Best Western Plus Capitola By-the-Sea Inn & Suites

Hotels
•
Best Western Plus
9 (704 reviews)
1435 41st Avenue , Capitola , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Comfortable rooms
Cons:
Noise insulation issues
Mixed experiences with cleanliness

Categories

Cleanliness
8.25
Mixed sentiment; some comments praised cleanliness while others noted poor sound insulation and issues with the hot tub temperature.
Service
9.75
Staff was described as friendly, although there were a few complaints about housekeeping timing.
Location
9.25
Location is praised for being near the beach and stores, making it convenient for guests.
Room Quality
8.75
Rooms deemed comfortable with varying comments on specific issues like sound insulation and bed comfort.
Amenities
9.25
Amenities such as the gym, pool, and breakfast received positive notes.
Value for Money
8.25
Some guests felt the value was poor due to issues while others enjoyed their stay.
Food and Beverage
9.25
Breakfast was frequently mentioned positively, with varieties for taste.
Overall Experience
9.25
Most reviews express a high level of satisfaction, recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:38

Property Description

Luxurious Accommodations
Indulge in the rich wood furnishings and warm tones of our rooms at Best Western Plus Capitola By-the-Sea Inn & Suites. Enjoy modern amenities like free WiFi, coffee machine, microwave, and refrigerator. Upgrade to a suite for a spa bath or fireplace for a truly lavish experience.

Relaxation and Recreation
Unwind by taking a dip in our outdoor swimming pool or soaking in the hot tub. Stay active at the on-site fitness centre. For ultimate relaxation, book a suite with a spa bath and rejuvenate after a day of exploring Capitola Beach & Wharf.

Convenient Services
Our hotel offers a 24-hour reception, business centre, and launderette for your convenience. Stay connected with fax and photocopying services available. With New Brighton Beach and Santa Cruz Beach Boardwalk just a short drive away, your stay with us will be both comfortable and memorable.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Best Western Plus Capitola By-the-Sea Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 704 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
B
Betty • solo_traveller • us
9
Pros:

Easy access to the pool My grandchildren love the pool Good breakfast The only thing when they did the cleaning up the room they didn't fill the body wash

2026-05-30 • via Nuitee
E
Eva • couple • us
5
See all above.
Pros:

Room was very clean.
Staff was very friendly.

Cons:

No highrise toilet. For a Hilton affiliate hotel this is unacceptable!
Both the garbage cans in the room and the bathroom were tiny!
Bathroom mirror lighting insufficient!

2026-05-25 • via Nuitee
W
william • couple • us
10
I will most likely stay here in the future
Pros:

I enjoyed the interior design,location and gym and pool

2026-05-23 • via Nuitee
M
Maria • couple • us
9
Convinient and comfortable
Pros:

Breakfast exceeded expectations with variety. Location was convenient.

Cons:

Under the bed could have been cleaner.

2026-05-18 • via Nuitee
W
Ward • solo_traveller • us
8
2026-05-17 • via Nuitee
S
Sandra • couple • us
9
Pros:

Room was spacious and comfortable.

Cons:

The location was out of the way and had to drive to get anywhere.

2026-05-17 • via Nuitee
E
Evelyn Cartagena • solo_traveller • us
10
Pros:

Exelente location. super friendly staff, the breakfast ummm supper delicious. The pool was nice and warm. The entire hotel is super clean, the room were very spacious wich I love it. Thank you so much. I'll definitely be back

2026-05-17 • via Nuitee
V
Venus • couple • us
10
Pros:

Check in was extremely fast, the staff were pleasant, cookies were offered, hot beverage machine available all day, big variety of breakfast food.

2026-05-13 • via Nuitee
M
Mike • couple • us
8
2026-05-12 • via Nuitee
B
Brett • couple • us
8
Good place to stay by capitola!!
Pros:

Location

Cons:

Price was a bit high but very clean

2026-05-10 • via Nuitee
D
Deborah • couple • us
10
Very nice get customer service
Pros:

Style

Cons:

Breakfast

2026-05-09 • via Nuitee
J
Jeri • couple • us
8
2026-05-09 • via Nuitee
F
FREEMAN • solo_traveller • us
8
Good location for brief visits
Pros:

Good location and knowledgeable fair minded staff

2026-05-08 • via Nuitee
P
Paul • solo_traveller • za
10
2026-05-08 • via Nuitee
P
Patty • couple • us
10
2026-05-04 • via Nuitee
P
Penny • couple • us
8
We would stay again.
Pros:

Good breakfast with lots of variety, refrigerator and microwave in room, coffee in room, great coffee at breakfast, very roomy

Cons:

TV was very difficult to operate as far as finding channels and negotiating between the different channels.

2026-05-03 • via Nuitee
S
Srihari • solo_traveller • us
10
2026-05-03 • via Nuitee
S
Scott • couple • us
8
2026-05-02 • via Nuitee
A
adel • couple • us
10
2026-04-30 • via Nuitee
R
Randy1337 • family_with_children • us
8
2026-04-28 • via Nuitee