Microtel Inn & Suites by Wyndham Rapid City

Hotels
Microtel Inns & Suites
8.2 (1382 reviews)
1740 Rapp Street , Rapid City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Polite staff
Good value for price
Clean room
Cons:
Issues with amenities
Rude service from some staff
Cleanliness concerns

Categories

Cleanliness
7.66
Mixed reviews, with mentions of cleanliness issues such as dirty pool and a bug found in the room.
Service
9.13
Many positive comments about the staff being friendly and helpful, but one review mentioned rude workers.
Location
8.67
Convenient location mentioned in a couple of reviews.
Room Quality
8.12
General satisfaction noted, but some reviews mentioned issues with beds and room preparation.
Amenities
7.65
Complaints regarding missing amenities like fruit and options for breakfast.
Value for Money
8.61
Good value mentioned for what was paid, several reviewers saw it as a steal for the price.
Food and Beverage
7.16
Continental breakfast was noted as lacking protein and variety, affecting overall satisfaction.
Overall Experience
8.63
Overall a decent experience but issues mentioned in specific areas led to mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:31

Property Description

Indulge in Relaxation
Experience comfort and convenience at Microtel Inn & Suites Rapid City with an indoor pool and hot tub to unwind after a day of exploring.

Start Your Day Right
Enjoy a complimentary continental breakfast featuring fresh fruit, muffins, and bagels each morning to fuel your adventures in Rapid City.

Convenient Amenities
Benefit from a 24-hour front desk, free WiFi, and free shuttle service to the airport for a stress-free stay.

Book now to experience the perfect blend of relaxation and convenience at Microtel Inn & Suites Rapid City.

Important information:

When traveling with pets, please note that an extra charge of USD 25 per pet, per night applies, maximum of three dogs per room, per night. We have an outside area for dogs to walk. Service animals are welcome.

Guests are required to show a photo ID and credit card upon check-in. Please note that all special requests are subject to availability and additional charges may apply.

Please inform Microtel Inn & Suites by Wyndham Rapid City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that this property does not accept cash payments.

We only accept major credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1382 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
W
William family_with_children us
10
2026-03-20 via Nuitee
D
Damion family_with_children us
10
Pros:

Quick easy access to the places I need to go around town.

Cons:

Nothing.

2026-03-19 via Nuitee
D
Damion family_with_children us
10
Pros:

Nice and quite exceptional services

Cons:

Nothing

2026-03-19 via Nuitee
N
Norma couple us
10
Really like the idea of them coming in and freshening our room each day and the housekeeping was very nice and very frie
Pros:

Cleanliness friendliness

2026-03-17 via Nuitee
G
Gregory couple us
9
Perfect place to spend a night on a long road trip
Pros:

Convenient. Clean, friendly, efficient

2026-03-16 via Nuitee
N
Norma couple us
10
Pros:

Very friendly atmosphere

2026-03-16 via Nuitee
E
Eefke extended_group us
7
2026-03-16 via Nuitee
K
Kenneth solo_traveller us
8
2026-03-16 via Nuitee
K
Kathleen couple us
3
Front desk staff rude.
Pros:

The property itself is fine. You get what you thought you were getting by looking at the photos and it was clean.

Cons:

As soon as we got there the gentleman at the front desk was rude, and very unwelcoming. Acted like he couldn’t be bothered to even talk to me. And then I was previously approved for an upgrade and when I got to my room and saw it wasn’t the suite, I came back and he told me I was approved yes- if they had the space. How does that even make sense? Why approve me? All in all the customer service was just down right atrocious and I wouldn’t recommend this place unless you somehow go on this guys day off. Also the water pressure sucks but whatever

2026-03-15 via Nuitee
Y
Yunhao solo_traveller cn
9
Pros:

Rooms offer great space with pretty good price

Cons:

Breakfast is too simple

2026-03-15 via Nuitee
A
Armstrong family_with_children us
1
Pros:

The rooms and the view

Cons:

How the staff treated us and how it took all our money away at two different times

2026-03-12 via Nuitee
M
McElwain couple us
9
2026-03-10 via Nuitee
E
Erica extended_group us
8
2026-03-10 via Nuitee
A
Andre family_with_children us
8
2026-03-08 via Nuitee
B
Barbara couple us
10
2026-03-07 via Nuitee
C
Carmen couple us
10
Muy buena
Pros:

Cons:

El
Desayuno

2026-03-06 via Nuitee
T
Taevon couple us
8
2026-03-06 via Nuitee
D
Denise couple us
8
2026-03-05 via Nuitee
B
Becerra extended_group us
8
Pros:

Location

Cons:

bathroom had no counter or towel racks
no closet, so had to hang clothes on pegs; or luggage rack, so had to lay suitcase on floor

2026-03-03 via Nuitee
D
Dylan solo_traveller us
7
Very nice
Pros:

Staff was friendly, rooms were very nice and well kept and it was quiet despite being quite full

Cons:

Little bit more of a breakfast option would be nice but nothing I couldn’t live with

2026-03-03 via Nuitee