Quest Newcastle

Hotels
•
Quest Apartment Hotels
8.5 (1035 reviews)
575 Hunter Street , Newcastle , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Limited gym amenities
Parking costs
Noise sensitivity in rooms

Categories

Cleanliness
8.49
The reviews consistently mention cleanliness as a strong point.
Service
8.71
Staff were described as very helpful and friendly. Some experiences noted issues, but overall positive.
Location
8.75
Multiple reviews praise the location as convenient and central.
Room Quality
8.45
Guests enjoyed spacious and comfortable rooms.
Amenities
8.23
Amenities received mixed feedback, particularly regarding the gym.
Value for Money
8.44
The general sentiment is that the hotel provides good value, though parking costs are mentioned.
Food and Beverage
8.49
Food options were generally well-received, with mention of local cafes.
Overall Experience
8.46
Overall guest experiences were positive, with some aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Luxurious Amenities
Boasting an indoor pool, a hot tub, and a fitness centre, Quest Newcastle offers the perfect blend of relaxation and activity.

Convenient Location
Located just 300 meters from the waterfront and directly across from the Honeysuckle Light Rail stop, our self-contained apartments provide easy access to the best of Newcastle.

Personalized Services
From babysitting to pantry shopping and dry cleaning services, our property goes above and beyond to ensure your stay is as comfortable as possible.

Book your stay at Quest Newcastle today for a truly unforgettable experience.

Important information:

There is a 1.8% surcharge for Visa, 2.5% for Mastercard and 3% for American Express Credit cards.

All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Cash payment can be made directly with the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1035 reviews
Cleanliness: 8.49
Service: 8.71
Location: 8.75
Room Quality: 8.45
Amenities: 8.23
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
M
Mirna • couple • au
10
Pros:

Everything it was very good…IM happy to come back again 😊

2026-05-21 • via Nuitee
M
Maryanne • solo_traveller • au
9
2026-05-17 • via Nuitee
K
Kev • solo_traveller • au
9
Pros:

Location good. Staff friendly and efficient.

Cons:

Internet was unavailble for several hours.

2026-05-15 • via Nuitee
K
Karen • family_with_children • au
10
2026-05-10 • via Nuitee
A
Allison • family_with_children • au
9
2026-05-05 • via Nuitee
K
Kellie • family_with_children • au
9
2026-05-01 • via Nuitee
W
Wicker • family_with_children • au
6
The location was brilliant, the staff were super friendly & very helpful.
Pros:

It was clean & comfortable

Cons:

The shower head in the ensuite bathroom was not secure & sprayed water all over the place. Secondly the Saturday rate was too expensive. I realize that it was a long weekend but the booking was made before the notification of the public holiday on the Monday.

2026-04-29 • via Nuitee
J
Joanna • couple • au
9
Perfect for a weekend getaway!
Pros:

Great location, close to public transport to the beach plus a very spacious apartment and extremely helpful staff at reception.

Cons:

Parking is unfortunately at an additional cost of $35 per night but once you arrive, you are within walking distance of many great restaurants and bars.

2026-04-28 • via Nuitee
J
Joel • solo_traveller • au
9
Pros:

The apartment was great and very comfortable

Cons:

Hunter Street is very dirty and full of graffiti

2026-04-28 • via Nuitee
T
Thi Ngoc Thuong • extended_group • au
3
Cons:

Pool not clean , water change color and stink smell

2026-04-27 • via Nuitee
M
Meera • extended_group • au
8
2026-04-26 • via Nuitee
D
Donna • couple • au
5
2026-04-26 • via Nuitee
L
Luke • extended_group • au
10
2026-04-26 • via Nuitee
C
Cat • couple • au
10
2026-04-23 • via Nuitee
S
Stephen • couple • au
8
The venue is in a great location and offered everything we needed
Pros:

Location and facilities

Cons:

Nothing I didn’t like

2026-04-21 • via Nuitee
M
Michael • couple • au
10
2026-04-21 • via Nuitee
M
Mark • solo_traveller • au
10
2026-04-20 • via Nuitee
B
Bonnie • extended_group • au
10
2026-04-19 • via Nuitee
S
Sue • extended_group • au
9
2026-04-17 • via Nuitee
M
Mitchell • family_with_children • au
10
Fantastic location and facilities
Pros:

Great location, lovely staff and clean and spacious rooms

2026-04-15 • via Nuitee