NH Collection Köln Mediapark

Hotels
NH Hotels
8.3 (3397 reviews)
Im Media Park 8 b , Cologne , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated bathroom
High minibar prices

Categories

Cleanliness
7.18
Found a large hair in the shower, some guests noted issues with cleanliness.
Service
8.95
Friendly and helpful personnel were highly appreciated by most guests.
Location
9.19
Convenient location with easy access to public transport and nearby restaurants.
Room Quality
8.14
Rooms were described as spacious and comfortable by several guests.
Amenities
7.67
General amenities are acceptable, but some features like the bidet were not functional.
Value for Money
8.13
Other reviews suggested prices were a bit high relative to quality.
Food and Beverage
8.68
Generally positive comments about the breakfast and dining experience.
Overall Experience
8.45
Overall pleasant stay, despite a few issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:45

Property Description

Luxurious Accommodation
Experience elegance and comfort at the 4-star NH Collection Köln Mediapark. Each room is beautifully decorated and equipped with modern amenities, including Nespresso machines and spacious rain showers.

Fine Dining with a View
Indulge in high-class international and regional cuisine at the hotel's restaurant while enjoying stunning views of the Mediapark's lake and green surroundings. Whether it's lunch or dinner, savor every bite in a picturesque setting.

Wellness and Convenience
Unwind and recharge in the fitness area, sauna, or steam room after a long day of work or exploration. With easy access to motorways and public transportation, including underground and S-Bahn trains, convenience is at your fingertips.

Book now for an unforgettable stay at NH Collection Köln Mediapark.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that cars with a maximum height of 6.2 feet can be accommodated in the parking garage.

Guests arriving with satellite navigation systems should enter the following address:
Erftstraße, 50670 Cologne, Germany.

They should then follow the signs at the Mediapark-Garage.

Please note that pets are only allowed upon request and subject to approval. An extra charge of 35 € per pet, per night applies (max. 2 pets per room). Dogs and cats are allowed, max. weight 25kg. Guide dogs are free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 3397 reviews
Cleanliness: 7.18
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.45
R
Ronald couple nl
8
Pros:

De ligging van het hotel en het ontbijt.

Cons:

Het was erg warm op de kamer, er kan geen raam open. De ventilatie maakt veel herrie maar geeft nauwelijks verkoeling.
De wc

2026-03-07 via Nuitee
J
Jörg couple de
8
2026-03-07 via Nuitee
F
Fernando extended_group es
8
2026-03-07 via Nuitee
B
Bernd family_with_children de
9
2026-03-06 via Nuitee
H
Heike family_with_children de
10
Pros:

Der Weg von der Garage zur Hotel Lobby fand ich richtig gut.
Das ganze Personal war freundlich.

2026-03-05 via Nuitee
G
Guiseppe couple de
10
2026-03-05 via Nuitee
T
Thomas couple de
8
2026-03-05 via Nuitee
B
Byron solo_traveller gb
7
2026-03-05 via Nuitee
O
Olga couple es
10
2026-03-03 via Nuitee
S
ST1911HS couple hr
8
Pros:

Cista i udobna soba

Cons:

Nema hotelskih papuca u sobi.

2026-03-03 via Nuitee
O
Ozan couple tr
9
2026-03-02 via Nuitee
K
Kim couple ch
8
Pros:

Sehr gutes Frühstück.

Cons:

Das man die Fenster im Zimmer nicht öffnen konnte

2026-03-02 via Nuitee
M
michiel extended_group nl
7
Prima hotel, avondpersoneel mag vriendelijker zijn.
Pros:

Ontbijt was goed en zeer uitgebreid

Cons:

Bij het inchecken werden we geholpen door een licht chagrijnige persoon. Die ons aansprak al of we kinderen waren, niets zei over uitchecken of ontbijt enz.

Daarnaast roken sommige handdoeken ronduit muf. Als of ze in verwarmd zijn geweest, beetje rokerig.

2026-03-02 via Nuitee
N
Niek Willemsen solo_traveller nl
10
2026-03-01 via Nuitee
P
Patrizio couple de
8
2026-02-28 via Nuitee
D
Daniela couple de
8
2026-02-28 via Nuitee
S
Sabrina couple de
9
2026-02-28 via Nuitee
P
Patrizio couple de
10
2026-02-28 via Nuitee
A
Ann-Kathrin extended_group de
9
2026-02-28 via Nuitee
D
Dr. Jens couple de
4
2026-02-27 via Nuitee