AHC Ayasofya Hotel

Muy bueno hemos estado varias veces

We use this hotel when we travel to Istanbul, it’s nice hotel, great breakfast

AC and internet did not work

No internet in the room (horrible coverage); had to go down to the lobby to get anything done
Every night, around 1AM or 2AM, the AC went out; it came back ON around 8:30AM or so; could not sleep at all, for most of the night, which ruined our holiday
Horrible hotel amenities, rude managers, etc
Thank God this is over; worst trip ever with the family

Wonderful, friendly helpful staff. Great breakfasts buffet. Beautiful rooms with comfortable beds. The location is perfect, central and easily walkable to many sites in Sultan Ahmet. I've stayed here many times.

The location is excellent—central and convenient. Staff were friendly and helpful, and the breakfast was quite good. However, I’m giving this hotel only two stars due to how we felt during our stay. My girlfriend and I were given a room that felt like a spare or downgraded option—very small, with a tiny window and no view, nothing like the photos of what we booked and paid for. We later noticed on the fire evacuation plan that our room was significantly smaller than the others on the floor, likely due to its location next to the staircase leading to the rooftop terrace. This reinforced our impression that we were given an inferior room that should have been priced and disclosed differently. The card reader in the room was faulty, making it difficult to turn on the electricity. Although staff attempted to fix it, the problem persisted throughout our stay. The worst part was the airport transfer. The concierge arranged a taxi and confirmed in front of the driver a fixed price of 1,400 TL. However, upon arrival at the airport, the driver became aggressive, demanding more money for supposed toll fees. I gave him 1,600 TL just to avoid further confrontation. This was very upsetting and unprofessional. When a hotel staff arranges transport, they need to ensure that the drivers are reliable and won’t harass or try to extort their guests. Unfortunately, this experience, along with the room situation, overshadowed the positives that this hotel has.

We liked the hotel staff and the breakfast at Pierre Loti. The location was excellent as it was centrally located with every main attraction within walking distance. The shower and toilet and wash basin where set in separate arrangement which we did not prefer but thats our preference.

Accesible

The location was very convenient for us. Close proximity to the ferry, train, sightseeing places and shopping(Bazzars).

Room is small.
Shower and bathroom have “plastic walls”, doors don’t lock. There is no ventilation In the bathroom.
Room has smell when window is closed.

Very good service, attentive and helpful staff

Improving breakfast variety

Great boutique hotel in amazing location. Staff were so helpful and kind, we loved Yousuf, the housekeeping and reception staff, they were always happy to help. Room was a bit snug for 3 people but very manageable. My only qualm was the pillow was a bit high and hard but I should’ve asked reception to change it. Breakfast was lovely and I would definitely recommend it to others. Spa was a bit pricey compared to other places and the roof top views were amazing, although they don’t serve shisha upstairs.

Hotel location was amazing, staff were extremely helpful and always smiling

Great location and above average service .
Rates are amazing and staff is amazing .

Don't select this hotel just looking at the pictures. Most of the pictures are fake. Rooms are tiny , toilet and shower is literally next to your bed. This is the first time, I have seen a toilet setup like this. Also toilet and shower doors doesn't close properly. Pillows are like hard rock. I would never stay on this hotel again.

Everything was very good

Excellent stay in the heart of Istanbul. The hotel staff were very friendly.

Excellent

Great hotel, very central.