HOTEL MYSTAYS Matsuyama

Hotels
•
Mystays Hotel Group
8.3 (1045 reviews)
Ootemachi 1-10-10 , Matsuyama , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good breakfast
Cons:
Cleanliness issues
Odors in some rooms

Categories

Cleanliness
6.94
Some guests reported unpleasant odors and cleanliness issues in rooms.
Service
8.91
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.95
Conveniently located near train station and local attractions.
Room Quality
7.4
Mixed reviews, with some rooms reported to have odor issues.
Amenities
8.43
Good breakfast and value-added amenities like parking.
Value for Money
8.39
Affordable pricing relative to the quality and location.
Food and Beverage
8.94
Breakfast options were well-received and noted for local specialties.
Overall Experience
8.41
Generally very good experience with notable strengths in service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Convenient Location
Located just minutes away from Otemachi Station and Matsuyama Station, HOTEL MYSTAYS Matsuyama offers easy access to transportation hubs for your convenience.

Comfortable Rooms
Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom with complimentary toiletries. Enjoy a relaxing stay with everything you need at your fingertips.

On-Site Dining and Services
Start your day with a delicious Japanese or Western breakfast at the hotel's restaurant. Take advantage of the private parking, business center, and paid massage services for a truly enjoyable experience.

Experience comfort and convenience at HOTEL MYSTAYS Matsuyama. Book now for a memorable stay in Matsuyama!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that the restaurant is open from 06:00 until 22:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.3
Based on 1045 reviews
Cleanliness: 6.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
S
Shun Chieh • extended_group • tw
10
Pros:

房間大 一樓氣派

Cons:

無

2026-07-25 • via Nuitee
N
nobuko • couple • jp
9
又宿泊したいなぁと感じました！
Pros:

立地が良く松山城が眺めれた！
朝食に名物の鯛めしが出たのはよかった。外の景色を見ながらゆっくり朝食が取れた。

Cons:

特にないです。

2026-07-25 • via Nuitee
M
mie • solo_traveller • jp
8
Pros:

西堀端駅が近くアクセスが良かった

Cons:

2人で宿泊したがコンセントの位置が、お掃除の方寄りの位置だったが、ベッド回りにコンセントが欲しいなと思いました。

2026-07-25 • via Nuitee
M
Mohd Zahile bin • solo_traveller • jp
8
2026-07-25 • via Nuitee
I
ida • solo_traveller • it
9
Pros:

Posizione

Cons:

Tutti ok...forse xamera un po' piccola

2026-07-24 • via Nuitee
C
Cyrielle • family_with_children • fr
7
Séjour correct
Pros:

L’hôtel est bien placé.
Le petit déjeuner était très bien

Cons:

Nous étions dans une chambre à l’étage fumeur et l’odeur du couloir était très désagréable. C’était mieux dans la chambre.
C’est un hôtel dont les équipements datent un peu (sol, pas de prise USB…)

2026-07-24 • via Nuitee
O
Osaka • family_with_children • jp
8
2026-07-24 • via Nuitee
Y
yuy • solo_traveller • jp
8
2026-07-23 • via Nuitee
いしまる • couple • jp
7
2026-07-23 • via Nuitee
重田 • couple • jp
7
安い
Pros:

価格が安いのに清潔で受付の説明が丁寧でわかりやすかった

Cons:

写真で見た部屋より大分部屋が狭かった

2026-07-23 • via Nuitee
Y
YIHHORNG • solo_traveller • tw
10
2026-07-22 • via Nuitee
S
ShuHao • family_with_children • tw
9
整體而言是會二訪的飯店👍
Pros:

員工非常親切，請他們幫忙打電話預訂藍莓園行程，且親切完成任務

Cons:

室內空間稍微小了一些，但還是可以接受。雖然位置在松山城旁邊，但其實走到入口距離很遙遠…

2026-07-22 • via Nuitee
H
hitomi • extended_group • jp
8
快適
Pros:

静かでした

Cons:

朝食のメニューが少なかった
喫煙ルームが一階のみなのは辛かった

2026-07-22 • via Nuitee
N
NORIKO • family_with_children • jp
7
2026-07-22 • via Nuitee
N
nishida • solo_traveller • jp
8
2026-07-21 • via Nuitee
S
SONGSOO • extended_group • kr
6
4성급 가성비 호텔이나 청결에 민감하신 분께는 추천하지 않습니다.
Pros:

직원분들이 아주 친절합니다.
호텔 내 인프라가 잘 갖추어져 있습니다.
마쓰야마 성까지 보일정도로 아주 쾌적한 뷰를 자랑합니다.
건물에서 횡단보도만 건너면 편의점과 노면전차를 이용할 수 있습니다.

Cons:

4성급 호텔치고 청결에 대한 수준이 기대 이하였습니다.
이불에는 노란 얼룩이 발견되었으며 화장실 환풍구가 작동하지 않았는지 냄새가 났습니다.
TV 하단 책자는 급하게 청소를 한 탓인지 물을 묻혀 닦고 책자를 바로 올린것으로 보입니다. 책자 뒷쪽이 물범벅이었습니다.
샤워기 헤드에는 물때인지 곰팡이인지로 덮혀 있어 청결에 민감한 분들이 지내기에는 힘들 것 같습니다.

2026-07-21 • via Nuitee
N
Nadine • solo_traveller • be
6
2026-07-21 • via Nuitee
K
kiyohiro • solo_traveller • jp
10
2026-07-21 • via Nuitee
N
norihiko • couple • jp
5
晩御飯食べて寝ただけ。
Pros:

フロントや駐車場の係員さんが親切でした。

Cons:

部屋からの景色がイマイチだった。
風呂場に換気扇が無かった。
備え付けの冷蔵庫が小さい。
繁華街から遠い。

2026-07-21 • via Nuitee
T
TADAHITO • extended_group • jp
5
2026-07-20 • via Nuitee