Staybridge Suites Peoria Downtown by IHG

Hotels
Staybridge Suites
7.6 (395 reviews)
300 West Romeo B Garrett Avenue , Peoria , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable stay
Good location
Great breakfast
Cons:
Pool closed
Dirty rooms
Poor customer service

Categories

Cleanliness
5.3
Several reviews mentioned dirty rooms, a filthy toilet, and unclean silverware.
Service
7.77
Mixed feedback with some reports of poor customer service, especially regarding maintenance and cleaning.
Location
9.8
Positive remarks on the close proximity to venues and civic center.
Room Quality
7.26
Disappointments mentioned about broken items and heater issues in rooms.
Amenities
6.29
Negative comments regarding the unavailability of the pool and other broken amenities.
Value for Money
7.25
High prices criticized considering the lack of adequate service and cleanliness.
Food and Beverage
8.29
Breakfast was mentioned positively, but dining experience was marred by using paper plates.
Overall Experience
8.87
Mixed overall sentiment, with some aspects appreciated but significant issues experienced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:24

Property Description

Luxurious Suites with Full Kitchen
Experience the ultimate comfort at Staybridge Suites Peoria Downtown, where our spacious suites with full kitchens provide the perfect home away from home. Enjoy the convenience of having your own kitchen to prepare meals during your stay.

Relaxation and Recreation
Unwind and rejuvenate in our heated indoor pool and hot tub, or stay active in our well-equipped fitness center. Whether you prefer a leisurely swim or an invigorating workout, we have the amenities to cater to your relaxation and fitness needs.

Prime Location and Nearby Attractions
Located in the heart of Peoria city center, our hotel is just a short walk from Peoria Civic Center and close to various attractions like Caterpillar World Headquarters and Peoria Lake. Explore the best of Peoria with ease during your stay at Staybridge Suites Peoria Downtown.

Book now for an unforgettable stay at Staybridge Suites Peoria Downtown!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 3, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 395 reviews
Cleanliness: 5.3
Service: 7.77
Location: 9.8
Room Quality: 7.26
Amenities: 6.29
Value for Money: 7.25
Food and Beverage: 8.29
Overall Experience: 8.87
J
Joshua solo_traveller us
1
We were not allowed to stay as we had a Peoria address
Pros:

Nothing even though we were prepaid the property refused us as we have a Peoria address We then had to stay elsewhere Manager was rude Nowhere on booking does this say that they had this policy Request a refund

2026-08-11 via Nuitee
R
Robert couple us
4
We have stayed at this Stay Bridge many times. This was our worst experience to date.
Pros:

The breakfast was good. It provided many choices.

Cons:

We chose Stay Bridge because the Website said they was a pool. However, upon arriving we learned if has been closed for a year!

2026-08-04 via Nuitee
E
Erin family_with_children us
10
It was a great stay from check in to check out. No issues. Everyone was very kind and helpful
Pros:

Very clean. Friendly employees. Great breakfast. Close to where we needed to be

Cons:

NA

2026-08-03 via Nuitee
C
Chataqua family_with_children us
10
2026-07-09 via Nuitee
J
Julie solo_traveller us
7
Pros:

Proximity to our event
Room was clean and comfortable

Cons:

Breakfast buffet was not refilled regularly.
No ice machine

2026-06-22 via Nuitee
O
Olivier solo_traveller ch
5
2026-06-15 via Nuitee
J
Jacob extended_group us
9
Pleasant with accommodating staff and understanding staff.
Pros:

The facility was clean and in a good area. Across the street from the convention center as well.

Cons:

The room I was in is an exception that the nob to flush the toilet didn’t have enough tension to properly lift the seal inside to flush the toilet, but I managed by lifting the back cover and lifting the arm it’s attacked too to do it manually. It’s a very simple fix I doubt it will be a problem by the time I return.

2026-06-01 via Nuitee
S
Scarlene solo_traveller us
9
Pros:

Customer service was good

Cons:

My room had a pet order.

2026-05-21 via Nuitee
J
Jennifer family_with_children us
8
Would stay again!
Pros:

Location good. Room clean.

Cons:

Hot breakfast begins later on weekends. Pool
Closed for renovations.

2026-05-17 via Nuitee
D
Delores family_with_children us
8
2026-05-11 via Nuitee
R
Rayce couple us
10
Very easy to find and drive to!
Pros:

I thought the property was a very nice and convenient location.

Cons:

I did not like the landscaping… plants in the window when we pulled in. I felt bad for anyone close to exit doors. The doors slammed hard if you didn’t hold them.

2026-05-01 via Nuitee
B
B COOPER solo_traveller us
5
Pros:

We loved the staff and the room was very beautiful. Very close to the things we wanted to do while we stayed.

Cons:

I remember signing papers from times for noise but the hallway on our floor was loud all the way up til midnight. Didn't enjoy that at all.

2026-04-29 via Nuitee
T
Tyree couple us
2
2026-04-27 via Nuitee
K
Kimberly family_with_children us
5
Fair, too pricey
Pros:

Coffee was good

Cons:

Milk dispenser was not working and couldn't get milk

2026-04-16 via Nuitee
A
Angela extended_group us
8
It was a nice getaway.
Pros:

The breakfast was very good. I liked the variety of options.

Cons:

The pool being under renovation was disappointing to my friend. It would be good to note that on your website.

2026-04-13 via Nuitee
T
Thorpe couple us
9
Pros:

Quiet, clean, front desk very friendly. Housekeeping was also polite when checking on me in the morning

2026-04-05 via Nuitee
J
Jeralyn solo_traveller us
7
Convenient location
Pros:

I liked the full kitchen, the room layout and the breakfast selections

Cons:

The pool was not open and the breakfast started too late. I was not given coffee packs that worked in the full size coffee pot

2026-03-28 via Nuitee
A
andrew solo_traveller us
9
Pros:

The people making the breakfast were exception at their task

2026-03-25 via Nuitee
K
Kristin family_with_children us
10
2026-03-23 via Nuitee
J
Joseph family_with_children us
1
Pros:

It was near my concert

Cons:

Theo over charged me waiting for them to return my money

2026-03-09 via Nuitee