Quest Newcastle

Hotels
Quest Apartment Hotels
8.5 (1040 reviews)
575 Hunter Street , Newcastle , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Limited gym amenities
Parking costs
Noise sensitivity in rooms

Categories

Cleanliness
8.49
The reviews consistently mention cleanliness as a strong point.
Service
8.71
Staff were described as very helpful and friendly. Some experiences noted issues, but overall positive.
Location
8.75
Multiple reviews praise the location as convenient and central.
Room Quality
8.45
Guests enjoyed spacious and comfortable rooms.
Amenities
8.23
Amenities received mixed feedback, particularly regarding the gym.
Value for Money
8.44
The general sentiment is that the hotel provides good value, though parking costs are mentioned.
Food and Beverage
8.49
Food options were generally well-received, with mention of local cafes.
Overall Experience
8.46
Overall guest experiences were positive, with some aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Luxurious Amenities
Boasting an indoor pool, a hot tub, and a fitness centre, Quest Newcastle offers the perfect blend of relaxation and activity.

Convenient Location
Located just 300 meters from the waterfront and directly across from the Honeysuckle Light Rail stop, our self-contained apartments provide easy access to the best of Newcastle.

Personalized Services
From babysitting to pantry shopping and dry cleaning services, our property goes above and beyond to ensure your stay is as comfortable as possible.

Book your stay at Quest Newcastle today for a truly unforgettable experience.

Important information:

There is a 1.8% surcharge for Visa, 2.5% for Mastercard and 3% for American Express Credit cards.

All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Cash payment can be made directly with the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1040 reviews
Cleanliness: 8.49
Service: 8.71
Location: 8.75
Room Quality: 8.45
Amenities: 8.23
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
K
Kayla family_with_children au
10
2026-06-13 via Nuitee
J
Julie extended_group au
10
Great place
Pros:

Proximity ,Size, clean

2026-06-09 via Nuitee
J
Julia family_with_children au
10
Great place to stay, will definitely go back
Pros:

The room was great and so spacious, staff were so friendly and helpful and the location was perfect. Will definitely go back there

Cons:

NA

2026-06-08 via Nuitee
T
Teana extended_group au
10
2026-06-07 via Nuitee
G
Green solo_traveller au
10
2026-06-07 via Nuitee
B
Blade couple au
10
Got in hotel room, had a nice shower in the professional shower room. Visited Spa downstairs, absolutely amazing, staff
Pros:

Nice, Clean, Professional

Cons:

nothing

2026-06-06 via Nuitee
C
Christene couple au
9
2026-06-06 via Nuitee
Q
Quentin solo_traveller au
10
2026-06-05 via Nuitee
C
Chris Butler extended_group au
8
Great position to stay to access sights of Newcastle
Pros:

Central location to river front

Cons:

Nothing

2026-06-05 via Nuitee
R
Rikkylee extended_group au
7
Pros:

Great location
Very spacious room
Very clean
Well maintained

Cons:

The balcony was off the main bedroom and it was very small with only 2 chairs. We were in a 2 bedroom room

2026-06-04 via Nuitee
M
Mervyn family_with_children au
10
Comfortable and staff were extremely helpful and friendly
Pros:

Clean, easy to find your way around and aesthetically nice

Cons:

Nil

2026-06-02 via Nuitee
N
Nicole solo_traveller au
10
Pros:

Clean spacious rooms

Cons:

Nothing

2026-05-31 via Nuitee
B
Brooke couple au
7
Great location and comfortable
Pros:

Great location for our needs

Cons:

How apartment faced a nightclub

2026-05-31 via Nuitee
T
Terrence couple au
10
2026-05-28 via Nuitee
S
Sarah extended_group au
6
2026-05-26 via Nuitee
F
Fry solo_traveller au
8
Pros:

Location

Cons:

Price was a bit high

2026-05-24 via Nuitee
M
Mirna couple au
10
Pros:

Everything it was very good…IM happy to come back again 😊

2026-05-21 via Nuitee
M
Maryanne solo_traveller au
9
2026-05-17 via Nuitee
K
Kev solo_traveller au
9
Pros:

Location good. Staff friendly and efficient.

Cons:

Internet was unavailble for several hours.

2026-05-15 via Nuitee
K
Karen family_with_children au
10
2026-05-10 via Nuitee