Holiday Inn Hotel & Suites Overland Park-Convention Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (321 reviews)
10920 Nall Avenue , Overland Park , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Breakfast billing issues
No towels in pool area

Categories

Cleanliness
8.56
Rooms were mentioned as clean, but some noise issues were noted.
Service
9.43
Staff were consistently praised for their friendliness and helpfulness.
Location
9.27
Good location near restaurants and attractions.
Room Quality
8.92
Rooms were described as spacious and comfortable.
Amenities
8.75
Amenities like a clean pool area were mentioned, but no towels were found.
Value for Money
8.61
Good overall value considering the location and service.
Food and Beverage
8.46
Breakfast issues were noted, but food quality was generally good.
Overall Experience
9.23
Guests expressed high satisfaction and intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:53

Property Description

Convenient Location and Amenities
Located in Kansas, Holiday Inn Hotel & Suites Overland Park-Convention Center offers free shuttles to the nearby convention center and boasts a fitness center. Guests can enjoy flat-screen cable TVs in every room.

Dining Options
Start your day with breakfast at The Café and unwind in the evening with dinner at the Lobby Bar. The hotel also offers a complimentary daily cocktail hour and a Suite Shop for your convenience.

Modern Rooms with Essential Features
Each contemporary room at Overland Park Holiday Inn includes a microwave, fridge, and coffee maker. Stay connected with free Wi-Fi, and work comfortably at the desk or relax in the armchair.

Experience comfort and convenience at Holiday Inn Hotel & Suites Overland Park-Convention Center. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit: USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 321 reviews
Cleanliness: 8.56
Service: 9.43
Location: 9.27
Room Quality: 8.92
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.46
Overall Experience: 9.23
L
Lisa • couple • us
10
Loved the breakfast and location!
Pros:

Loved it location parking clean , staff.

Cons:

Everything was great 😊

2026-06-23 • via Nuitee
J
JG • solo_traveller • us
10
2026-06-22 • via Nuitee
C
Cecilia • couple • us
9
Muy conforme con el servicio y las instalaciones
Pros:

El servicio al cliente. Rosa en los desayunos muy atenta y amorosa!! La mejor

Cons:

No era posible llamar al ascensor desde el piso tres, era necesario llamar a recepción para que lo enviaran. Pero esto fue incómodo en las noches muy tarde, había que usar escaleras

2026-06-18 • via Nuitee
B
Bryan • solo_traveller • us
1
Not going back
Pros:

Location

Cons:

Elevator button on 3rd floor didn't work. After my shower, I walked to the bed and the carpet was sticky and I had dirt on my feet. The power blinds didn't work and there was exposed wires. The lid to the ice bucket was dirty. The offered to change my room, but I had already unpacked and had to take another shower and was late to my event.

2026-06-08 • via Nuitee
S
Stephanie • couple • us
8
2026-05-31 • via Nuitee
J
Jon • solo_traveller • us
10
Pros:

Front desk staff was great, location alwas great.

2026-05-21 • via Nuitee
K
Kerry • extended_group • us
10
2026-05-20 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-05-19 • via Nuitee
M
Miwa • extended_group • jp
10
2026-05-07 • via Nuitee
R
Rebecca • couple • us
10
2026-05-03 • via Nuitee
L
LaGayle • solo_traveller • us
9
2026-04-28 • via Nuitee
K
Kara • family_with_children • us
10
2026-04-22 • via Nuitee
C
Chris • couple • us
7
Very pretty but very noisy.
Pros:

Suite was very nice and clean. Bed was super comfy.

Cons:

Elevator broken to my floor. By the freeway so it’s super loud. Convention center proximity also had it full of convention goers so it wasn’t a quiet stay by any means. From 11pm to 6am the fan in my suite also made a loud clicking noise. Little to no parking.

2026-04-20 • via Nuitee
K
KyleO • solo_traveller • us
7
Pros:

Location was good, room was clean.

Cons:

Breakfast not included. We paid a slightly higher room rate to get breakfast. However, it wasn't a "typical" hotel breakfast. While you were able to use the buffet for food selections (although the chafing pots were nearly empty when we arrived), the beverages were served by the attendant. This leads to the expectation of gratuity. Holiday Inn - do better by paying your workers a living wage and not passing this off as a cheap, imitation sit-down breakfast.

2026-04-18 • via Nuitee
R
Russell • family_with_children • us
10
2026-04-09 • via Nuitee
H
Hollingsworth • solo_traveller • us
10
Definitely felt refreshed and rejuvenated.. Thank you
Pros:

Staff

Cons:

N/A

2026-04-08 • via Nuitee
H
Hollingsworth • solo_traveller • us
10
Pros:

Very beautiful staff... very professional and kind. Room was clean and relaxing

Cons:

N/a

2026-04-06 • via Nuitee
K
Kirstyn • family_with_children • us
8
2026-03-21 • via Nuitee
W
Wanda • family_with_children • us
10
2026-03-21 • via Nuitee
A
Allison • family_with_children • us
7
Very enjoyable.
Pros:

It was a very good location. The room was spacious. And we appreciate the beds being a little bigger then most hotels.

Cons:

There needs to be safety bars in the bathroom.

2025-10-14 • via Nuitee