Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food options
Cons:
Outdated rooms
Unclean pool amenities
Facilities need repairs

Categories

Cleanliness
6.73
Several mentions of unclean pool amenities and the overall need for updates to facilities.
Service
8.7
General positive sentiment towards staff and service quality across multiple reviews.
Location
8.74
Numerous reviews highlight the convenient location of the hotel.
Room Quality
6.69
Comments about outdated rooms and issues with amenities.
Amenities
6.72
Issues with the pool being closed and lack of some standard items like hair dryers.
Value for Money
7.68
Mixed reviews regarding pricing versus the quality of services and updates needed.
Food and Beverage
7.73
Positive feedback about food but mentions of dining restrictions.
Overall Experience
7.8
General satisfaction with stay despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:42

Property Description

Luxurious Accommodation with Spectacular Views

Outstanding Amenities for Relaxation and Wellness
The hotel boasts an outdoor pool, fitness centre, and a variety of dining options. Guests can indulge in a relaxing massage in the comfort of their rooms or unwind in the sauna and steam room at the fitness centre.

Culinary Delights and International Flavors
With 11 dining options, including Chinese, Japanese, and seafood restaurants, guests can embark on a culinary journey without leaving the hotel. Uno Restaurant's international buffet and La Gondola's Italian specialties are sure to tantalize taste buds.

Experience sophistication and comfort at Waterfront Cebu City Hotel and Casino. Book now for an unforgettable stay with top-notch amenities and exceptional service.

Important information:

Please note that children ages 6-11 will enjoy 50% off on breakfast cost. Please contact the property directly for further details.

Credit card will be used for guarantee purposes only. When settling the bill, the property will accept cash/credit card. The full amount of the reservation must be paid upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1531 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 7.8
A
ANDO couple jp
8
2026-03-07 via Nuitee
G
GrandTour64645603402 Couples
10
WarterFlontCebu
Pros:

good services, atmosphere nice

2026-03-06 via Tripadvisor
S
Stephen solo_traveller gb
9
2026-03-06 via Nuitee
K
kirstybiancad Friends getaway
10
Everyone give us a warm welcome with a smile.
Pros:

The staffs are very accommodating, relax and approachable. Chef Low is very talkative and kind as he gave us free tikoy, Ms. Anj the receptionist is cheerful and helpful. The food is very good and its servings are generous. The venue is cold, clean and quiet and the music is relaxing.

2026-03-05 via Tripadvisor
D
Dream07344458478 Friends getaway
10
Excellent Service and Warm Hospitality
Pros:

The staff were very attentive and approachable whenever we needed assistance. Ms. Anj politely asked where we would like to be seated and gave us a perfect table. Ms. Ween took our order, Mr. Robert served our food, and Chef Low even gave us a special gift. All the staff were very polite, friendly, and accommodating. We truly appreciated the excellent service, and I would definitely recommend it to others.

2026-03-05 via Tripadvisor
family_with_children au
10
2026-03-01 via Nuitee
A
Andrea couple de
6
Nicht mehr als eine Nacht
Pros:

Das Bett war sehr bequem.
Fußläufig ist ein Night Market erreichbar.

Cons:

Diese Unterkunft ist arg in die Jahre gekommen. Vom Mobiliar bis hin zum Badezimmer alles sehr renovierungsbedürftig.

2026-02-28 via Nuitee
R
R6422NYcrisd Friends getaway
10
Prom
Pros:

The room is clean and refreshing, and I like the friendly staffs here.

2026-02-27 via Tripadvisor
M
Marco couple de
10
Pros:

Everything Mr Ali is a good Manager

2026-02-27 via Nuitee
Y
Yoshiki couple jp
7
Good
Pros:

Location

Cons:

No hairdryer, not many outlets

2026-02-27 via Nuitee
8
841rheav Family
10
Kudos!
Pros:

Had a great experience at Tin Gow. I love the classic old Chinese interior, it gives such a warm, authentic atmosphere. Their Char Kway Teow is easily one of the best I’ve tried in Cebu, flavorful and perfectly cooked. Also, special thanks to our waiter, Arvin, for the genuinely welcoming service and great recommendations. Kudos!

2026-02-26 via Tripadvisor
E
enncle Couples Newcastle upon Tyne, Tyne and Wear, England
6
If it hadn’t been for the concierge,Jude we would still be trying to park.
Pros:

We arrive early evening, greeted by staff outside blowing whistle and when we asked for guests parking they had absolutely no idea, eventually after 30 minutes of driving around in circles whithin the hotel area, I asked my partner to just let me out and stay parked. He was approached by several staff asking for our room number, he explained we hadn’t checked in yet, to which they looked around for chicken 🤷🏻‍♀️once I was inside, after a security check ( no idea) I approached a concierge called Jude who help my partner find parking. A simple sign would be enough. 60 minutes later we got our room. Room clean, restaurant/bar nice , staff friendly. Slept and left the next day. You really need to have a sign for guest parking.absolutely ridiculous.

2026-02-26 via Tripadvisor
A
Aibara couple jp
6
2026-02-26 via Nuitee
E
Explore615386 Friends getaway
10
Little Italy of Cebu
Pros:

So great to have Italian food for the first time in months since I've been traveling Asia. I'm so full I can't write about all the dishes but the pizza, dry pasta was amazing. Char did above and beyond in handling all our questions. Rare to see this type of talent in the USA anymore.

A+

Davey

2026-02-25 via Tripadvisor
D
Daniel couple au
9
2026-02-25 via Nuitee
L
Lily5974 family_with_children fr
10
Bel hôtel
Pros:

Super buffet de petit déjeuner
Le personnel au top, souriant et gentils

Cons:

Isolation sonore pas top, chaises au dessus qui s'entend dans la nuit. Personne qui attendent l'ascenseur qui s'entend de la chambre, ...

2026-02-25 via Nuitee
6
610cherig Couples
2
NEED MAJOR RENOVATION
Pros:

hOTEL need major renovation. hallway smells awful and rooms especially bathroom eery and old. aircon is so bad

2026-02-24 via Tripadvisor
A
adamfinchfilm Family Chiang Mai
10
Fantastic staff
Pros:

I have stayed at Waterfront Cebu City many times before but on this occassion I wanted to extend my sincerest thanks and commend the staff that looked after my mother so kindly and warmly on our recent stay. I have stayed in hotels in over 50 countries and the staff at Waterfront Cebu City have been amongst the best, making my mum feel so welcomed. Curlis, Isla, Kim, Myra and Sofia in particular, were all absolutely exceptional, and went above and beyond to ensure our stay was comfortable and most importantly, enjoyable. Thank you enormously to these wonderful people for their exceptional warmth and best-in-class customer service. They are Waterfront's greatest assets. We are very much looking forward to staying here again.

2026-02-23 via Tripadvisor
9
926sonnyl Solo travel
10
I love staying at Waterfront
Pros:

The hotel lounge at Waterfront offers a relaxed and elegant atmosphere. Soft lighting, comfortable seating, and tasteful décor create a welcoming space ideal for both casual meetings and quiet relaxation.

The service is attentive and professional, with staff who are courteous, responsive, and focused on guest comfort. Whether enjoying a coffee, light snack, or evening drink, guests can expect prompt service and a pleasant, refined experience.

Thank you too
Servers Kim Marie Bergado, Evangeline Coronado, kelly Kate bitoon
And for letting me take a pic with them

2026-02-23 via Tripadvisor
M
Masaomi couple jp
9
2026-02-22 via Nuitee