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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Golf course
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Hammam
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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ATM/cash machine on site
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Indoor pool
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Kid-friendly buffet
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
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Happy hour
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Polana Serena Hotel in Maputo offers elegant rooms equipped with modern amenities such as a TV, air conditioning, and a minibar. The private bathrooms are stocked with complimentary toiletries and a hairdryer, ensuring a comfortable stay for guests.
Relaxation and Recreation
Guests can unwind at the outdoor pool, rejuvenate at the spa, or stay active at the fitness centre. For those seeking entertainment, the hotel provides various activities including bowling. Whether for leisure or business, the meeting facilities cater to all needs.
Convenience and Connectivity
With free WiFi access and airport transfer services, Polana Serena Hotel ensures a seamless experience for travelers. Located just 7 km from Maputo International Airport, the hotel offers convenience and connectivity for a stress-free stay.
Book your stay at Polana Serena Hotel for a memorable experience in Maputo.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excellent staff
Excellent property
I loved the garden, pool and a restaurant.
I had a room with sea view.
I have only plusses to give
And I am coming back for sure.
No minuses
Fabulous breakfast!
Check in took too long for us as we were allocated rooms in the new concrete wing of the hotel whereas the reason we booked at Polana was to enjoy the old works charm. We were moved but really communication should have been better at check in. Frustrating as we only had a short afternoon to enjoy the hotel before moving on early the next morning.
The Polana is a special place for both my husband and me. Every time we visit Mozambique, we find time to stay for at least a night or two. Every space is gorgeous. The service is exceptional. The food and drinks are A+. The spa is perfect. The view is amazing. We even got to watch the FIFA World Cup finals live! We wish we could afford to live there lol
It is expensive. Not just the room, but any food and drink that aren't included with the room. The free areas of the spa are amazing, but booking a short massage was pricey.
Staff friendly and helpful. Breakfast was good
Hotel could do with some maintenance, especially around the pool and the pool itself with broken tiles falling off. They were setting up for a function while we were there and nobody was allowed to use the pool or area around there. Would have been nice for them to let guests know who were checking in. No milk in bar fridge to make tea or coffee, even when we asked for milk to add to our tea when we ordered on the patio, it was almost unheard of
Wide variety to suit all dietary needs
Coffee is not fabulous tho
Rooms are a little tired
Fantástico hotel en el área de las embajadas de Maputo. Es una zona muy segura, el hotel está muy limpio, tiene gimnasio, spa y el personal es muy rápido y atento. El área de la piscina es preciosa. La habitación me pareció comodísima, con balcón y vistas al mar. No probé el desayuno
Por decir algo, algunos platos un poco caros para la cantidad que ofrecen pero en general muy bien
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