Holiday Inn Express Hotel & Suites Belleville by IHG

Hotels
•
Holiday Inn Express
8.6 (157 reviews)
46194 N I 94 Service Dr, Belleville, Michigan, 48111 , Belleville , US

Pets allowed

Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Conference space
Golfing nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms (many mentions)
Convenient location (near airport, U of M, restaurants/shopping)
Comfortable beds
Good pool/hot tub and exercise room (when operational)
Good breakfast offerings
Pet-friendly / accommodating to dogs
Cons:
Occasional cleanliness failures (toilet stain, bathroom care)
Pool/hot tub sometimes out of order or crowded
Occasional major failures (power outage, no water, A/C issues)
Breakfast quality inconsistent (undercooked omelets, hard bagels)
Limited parking and highway noise in some rooms
Common areas (foyer/elevator) not always tidy; some lights not working

Categories

Cleanliness
7.8
Mixed signals: many guests describe rooms as clean and 'super clean', but there are notable negative incidents (brown stain in toilet, bathroom needing extra care, common areas/elevator not always tidy) that lower the score.
Service
9.2
Consistently praised: multiple comments about very friendly, helpful and accommodating staff (named employee praised), with only a few management/service lapses noted in handling a room-change request.
Location
9
Strongly positive: repeatedly described as convenient to the airport, near U of M, lots of restaurants and shopping and generally a very good location for guests.
Room Quality
8.6
Generally good: comfortable beds and nice rooms reported frequently, though some rooms had issues (lights, AC, bathroom attention) — overall in line with the target rating.
Amenities
8.2
Mostly positive but inconsistent: pool, hot tub, exercise room and breakfast are cited as highlights, though reports of crowded pool and occasions where pool/hot tub were out of order reduce the score slightly.
Value for Money
8.6
Not widely discussed; one strong complaint about paying a lot while experiencing outages and missing basics. Otherwise no consistent value signal, so assigned the target rating with note of that complaint.
Food and Beverage
8.7
Mostly favorable: breakfast and buffet repeatedly described as good and really good, with some criticisms (undercooked omelets, hard bagels, and one report of poor breakfast) resulting in a slight lift above target.
Overall Experience
8.7
Generally positive overall: many guests report great, wonderful stays and quiet nights; a minority experienced severe issues (no water/power, facility outages) but the majority sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Amenities

Indulge in our indoor pool, spa tub, and sauna for ultimate relaxation. Enjoy complimentary Wi-Fi, a TV in the common area, and a refreshing buffet breakfast each morning.

Convenient Services

Take advantage of our 24-hour business center, express check-in/out, and event spaces for seamless gatherings. A complimentary airport shuttle and shuttle service within 5 miles are available for your convenience.

Comfortable Accommodations

Unwind in one of our modern rooms with a Tempur-Pedic bed, premium bedding, and complimentary toiletries. Stay connected with free Wi-Fi and enjoy entertainment on the LED TV.

Experience true comfort and convenience at Holiday Inn Express Hotel & Suites Belleville. Book now for a memorable stay!

Important information:

  • Pool access available from 9 AM to 10 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 157 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.7
Overall Experience: 8.7
D
Daniel
10
Pros:

Nice room, great staff, good place to stay if visiting U of M. Very convenient to the airport.

2025-10-11 • via Nuitee
P
Paige
8
Pros:

Pool was excellent. Our 3 year old spent hours having fun over the weekend. Staff was very pleasant and made sure we had the correct room for our family make up.

2025-10-06 • via Nuitee
M
Monica • partner
8
Pros:

Room was clean and the AC cooled the room down quickly to our ideal temp. The staff member at the breakfast bar was kind and welcoming.

2025-10-04 • via Nuitee
K
Kevin
6
Pros:

Limited parking and highway noise

2025-09-29 • via Nuitee
J
JAMILAH
6
Pros:

Staff was wonderful, room was clean, the only concern was lights not working in the room

2025-09-28 • via Nuitee
N
Najawa • partner
10
Pros:

Good

2025-09-26 • via Nuitee
F
FRANK • partner
10
Pros:

Everything and everybody was very nice!

2025-09-22 • via Nuitee
B
Brian • family
2
Pros:

There is some brown coloered stain in the toilet. I asked to clean up or change the room next morning. when I came back, they did not fix it nor remove it, and did not change the room because of full booking. if you imagine the brown color stain in the toilet whenever you used the bathroom, you understand what I feel like for two nights. it is terrible experience. crews are pretty nice and housekeeping was good. this is totally disaster of management. the supervisor should be blamed.

2025-09-15 • via Nuitee
L
Lisa
10
Pros:

Super clean, really good breakfast

2025-09-15 • via Nuitee
N
Najawa • partner
10
Pros:

Good

2025-09-14 • via Nuitee
T
Toya
10
Pros:

Great!

2025-09-02 • via Nuitee
W
William • family
8
Pros:

Room very nice. Exercise room nice. Pool nice but crowded. Overall nice experience.

2025-09-01 • via Nuitee
J
Jamie
10
Pros:

I had a great stay, it was quiet and overall a great stay for a night!

2025-09-01 • via Nuitee
T
Tamara
8
Pros:

Room was good. Bathroom needed some extra care when it came to cleanliness but was overall a good stay.

2025-09-01 • via Nuitee
M
Madeline
10
Great location and Service
Pros:

I had a wonderful stay at this hotel, me and my family came down to watch a game, and it was so clean and comfortable. It also locationally is in a really nice place!

2025-08-31 • via Nuitee
C
Christina
10
Awesome
Pros:

Wonderful hotel. Clean and very nice place to stay at

2025-08-31 • via Nuitee
J
Justine • family
10
Pros:

Very nice hotel. Area around hotel had lots of restaurants and shopping

2025-08-28 • via Nuitee
C
Cassie • family
4
Pros:

Arrived and pool and hot tub were both out of order. The whole reason we booked this hotel was to use their facilities. A/C in our room wasn’t working, hotel lost power and then the next morning had NO water! We couldn’t even brush our teeth or take a shower. We rented two rooms and paid so much money to not even have the basic necessities. Breakfast was not good on top of everything else.

2025-08-20 • via Nuitee
V
Verified traveler
10
Nice Clean Room, Loves Dogs
Pros:

The staff was very friendly and accommodating. The room was in good shape. I brought my dog and the staff was kind to him, there was even a "house dog" which is nice to see when traveling. Would stay again.

2025-08-14 • via Nuitee
R
Robert • family_with_children
10
Pros:

Everything was right on point pool, hot tub , free buffet breakfast all fantastic room clean very safe area don't have any complaints

2025-08-11 • via Nuitee