Leonardo Royal Hotel London City - Tower of London

Hotels
Leonardo Hotels
8.8 (16404 reviews)
8-14 Cooper's Row , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great views and location
Cons:
Family room lacked a bath
Some noise from other guests

Categories

Cleanliness
8.35
Rooms were noted as clean but with some issues in the family room.
Service
9.65
Staff, especially Arnel, received repeated praise for outstanding service.
Location
9.15
The hotel is well-located with easy access to the tube and nearby attractions.
Room Quality
8.15
Rooms described as okay and comfortable, but some issues were noted regarding size.
Amenities
8.65
Amenities were satisfactory, including spa and breakfast offerings.
Value for Money
8.15
Prices were perceived as high, especially around holidays.
Food and Beverage
9.15
Breakfast was praised for variety and quality, and service was excellent.
Overall Experience
9.15
Overall positive experiences with some minor issues addressed by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:08

Property Description

Luxury Accommodation with Stunning Views

Spa and Leisure Facilities
Indulge in relaxation at the 25-metre swimming pool and spacious gym. Unwind further in the steam room and sauna, ensuring a rejuvenating stay.

Dining Excellence
Savor delectable dishes at Leo's Bar and Restaurant with a blend of tradition and modernity. Enjoy a wide array of drinks and snacks at Corvo Bar and Cafe for a delightful culinary experience.

Convenient Location and Discounts
Just steps away from Tower Hill Tube Station, explore London effortlessly. Benefit from a 10% discount on spa treatments in select rooms for a truly pampering escape.

Book now for an unforgettable stay at Leonardo Royal Hotel London City - Tower of London.

Important information:

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.

Guests are required to show a photo identification and credit card upon check-in.

When booking a room with breakfast included, please note it is a Full English breakfast.

Guests are welcome to use the Spa up until check out time.

Please note that children under 16 can use the swimming pool facilities during the following times and must be accompanied by an adult from Monday to Friday from 09:30 to 11:30, and from 14:30 to 16:30, and from 20:00 to 22:30. Saturday, Sunday, and Bank Holidays are unrestricted

When booking more than 10 rooms, different policies and conditions apply. The property will contact the guest following their reservation.

Special requests are subject to availability, and additional charges may apply.

Children under 16 are unable to use the jacuzzi, steam room or sauna.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.8
Based on 16404 reviews
Cleanliness: 8.35
Service: 9.65
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 9.15
Overall Experience: 9.15
H
H7031TFalexh Family
10
Great hotel for family
Pros:

Great Hotel for holidays and with family. We had a family room and staff was super kind and helpful. We got a room with amazing view on Tower and Tower Bridge. Tube is just 2 minutes away. Breakfast was perfect and Arnel Maria provided a warm welcome in morning. When in London would definitely come back.

2026-08-29 via Tripadvisor
C
catrionae157 Family London, England
10
Highly tecommended
Pros:

Lovely room. Friendly staff, especially Arnel who greeted us on our first visit to breakfast. He was friendly, attentive and remembered us. He showed us to a quieter table which was perfect. Thank you to all who made our stay so wonderful.

2026-08-29 via Tripadvisor
C
Chayenne family_with_children nl
9
2026-08-29 via Nuitee
F
Federico solo_traveller it
10
2026-08-29 via Nuitee
N
Natalie solo_traveller gb
9
2026-08-29 via Nuitee
S
Sabine solo_traveller de
9
Pros:

Die Lage des Hotels überhalb des Tower of London und direkt an der UBahn-Station Tower Hill war hervorragend! Innerhalb weniger Minuten war ein Teil der schönsten Sehenswürdigkeiten gut erreichbar.

Cons:

-

2026-08-29 via Nuitee
C
Chayenne solo_traveller nl
9
2026-08-29 via Nuitee
A
Antoinette solo_traveller gb
9
Pros:

The room was spacious and clean

Cons:

Everything is good..the pool water is cool, not warm
Definitelyrecommended. .

2026-08-29 via Nuitee
J
John couple gb
10
Brilliant trip
Pros:

Nice hotel, room was good and good location

2026-08-29 via Nuitee
J
Jesse couple us
9
Excellent hotel, great amenities, incredible location!
Pros:

Location, top tier, close to the tube, and major sites, and greet options for a connected cafe.

Also, the gym is massive for a hotel gym, and well equipped.

Cons:

Would have to really nitpick to find something worth writing here.

2026-08-29 via Nuitee
S
Seán couple ie
8
Prime location and nice facilities
Pros:

I always stay here when in London. The location is fantastic. You're seconds from the Tower Hill Underground station and have impressive views and sights just around the corner. The rooms are always clean and there's now even a self-service shop corner in the reception area so you can buy various bits at all hours. The bar staff are always quite friendly too. Nice coffee machine in the room too!

Cons:

I'm sure it's a tough job but the staff at reception are often unsmiling, slow to chat, and a little cold. I've begun to expect it every time I stay here.

2026-08-29 via Nuitee
A
Alexander family_with_children de
8
Great for family.
Pros:

Staff very kind and helpful - at reception, breakfast and room service. Great view from higher floors if available. Swimming pool offered nice relaxation after a day in city.

2026-08-29 via Nuitee
R
Roz couple gb
8
Comfortable stay but needs minor adjustments to be perfect
Pros:

Very convenient to Fenchurch street station. Room was excellent.

Cons:

Air conditioning was very very noisy, no working fridge to keep water cold. Not enough coffee pods in room. Hooks for towels in bathroom far too high. Mirror not suitable for where desk is.

2026-08-29 via Nuitee
9
946merlinet Family Ireland
8
Hospitality
Pros:

Location is very central.
Food was good staff BIpin who served us was extremely polite and friendly. Ensured we got everything we wanted.

2026-08-28 via Tripadvisor
V
vbenhur Family
10
Excellent experience
Pros:

We had a great experience at the breakfast. Arnel was very carefully and kind with our family.

2026-08-28 via Tripadvisor
F
FrequentFlier577743 Family
10
Great experience!
Pros:

This is our second visit to Leonardo and we loved both experiences. Starting with the view and finishing with the amazing breakfast spread and services! Special mention to Mr Arnel who was super helpful and polite. Will definitely come again an and recommend this hotel to everyone! Thank you

2026-08-28 via Tripadvisor
1
104almirad Solo travel Switzerland
10
Warm welcomed breakfast
Pros:

Very nice hotel and breakfast was very extensive. The personal was super friendly, especially Arnel. When I told him about my pineapple allergy he brought me a cup of fruits that were not touched by the same spoon as the pineapples. Very thoughtful.

2026-08-28 via Tripadvisor
S
Shavonne couple gb
5
Would still return as it was great value for the money
Pros:

Amazing location and great value for money. The pool is huge and very clean.

Cons:

There was food left in the fridge from previous guests , we had to ask reception three times before someone come to remove it

2026-08-28 via Nuitee
R
Richard solo_traveller at
9
2026-08-28 via Nuitee
H
Hervé family_with_children fr
8
2026-08-28 via Nuitee