NH Collection Köln Mediapark

Hotels
•
NH Hotels
8.3 (3733 reviews)
Im Media Park 8 b , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated bathroom
High minibar prices

Categories

Cleanliness
7.18
Found a large hair in the shower, some guests noted issues with cleanliness.
Service
8.95
Friendly and helpful personnel were highly appreciated by most guests.
Location
9.19
Convenient location with easy access to public transport and nearby restaurants.
Room Quality
8.14
Rooms were described as spacious and comfortable by several guests.
Amenities
7.67
General amenities are acceptable, but some features like the bidet were not functional.
Value for Money
8.13
Other reviews suggested prices were a bit high relative to quality.
Food and Beverage
8.68
Generally positive comments about the breakfast and dining experience.
Overall Experience
8.45
Overall pleasant stay, despite a few issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:45

Property Description

Luxurious Accommodation
Experience elegance and comfort at the 4-star NH Collection Köln Mediapark. Each room is beautifully decorated and equipped with modern amenities, including Nespresso machines and spacious rain showers.

Fine Dining with a View
Indulge in high-class international and regional cuisine at the hotel's restaurant while enjoying stunning views of the Mediapark's lake and green surroundings. Whether it's lunch or dinner, savor every bite in a picturesque setting.

Wellness and Convenience
Unwind and recharge in the fitness area, sauna, or steam room after a long day of work or exploration. With easy access to motorways and public transportation, including underground and S-Bahn trains, convenience is at your fingertips.

Book now for an unforgettable stay at NH Collection Köln Mediapark.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that cars with a maximum height of 6.2 feet can be accommodated in the parking garage.

Guests arriving with satellite navigation systems should enter the following address:
Erftstraße, 50670 Cologne, Germany.

They should then follow the signs at the Mediapark-Garage.

Please note that pets are only allowed upon request and subject to approval. An extra charge of 35 € per pet, per night applies (max. 2 pets per room). Dogs and cats are allowed, max. weight 25kg. Guide dogs are free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 3733 reviews
Cleanliness: 7.18
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.45
K
Katrin • solo_traveller • de
8
Super Lage 🥰
Pros:

Die Lage des Hotels ist sehr gut 😃
Es ist zentrumnah.
Das Personal ist sehr freundlich und zuvorkommend.
Das Frühstück ist lecker. Hatten sogar vegane Sachen zum Essen.☺️

Cons:

Irgendwie hätten wir gerne im Zimmer ein Fenster geöffnet,aber das geht nicht. Es hat zwar eine Klima,aber Frischluft wäre auch schön gewesen. Die Toilettenspülung hat genervt,sie war defekt. Aber,nach dem wir es gesagt haben,wurde das Problem beseitigt 😀

2026-06-06 • via Nuitee
J
Johannes • solo_traveller • nl
9
2026-06-06 • via Nuitee
H
Holger • couple • de
9
Absolut netter Aufenthalt, nettes Personal
Pros:

Das Frühstück war besonders gut mit einem fantastischen Zusatzangebot von zum Beispiel Spiegelei mit Bacon, frisch und individuell gemacht, Avocado Toast, etc.

Cons:

Die Kaffeemaschine auf dem Zimmer 330 hat leider nicht funktioniert

2026-06-06 • via Nuitee
C
Carlo • solo_traveller • de
8
2026-06-06 • via Nuitee
M
Marina1511 • couple • nl
9
Goed en fijn verblijf in het NH Mediapark.
Pros:

Mooie ruime kamer, koffie, thee en minibar. Grote badkamer met veel ruimte voor je spulletjes. We hadden een kamer met een kingsize bed: fijne matrassen.
De locatie was prima, circa 20 minuten lopen naar de cathedraal en het centrum.
Het ontbijt was zeer gevarieerd en het personeel erg aardig.

Cons:

De ramen konden helaas niet open, ondanks de airco op de koudste stand was het nog best warm.
De tv heeft alleen Duitse zenders. De internationale zenders zoals Comedy Central, Vox, TLC, etc. zijn nagesynchroniseerd.

2026-06-06 • via Nuitee
G
Grazia • couple • it
10
2026-06-06 • via Nuitee
N
Nirak Ava • solo_traveller • de
6
Pros:

Anbindung an ÖPNV
Umfeld ( Grüngürtel)
Freundliche Atmosphäre

Cons:

Blick auf den Innehof.
Laute Klimaanlage.

2026-06-05 • via Nuitee
D
Donatella • couple • de
10
Alles super !
Pros:

War alles super !
Personal , Sauberkeit , Größe des Zimmers top , super Lage , problemloser Check In

Cons:

Alles wunderbar :)

2026-06-04 • via Nuitee
S
Samir • extended_group • de
1
Absolut nicht zu empfehlen für diese Preisklasse.
Pros:

Das einzige, was uns gefallen hat, war die Lage, weil wir in der Nähe einen Folge-Termin hatten.

Cons:

Das Barpersonal war extrem unfreundlich. In dem Zimmer wurde nur ein Handtuch ausgewechselt und nicht zwei. Die Toiletten waren leider auch ziemlich so weit abgenutzt, mit wirklich teilweise schwarzen Rändern, die für so ein Level von Hotel eigentlich absolut unangemessen sind.

2026-06-04 • via Nuitee
J
Jasmin • solo_traveller • de
10
2026-06-04 • via Nuitee
P
Peter • couple • de
9
2026-06-04 • via Nuitee
M
Maik • solo_traveller • de
7
2026-06-03 • via Nuitee
Y
yasamani • couple • be
9
2026-06-03 • via Nuitee
S
Sandilya • couple • de
8
2026-06-02 • via Nuitee
M
Maja • solo_traveller • rs
9
Beautiful hotel, attentive staff, and a great overall experience.
Pros:

Very clean place, excelent service, nice food

Cons:

Ac was not working very well

2026-06-02 • via Nuitee
ćaleta • solo_traveller • hr
7
2026-06-02 • via Nuitee
I
Ines • solo_traveller • al
10
Pros:

It was such a good location,the staff was amazing and I felt I was taken care at every moment I stayed!
even Cleaning staff was amazing !
I could relax and look at the wonderful little pond/ lake and felt the peace
It made the difference with other hotels , because you can feel the attention they give each guest
The bar had great choice of wines
Very near the Center but far enough the noise !
I slept in complete silence e peace!
Also the rooms were big and comfortable !
I loved the breakfast too !
The stay was really what I needed!

Cons:

Nothing to add ! This time have not even a single word I can add to debate 😊

2026-06-02 • via Nuitee
O
Olaf • couple • de
9
Alles in allem doch sehr gelungen.
Pros:

Gute Anreise über die Tiefgarage.Sehr freundliches und hilfsbereites Personal.

Cons:

Beim Frühstücken war es sehr laut und wuselig. Das Personal kam mit dem Auffüllen nicht hinterher(wegen dem Andrang)
Platzmangel

2026-06-02 • via Nuitee
U
uwe • couple • de
9
Gute zentrale Lage in parkähnlichem Gelände
Pros:

Schöne große saubere Zimmer freundliche Mitarbeiter

Cons:

Fenster lassen sich leider nicht öffnen

2026-06-01 • via Nuitee
P
Panagiota • solo_traveller • de
10
Pros:

The location was very nice, near the centre

Cons:

Everything was super, the wifi was relatively weak

2026-06-01 • via Nuitee