Holiday Inn Express & Suites New Buffalo, MI by IHG

Hotels
•
Holiday Inn Express
8.4 (492 reviews)
11500 Holiday Drive , New Buffalo , us
+1 269-469-1400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Some staff attitude issues
Room quality concerns

Categories

Cleanliness
7.94
Mixed sentiments about cleanliness; praise for overall cleanliness but some complaints about specific issues.
Service
8.61
Generally friendly staff, although there were a few complaints about attitude from certain staff members.
Location
9.15
Consistently praised for its great location close to key areas.
Room Quality
7.6
Room quality varies; some complaints about outdated facilities and mattress comfort.
Amenities
8.13
Basic amenities are available, though some issues with functioning appliances noted.
Value for Money
8.49
Fair value for the price, though some guests feel certain aspects should be improved.
Food and Beverage
8.64
Generally good breakfast with a variety, but some complaints about selections.
Overall Experience
8.61
Overall enjoyable stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:24

Property Description

Convenient Location and Amenities

Located in New Buffalo, MI, the 2-star Holiday Inn Express & Suites offers free WiFi, an indoor pool, and a daily complimentary continental breakfast. Just a short drive from South Bend, guests can unwind in rooms equipped with a flat-screen TV, coffee maker, and cozy seating area. The property also boasts a fitness centre and 24-hour front desk for convenience.

Relaxing Stay

Guests can relax in the comfort of their private rooms featuring modern amenities and free toiletries. Whether visiting Michigan City or Valparaiso, this hotel provides a peaceful retreat for travelers seeking relaxation and convenience.

Book Your Stay Today

Experience comfort and convenience at Holiday Inn Express & Suites New Buffalo, MI. Book now for a memorable stay near Midway International Airport.

Important information:

Our renovations will be taking place throughout the month of May. Certain areas of the hotel, certain room types, certain floor numbers, and some hotel amenities may not be available during certain points of the renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.4
Based on 492 reviews
Cleanliness: 7.94
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.61
L
Lawrence • extended_group • us
8
2026-08-14 • via Nuitee
S
Smith • couple • us
10
Wouldn’t stay anywhere else, I have been to A LOT of hotels and this one is exceptional! Shawn in the breakfast area is
Pros:

Stay here all the time during the summer. Very nice location, the hotel is very clean, the breakfast is exceptional, and the staff is super! Everyone is always real nice to us when we come and we absolutely love it there.

Cons:

Nothing

2026-08-13 • via Nuitee
L
Lourissa • solo_traveller • us
10
2026-08-13 • via Nuitee
T
Tara • couple • us
8
Comfy and quiet
Pros:

Close to town. Comfy beds and loved the dove products.

2026-08-12 • via Nuitee
A
Ann Marie • extended_group • us
10
Pros:

Location was perfect!! Loved New Buffalo!
Staff was amazing, great breakfast, clean… would definitely recommend!

2026-08-11 • via Nuitee
G
Gail • family_with_children • us
5
Pros:

The breakfast was decent

Cons:

The hotel wasn’t very clean, the pool area was dark and felt unsafe, staff serving breakfast wasn’t very friendly.

2026-08-07 • via Nuitee
E
Ermal • family_with_children • us
10
2026-08-04 • via Nuitee
A
Alyssa • solo_traveller • us
7
2026-08-04 • via Nuitee
D
David • solo_traveller • us
9
2026-07-25 • via Nuitee
K
Karey • couple • us
8
This hotel has helpful employees with comfortable rooms, and with a short drive to beach.
Pros:

The hotel was clean and smelled nice. The employees were extremely helpful and polite. The pool and hot tub were both open till midnight which we appreciated. The free breakfast was decent enough.

Cons:

I was told the hotel was a 4-8min walk away from beach. It was quite a bit farther away than that. I would not have felt comfortable or safe walking to the beach from there.

2026-07-25 • via Nuitee
S
Sharon • extended_group • us
10
Very nice… close to where we were visiting.. staff friendly & helpful.. Sean at breakfast was very helpful and kind.
Pros:

Very convenient to town…

2026-07-23 • via Nuitee
L
Lisa • couple • us
9
Great!
Pros:

The property was conveniently located off the expressway and within minutes to downtown new Buffalo and the beach. I appreciate the location as it wasn’t in the middle of the congested downtown/beach area. My room was clean and very comfortable and the continental breakfast the next morning had a variety of foods that were delicious.

Cons:

My only concern was, I had asked for a 3 o’clock check-in and was told they could not accommodate that check-in was at four due to traffic. I ended up getting there at five and was told my room was not ready. The receptionist was very friendly and kind, but because I had rented through a third-party, they could not switch my room to a room that was ready. However, they did get the room cleaned very quickly, and I was allowed to check in without any hassle after that.

2026-07-18 • via Nuitee
M
Margaret • couple • us
10
Would definitely come back.
Pros:

Location to downtown and beach. We liked the morning breakfast. The bed was very comfortable.

2026-07-15 • via Nuitee
D
Deirdre • couple • us
10
2026-07-14 • via Nuitee
D
Diane • family_with_children • us
10
we had a great time love the pool and the Jacuzzi
Pros:

The amenities and and the breakfast

Cons:

no complaints

2026-07-11 • via Nuitee
V
VanMeter • solo_traveller • us
10
2026-07-09 • via Nuitee
W
William • couple • us
8
Very comfortable, nice breakfast, great staff.
Pros:

Great staff, overall very clean, nice bed.

2026-07-06 • via Nuitee
C
chase • couple • us
8
2026-07-04 • via Nuitee
J
Jane • solo_traveller • us
9
Pros:

Location & first floor request honored.

2026-07-04 • via Nuitee
J
Jamie • couple • us
8
Pros:

Very clean!!! Good breakfast!

2026-07-04 • via Nuitee