Hyatt Regency Jacksonville Riverfront

Hotels
•
Hyatt Regency
8.7 (2100 reviews)
225 East Coastline Drive , Jacksonville , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Comfortable beds
Cons:
Cleanliness issues
Room might be dated
High parking fees

Categories

Cleanliness
7.95
There were complaints about hair in the bathtub and a musty smell in the room.
Service
9.45
Customer service was frequently praised as wonderful and helpful.
Location
9.45
The location was highlighted for its convenience and proximity to New Year Eve activities.
Room Quality
7.45
Rooms were described as dated with issues like flat pillows and overall mediocre quality.
Amenities
8.95
The hotel offers a range of amenities including a rooftop pool and various dining options.
Value for Money
8.45
Parking costs were noted as high for the convenience provided.
Food and Beverage
8.95
The food quality received mixed reviews; however, buffet breakfast was generally well-received.
Overall Experience
8.95
Despite some issues, many guests expressed a desire to return for their next stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:44

Property Description

Luxurious Riverfront Location

Rooftop Pool and Free WiFi
The Hyatt Regency Jacksonville boasts a rooftop pool with stunning views of the St. Johns River, offering guests a relaxing and refreshing escape. Stay connected with complimentary WiFi throughout the property, ensuring you are always connected during your stay.

Dining Excellence
Indulge in a culinary journey with three dining options, including Market - open 24/7 for your convenience, and SHOR Seafood Grill and Tavern, offering delectable regional seafood dishes. Savor freshly brewed coffee, pastries, and a variety of snacks and meals to satisfy your cravings anytime.

Experience the epitome of comfort and convenience at the Hyatt Regency Jacksonville Riverfront. Book now for an unforgettable stay at this premier hotel destination.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 29 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 2100 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
M
Mihailo • solo_traveller • rs
7
2026-05-22 • via Nuitee
E
Ellen • solo_traveller • us
8
2026-05-21 • via Nuitee
F
Francisco Brandao Junior • family_with_children • br
8
2026-05-21 • via Nuitee
T
Tessie • couple • us
9
Great experience staff was great
Pros:

Location was great and great restaurants

2026-05-17 • via Nuitee
H
Hanna • couple • us
10
2026-05-17 • via Nuitee
C
Caitlyn • family_with_children • us
7
The staff was great, the location was great. The view from our room was beautiful!
Pros:

the location for what we were going to do was great.

Cons:

For the money i paid for one night i would’ve expected to at least have a microwave in the room.

2026-05-15 • via Nuitee
D
daniel • solo_traveller • us
7
Cons:

Car valet service was abysmal on Saturday
Also no umbrellas for guests is ridiculous for a property like this

2026-05-11 • via Nuitee
T
Tora • couple • us
10
2026-05-11 • via Nuitee
P
Pauline • family_with_children • us
10
Me and my three grandsons had a short stay at this hotel while attending an event at the Vystar arena. The hotels amenit
Pros:

Fantastic location. From the valet, easy check in, and housekeeping, everything was excellent.

Cons:

I couldn’t find anything to dislike. I will definitely be staying at this hotel again when visiting Jacksonville.

2026-05-10 • via Nuitee
W
Wayne • couple • us
9
2026-05-09 • via Nuitee
W
Wayne • couple • us
9
2026-05-09 • via Nuitee
H
Hamilton • couple • us
9
Awsome stay
Pros:

The view, bldg security

Cons:

WiFi

2026-05-08 • via Nuitee
D
Darwin • couple • us
10
2026-05-04 • via Nuitee
L
LETICIA • solo_traveller • us
10
Pros:

La ubicacion y las expectaculares vistas

2026-05-04 • via Nuitee
H
Hassane • couple • us
10
Pros:

Cleaning, location and the restaurants inside.

Cons:

Nothing

2026-05-03 • via Nuitee
M
Meriann • couple • us
8
2026-05-02 • via Nuitee
S
Sieglinde • couple • de
8
Schönes Hotel für ein paar Tage
Pros:

Sehr schöner Blick auf die Skyline

2026-04-29 • via Nuitee
R
Rolando • extended_group • gt
9
Recomendable y Céntrico
Pros:

La atención de su gente!
Especialmente restaurante, bar y limpieza

Cons:

Algo ruidoso por la cantidad de eventos

2026-04-27 • via Nuitee
C
Cedric • couple • us
10
2026-04-27 • via Nuitee
B
brycelin • couple • ca
9
2026-04-26 • via Nuitee