Staybridge Suites West Des Moines by IHG

Hotels
•
Staybridge Suites
7.8 (96 reviews)
6905 Lake Drive , West Des Moines , US
+1 515-223-0000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Renovated rooms
Very comfy rooms
Friendly/great staff
Quiet, close to restaurants and shopping
Mini-kitchens in rooms
Happy hour / scones
Clean appearance after renovation
Cons:
Bugs in rooms (ants, small black bugs)
AC leaks and inadequate AC in some rooms
Dishwasher/odor issues
Breakfast sometimes ran out/not restocked
Pool, hot tub and workout room reported down
Maintenance problems (broken latch, tub caulking, no tub stopper)
Perceived as overpriced / poor value for the brand
Only one elevator

Categories

Cleanliness
6
Mixed: some praise for renovation and 'very comfy' rooms, but multiple reports of bugs (ants and small black bugs), an AC leak soaking the floor, dishwasher odor, and tub caulking issues.
Service
9.2
Generally strong: staff repeatedly described as very friendly and 'great'; some operational lapses (breakfast not restocked) slightly reduce the score.
Location
8.8
Positive: noted as quiet and conveniently close to restaurants and shopping.
Room Quality
7.5
Mixed but decent: rooms described as renovated, comfy with mini-kitchens, though some guests found rooms cramped and reported maintenance issues (broken latch, inadequate AC).
Amenities
8
Generally good: mini-kitchens and happy hour noted, but key facilities (pool, hot tub, workout room) were reported down and breakfast service was inconsistent.
Value for Money
6
Negative: at least one guest called the property overpriced and substandard for the brand; multiple comments indicate value concerns.
Food and Beverage
8
Mixed-positive: some guests praised the breakfast, scones and happy hour, but there were reports of breakfast items not being restocked and a dishwasher/food-odor issue.
Overall Experience
8.9
Generally favorable due to renovations, comfortable rooms, friendly staff and good location, tempered by maintenance, cleanliness and value issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Indulge in Comfort and Convenience

Luxurious Suites with Full Kitchen
Enjoy the convenience of a full kitchen in every suite, complete with a dishwasher and cookware for a comfortable stay.

Relaxation and Recreation
Unwind in the indoor pool, hot tub, or fitness centre during your stay. BBQ facilities and a free guest reception add to the relaxation experience.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, hot buffet breakfast, and on-site launderette facilities. Explore nearby attractions like the Iowa State Capitol and Des Moines International Airport.

Book your stay now at Staybridge Suites West Des Moines for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

7.8
Based on 96 reviews
Cleanliness: 6
Service: 9.2
Location: 8.8
Room Quality: 7.5
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 8.9
D
Debra • solo_traveller • us
10
Pros:

Everything has been renovated and the place looks great. The rooms are very comfy.

2026-09-13 • via Nuitee
S
Scott • family_with_children • us
10
Good breakfast and a quiet place that’s close to restaurants and shopping
Pros:

Clean with a great staff

Cons:

1 elevator

2026-09-10 • via Nuitee
A
Amber • solo_traveller • us
7
Pros:

Happy hour

Cons:

My rooms ac leaked and the floor was soaking wet by ac and the dishwasher smelled like rotten egg

2026-09-08 • via Nuitee
T
Tracy • family_with_children • us
10
2026-08-30 • via Nuitee
R
Raúl • solo_traveller • pe
9
Bien
Pros:

Es bueno para trabajo

Cons:

Un poco antiguo

2026-08-05 • via Nuitee
D
Devan Johnson • solo_traveller • us
8
2026-07-23 • via Nuitee
S
Samuel • family_with_children • us
1
Stinko, overpriced, substandard property unworthy of the Staybridge brand!
Pros:

Scones

Cons:

Should not be a Staybridge. Inadequate AC. Broken latch on bathroom door. No tub stopper. Tub needed caulking. Past the door and the cosmetic redo, the room was cramped, overpriced, and substandard for a Staybridge. Their status should be stripped. Ownership treats it as a cash cow without providing a complete makeover down to the studs. I would never stay there again. Their charge for a two night stay was the equivalent of a three night stay at a superb Staybridge.

2026-07-20 • via Nuitee
J
Jacenta • family_with_children • us
10
2026-06-23 • via Nuitee
R
Raúl • extended_group • pe
9
Buen hospedaje para trabajo
Pros:

En general bien.

Cons:

en un poco antiguo

2026-06-09 • via Nuitee
J
Julie • family_with_children • us
10
Pros:

The mini kitchens in them

2026-06-04 • via Nuitee
S
Sophia • solo_traveller • us
3
Pros:

Staff was very friendly

Cons:

Bugs in the rooms. Ants and black little bugs.
Breakfast was empty at 9am and Noone restocked. We did not even get to eat. They just started putting things away instead of restocking, there were a lot of people. The pool and hot tub were down and the workout room was down.

2026-05-09 • via Nuitee
D
Dana • family_with_children • us
10
Great stay! Good breakfast, big rooms! Very clean
Pros:

Very clean and updated

Cons:

Hot tub was unavailable

2026-04-13 • via Nuitee
S
Stephanie • extended_group • us
10
2026-03-23 • via Nuitee
R
Robert • couple • us
10
2026-03-11 • via Nuitee
R
ROSALYNN • couple • us
10
The day was excellent
Pros:

It was clean. Staff was nice. It was convenient to shopping malls, and restaurants.

Cons:

It was clean. Staff was great.

2026-02-23 • via Nuitee
S
Stebbins • family_with_children • us
10
2026-01-26 • via Nuitee
C
Ching Ho • solo_traveller • us
10
Pros:

房間的空間

2026-01-23 • via Nuitee
D
Darren • solo_traveller • tw
8
整體體驗良好，後續還是會入住
Pros:

環境乾淨

Cons:

第三方支付沒辦法拿到收據

2026-01-12 • via Nuitee
M
Mary • couple • us
8
2026-01-06 • via Nuitee
B
Bradley • couple • us
5
If people book a room they expect for it to be that room and not a different one.
Pros:

Very clean

Cons:

I booked a room that I thought I was going to get and it was a different room.

2026-01-04 • via Nuitee