Best Western Plus Capitola By-the-Sea Inn & Suites

Hotels
•
Best Western Plus
9 (682 reviews)
1435 41st Avenue , Capitola , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Comfortable rooms
Cons:
Noise insulation issues
Mixed experiences with cleanliness

Categories

Cleanliness
8.25
Mixed sentiment; some comments praised cleanliness while others noted poor sound insulation and issues with the hot tub temperature.
Service
9.75
Staff was described as friendly, although there were a few complaints about housekeeping timing.
Location
9.25
Location is praised for being near the beach and stores, making it convenient for guests.
Room Quality
8.75
Rooms deemed comfortable with varying comments on specific issues like sound insulation and bed comfort.
Amenities
9.25
Amenities such as the gym, pool, and breakfast received positive notes.
Value for Money
8.25
Some guests felt the value was poor due to issues while others enjoyed their stay.
Food and Beverage
9.25
Breakfast was frequently mentioned positively, with varieties for taste.
Overall Experience
9.25
Most reviews express a high level of satisfaction, recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:38

Property Description

Luxurious Accommodations
Indulge in the rich wood furnishings and warm tones of our rooms at Best Western Plus Capitola By-the-Sea Inn & Suites. Enjoy modern amenities like free WiFi, coffee machine, microwave, and refrigerator. Upgrade to a suite for a spa bath or fireplace for a truly lavish experience.

Relaxation and Recreation
Unwind by taking a dip in our outdoor swimming pool or soaking in the hot tub. Stay active at the on-site fitness centre. For ultimate relaxation, book a suite with a spa bath and rejuvenate after a day of exploring Capitola Beach & Wharf.

Convenient Services
Our hotel offers a 24-hour reception, business centre, and launderette for your convenience. Stay connected with fax and photocopying services available. With New Brighton Beach and Santa Cruz Beach Boardwalk just a short drive away, your stay with us will be both comfortable and memorable.

Ready to experience the perfect blend of luxury and convenience? Book your stay at Best Western Plus Capitola By-the-Sea Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 682 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
T
Tatiana • family_with_children • us
10
Welcome back it’s really nice and clean property
Pros:

Very nice and clean

Cons:

Everything was great

2026-04-24 • via Nuitee
D
Dorothea • couple • us
8
Breakfast was very nice. The attendant was very helpful and competent.
Pros:

It was pleasant.

Cons:

It was fine.

2026-04-23 • via Nuitee
M
MARCOS • couple • us
10
Perfect for surfers
Pros:

It’s so close to beach brakes and the property itself. It’s small and cozy.

Cons:

Nothing

2026-04-22 • via Nuitee
B
Biji • solo_traveller • us
9
2026-04-20 • via Nuitee
W
Willie Or Catherine • solo_traveller • us
10
Pros:

Everything was Excellent

2026-04-20 • via Nuitee
L
Lauren • family_with_children • us
7
Overall nice and would stay again just request another room on the other side of the building for noise control
Pros:

Clean, not too big, breakfast was great. Housekeeping staff and breakfast staff was AMAZING.

Cons:

Front desk staff was not the best. Anything you needed from them felt like a bother. Grocery store across the alley is very loud loading and unloading every morning. Woke us up at 5am every day.

2026-04-15 • via Nuitee
S
Shelly • couple • us
10
Very comfortable and relaxing
Pros:

It was a beautiful property. Very clean and I loved the decor .

Cons:

Nothing bad to say at all

2026-04-14 • via Nuitee
C
Catherine • family_with_children • gb
6
Some pros, some cons. Not a bad hotel but could do with some improvements. Good if you want to be close to SC but away f
Pros:

Parking; pool; comfortable bed. Fruit was provided at breakfast which was one of the few unprocessed items on offer. Staff attentive.

Cons:

Sofa bed hadn’t been made up, room was noisy & in the morning smelt like a dirty fryer. Carpets could do with a good clean. The free breakfast was highly processed.

2026-04-11 • via Nuitee
R
Ricechex01 • Solo travel
6
It was fine.
Pros:

Easy to park, friendly and pleasant front desk staff. There is one of those great make what you want coffee/hot chocolate/latte machines at the front desk. I liked that.

The room was pretty minimal--reminded me of an upgraded Motel 6. Simple lines, no embellishments. Cheap but clean. Bed was comfortable. Everything worked. I did not like that my room faced a loading dock and at 5:30 AM came the trucks. Every day for 3 days for a couple of hours. Breakfast was typical breakfast that you would expect. I would stay here again, but make sure I was not facing the loading dock. There is a Grocery Outlet within walking distance.

2026-04-10 • via Tripadvisor
K
Keri • extended_group • us
9
Fantastic. Would stay again.
Pros:

Friendly, helpful staff. Breakfast was fantastic. Very clean.

Cons:

Only wish it were closer to the beach.

2026-03-31 • via Nuitee
S
Sandra • family_with_children • us
10
2026-03-30 • via Nuitee
D
Dennis • family_with_children • us
10
2026-03-30 • via Nuitee
G
Gillian • couple • us
9
Comfortable overnight stay. Easy walk to restaurants and a stroll along the clifftop path.
Pros:

Great breakfast. Room was on ground level away from the pool so it was quiet. Bathroom was spotless. Easy parking for our truck.

2026-03-28 • via Nuitee
J
Jennifer • couple • us
10
Hubby and I were very pleased with our stay!
Pros:

I loved their jacuzzi bathtub! It was nice to come back to the room after a night out and relax in a bath before bed! The complimentary Breakfast wasn’t bad either. A good variety of foods. It was clean and a good size room.

Cons:

Not really much to dislike other than yeah a little pricey and the checkout time is always to early lol

2026-03-27 • via Nuitee
M
Mestmaker • family_with_children • us
10
Pros:

The whole experience at the hotel was outstanding

Cons:

N/A

2026-03-26 • via Nuitee
L
LauraRachel • Family • San Carlos, California
10
this hotel is a great value - many good things about it
Pros:

I liked this hotel a lot. I think it's a very good value. The room was comfortable. The breakfast was better than I expected with some great, healthy options and I liked the coffee. It includes parking - unlike a lot of the other hotels I considered. There's EV charging as well if you have an electric car. We wanted a hotel with a hot tub and it has a good one (and a pool). It was very quiet. There's a water bottle filler (filtered water) which was great so you don't have to buy bottled water while you stay there. And a free coffee machine/hot water in the lobby. We liked the location as well - it's next door to an outdoor shopping center that has a great restaurant (gastro pub - highly recommend), a movie theatre, a baskin robbins, a huge grocery store where they have great smoothies made to order (also it's near a whole foods), and an orange theory in case you are a member and want to take a class while you were there - the teacher we had there was very good. We walked @ 20 minutes to get to the beach/shops in downtown Capitola which was a nice and pretty easy walk. Overall, we had a great get-away weekend!

2026-03-24 • via Tripadvisor
W
Wayne • couple • us
10
2026-03-21 • via Nuitee
M
Maria • couple • us
8
2026-03-16 • via Nuitee
B
Bruce • couple • us
10
Perfect spot for our family visit.
Pros:

The staff was very pleasant, nd the free breakfast was teally good. We were having trouble with our AC (Our fault) and maintenance was there within minutes! Shopping nd restaurants were all within walking distance.

Cons:

Nothing

2026-03-12 • via Nuitee
M
Mary • couple • us
10
We recommend the Best Western Capitola.
Pros:

The location was very easy to find.

Cons:

The property was easy to find, and it was very easy to park our car. The room was very well planned out, with a lovely sitting area and a separate bedroom.

2026-03-10 • via Nuitee