The Vault Hotel, WorldHotels Crafted

Hotels
•
WorldHotels Crafted Collection
8.8 (4571 reviews)
Stortorget 20 , Helsingborg , SE
+46 42 37 18 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent breakfast (many positive mentions)
Friendly, helpful staff
Central, convenient location
Beautiful design and atmosphere
Comfortable beds and good bathrooms
Cons:
Street noise and thin walls affecting sleep
Occasional odors reported (urine smell in one room; perfume in reception)
Some rooms are small and lighting can be dark
Hard to reach by phone (reported)
Isolated cleanliness lapse at breakfast (mold on fruit slice)

Categories

Cleanliness
7.8
Generally clean overall but several isolated issues reported (mold on a melon slice at breakfast; a room with a urine odor). Overall slightly below the hotel's otherwise high standards.
Service
9.4
Consistently praised: staff described as very friendly, super sweet and helpful, excellent breakfast service and welcoming reception. Few minor notes (one staff described as brusque; difficulty reaching reception by phone).
Location
9
Centrally located and repeatedly described as a great location, though several guests noted street noise from the city and nearby bars.
Room Quality
8.4
Rooms praised for design, comfortable beds, large bathrooms and good showers; some drawbacks: small rooms in places, dark lighting, drafts/cold in bathrooms and occasional noise through walls.
Amenities
8.6
Good on-site restaurant and breakfast offerings, attractive design features and a well-equipped bathroom cited; minor practical omissions noted (e.g., no towel hanger).
Value for Money
9
Multiple mentions of good price and satisfaction with upgrades and overall value; guests feel the hotel delivers strong value for its central location and design.
Food and Beverage
9.6
Outstanding breakfast repeatedly praised (bread, marmalade, coffee service); restaurant and specific dishes (fish) highlighted positively. Isolated negative: one guest noted mold on a melon slice.
Overall Experience
8.6
Strongly positive overall — charming, stylish atmosphere and warm staff lead to many delighted guests. A few practical negatives (noise, occasional odors, lighting/drafts) slightly reduce the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Historic Charm and Modern Comfort

Luxurious Rooms and Amenities
The Vault Hotel, WorldHotels Crafted offers rooms with high ceilings, large windows, and flat-screen TVs. Enjoy a comfortable stay with all the modern conveniences.

Vibrant Lobby Atmosphere
Experience the bustling ambiance of the hotel's lobby, the heart of the property. Unwind with a glass of champagne and immerse yourself in the lively atmosphere.

Prime Location
Centrally located near iconic landmarks like Kärnan Tower and Stortorget Square, this hotel is perfect for exploring Helsingborg. With the harbor, Central Station, and City Hall just a short walk away, convenience is at your doorstep.

Book your stay at The Vault Hotel, WorldHotels Crafted for a memorable and luxurious experience.

Important information:

Guests under the age of 20 can only check in if traveling as part of a family.

Please note that The Vault Hotel does not accept cash payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGH

Location

Guest Reviews

8.8
Based on 4571 reviews
Cleanliness: 7.8
Service: 9.4
Location: 9
Room Quality: 8.4
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9.6
Overall Experience: 8.6
O
Olle • extended_group • se
8
Fräscht och trevligt hotell till bra pris i centrum
Pros:

Bra läge, skön miljö

Cons:

Lyhört, störigt stök från gatan utanför

2026-10-31 • via Nuitee
B
Britt-Marie • couple • se
9
2026-10-31 • via Nuitee
A
Anna • solo_traveller • se
9
2026-10-31 • via Nuitee
J
Jenny • couple • se
10
Hotellet ingav ett lugn och harmoni med trevlig personal.
Pros:

Alltihop. Rummet var så fint, jag tyckte om att toaletten var i ett separat rum inne i badrummet. Personalen var trevlig och restaurangen serverade en fantastiskt god fiskrätt.

2026-10-30 • via Nuitee
W
Wahidur • couple • se
10
2026-10-30 • via Nuitee
M
marjer • couple • se
8
Pros:

Läget, sängen, frukosten och vänlig personal.

Cons:

Det var lite mörkt i rummet men också i korrioren.

2026-10-30 • via Nuitee
M
Magnus • extended_group • se
10
Pros:

jättebra Frukost ,bra rum .

Cons:

Belysning lite mörk på rummet.

2026-10-29 • via Nuitee
W
Widholm • couple • se
8
2026-10-29 • via Nuitee
L
Line • solo_traveller • dk
10
Comfort and good quality in beautiful surroundings
Pros:

A very beautiful little room (single) with every I needed. Comfortable bed, big bathroom, good shower - all wrapped up in a beautiful design.

The breakfast was delicious!

And the staff were all super sweet and helpful.

2026-10-29 • via Nuitee
E
Elisabet • couple • se
10
Pros:

Mysig miljö och fantastisk frukost

2026-10-29 • via Nuitee
A
Agne • couple • se
9
Pros:

"Vacker frukost" . Trevlig personal som gick runt och serverade påfyllning av kaffe .

2026-10-28 • via Nuitee
S
Sven • couple • se
10
2026-10-28 • via Nuitee
L
Lena • couple • se
10
Pros:

Mycket bra frukost och superbra frukostvärdinna

2026-10-27 • via Nuitee
P
Patrik • solo_traveller • se
9
2026-10-27 • via Nuitee
P
Per • couple • se
9
2026-10-26 • via Nuitee
S
Søren • couple • dk
10
Pros:

Værelset. Stemningen. Personalet. Alt var helt i top.

2026-10-25 • via Nuitee
S
Sumin • couple • dk
8
2026-10-25 • via Nuitee
E
Emelie • couple • se
9
Pros:

Designen och läget. Skön säng. Lugn och bra frukost.

Cons:

Inget hänge på handdukarna. Ganska litet rum.

2026-10-25 • via Nuitee
M
Magnus • couple • se
8
Pros:

Personalen ++++++

Cons:

Svårt att komma fram på tfn

2026-10-25 • via Nuitee
L
Leif • couple • se
8
2026-10-25 • via Nuitee