NH Collection Köln Mediapark

Hotels
NH Hotels
8.3 (3397 reviews)
Im Media Park 8 b , Cologne , de

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Nice breakfast
Cons:
Cleanliness issues
Outdated bathroom
High minibar prices

Categories

Cleanliness
7.18
Found a large hair in the shower, some guests noted issues with cleanliness.
Service
8.95
Friendly and helpful personnel were highly appreciated by most guests.
Location
9.19
Convenient location with easy access to public transport and nearby restaurants.
Room Quality
8.14
Rooms were described as spacious and comfortable by several guests.
Amenities
7.67
General amenities are acceptable, but some features like the bidet were not functional.
Value for Money
8.13
Other reviews suggested prices were a bit high relative to quality.
Food and Beverage
8.68
Generally positive comments about the breakfast and dining experience.
Overall Experience
8.45
Overall pleasant stay, despite a few issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:45

Property Description

Luxurious Accommodation
Experience elegance and comfort at the 4-star NH Collection Köln Mediapark. Each room is beautifully decorated and equipped with modern amenities, including Nespresso machines and spacious rain showers.

Fine Dining with a View
Indulge in high-class international and regional cuisine at the hotel's restaurant while enjoying stunning views of the Mediapark's lake and green surroundings. Whether it's lunch or dinner, savor every bite in a picturesque setting.

Wellness and Convenience
Unwind and recharge in the fitness area, sauna, or steam room after a long day of work or exploration. With easy access to motorways and public transportation, including underground and S-Bahn trains, convenience is at your fingertips.

Book now for an unforgettable stay at NH Collection Köln Mediapark.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that cars with a maximum height of 6.2 feet can be accommodated in the parking garage.

Guests arriving with satellite navigation systems should enter the following address:
Erftstraße, 50670 Cologne, Germany.

They should then follow the signs at the Mediapark-Garage.

Please note that pets are only allowed upon request and subject to approval. An extra charge of 35 € per pet, per night applies (max. 2 pets per room). Dogs and cats are allowed, max. weight 25kg. Guide dogs are free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.3
Based on 3397 reviews
Cleanliness: 7.18
Service: 8.95
Location: 9.19
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.45
P
Peter couple at
10
Es hat meiner Erwartung entsprochen
Pros:

Gute Nähe zur Innenstadt

2026-02-14 via Nuitee
M
Malek couple de
9
2026-02-14 via Nuitee
J
Jan couple nl
8
prima locatie en een goede prijs.
Pros:

Prima en compleet ontbijt. zeer vriendelijk en behulpzaam personeel> bij een klacht over een niet goed werkende douche kregen direct een andere kamer naast onze kamer.

Cons:

Was even zoeken waar de parkeerplaats is onder het hotel. De hoogte die aangegeven is voor het voertuig klopte niet helemaal zodat ik met mijn busje halverwege moest keren en uiteindelijk bij de cinema geparkeerd heb.

2026-02-13 via Nuitee
Çağlar couple tr
9
2026-02-13 via Nuitee
S
Stefanie family_with_children at
8
.
Pros:

Wir waren sehr Überrascht als wir ins Zimmer kamen und es so viele Aufmerksamkeiten für die Kinder gab. Vielen Dank dafür!
Lage war für uns perfekt. Waren bereits das 2. Mal in Köln und haben uns diesesmal bewusst für eine ruhigere Lage abseits der Altstadt entschieden.
Personal super freundlich und hilfsbereit.

Cons:

Das ein oder andere müsste in den Zimmern ( speziell Badezimmern ) repariert bzw. erneuert werden.

2026-02-12 via Nuitee
A
Abdalrahim couple ps
8
2026-02-12 via Nuitee
P
Peter couple nl
8
Toplocatie
Pros:

Lokatie en netheid personeel en zeer vriendelijk

Cons:

Gordijnen waren te kort. Lichtval

2026-02-11 via Nuitee
M
Mrityunjay solo_traveller de
10
2026-02-11 via Nuitee
F
Fabrizio family_with_children cl
8
Cumple con lo que representa
Pros:

El desayuno estaba increíble!

Cons:

El personal de recepción sin motivación por contestar preguntas

2026-02-11 via Nuitee
J
Joanne family_with_children gb
10
2026-02-10 via Nuitee
N
Nelly solo_traveller be
10
2026-02-10 via Nuitee
M
Marvin couple de
8
2026-02-10 via Nuitee
T
Tiziana extended_group it
7
2026-02-09 via Nuitee
E
eric couple nl
9
Comfortabel verblijf
Pros:

Het personeel was heel vriendelijk, het hotel was per auto zeer goed bereikbaar, goede ligging ten opzichte van het centrum, ruime en nette kamer.

Cons:

Het ontbijt was aan de prijs.

2026-02-09 via Nuitee
I
Irina couple lt
8
Pros:

Patiko vieta. Gera lokacija.Centras.Buvome

Cons:

Buvome 2 naktis. Antra diena kambarys nebuvo tvarkytas. Buvo pakeisti tik rankloščiai.Kava, arbata nebuvo pateikta.

2026-02-09 via Nuitee
L
Linda couple de
10
Immer wieder gerne.
Pros:

Toll

Cons:

War alles super

2026-02-09 via Nuitee
D
Daniel solo_traveller no
6
Cons:

Må betale for wifi

2026-02-08 via Nuitee
R
Ramona solo_traveller de
8
2026-02-08 via Nuitee
R
Ralf couple de
9
2026-01-31 via Nuitee
L
Lina solo_traveller de
10
2026-01-31 via Nuitee