Microtel Inn & Suites by Wyndham Rapid City

Hotels
Microtel Inns & Suites
8.2 (1423 reviews)
1740 Rapp Street , Rapid City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Polite staff
Good value for price
Clean room
Cons:
Issues with amenities
Rude service from some staff
Cleanliness concerns

Categories

Cleanliness
7.66
Mixed reviews, with mentions of cleanliness issues such as dirty pool and a bug found in the room.
Service
9.13
Many positive comments about the staff being friendly and helpful, but one review mentioned rude workers.
Location
8.67
Convenient location mentioned in a couple of reviews.
Room Quality
8.12
General satisfaction noted, but some reviews mentioned issues with beds and room preparation.
Amenities
7.65
Complaints regarding missing amenities like fruit and options for breakfast.
Value for Money
8.61
Good value mentioned for what was paid, several reviewers saw it as a steal for the price.
Food and Beverage
7.16
Continental breakfast was noted as lacking protein and variety, affecting overall satisfaction.
Overall Experience
8.63
Overall a decent experience but issues mentioned in specific areas led to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:31

Property Description

Indulge in Relaxation
Experience comfort and convenience at Microtel Inn & Suites Rapid City with an indoor pool and hot tub to unwind after a day of exploring.

Start Your Day Right
Enjoy a complimentary continental breakfast featuring fresh fruit, muffins, and bagels each morning to fuel your adventures in Rapid City.

Convenient Amenities
Benefit from a 24-hour front desk, free WiFi, and free shuttle service to the airport for a stress-free stay.

Book now to experience the perfect blend of relaxation and convenience at Microtel Inn & Suites Rapid City.

Important information:

When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies, maximum of three dogs per room, per night. We have an outside area for dogs to walk. Service animals are welcome.

Guests are required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Please inform Microtel Inn & Suites by Wyndham Rapid City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that this property does not accept cash payments.

We only accept major credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1423 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
1
174fede1ce55737c2fec4eed4c6f0b6f couple us
8
Great value and clean!
Pros:

Great value. Updated. Clean. Comfortable beds. Staff was friendly and helpful. Good location.

Cons:

There was no closet, no drawers, and no iron in the room. There were some pegs to for hangers and towels.

2026-04-18 via Nuitee
5
5d07dbf161de717ccaf492d8f15e0573 family_with_children us
10
There's always something to be grateful for.
Pros:

Breakfast was excellent 👌
Rooms were great.
Staff was kind.

Cons:

Night staff unprofessional.

2026-04-18 via Nuitee
2
2d63376dfe6d736044c595f464232463 solo_traveller us
8
2026-04-18 via Nuitee
3
33a6450c08d273d5c7f126d642c83fda solo_traveller it
7
Non tornerei
Pros:

La struttura è molto carina, pulita e confortevole, la colazione abbastanza ricca, con opzioni senza glutine (anche i bagels!), posizione comoda e vicina a numerosi servizi.

Cons:

Alcuni membri del personale sono stati abbastanza scortesi, per 3 mattine consecutive siamo scesi a fare colazione dicendo "buongiorno" alla signora che se ne occupa, senza mai avere una risposta, stessa cosa per uno degli addetti alla reception. Una delle 3 notti qualcuno ha provato più volte ad entrare nella nostra stanza attorno alle 5am, abbiamo chiamato la reception per segnalare il problema e l'addetto, invece di intervenire, si preoccupava di correggere i termini (probabilmente sbagliati) che abbiamo usato per descrivere i fatti in inglese, dopodiché ha detto "no, non c'è nessuno in corridoio" e non ha fatto assolutamente niente, dandoci indirettamente dei bugiardi. La prima sera, appena entrata in camera, ho fatto una doccia ed il sapone nel dispenser era vuoto. Si dispone di caffè gratuito che non viene mai rifornito perché la camera viene pulita solo su richiesta, altrimenti i cestini restano pieni, gli asciugamani sporchi, caffè, saponette ecc. non ricaricati.

2026-04-18 via Nuitee
D
d3ad586e433671e48de4345fe4d9a4c0 solo_traveller us
9
2026-04-17 via Nuitee
4
445d30cda64471b3ffadb84fdcb84316 solo_traveller us
10
2026-04-13 via Nuitee
D
Dahna family_with_children us
5
Pros:

Staff was friendly. Not very helpful though. Room was decent

Cons:

Had issues with booking.com

2026-04-11 via Nuitee
W
Whipple family_with_children us
9
2026-04-10 via Nuitee
V
Valentine couple us
10
2026-04-10 via Nuitee
F
Fabiana couple it
8
Bell
Pros:

Hotel bel posizionato
Camera molto ampia e pulita

Cons:

Colazione da migliorare
Nulla di salato né uova e nemmeno frutta

2026-04-04 via Nuitee
K
Kenneth couple us
10
2026-04-01 via Nuitee
Q
Quitian extended_group us
9
2026-03-31 via Nuitee
H
Holly family_with_children us
10
2026-03-31 via Nuitee
T
Truong Quang solo_traveller vn
9
Pros:

Good hotel.

2026-03-31 via Nuitee
T
Tom couple us
8
Enjoyed stay, would recommend to others.
Pros:

Breakfast had a good selection of items. Always ready on time. Staff friendly and attentive.

Cons:

Noisy dogs

2026-03-31 via Nuitee
J
Jasmine family_with_children us
10
2026-03-29 via Nuitee
E
Elizabeth solo_traveller us
10
Amazing room, sizable and well appointed. If I’m in the area again, I’m staying here!
Pros:

Beautiful room and a great price!

Cons:

All good.

2026-03-27 via Nuitee
E
Erin solo_traveller us
10
The staff was amazing. Parking was great for truck and trailer
2026-03-27 via Nuitee
A
Alexander solo_traveller us
10
2026-03-25 via Nuitee
A
Alexandra family_with_children us
10
2026-03-25 via Nuitee