and stability. Our beds were not comfortable.

2026-03-28 via Nuitee