Holiday Inn Hotel & Suites Overland Park-Convention Center by IHG

Hotels
Holiday Inn Hotels & Resorts
8.9 (302 reviews)
10920 Nall Avenue , Overland Park , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Breakfast billing issues
No towels in pool area

Categories

Cleanliness
8.56
Rooms were mentioned as clean, but some noise issues were noted.
Service
9.43
Staff were consistently praised for their friendliness and helpfulness.
Location
9.27
Good location near restaurants and attractions.
Room Quality
8.92
Rooms were described as spacious and comfortable.
Amenities
8.75
Amenities like a clean pool area were mentioned, but no towels were found.
Value for Money
8.61
Good overall value considering the location and service.
Food and Beverage
8.46
Breakfast issues were noted, but food quality was generally good.
Overall Experience
9.23
Guests expressed high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:53

Property Description

Convenient Location and Amenities
Located in Kansas, Holiday Inn Hotel & Suites Overland Park-Convention Center offers free shuttles to the nearby convention center and boasts a fitness center. Guests can enjoy flat-screen cable TVs in every room.

Dining Options
Start your day with breakfast at The Café and unwind in the evening with dinner at the Lobby Bar. The hotel also offers a complimentary daily cocktail hour and a Suite Shop for your convenience.

Modern Rooms with Essential Features
Each contemporary room at Overland Park Holiday Inn includes a microwave, fridge, and coffee maker. Stay connected with free Wi-Fi, and work comfortably at the desk or relax in the armchair.

Experience comfort and convenience at Holiday Inn Hotel & Suites Overland Park-Convention Center. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 302 reviews
Cleanliness: 8.56
Service: 9.43
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 9.23
A
Allison family_with_children us
7
Very enjoyable.
Pros:

It was a very good location. The room was spacious. And we appreciate the beds being a little bigger then most hotels.

Cons:

There needs to be safety bars in the bathroom.

2025-10-14 via Nuitee
B
brittany couple us
8
Pros:

Breakfast was good location was right out the highway easy to get to...

2025-10-13 via Nuitee
R
Richard
2
Pros:

Phil told me I had to check out a day early when it clearly stated the dates of my stay. Was extremely rude. Then kept my money for liability and damages.

2025-10-11 via Nuitee
W
William
10
Business as usualo
Pros:

Business trip to Kansas City. Nice location easy to get to.

2025-10-10 via Nuitee
S
Sandra family
10
Pros:

Booked quickly after a nightmare Air B&B experience. This place didn’t disappoint! Extremely clean, very nice bathrooms and decor, and the bedding was clean and fresh! Super comfy bed! The staff were all very courteous and friendly! We booked a second night.

2025-10-09 via Nuitee
C
Caroline
10
Pros:

The room was very clean and nicely updated. The staff was so wonderful, and the breakfast was tasty!

2025-10-08 via Nuitee
L
Lara
8
Pros:

Clean room, loud plumbing

2025-10-06 via Nuitee
C
cameron
8
Pros:

Quiet area. Wish the pool area was a bit bigger l. Unfortunately shower leaked onto floor

2025-10-05 via Nuitee
J
John
10
Pros:

Tub had a crack in it and a small amount of water leaked out onto the floor.

2025-10-04 via Nuitee
L
Lindsay family_with_children
10
Pros:

The staff here was AMAZING. Everything was great but our staff interactions were by far the best part. We were there for our child’s medical appointment at Children’s Mercy and the hotel staff treated her like visiting royalty. We will 1000% be back here.

2025-09-29 via Nuitee
C
Cindy extended_group us
8
2025-09-28 via Nuitee
S
SUE family
10
Pros:

Very nice hotel in every way

2025-09-23 via Nuitee
J
Joncee family
10
Pros:

We needed a last-minute booking, and the booking process through Expedia was quick and easy. The hotel was in a convenient area, the service was great, and the room was clean and very comfortable.

2025-09-21 via Nuitee
J
Judith family
10
Pros:

This is a great hotel. Room was very clean and comfortable. The front desk staff, especially John the operating manager, were amazing. Would definitely recommend and we will be back next time we are in KC.

2025-09-15 via Nuitee
J
Judy family
10
Pros:

The staff was very friendly and professional.

2025-09-14 via Nuitee
F
Floyd
10
Pros:

Clean rooms nice hotel would recommend the staff was excellent gave my daughter and husband a upgrade so they could be close to us due to health you don’t find that anymore

2025-09-13 via Nuitee
J
Judi Lynn family_with_children us
10
Lovely place to stay
Pros:

This is my second time at this hotel. Clean rooms, driving distance to Negro Baseball Museum and the KC Royals stadium. Excellent restaurants nearby. Would definitely recommend.

Cons:

Nothing

2025-09-10 via Nuitee
M
Mitchell extended_group us
10
Pros:

Great staff, good room. The check-in experience was great, I felt valued, and I was taken care of.

2025-09-09 via Nuitee
D
Daniel friends
10
Pros:

Property was very clean, quiet, and conveniently located near by restaurants and other popular locations. Staff was very helpful, kind, and professional. Highly recommend a stay at this hotel!

2025-09-08 via Nuitee
R
Rich
10
Pros:

Cc

2025-09-08 via Nuitee