HOTEL MYSTAYS Matsuyama

Hotels
•
Mystays Hotel Group
8.3 (781 reviews)
Ootemachi 1-10-10 , Matsuyama , jp

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Odors in some rooms

Categories

Cleanliness
6.94
Some guests reported unpleasant odors and cleanliness issues in rooms.
Service
8.91
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.95
Conveniently located near train station and local attractions.
Room Quality
7.4
Mixed reviews, with some rooms reported to have odor issues.
Amenities
8.43
Good breakfast and value-added amenities like parking.
Value for Money
8.39
Affordable pricing relative to the quality and location.
Food and Beverage
8.94
Breakfast options were well-received and noted for local specialties.
Overall Experience
8.41
Generally very good experience with notable strengths in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Convenient Location
Located just minutes away from Otemachi Station and Matsuyama Station, HOTEL MYSTAYS Matsuyama offers easy access to transportation hubs for your convenience.

Comfortable Rooms
Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom with complimentary toiletries. Enjoy a relaxing stay with everything you need at your fingertips.

On-Site Dining and Services
Start your day with a delicious Japanese or Western breakfast at the hotel's restaurant. Take advantage of the private parking, business center, and paid massage services for a truly enjoyable experience.

Experience comfort and convenience at HOTEL MYSTAYS Matsuyama. Book now for a memorable stay in Matsuyama!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant is open from 06:00 until 22:00.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 781 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
M
Meiling • family_with_children • tw
10
2026-03-28 • via Nuitee
B
bernard • family_with_children • fr
8
Pros:

Personnel sympathique et compétant , situé à 500 metres de la gare très bon petit déjeuner .

Cons:

Hôtel assez ancien , confortable, dans la chambre moquette vieille et tachée .

2026-03-28 • via Nuitee
T
Takanori • family_with_children • jp
9
2026-03-28 • via Nuitee
M
Masazumi • couple • jp
6
2026-03-27 • via Nuitee
L
LI Ting • couple • tw
8
風景美，對面有便利商店很方便
Pros:

地點方便，對面就是公園，景色很美

Cons:

床邊角灰塵極重，看起來清潔不確實很久了

2026-03-27 • via Nuitee
K
kanjirou • couple • jp
5
まあまあ
Pros:

ホテルの前に市電の停留所があり道後温泉の往復に使えて良かった。
ホテルの駐車場には止められなかったが、すぐ近場に契約してある駐車場があり良かった。

Cons:

部屋は狭かったがビジネスホテルだからしょうがないのかなと思った。
窓からの美しいロケーションは無かった。

2026-03-27 • via Nuitee
Y
Ying • family_with_children • au
8
2026-03-27 • via Nuitee
N
neo330 • extended_group • jp
6
当たり前の普通感、朝食良かった
Pros:

なんとなく

Cons:

特に無い

2026-03-26 • via Nuitee
N
Noriko • family_with_children • jp
8
2026-03-26 • via Nuitee
Y
Yu-Ping • solo_traveller • tw
10
早餐非常豐富、有特色。房務整理很好。
Pros:

位置很好、散步、路面電車都可到。
早餐非常豐盛、有特色。
房務整理很好。

Cons:

三月的連休時，住客非常多，樓層上下左右難免有噪音。

2026-03-26 • via Nuitee
L
Lucas • family_with_children • au
9
2026-03-26 • via Nuitee
B
boulanger • couple • fr
10
Pros:

Une chambre standard mais malgré tout assez spacieuse, très confortable !

2026-03-26 • via Nuitee
T
Toby • extended_group • jp
7
No frills clean accommodation.
Pros:

Inexpensive and convenient to the station.

Cons:

No complaints.

2026-03-24 • via Nuitee
Y
yuya • family_with_children • jp
9
2026-03-24 • via Nuitee
S
Sanae • family_with_children • jp
10
Pros:

立地が良くて、お食事も満足😆

2026-03-24 • via Nuitee
H
HYUNJU • extended_group • kr
8
2026-03-23 • via Nuitee
V
Vanessa • family_with_children • ca
9
Pros:

Nice hotel with all amenities in a central location.
Friendly staff

2026-03-23 • via Nuitee
S
SAMUEL • solo_traveller • au
8
Pros:

The restaurant was very nice. The room was a little rundown and could do with a refurbishment and location was quite convenient.

Cons:

I feel this place was very overpriced given the fact that it is in need of a major refurbishment. The rooms look like they are from the 80s and haven't been touched since and to pay extra for the Castle view is a nice touch but it's extremely overpriced.

2026-03-23 • via Nuitee
E
Evgeny • solo_traveller • gb
9
Overall a very good hotel, centrally located next to tram lines and the park.
Pros:

Great location
Close to transit
Clean
Smooth check-in and check-out experience
Met all of my expectations

Cons:

Nothing

2026-03-23 • via Nuitee
M
masaaki • solo_traveller • jp
9
Pros:

朝食が良かったです

2026-03-21 • via Nuitee