Staybridge Suites Peoria Downtown by IHG

Hotels
•
Staybridge Suites
6.2 (283 reviews)
300 West Romeo B Garrett Avenue , Peoria , US
+1 309-673-7829

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Comfortable beds
Kitchen supplies in room
Convenient proximity to event venues
Social hour
Cons:
Indoor pool closed/under construction and often not disclosed
Pool advertised on website but unavailable
Prepaid guest refused due to local address; rude manager reported
Breakfast buffet not refilled regularly / later weekend start time
No ice machine
Pet odor in one room
Toilet flush mechanism issue in one room
Limited late-night dining options

Categories

Cleanliness
7.5
Multiple reviewers said the property, rooms and beds were clean and comfortable; several comments explicitly praise cleanliness.
Service
7
Mostly positive mentions of friendly, accommodating staff and good customer service, though one report of a rude manager who refused a prepaid guest lowered the score.
Location
7.5
Several guests noted convenient proximity to event venues (Prairie Alliance Theater, convention center) and general good location; limited late-night dining options mentioned.
Room Quality
6.5
Rooms described as comfortable with good bedding and kitchen supplies for some; isolated issues reported (pet odor in one room, a toilet flush mechanism problem).
Amenities
3
Significant negative sentiment: the indoor pool was repeatedly reported closed/under construction (in some cases for an extended period) and guests were not consistently notified; missing ice machine noted.
Value for Money
5
Mixed impressions: breakfast and cleanliness support value, but surprises like the closed pool (contrary to website) and a refused prepaid guest reduced perceived value.
Food and Beverage
6.5
Breakfast generally praised (hot breakfast, variety), but some complaints about buffet not being refilled regularly and later start times on weekends.
Overall Experience
6.6
A mix of positive stays (clean, comfortable, friendly staff, good breakfast) and significant negatives (pool closure, occasional poor management interaction) leads to a modest overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Suites with Full Kitchen
Experience the ultimate comfort at Staybridge Suites Peoria Downtown, where our spacious suites with full kitchens provide the perfect home away from home. Enjoy the convenience of having your own kitchen to prepare meals during your stay.

Relaxation and Recreation
Unwind and rejuvenate in our heated indoor pool and hot tub, or stay active in our well-equipped fitness center. Whether you prefer a leisurely swim or an invigorating workout, we have the amenities to cater to your relaxation and fitness needs.

Prime Location and Nearby Attractions
Located in the heart of Peoria city center, our hotel is just a short walk from Peoria Civic Center and close to various attractions like Caterpillar World Headquarters and Peoria Lake. Explore the best of Peoria with ease during your stay at Staybridge Suites Peoria Downtown.

Book now for an unforgettable stay at Staybridge Suites Peoria Downtown!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 3, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 283 reviews
Cleanliness: 7.5
Service: 7
Location: 7.5
Room Quality: 6.5
Amenities: 3
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 6.6
C
Charnelle • family_with_children • us
5
Convenient location, but poor facilities and rule enforcement of no smoking.
Pros:

I liked that it was in close vicinity to where we needed to be and that we were able to get a suite, which made it easier to stay with kids.

Cons:

The toilet almost overflowed once after flushing (it flushed and then the water came back up almost to the top) and then it did overflow at 430am (same process, it flushed and then the water came immediately back up and overflowed all over the bathroom floor). It looked like this isn’t the first time it’s happened, based on the damage to the bottom of the bathroom door and to all the cracked and missing grout in the tiles. Also, it’s no smoking, yet we had to stuff the bottom of the main door with a towel to help prevent the overwhelming smell of pot smoke from coming in.

2026-11-07 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

I loved the property. It was very nice and clean.

Cons:

The pool wasn’t available but I was there for a concert.

2026-11-05 • via Nuitee
C
Crozier • extended_group • us
9
Pros:

Social hour and breakfast

Cons:

The pool was closed and wasn't told ahead of booking.

2026-10-20 • via Nuitee
C
Carm • couple • us
3
2026-10-13 • via Nuitee
M
Margo • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Shelbi • couple • us
10
2026-09-14 • via Nuitee
S
Staci • couple • us
7
Pros:

The property was clean and the staff was friendly.

Cons:

The pool was under construction and we were not notified of this at booking or prior to staying. My husband and I were there for an overnight getaway for his birthday. It would have been nice to have a pool.

2026-09-14 • via Nuitee
L
loretta • couple • us
9
Positive experience, would stay again if we had another event at the Prairie Alliance Theater.
Pros:

The hotel was clean and the bed was extremely comfortable. Kitchen area had all the supplies we needed during our stay. We were very pleased that the hotel was within walking distance to the Prairie Alliance Theater which was the reason for our stay in this area.

Cons:

One thing that was a downside to our stay was that the indoor pool was closed for repairs; however, we did know this before booking our stay. We did not have great luck finding dining experiences late night as most closed early or others were not in the best location.

2026-09-08 • via Nuitee
J
Joshua • solo_traveller • us
1
We were not allowed to stay as we had a Peoria address
Pros:

Nothing even though we were prepaid the property refused us as we have a Peoria address We then had to stay elsewhere Manager was rude Nowhere on booking does this say that they had this policy Request a refund

2026-08-11 • via Nuitee
R
Robert • couple • us
4
We have stayed at this Stay Bridge many times. This was our worst experience to date.
Pros:

The breakfast was good. It provided many choices.

Cons:

We chose Stay Bridge because the Website said they was a pool. However, upon arriving we learned if has been closed for a year!

2026-08-04 • via Nuitee
E
Erin • family_with_children • us
10
It was a great stay from check in to check out. No issues. Everyone was very kind and helpful
Pros:

Very clean. Friendly employees. Great breakfast. Close to where we needed to be

Cons:

NA

2026-08-03 • via Nuitee
C
Chataqua • family_with_children • us
10
2026-07-09 • via Nuitee
J
Julie • solo_traveller • us
7
Pros:

Proximity to our event
Room was clean and comfortable

Cons:

Breakfast buffet was not refilled regularly.
No ice machine

2026-06-22 • via Nuitee
O
Olivier • solo_traveller • ch
5
2026-06-15 • via Nuitee
J
Jacob • extended_group • us
9
Pleasant with accommodating staff and understanding staff.
Pros:

The facility was clean and in a good area. Across the street from the convention center as well.

Cons:

The room I was in is an exception that the nob to flush the toilet didn’t have enough tension to properly lift the seal inside to flush the toilet, but I managed by lifting the back cover and lifting the arm it’s attacked too to do it manually. It’s a very simple fix I doubt it will be a problem by the time I return.

2026-06-01 • via Nuitee
S
Scarlene • solo_traveller • us
9
Pros:

Customer service was good

Cons:

My room had a pet order.

2026-05-21 • via Nuitee
J
Jennifer • family_with_children • us
8
Would stay again!
Pros:

Location good. Room clean.

Cons:

Hot breakfast begins later on weekends. Pool
Closed for renovations.

2026-05-17 • via Nuitee
D
Delores • family_with_children • us
8
2026-05-11 • via Nuitee
R
Rayce • couple • us
10
Very easy to find and drive to!
Pros:

I thought the property was a very nice and convenient location.

Cons:

I did not like the landscaping… plants in the window when we pulled in. I felt bad for anyone close to exit doors. The doors slammed hard if you didn’t hold them.

2026-05-01 • via Nuitee
B
B COOPER • solo_traveller • us
5
Pros:

We loved the staff and the room was very beautiful. Very close to the things we wanted to do while we stayed.

Cons:

I remember signing papers from times for noise but the hallway on our floor was loud all the way up til midnight. Didn't enjoy that at all.

2026-04-29 • via Nuitee