Quest Newcastle

Hotels
•
Quest Apartment Hotels
8.5 (979 reviews)
575 Hunter Street , Newcastle , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Helpful staff
Cons:
Limited gym amenities
Parking costs
Noise sensitivity in rooms

Categories

Cleanliness
8.49
The reviews consistently mention cleanliness as a strong point.
Service
8.71
Staff were described as very helpful and friendly. Some experiences noted issues, but overall positive.
Location
8.75
Multiple reviews praise the location as convenient and central.
Room Quality
8.45
Guests enjoyed spacious and comfortable rooms.
Amenities
8.23
Amenities received mixed feedback, particularly regarding the gym.
Value for Money
8.44
The general sentiment is that the hotel provides good value, though parking costs are mentioned.
Food and Beverage
8.49
Food options were generally well-received, with mention of local cafes.
Overall Experience
8.46
Overall guest experiences were positive, with some aspects that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:32

Property Description

Luxurious Amenities
Boasting an indoor pool, a hot tub, and a fitness centre, Quest Newcastle offers the perfect blend of relaxation and activity.

Convenient Location
Located just 300 meters from the waterfront and directly across from the Honeysuckle Light Rail stop, our self-contained apartments provide easy access to the best of Newcastle.

Personalized Services
From babysitting to pantry shopping and dry cleaning services, our property goes above and beyond to ensure your stay is as comfortable as possible.

Book your stay at Quest Newcastle today for a truly unforgettable experience.

Important information:

There is a 1.8% surcharge for Visa, 2.5% for Mastercard and 3% for American Express Credit cards.

All check ins are required to provide a $200.00 imprint of a physical credit card as a security bond, no cash bonds are accepted for the security bond.

Please note housekeeping services are not included on Sundays or Public Holidays.

Cash payment can be made directly with the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 979 reviews
Cleanliness: 8.49
Service: 8.71
Location: 8.75
Room Quality: 8.45
Amenities: 8.23
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
M
Marguerite • extended_group • au
10
a very comfortable stay
Pros:

Beds were very comfortable and our 2 bedroom apartment was perfect for our family of 4 adults especially with 2 bathrooms.

Cons:

All good

2026-02-14 • via Nuitee
C
Cherie • extended_group • au
8
Nice comfortable stay in a convenient position
Pros:

The two bedroom apartment was very comfortable for our overnight stay. Great spot and easy to walk to nice restaurants on the waterfront which were recommended by the front desk staff. Particularly enjoyed the Happy Wombat restaurant and bar downstairs for a very delicious breakfast.

Cons:

Was what I expected.

2026-02-14 • via Nuitee
A
Anna • extended_group • au
9
Pros:

Location

Cons:

Not enough lollies at reception

2026-02-12 • via Nuitee
O
Ozcan • extended_group • au
8
2026-02-11 • via Nuitee
J
John • solo_traveller • au
10
2026-02-10 • via Nuitee
K
Kim • extended_group • au
8
Beds were very comfortable and the bathrooms were very good. Location fantastic!
Pros:

Location although birds in a tree outside our balcony were very active and noisy… had to keep the sliding door shut.

Cons:

Couch was old and stained everything else was good although thinking back there was inadequate comfortable seating for a two bedroom apartment, the main TV could be larger and the positioning of the microwave is dangerous.

2026-02-10 • via Nuitee
G
Geoffrey G Smith • extended_group • au
7
2026-02-09 • via Nuitee
T
Tyson • couple • au
9
2026-02-08 • via Nuitee
J
johanne • extended_group • au
10
Good value well appointed great location! Happy
Pros:

Clean friendly staff, great location

2026-02-08 • via Nuitee
J
Jose • family_with_children • au
6
Okay stay
Pros:

Location, spacious and clean.

Cons:

Requested car park since the date of booing and not even considered.
View from balcony was not that great

2026-01-27 • via Nuitee
R
Rebecca • extended_group • au
10
Pros:

clean tidy well maintaned

Cons:

N//A

2026-01-26 • via Nuitee
A
Amanda • extended_group • au
10
Beautiful clean and spacious apartment for our stay. Will come again and stay longer next time.
Pros:

Everything, no complaints.

2026-01-25 • via Nuitee
B
Benjamin • family_with_children • au
9
Pros:

Renovation was excellent, clean and pleasant to be in. Staff were lovely.

Cons:

Not quite enough parking?

2026-01-25 • via Nuitee
I
Indra • extended_group • au
7
Two bedroom apartment we rented was very good and neat.
Pros:

Location

Cons:

Pool space too small and didn't look clean.

2026-01-25 • via Nuitee
L
Lydia • family_with_children • au
10
We all enjoyed our stay although the pool isn’t heated 🤭🤭🤭
Pros:

Spacious, clean room and comfortable as well as quiet.

Cons:

Location for our requirements

2026-01-24 • via Nuitee
S
Sharyn • family_with_children • au
8
2026-01-23 • via Nuitee
M
Maddocks • solo_traveller • au
8
2026-01-22 • via Nuitee
R
Robyn • solo_traveller • au
10
Well located property with excellent staff - ideal for travellers.
Pros:

Excellent property with a good sized, well equipped apartment. Mine had a small balcony - fresh air is always a bonus.
Friendly, helpful, professional staff. I extended my stay!

2026-01-22 • via Nuitee
P
Pamea • extended_group • au
10
Great location. Clean and spacious room.
Pros:

Easy to get too, got a park right out the front. Walking distance to No2 sports ground so we could see the women’s soccer.

Cons:

N/A

2026-01-22 • via Nuitee
C
Catherine • family_with_children • au
9
2026-01-21 • via Nuitee