Stella Swiss Quality Hotel

Hotels
•
Swiss Quality Hotels
8.6 (951 reviews)
General-Guisan-Strasse 2 , Interlaken , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location
Cons:
Missing basic amenities
Mixed feelings about breakfast

Categories

Cleanliness
8.43
Overall sentiment suggests cleanliness is generally good but with some minor concerns raised, hence a slightly lower score.
Service
8.9
Positive comments about helpful staff indicate high service quality.
Location
8.94
Several reviews highlight the convenient location near the train station and local attractions.
Room Quality
8.69
Mixed sentiments with many positive remarks about comfort and aesthetics.
Amenities
8.32
Some amenities noted as lacking, such as kettle and tissues, resulting in a lower score.
Value for Money
8.28
Concerns expressed about the perceived value, especially regarding charged mineral water.
Food and Beverage
8.53
Breakfast received mixed reviews, impacting its overall score slightly.
Overall Experience
8.7
Despite some negatives, the overall experience appears satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Unique Family-Run Property
Experience the charm of the Stella Swiss Quality Hotel, a family-run gem in Interlaken. With a rich history spanning 3 generations, our hotel offers a cozy retreat just a stone's throw away from the city center.

Tailored Room Experience
Indulge in our thoughtfully designed rooms, each offering a unique size and layout. Enjoy the comfort of complimentary bathrobes, soft bath towels, and cozy slippers, ensuring a relaxing stay for every guest.

Ideal Location for Outdoor Adventures
Nestled in the breathtaking Jungfrau region, our hotel is the perfect starting point for unforgettable hiking excursions and thrilling skiing escapades. Immerse yourself in nature's beauty while enjoying the convenience of our top-notch amenities.

Ready to embark on a memorable Swiss getaway? Book your stay at Stella Swiss Quality Hotel now!

Important information:

Please inform the hotel if you are traveling with children and include their age.

If you expect to arrive after midnight, please inform Stella Swiss Quality Hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 15 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 951 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.94
Room Quality: 8.69
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.7
R
Radek • extended_group • cz
9
2026-07-04 • via Nuitee
S
Souza • solo_traveller • br
10
Pros:

Quarto muito bom e excelente localização

2026-07-02 • via Nuitee
R
Raudaskoski • solo_traveller • no
7
2026-07-01 • via Nuitee
A
abhinav • family_with_children • in
9
Awesome stay
Pros:

Overall ambience, excellent location, facilities as well amneties are really great!! We really enjoyed our stay. They have AC in their rooms as well which I really liked.

Cons:

Breakfast could have been better. Very Limited options.

2026-06-30 • via Nuitee
D
Dijana • couple • ch
8
Pros:

Proximité du centre

Cons:

Hôtel vieillot et désuet, le prix est orbital pour une chambre des années 70. Les professionnels du tourisme arnaquent les touristes à cause de La sûr fréquentation

2026-06-30 • via Nuitee
C
Cosimo • solo_traveller • fr
9
Pros:

Sehr gutes Frühstück. Zentrale Lage. Freundliches Personal. Sehr sauber und gepflegt.

2026-06-29 • via Nuitee
H
Heba • extended_group • jo
10
Pros:

Very nice

Cons:

Nothing

2026-06-28 • via Nuitee
A
Angela • couple • br
10
Perfeita
Pros:

Limpeza e proximidade

Cons:

Não tenho nada a declarar

2026-06-22 • via Nuitee
S
sorin • couple • gb
10
Rahatlıkla konaklayabilirsiniz.
Pros:

Balkonu vardı.

Cons:

Fiyatı biraz pahalı.

2026-06-22 • via Nuitee
J
Jenny • family_with_children • us
8
Great location, terrible beds
Pros:

The location was great with lots of good restaurants near by. It is really close to one of the train stations but not the other so take that into consideration. We had beautiful views and a large room to share with our 2 sons.

Cons:

The beds were not very comfortable. The boys shared a hideabed and were absolutely miserable both nights. Not ideal.

2026-06-22 • via Nuitee
R
Rizwan • couple • pk
9
2026-06-20 • via Nuitee
R
Rizwan • couple • pk
9
2026-06-20 • via Nuitee
F
Faye • extended_group • us
10
Nice little hotel
Pros:

I like their tea/coffee room.

2026-06-19 • via Nuitee
R
Ritesh • family_with_children • us
7
Great location, friendly staff, and comfortable accommodations, but the room did not match the renov
Pros:

Excellent location, close to everything we wanted to see and do. The breakfast was good with a nice variety of options, and the room was clean, spacious, and comfortable. The staff was very friendly and helpful throughout our stay, especially Nick at the front desk, who went above and beyond to make us feel welcome and assist with any questions we had. I would gladly stay here again.

Cons:

The hotel should do a better job of distinguishing between renovated and non-renovated rooms in its online listings. The photos on Booking.com primarily show the updated rooms, but we were assigned a room on the first floor that had not been renovated. The room was clean, but it did not match the expectations set by the photos.

2026-06-19 • via Nuitee
D
DiscoAfrica • Family • Culebra, Puerto Rico
10
Fantastic experience great Hotel highly recommended
Pros:

Wow, what an amazing experience that. From fantastic Staff to Great breakfast to really nice views and location. Everything was just perfect. There was also a great swimming pool inside that we used one of the days. Just absolutely amazing.

2026-06-16 • via Tripadvisor
N
Nicolas • solo_traveller • ch
8
Pros:

Globalement le tout

Cons:

Manque de choix au petit déjeuner pour ma femme végétarienne, du poisson aurait ete apprécié par exemple

2026-06-16 • via Nuitee
A
Ashokkumar • solo_traveller • ae
9
Pros:

Location

Cons:

Room size

2026-06-15 • via Nuitee
M
Myriam • couple • ca
9
2026-06-14 • via Nuitee
Y
YUSHENG • couple • cn
10
非常满意
Pros:

位置优越，离西站距离不远，走路约10分钟，离镇中心也只有几分钟路程，设施完善，服务也不错，值得推荐！

2026-06-12 • via Nuitee
A
Antonio • family_with_children • br
10
Ótima Opção com boa localização
Pros:

Excelente localização com bom café da manhã. Ótimo atendimento da Recepção, sempre pronto a nos ajudar...

2026-06-11 • via Nuitee